Re: 911:: Pet peeves

April 3, 2000

ok... mine: when the officer asks me to make a phone call for a citizen

assist and that citizen is sitting in the parking lot of a convenience store

near a pay phone that the person could have used on their own .

and..... we have a code for suspicious vehicle (10-37). Deputies are always

calling it a 10-37 vehicle. suspicious vehicle vehicle???

Janelle

currently between jobs

In a message dated 4/3/00 9:28:01 PM US Mountain Standard Time,

desparado911@... writes:

<< Subj: 911:: Pet peeves

Date: 4/3/00 9:28:01 PM US Mountain Standard Time

From: desparado911@...

Reply-to: 911consoleegroups

To: 911consoleegroups

Ok..since we are on the subject of pet peeves. Here is mine (well, one of

them anyways)...I just hate it when an officer requests me to do

something..ie call a tow or a citizen and then I do..just to find out he is

" on the other line " doing it himself..argghhhhh

>>

April 3, 2000

> I just hate it when an officer requests me to do

> something..ie call a tow or a citizen and then I do..just to find out he

is

> " on the other line " doing it himself.

Or when the officer asks " call the complainant back and have them step out or

answer the door " and when you tell them there's no answer on call back they

tell you to disregard because they're out with the complainant.

April 4, 2000

At 12:19 AM 04/04/2000 -0400, you wrote:

>Ok..since we are on the subject of pet peeves. Here is mine (well, one of

>them anyways)...I just hate it when an officer requests me to do

>something..ie call a tow or a citizen and then I do..just to find out he is

> " on the other line " doing it himself..argghhhhh

Similar to one of mine...

Officer says to call the complainant back and have them come to the

door. Well, by the time I get the number dialed in and the person answers,

they say " I'm already talking to the officer! " Talk about sounding stupid

to the complainant.

Or, the officer (only on day shift here, for some reason) who's too lazy to

get out of his car and go knock on a door. He almost ALWAYS wants dispatch

to call them back and have them step out. But, supervisors don't care and

won't do anything about it, so it's their fault as much as his.

Now I'm on a roll.....this has been said before, but people, officers and

dispatchers, who cut themselves off on the radio. I really hate

that. Then, we've got one that honestly thinks I'm lying to him when I

tell him he does it! Won't come in and listen, but still doesn't believe me.

Or, supervisors who agree when we complain about something an officer did

on the radio, but then GO OUT AND DO THE SAME STUPID THING!

Even worse--Supervisors who don't know anything about dispatch, and always

side with the officers when we complain about something. We have several

of those.

We have another officer who TALKS TOO LOUD. IT'S SO LOUD, HE

OVER-MODULATES HIMSELF ON THE RADIO, WHICH CAUSES IT TO CUT IN AND OUT. We

tell him all the time about it, and tell his sergeant. Well, this sergeant

is one who never takes a dispatcher's complaint seriously--he says that

we're " just going to have to turn down the volume on our radio's when [that

officer] talks. " WHAT? I DON'T THINK SO! How the hell do I know when that

officer is getting ready to talk??? This officer says it's just his radio.

Well, it happens no matter what car he drives, or what portable he

uses. He's actually wrote up his radio numerous times, saying that it cuts

in and out. There's not a thing wrong with his radios--he's just too damn

loud!

How about this: You know when the power goes out, and you get all kinds of

calls from citizens wanting YOU to call the power company for them? Well,

we have a CAPTAIN of the police department, who lives in the city, and does

the same thing! How can we EVER get the citizens to call for themselves

when our own captain can't do it??? (I haven't been *lucky* enough to

receive this call myself, but my coworkers have)

That's all I can think of. Every time I see something about pet peeves on

here, it sets me off, and I just have to throw in all my current

complaints! (Can you say " TYPE A PERSONALITY? " )

Guthrie

--------------------------------------

Communications Officer

Trotwood, OH PD

http://www.trotwood.org/police

--------------------------------------

Dispatcher

Brookville, OH PD

--------------------------------------

Police Officer

Township (Montgomery Co, OH) PD

http://www.cmplus.com/public/ptpd.htm

--------------------------------------

mailto:cwguth@...

April 4, 2000

We've got a new trooper who calls in his DOBs like this- you'll have to say

it out loud to catch my gist:

" DOB is zero five, three one, eighty eight zero. "

05/31/80, btw.

It's a pain trying to type his listings into the LEAPS when he does that.

-Ken

> Or: " At this time. " Oh? If it had been any other time than NOW, wouldn't

> > you have alerted us to that? If it was last week, or two hours ago or 15

> > minutes ago, y'all tell us that.. so if you DON'T tell us, let's just

> > figger it out on our own that it's at THIS particular time.

April 4, 2000

al, i really like the idea of plain english, these codes are good, they

sound good but, the general public figures these out and the bad thing is

the neighboring towns/counties have no idea what is going on, they just

might be able to help out if it all was said in plain english.

>

>Reply-To: 911consoleegroups

>To: <911consoleegroups>

>Subject: 911:: Pet Peeves

>Date: Tue, 4 Apr 2000 01:03:29 -0400

>

> wrote:

>

> > Or: " At this time. " Oh? If it had been any other time than NOW,

>wouldn't

> > you have alerted us to that? If it was last week, or two hours ago or

>15

> > minutes ago, y'all tell us that.. so if you DON'T tell us, let's just

> > figger it out on our own that it's at THIS particular time.

>

>How about this:

>

>When our officers are on a Traffic Stop, after about 3 min.

>we " signal check " them. The standard responses are :

>

>Signal 1 = OK

>

>Signal 2= Send another car I might have a problem here

>

>Signal 4= Send help NOW subject is running or combative,etc. There is no

>Signal 3 because to the State Police that means return to the Post.

>

>My peeve : something like this occurs... 8 Alpha, Signal check officer

>replies " Signal 1 for now " does this mean

>he knows he will be something other than Signal 1 in a while

>and does he what another unit? If so he should be Signal 2

>right away. Try getting this through their heads though, they just don't

>seem to get it

>

>Oh Well just a thought or three

>

>Al

>Bay Co Mich. 911

>

______________________________________________________

Get Your Private, Free Email at http://www.hotmail.com

April 4, 2000

In a message dated 4/4/00 5:11:28 AM Central Daylight Time,

Mom5035cpd@... writes:

<< Or when the officer asks " call the complainant back and have them step out

or

answer the door " and when you tell them there's no answer on call back they

tell you to disregard because they're out with the complainant.

Wow, that really gets on my nerves too.

how bout when an officer requests a 10-28 (reg info) for expiration only,

they say expiration only twice...You give the expiration back to them, and

they come back with, 10-4 whats the name on that Dallas, then what address do

you have on them Dallas..This makes me almost cringe..anyone else?

how bout when we dispatch an officer to an injury accident and they come back

and say, Dallas do you have rescue enroute? ya wanna say, No, thought we

would wait till you get there, then send them, or something much more nasty

than that. I'll be nice

Alot of you have discussed others too, that hit home. I love hearing them

Lets here more

jamie in iowa (its my monday, argg)

April 4, 2000

<< Now the handhelds and mobile will give a little " bleep " when the

repeater is open. Officer have learned to wait until after they get this

" bleep " before saying anything. >>

HOW??? Oh Annette, please share how you trained them!!! We've told them and

told them...nope - still cutting off transmissions....

< and we were told 800 mghz was soooo much better!>\\Kathy

April 4, 2000

In a message dated 04/04/2000 6:11:25 AM Eastern Daylight Time,

Mom5035cpd@... writes:

<<

Or when the officer asks " call the complainant back and have them step out

or

answer the door " and when you tell them there's no answer on call back they

tell you to disregard because they're out with the complainant.

>>

OH this one really gripes me. It's like... " can't you get out of your car

and go to the front door?????? " Another one...125 respond to an 41 (MVA) in

the parking lot of the circle K...followed by the address...125 clears.

About 5 minutes later...they want a description of the vehicles would just

really like to say " IT's the only 2 that are bashed in...sitting in the

parking lot " . I had a Sgt. on the road tell one of his officers

that..YEEEHHHAWW.

Kristy Rohm

Supervisor, Clayton Co 911

boro, Ga.

NitePrey2@...

April 4, 2000

In a message dated 04/04/2000 6:16:04 AM Eastern Daylight Time,

cwguth@... writes:

<<

Now I'm on a roll.....this has been said before, but people, officers and

dispatchers, who cut themselves off on the radio. I really hate

that. Then, we've got one that honestly thinks I'm lying to him when I

tell him he does it! Won't come in and listen, but still doesn't believe me.

>>

Or how about when the officer is out on a call...away from his mobile..and

he calls you. You get the unit number..but the rest is static. So you tell

him that and he keys his mike up and tries to talk louder but it's still

static. " I didn't say I couldn't hear you STUPID..I said your all STATIC "

AGGGHH If only we could.

Kristy Rohm

Supervisor, Clayton Co 911

boro, Ga.

NitePrey2@...

April 4, 2000

In a message dated 04/04/2000 2:22:35 PM Eastern Daylight Time,

winfield@... writes:

<< Also the same one

that gives a half hour disposition speech when he clears any call, telling

us a whole bunch of crap that we don't really care about. Something like,

" I met with the caller (no crap I told you to), and she said that the

vehicle left just prior to my arrival (yep already told us that too), and I

checked the area and was unable to locate it but I will still be in the area

in case it comes back it was a blue in color Olds in make 97 in year with

the registration ----------- and VIN number -------------driven by a male

white and we got a complaint on it so I will be in the area looking for it

for the next for minutes. " (of course screaming the whole time) When I will

be on patrol in the area attempting to locate the suspect vehicle would of

worked just fine.

Sara Winfield >>

Sara,

When one of our officers does a report on a call he is on...we issue him

a case number...code 5 for incident report...code 6 for acc...etc. We get

the same CRAP where and officer will give a report over the radio and then

say code 3....which means no action taken...I have been known to come back

over the radio and tell him " CODE 5 Received " very very sarcastically..lol

Kristy Rohm

Supervisor, Clayton Co 911

boro, Ga.

NitePrey2@...

April 4, 2000

Sara & Winfield wrote:

<<snip>>

It is impossible to run a registration for this person quickly, he cuts off the

first part of every registration, so you have the whole thing typed wrong and

have

to start over (luckily they have to repeat all their reg's just for this

reason).

<<snip>>

Our officers are SUPPOSE to repeat traffic. We have one that NEVER repeats

anything

though! Thank goodness he works mids and I don't!!

On the same note....we have some really rotten transmitters ..at times the guys

have a major problem with transmitting... if we ask them to repeat something

because

the traffic didnt copy, some of them get such an attitude...or they decide to

speak

s--l--o--w--l--y....as if that will cure a problem with hardware!! Duh! To make

it

worse, the units

tend to pick each other up well..even when all we get in communications is " @##$

vehicle...(static)...Street "

Freida

Lavergne PD

April 4, 2000

In a message dated 04/04/2000 4:06:21 PM Eastern Daylight Time,

kjkinsey@... writes:

<< , it's not just you! I can send my guys to the worst possible

carnage,

requiring multiple ambulance response, and they will unfailing ask " Do you

have an ambulance enrt? " What's more, the EMS dispatcher tells me that if

he dispatches on a wreck w/ injuries or a stabbing or shooting or assault,

the EMT's never fail to ask " Have you got PD enrt? " Go figure!

Kim >>

Happens here too !!! I guess they think we are STUPID..lol

Kristy Rohm

Supervisor, Clayton Co 911

boro, Ga.

NitePrey2@...

April 4, 2000

We used to have this problem really bad until we went to our new radio

system. Now the handhelds and mobile will give a little " bleep " when the

repeater is open. Officer have learned to wait until after they get this

" bleep " before saying anything. Unfortunately, we don't have this little

" bleep " in dispatch, so we still cut ourselves off. *sheepish grin*

annette hallmark

ahallmark@...

<<snip>>

> Now I'm on a roll.....this has been said before, but people, officers and

> dispatchers, who cut themselves off on the radio. I really hate

> that. Then, we've got one that honestly thinks I'm lying to him when I

> tell him he does it! Won't come in and listen, but still doesn't believe

me.

>

<<snip>>

April 4, 2000

, it's not just you! I can send my guys to the worst possible carnage,

requiring multiple ambulance response, and they will unfailing ask " Do you

have an ambulance enrt? " What's more, the EMS dispatcher tells me that if

he dispatches on a wreck w/ injuries or a stabbing or shooting or assault,

the EMT's never fail to ask " Have you got PD enrt? " Go figure!

Kim

April 4, 2000

> Or how about this...officer gives me a name and dob to run for warrants and

> I

> dont quite get the last name..sooo I say repeat the last name ONLY and he

> repeats the wholeeee thing..argghhh

> Eva

> FPD/Ca

Another one is when they give you a name and say common spelling. What I

consider common spelling and what they consider may be 2 different things.

If they refuse to spell it out for me I just answer back, " No wants by my

spelling, but I'm not sure about by your common spelling, " Usually takes

care of the problem for a while, then they slip right back to old habits.

Covington PD

April 4, 2000

>al, i really like the idea of plain english, these codes are good, they

sound good but, the general public figures these out and the bad thing is

the neighboring towns/counties have no idea what is going on, they just

might be able to help out if it all was said in plain english<

I worked part time for an agency that tried to go to " plain english "

without using any codes... It just didn't work... most codes are

not used to keep people from knowing what's going on... it wouldn't

work anyway... the codes are used for brevity.

After trying plain english for a while... one code slipped in then two

and very shortly the codes were back.

Weintraut

April 4, 2000

> Ok..since we are on the subject of pet peeves. Here is mine (well, one of

> them anyways)...I just hate it when an officer requests me to do

> something..ie call a tow or a citizen and then I do..just to find out he

is

> " on the other line " doing it himself..argghhhhh

-------------------

Or you spend 10 minutes locating a phone number for a citizen, call them,

get no answer, leave a message on their machine. Then inform the officer

that you couldn't make contact and they say, " Disregard I'm out with them

now " . Would of been nice if you told me so I didn't go to all the trouble.

Aghhhhhhhh!!

Sara Winfield

Union County Ohio

winfield@...

April 4, 2000

> Now I'm on a roll.....this has been said before, but people, officers and

> dispatchers, who cut themselves off on the radio. I really hate

> that. Then, we've got one that honestly thinks I'm lying to him when I

> tell him he does it! Won't come in and listen, but still doesn't believe

me.

>

> We have another officer who TALKS TOO LOUD. IT'S SO LOUD, HE

> OVER-MODULATES HIMSELF ON THE RADIO, WHICH CAUSES IT TO CUT IN AND OUT>

> Guthrie

--------------------\

I can feel for ya Chris. We have one that does both of these REALLY bad.

His unit number is **1(other numbers taken our so not to embarrass the

person that everyone that knows me on the list knows who I am talking about

anyway). Most of the time all we get is 1. It got to the point I started

saying 1 go ahead. (the goofball doesn't even realize we are making fun of

him). It is impossible to run a registration for this person quickly, he

cuts off the first part of every registration, so you have the whole thing

typed wrong and have to start over (luckily they have to repeat all their

reg's just for this reason). I wait to type anything he says. He doesn't

just overmodulate he SCREAMS into the radio. Everytime he makes a stop you

would swear he is being shot at. One day I solved the problem for the day

at least, I came back and screamed at the same level at him. After I was

done blowing out the ears of scanner land he came back very quietly with a

barely audible, Your Clear. Of course a day later he was back to screaming

at us. And this guy is one of the FTO's so now some of his trainee's do the

same thing to us. A vicious circle that will never end. Also the same one