Re: 911:: Pet peeves

[Guest guest]

OK, I can't just sit here and read these and not put in my 2 cents worth.

Here is ONE

of my pet peeves.

When an officer tells you to " public service " a number and let them know

when you

have them on the line. Here is the conversation:

Hello

Is JQ Citizen in? This is DA DISPATCHER calling for Officer Essobbie.

Yes, just a moment

Hello?

2129 I have that party on the line......

Why, oh why can't they just tell you what they need and you can use your

own words

to find out.

Just a thought....

Dana

This is not the opinion of my Department, just my own, which probably

stinks most

of the time anyway. Doin' my duty with pride. =^!'!^=

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[Guest guest]

Ok another one...

How about when you are talking to people at your window, answering a

phone and

an officer comes on the air blurting, 2125 I'll be out with blah, blah,

blah at such and

such....then he gets MAD if you have to ask him to repeat....

Dana

This is not the opinion of my Department, just my own, which probably

stinks most

of the time anyway. Doin' my duty with pride. =^!'!^=

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[Guest guest]

Many things may trigger a officers " sixth sense " , dont laugh, its there

believe it or not. As well as many obvious things. Its 0400, car pulls

into a parking lot at a 24 hour 7-11. Driver backs car into a parking

spot ifo store, passenger gets out,leaves door open, driver stays in car

engine running. A car parked in a neighborhood on the officers beat.

He has never seen the car befor, to him it doesnt look right. May be

nothing, may be something. Suspicious Veh. Officers who work their beat

can take note of things mentally and not realize it them selves.

However if he drives through his area, car parked where one was never

parked before, triggers his mind. Hey never saw that car here before.

Suspicious Veh. And it goes on and on.

Vern

Retired

Served Proudly

Gypsy0005@... wrote:

>

> In a message dated 04/04/2000 3:10:04 PM Eastern Daylight Time,

> magik@... writes:

>

> << And what constitutes a suspicious veh? Has it got a shady-looking

> windshield...or maybe a distrustful hood ornament? Never understood

> that.

> Lyn >>

>

> ROFLMAO!!!!!

>

[Guest guest]

Regarding responders asking stupid questions (Do you have an amb E/R?, etc.)

Don't you just want to respond with, " Affirmative. Do *you* have your

medical equipment with you? " :-) Marcia

[Guest guest]

yes, looks like this is a on going problem within alot of areas.

send pd out to a house fire and you get " :do you have fire in route " as much

as it is tempting to say no i expexted you to put it out all by your self..

i just try to remember that, they are either on the scene or in route and

thier adrelenalin is pumping, and they get excited. and i chalk it up to a

temporary loss of common sense.. and then just answer their question.

i even had one officer come by the center on night, after he had pulled up

on a scene of a fully engulfed home and asked that question. when he came in

he said i am sorry. i asked him for what ? he said that was pretty dumb of me

to ask if fire was in route. i told him i chalked it up to being in the heat

of the moment and not to worry about it. i did ask him to remember these

words when i did something just as stupid........

and that the most important factor is we are all human...

Sometimes, it is easy for us on the other side to forget that we do not have

a crystal ball and can not tell what the situation is on the other end, (that

works for them also) so I try to chalk it up to there must be a reason. alot

less stress that way...

Pattie

Cherokee Co Ga - fire.ems, pd, so

[Guest guest]

Had that once on a different shift - car spontaneously combusted in parking

lot. Officer asks what color is it. Response " was green, now bright

yellow "

Wish I had the chance to say that (although I have bitten my tounge a

couple of times to keep from being mean)

-patrick

At 22:56 04/04/2000 -0400, Al wrote:

>> > " IT's the only 2 that are bashed in...sitting in the

>> parking lot " . I had a Sgt. on the road tell one of his officers

>> that..YEEEHHHAWW.

>

>How about: " Central, can I have a description of that BURNING vehicle? "

Talk about DUH!!!!!

>

>Al

>

>

[Guest guest]

ENOUGH!!!!!!!!!!!!!!!!

[Guest guest]

I guess in a way, officers and EMT's need reassurance that THEIR help is on

the way. When officers are dispatched to a bad accident, it helps them to

know FOR SURE that EMTs are enroute. They can reassure the injured that

medical help is on the way. We have to remember that we don't SEE that

carnage through the telephone. Gotta be difficult for officers arriving on

the scene.

For EMTs enroute to a shooting call or assaults, they also benefit from

knowing that the guns are coming. They are kind of out there with their

rears hanging in the breeze (if ya know wad i mean).

I think most of our dispatchers advise that EMS has been contacted, or are

contacting EMS. We KNOW they are going to ask anyways.

annette hallmark

ahallmark@...

[Guest guest]

Besides, when the officer gets on the scene, there will be about 5 women,

wearing the same type of clothes, all laying on the sidewalk!!!! The one he

walks up to will be the wrong one and will want to file a complaint on the

officer. " He was harrassing me and I was just resting! "

annette hallmark

ahallmark@...

<<snip>>

Oh, Kristy....do I hear you! When a woman was reported down on the sidewalk

in front of a local bar, the responding officer asked for a clothing

description. Want you want to say is " Well, just look for the one LAYING ON

THE SIDEWALK, IDIOT!!!! " Jeez!

Lyn

magik@...

<<snip>>

[Guest guest]

> To: 911consoleegroups

> Date: Wed, 5 Apr 2000 04:49:58 EDT

> From: Mom5035cpd@...

> Reply-to: 911consoleegroups

> Subject: Re: 911:: Pet peeves

> > How about: " Central, can I have a description of that BURNING vehicle? "

> > Talk about DUH!!!!!

> >

Close your eyes and picture 3 a.m. with no moon. Barn fire -- fully

involved -- " Can you give me a better location? " @#$@#$% Well, it

might be near the bright glow in the sky...next to all the fire

trucks!

Really and truly, we all have pet peeves. And I'll betcha, everyone

we've talked about has one about us as well.

I've come to the conclusion that no matter what we might do to combat

the 'pet peeve', they will just come up with another one to replace

it.

Vern had a good suggestion yesterday with his retort on

advising responding units that ambulance and rescue - or on the other

side of the coin - a police agency had in fact been dispatched.

It seems like, and maybe this is my buried pet peeve, they will

insist on having the last word. Like the paramedic in training

telling a competent EMT to be sure to monitor the patient enroute to

the hospital. Its some sort of a control factor thing. If they

can't dispatch from their vehicle while not enroute to a call they

weren't dispatched to, they aren't happy.

Oh well,

Nick Wagner

Cortland Co. (NY) Sheriff's Dept

E9-1-1 Center/Sr. Supervisor

mailto:nwagner@...

[Guest guest]

I see no problem with asking the officer to break the station prior

to transmitting information, if not an emergency. As a young officer

many moons ago, dispatchers kicked my ass into compliance.

Rich

1010WC

dana wilson wrote:

> How about when you are talking to people at your window, answering a

> phone and

> an officer comes on the air blurting, 2125 I'll be out with blah, blah,

> blah at such and

> such....then he gets MAD if you have to ask him to repeat....

>

[Guest guest]

In a message dated 4/5/00 11:48:01 AM Central Daylight Time, kc8fcw@...

writes:

from pete

> ENOUGH!!!!!!!!!!!!!!!!

Whatsa matter u? I think this is a great thread, it makes us all realize

that we have a lot more in common than we sometimes think we do. And gives

us a little insight as to how to handle the everyday BS that comes at us

from everywhere. Just my thoughts for whatever they're worth

Al

I agree with you AL...lighten up pete, do you have a delete key? It does

give you alittle insight as to how to handle everyday BS..Im gunna start

telling EMS and Officers that the other one is enroute as well, when I give

them trips...Thanks group!!

Good thread!!

jamie in iowa >>

[Guest guest]

Or does anyone else get - " Can you tell fire/rescue to step it up? "

They are coming lights and siren... they don't have jet packs (yet).

-patrick

At 11:21 04/05/2000 -0700, Currey wrote:

> One of my pet peeves,

>

>Can you get an eta on the, trooper, wrecker, whoever.

>

>Why are you going to leave if they aren't there in the next 5 minutes?

>

>

>Sgt Currey

>Rutherford County SO, Tn

>My thoughts, my feelings, my foot in my mouth

>

[Guest guest]

Re: 911:: Pet peeves

> ENOUGH!!!!!!!!!!!!!!!!

Whatsa matter u? I think this is a great thread, it makes us all realize

that we have a lot more in common than we sometimes think we do. And gives

us a little insight as to how to handle the everyday BS that comes at us

from everywhere. Just my thoughts for whatever they're worth

Al

[Guest guest]

In a message dated 04/05/2000 2:16:13 AM Eastern Daylight Time,

danacat1@... writes:

<< OK, I can't just sit here and read these and not put in my 2 cents worth.

Here is ONE

of my pet peeves.

When an officer tells you to " public service " a number and let them know

when you

have them on the line. >>

Or when a Deputy is trying to pull on a warrant and he asks you to call the

residence. Well, you call...they answer..you explain that you are with such

and such SO and there is a deputy at their door. Could you please go to the

door....Well, You get " What does he want with me? " So you can't really say

" He has a warrant for your arrest " . So we tell them " Go to the door and find

out " . SO we get kinda stuck in the middle and I HATE THAT !!!!!

Kristy Rohm

Supervisor, Clayton Co 911

boro, Ga.

NitePrey2@...

[Guest guest]

One of my pet peeves,

Can you get an eta on the, trooper, wrecker, whoever.

Why are you going to leave if they aren't there in the next 5 minutes?

Sgt Currey

Rutherford County SO, Tn

My thoughts, my feelings, my foot in my mouth

[Guest guest]

At 07:51 AM 04/05/2000 -0700, Rich wrote:

>I see no problem with asking the officer to break the station prior

>to transmitting information, if not an emergency. As a young officer

>many moons ago, dispatchers kicked my ass into compliance.

We call this " pre-alerting " and it's an essential at our Center, as busy as

we are and for as many units as we handle for different areas. Especially

since we might be on the phone at the time, since our radio dispatchers

also handle phone calls that roll over to their consoles if the phone

positions are busy. It's more than just a " pet peeve " to us,

The concept is explained (for the field folks, but certainly useful for

dispatchers, too - to explain it to their field folks!) at the Break Room

" Radio 101 " pages (so kindly mentioned by a day or so ago for the

Trainee's suggestions). You can find the start of that section at

http://www.gryeyes.com/radio101.htm

Happy to be here, proud to serve.

Olmstead

Communications Supervisor

~on the Central California coastline~

" Not presumed to be an official statement of my employing agency. "

Home E-mail: mailto:gryeyes@...

http://www.gryeyes.com/

[Guest guest]

I managed to install a system were officers were required to announce

their traffic. For example: Officer:oneaddamone. Dispatcher:oneadamone.

Officer: oneadamone, traffic stop ABC123 corner walk, dont walk. All

traffic from the field units had to be announced, with exception to

emergency traffic. This procedure gives the Dispatcher time to " shift

gears " and pay full attention to the street traffic. Officers fought it,

but in the end they found it caused less requests from the dispatcher to

ask for repeats. It actually saved air time. Not my original idea, heard

an ajacent department using it on my SCANNER.

Vern

Retired

Served Proudly

dana wilson wrote:

>

> Ok another one...

> How about when you are talking to people at your window, answering a

> phone and

> an officer comes on the air blurting, 2125 I'll be out with blah,

> blah,

> blah at such and

> such....then he gets MAD if you have to ask him to repeat....

>

> Dana

> This is not the opinion of my Department, just my own, which probably

> stinks most

> of the time anyway. Doin' my duty with pride. =^!'!^=

>

[Guest guest]

RE: 911:: Pet Peeves

>

> For EMTs enroute to a shooting call or assaults, they also benefit from

> knowing that the guns are coming. They are kind of out there with their

> rears hanging in the breeze (if ya know wad i mean).

>

>

>

In most instances we advise EMS to stand by until the scene is secure.

They usually are very good

about standing by, as oft times they may be there before our units are.

Sgt Currey

Rutherford County SO, Tn

My thoughts, my feelings, my foot in my mouth

[Guest guest]

This is THE pet peeve, but one of many...

Had an officer one time (another one who was a dispatcher, but did not

retain what he had learned) who was going through the warrants box calling

people to come in a pay their fees. (arrested, but not arrested - see?) He

called one female student that he had been trying to get a hold of for a few

days and yes, she was dodging him. He left a message on her machine and

told me to let him know when she called. Okay. So he goes out on the

street and she calls. (of course) So I bump him on the radio and he tells me

to have her meet him at the PD at such-n-such a time. Well, she has a class

at that time. He tells me to tell her (basically) tough, I need you here at

the PD at that time. (Remember, she's been dodging him.) So, I do it. She

gets mad but says she'll be here. Fine. Advise the officer - he's happy.

I don't mind playing the heavy for the officers, but don't make me play the

heavy then go all apologetic on me, making me look bad and mean.

Well, about 20 minutes before his meeting, another officer goes out on a

traffic stop and ends up making arrests which required them to be

transported in different vehicles. Well, Officer " warrant man " VOLUNTEERS

to transport one of the subjects. My eyebrows go up, " Uh, 20xx, that

subject will be here in 10 minutes on your warrant " . " 10-4, University.

When she gets there advise her what happened and tell her I'll call her at a

later time to arrange another meet. " KA-PING! Instant Annette-unhappiness

all over the dispatch! WHAT!!!!

Well, the officer comes to the dispatch to pick up paperwork on his

VOLUNTEER transport and I informed him that next time he wants someone to

play the heavy he had better not ask me to do it. Yep, I spread the

unhappiness to him. He didn't see what the big deal was. So I complained

to the Sergeant. He understood and spoke to the girl himself when she came

in. The Sarge went ahead and sent her down to the judge's office to pay on

the warrant, basically denying Officer " warrant man " his tick mark on his

" duties " sheet. Small victory, but it still made me mad.

annette hallmark

ahallmark@...

[Guest guest]

Vern, this is and has been policy--THEY JUST DON'T FOLLOW IT! There are one

or two who do it consistently, others who just do it when they get excited.

Kim

[Guest guest]

OK,

this is something i know i should know bbut i dont, what are the specific

dates for telecommunicators week, is it this week, or next?

Thanks

Matt Gibson

University Of Kentucky Police

Lexington, Kentucky

(My Opinions Are Mine, And Un-Official At That)

[Guest guest]

Well you could always tell him the roof is on fire, fire department is

on the way, and he should get out of the house.

vern

Retired

Severed Proudly

NitePrey2@... wrote:

>> Well, you call...they answer..you explain that you are

> with such

> and such SO and there is a deputy at their door. Could you please go

> to the

> door....Well, You get " What does he want with me? " So you can't

> really say

> " He has a warrant for your arrest " . So we tell them " Go to the door

> and find

> out " . SO we get kinda stuck in the middle and I HATE THAT !!!!!

>

> Kristy Rohm

> Supervisor, Clayton Co 911

> boro, Ga.

> NitePrey2@...

>

[Guest guest]

Rich,

Believe me, we have requested that...it is one particular officer that

continues to do

that and one that will always do that. We just try to have our attention

on the radio

when he speaks up, we put people on hold...

Dana

This is not the opinion of my Department, just my own, which probably

stinks most

of the time anyway. Doin' my duty with pride. =^!'!^=

________________________________________________________________

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Juno now offers FREE Internet Access!

Try it today - there's no risk! For your FREE software, visit:

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[Guest guest]

Oh my gosh. I caught myself on the radio saying a car was red in color <im so

ashamed> grin. I'll never do it again I promise :-)

Eva Christian

Fpd/Ca