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In a message dated 5/15/00 1:14:00 PM Pacific Daylight Time,

annspringborn@... writes:

<< My husband and I just saw a neurosurgeon today after being referred

by our pediatrician. The neurosurgeon recommended that our five-

month-old son, Ethan, be fitted with a helmet. His head is flat on

the back right and his ears have shifted, but his forehead seems to

still be symmetrical. I've been crying since I got home, and I can't

quite figure out why. I guess it's just the thought of my little guy

in that awful contraption. I mean...I know it's wonderful that it

can be corrected, but....I don't know....I guess I'm just throwing a

pity party, and apparently you're all invited.

>>

Miss Ann, don't despair! We have all hosted our own pity parties, I in fact

have had several:)! But I PROMISE you, there will come a point when Ethan

will be wearing his helmet and it will seem normal to you, just a part of

him. I can't speak for helmets (as we had the band), but that silly old

nasty contraption is a blessing when you see how much it can do for your

little one. Plus Ethan is at a great age to start this therapy. As for it

being a cosmetic issue, baloney! Check out Cranial Tech's FAQ board for

points as to why it is not cosmetic. Also for insurance purposes, you need

to get a letter of medical necessity. If your referring doctor him/herself

is a believer that this is a cosmetic issue, switch doctors & find one who

feels it is a medical issue. Also, check out Polly's awesome letter for

appeals. It is on the e-group board, under FILES, then look for Polly's

stuff. Good luck, it will get better, you tears are well understood here,

you have found a great group!:) Kimry

PS, very important, has Ethan been diagnosed with torticollis (tight neck

muscle)? Our ped was well knowledgeable about band/helmet therapy but

overlooked torticollis. It was our treatment center that instructed us on

neck exercises. Let me know if you want additional info on tort. Go kiss

your sweetie!

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Ann-

My name is Tanda and my 8 mnth old daughter Kaia started her DOC band last

week. Most of the time I don't even think that she knows that she has

something on her head. I know how scared you must be for your son but rest

assured that you have come to the right place for support and answers to your

questions.

Welcome to the group

Tanda

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Hi Tammy & in Wisconsin.

We are in La Crosse area. Give me a call if in area.

No not always cosmetic. We still need to get full approval for band but

possible jaw & eye problems. Our insurance will cover 100% local but working

on getting the DOC Band in Madison 100% since our local guy won't make the

helmet due to FDA stuff going on.

Short, really busy.

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Ann-

Hi! I hear you... My husband and I just had our son casted on Thursday,

May 11 for a DOC band. Before we actually got to this point - I was a

complete nightmare. I stressed over whether or not we should get the band.

I didn't know alot about the band and I had read so much material that I

was, quite honestly, confused - helmet vs. band, repositioning, will it

round out on its own?.... Pediatrician stating that it will correct itself -

maybe not 100% but it won't show with his hair..

Anyway, we got a second opinion from a pediatric neurosurgeon who did

recommend the band and went forward. I still cringe at the thought of the

band on his tiny little head and I get sad when I read comments from other

parents about missing kissing their little one on the forehead. But all in

all, I think we are doing the right thing.

Our son will get his band on Friday, May 26. He will be 5 months on May 19.

Good luck. It will all be ok...and as my husband says - time will go by

very quickly and the results will be worth it.

Tammy

> -----Original Message-----

> From: annspringborn@... [sMTP:annspringborn@...]

> Sent: Monday, May 15, 2000 4:13 PM

> Plagiocephalyegroups

> Subject: My sweetie has to wear a helmet :(

>

> My husband and I just saw a neurosurgeon today after being referred

> by our pediatrician. The neurosurgeon recommended that our five-

> month-old son, Ethan, be fitted with a helmet. His head is flat on

> the back right and his ears have shifted, but his forehead seems to

> still be symmetrical. I've been crying since I got home, and I can't

> quite figure out why. I guess it's just the thought of my little guy

> in that awful contraption. I mean...I know it's wonderful that it

> can be corrected, but....I don't know....I guess I'm just throwing a

> pity party, and apparently you're all invited.

>

> Sorry to babble. Just some random thoughts. Oh, and by the way, the

> neurosurgeon told us flat out that the PPO's in this area absolutely

> will NOT cover the cost of the helmets, because the believe it's

> strictly cosmetic. Just wondering about others' experiences with

> insurance.

>

> Thanks for listening,

>

> Ann in Wisconsin

>

>

> ------------------------------------------------------------------------

> Accurate impartial advice on everything from laptops to table saws.

> 1/3020/4/_/689409/_/958421596/

> ------------------------------------------------------------------------

>

>

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Ann,

Our daughter started wearing a helmet on her 5 month birthday. It

was a shock for us when at her 4 month appointment her pediatrician said she

would need helmet therapy. Her head is similar to what you've noted about

your son. We had noticed flat spots on her head but assumed that this would

all work itself out with repositioning etc. We had never heard of or thought

about plagio until this appointment. What a shock it was and there was a lot

of crying in our home too (there still are a few tears once in a while :>).

But Jessie adjusted quickly and she rarely fusses about the helmet now (she's

been in it almost 4 weeks). It is just part of our normal everyday life and

although everyday I wish she didn't have to wear it, I'm so THANKFUL for the

chance to help correct it while she's young and won't remember this. And

after 4 weeks we are definitely seeing improvement. Jessie just goes about

her day and does everything a normal 6 month old would do, she's just a

little cuter with her pink helmet on.

Folks here have posted a lot of good info about insurance appeals and other

ways to help pay for the helmet or band. We are still waiting to find out

if our insurance is going to cover anything but decided to go ahead

regardless.

Good luck to you and your family.

Robyn and - MI

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Dear Ann,

You have come to the right place for commiserating! Our son gets the

band on the 26th of May. I have had my share of pity parties, too. My

heart breaks to think of all of our little sweeties wearing these things.

But when I really think about the long-term, I am so thankful for this

treatment so that when he's 15 people won't call him crooked head or

something worse! Please feel free to call on us for support, that's what

we are all here for. In the meantime, I'm trying to think of a funny

response for all of the stares that I know we're sure to get! Any

suggestions? Good luck! Ann in Kansas

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Hi, Ann--

I'll join your pity party--I know just how you feel! Last month we found

out our son (now 8 mos.) would have to have a DOC band and when they

showed it to me it was all I could do not to cry. He gets casted for it

tomorrow. I've slowly gotten used to the idea over the last month,

although I still sometimes cringe thinking about it. I AM looking

forward to his head looking better; the more I look now the more I see

how crooked he is! It doesn't sounds like Ethans head is too

bad--'s is flat on the back right, too, and his forehead seems

okay, but his ears definitely aren't symmetrical!

About the insurance, ours has flatly denied it twice, so we're having to

appeal (and apparently I only get one shot). In the meantime, we're

going to pay for it ourselves and hope insurance comes through in the

end. I don't know what your neuro means by " in this area " but we live in

Kansas, and we're having a lot of trouble. Our insurance company told me

they've NEVER approved a helmet or band because it's cosmetic and they

don't budge. Just fight really hard--I think a lot of people have had

good luck.

I hope you start to feel better about the helmet. I figure there will be

a point where I look back and say " it wasn't so bad " but in the meantime

I'm really grumpy about it, and that's okay. Good luck!

Wendi

On Mon, 15 May 2000 20:12:49 -0000 annspringborn@... writes:

> My husband and I just saw a neurosurgeon today after being referred

> by our pediatrician. The neurosurgeon recommended that our five-

> month-old son, Ethan, be fitted with a helmet. His head is flat on

> the back right and his ears have shifted, but his forehead seems to

> still be symmetrical. I've been crying since I got home, and I

> can't

> quite figure out why. I guess it's just the thought of my little

> guy

> in that awful contraption. I mean...I know it's wonderful that it

> can be corrected, but....I don't know....I guess I'm just throwing a

>

> pity party, and apparently you're all invited.

>

> Sorry to babble. Just some random thoughts. Oh, and by the way,

> the

> neurosurgeon told us flat out that the PPO's in this area absolutely

>

> will NOT cover the cost of the helmets, because the believe it's

> strictly cosmetic. Just wondering about others' experiences with

> insurance.

>

> Thanks for listening,

>

> Ann in Wisconsin

>

>

>

------------------------------------------------------------------------

> Accurate impartial advice on everything from laptops to table saws.

> 1/3020/4/_/689409/_/958421596/

>

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>

>

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Thanks for all the advice. Fortunately, the neurosurgeon ruled out

torticollis (spelling?). Now that I am reading the brochures that he

gave us with a more reasonable mindset, it IS the band that the doc

recommended...not the helmet. I'll keep you posted. Thanks for

giving me a shoulder to cry on.

Ann

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Hi Ann!

You've missed many a pity party 'round here! You'll feel better

about all of this after you've had some time to absorb it all.

The day my daughter was diagnosed, I cried for hours too. I didn't

want other people to think Hanna was handicapped or something. Now

that she has her band, it's not as bad as I had imagined. People

actually think she looks cute (of course they do - she was adorable

to begin with!!!).

Many of us parents find that decorating the band or helmet takes a lot

of the pressure off. People are more comfortable with the idea when

it doesn't look so clinical. Some of us paint, some use stickers,

and there has even been some hot glue guns involved! There are really

no limits.

People get the craziest ideas as to what it's for. Someone even

commented to one of our Moms that "somebody finally made something to protect

babies from you young people dropping them"!!

I've also found that keeping hand-outs with me helps. When someone

asks, or blatantly GAWKS, I give them one. You can see my hand-out

in the files section under "hand-outfinal". Make sure you check the

files for various insurance appeals letters, and of course, VERY cute pictures

of a lot of our babies!

Chin up! And when ever you want to have a pity party, you've found

the right crowd!

kendra

annspringborn@... wrote:

My husband and I just saw a neurosurgeon today

after being referred

by our pediatrician. The neurosurgeon recommended that our

five-

month-old son, Ethan, be fitted with a helmet. His head is

flat on

the back right and his ears have shifted, but his forehead seems

to

still be symmetrical. I've been crying since I got home,

and I can't

quite figure out why. I guess it's just the thought of my

little guy

in that awful contraption. I mean...I know it's wonderful

that it

can be corrected, but....I don't know....I guess I'm just throwing

a

pity party, and apparently you're all invited.

Sorry to babble. Just some random thoughts. Oh, and

by the way, the

neurosurgeon told us flat out that the PPO's in this area absolutely

will NOT cover the cost of the helmets, because the believe it's

strictly cosmetic. Just wondering about others' experiences

with

insurance.

Thanks for listening,

Ann in Wisconsin

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My husband tells kids who ask

"she fell off her bike - so you better wear your helmet!!"

:0) Kendra

KENT A wrote:

Dear Ann,

You have come to the right place for commiserating! Our son

gets the

band on the 26th of May. I have had my share of pity parties,

too. My

heart breaks to think of all of our little sweeties wearing these

things.

But when I really think about the long-term, I am so thankful for

this

treatment so that when he's 15 people won't call him crooked head

or

something worse! Please feel free to call on us for support,

that's what

we are all here for. In the meantime, I'm trying to think

of a funny

response for all of the stares that I know we're sure to get!

Any

suggestions? Good luck! Ann in Kansas

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Hi All,

I know it is hard, and there were and still are tears in our house,

too. It is so hard in the beginning, especially when you are

blindsided like that! At least once a week when I took 's band

off, I cried. But these were happy, joyful tears, just seeing the

improvement in his head made me cry. It is such a long, exhausting

process between, Dr.s, insurance, casting, fitting, stares... When

that little noggin starts changing for the better (for once) it can

be overwhelming. It was for me (but hey, I'm a nut sometimes). It is

SO worth it - every struggle has turned into a blessing. It will for

you all too.

Tami

> Hi, Ann--

>

> I'll join your pity party--I know just how you feel! Last month we

found

> out our son (now 8 mos.) would have to have a DOC band and when they

> showed it to me it was all I could do not to cry. He gets casted

for it

> tomorrow. I've slowly gotten used to the idea over the last month,

> although I still sometimes cringe thinking about it. I AM looking

> forward to his head looking better; the more I look now the more I

see

> how crooked he is! It doesn't sounds like Ethans head is too

> bad--'s is flat on the back right, too, and his forehead seems

> okay, but his ears definitely aren't symmetrical!

>

> About the insurance, ours has flatly denied it twice, so we're

having to

> appeal (and apparently I only get one shot). In the meantime, we're

> going to pay for it ourselves and hope insurance comes through in

the

> end. I don't know what your neuro means by " in this area " but we

live in

> Kansas, and we're having a lot of trouble. Our insurance company

told me

> they've NEVER approved a helmet or band because it's cosmetic and

they

> don't budge. Just fight really hard--I think a lot of people have

had

> good luck.

>

> I hope you start to feel better about the helmet. I figure there

will be

> a point where I look back and say " it wasn't so bad " but in the

meantime

> I'm really grumpy about it, and that's okay. Good luck!

>

> Wendi

>

>

> On Mon, 15 May 2000 20:12:49 -0000 annspringborn@s... writes:

> > My husband and I just saw a neurosurgeon today after being

referred

> > by our pediatrician. The neurosurgeon recommended that our five-

> > month-old son, Ethan, be fitted with a helmet. His head is flat

on

> > the back right and his ears have shifted, but his forehead seems

to

> > still be symmetrical. I've been crying since I got home, and I

> > can't

> > quite figure out why. I guess it's just the thought of my little

> > guy

> > in that awful contraption. I mean...I know it's wonderful that

it

> > can be corrected, but....I don't know....I guess I'm just

throwing a

> >

> > pity party, and apparently you're all invited.

> >

> > Sorry to babble. Just some random thoughts. Oh, and by the way,

> > the

> > neurosurgeon told us flat out that the PPO's in this area

absolutely

> >

> > will NOT cover the cost of the helmets, because the believe it's

> > strictly cosmetic. Just wondering about others' experiences with

> > insurance.

> >

> > Thanks for listening,

> >

> > Ann in Wisconsin

> >

> >

> >

> --------------------------------------------------------------------

----

> > Accurate impartial advice on everything from laptops to table

saws.

> > 1/3020/4/_/689409/_/958421596/

> >

> --------------------------------------------------------------------

----

> >

> >

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Hi Ann,

I'm glad you're here! I know you've already been able to hear from a few of the members here, but I wanted to give you another shoulder to cry on anyway ;)

You know how time flies when your children are babies? You turn around one day and wonder who took your tiny, wrinkled squawler and left the running, messy, into-everything motor mouth in their place? Ethan will be out of the helmet before you know it!

Don't worry too much about putting Ethan in a "contraption." If a kid can get used to wearing a diaper....well, they can get used to ANYTHING! :)

And don't take your neuro's word on whether your insurance will cover the helmet or not. Insurance's paying for the band/helmet are starting to become the rule more than the exception!

Kaye/subscribe/Plagiocephaly

----- Original Message -----

From: annspringborn@...

Plagiocephalyegroups

Sent: Monday, May 15, 2000 3:12 PM

Subject: My sweetie has to wear a helmet :(

My husband and I just saw a neurosurgeon today after being referred by our pediatrician. The neurosurgeon recommended that our five-month-old son, Ethan, be fitted with a helmet. His head is flat on the back right and his ears have shifted, but his forehead seems to still be symmetrical. I've been crying since I got home, and I can't quite figure out why. I guess it's just the thought of my little guy in that awful contraption. I mean...I know it's wonderful that it can be corrected, but....I don't know....I guess I'm just throwing a pity party, and apparently you're all invited.Sorry to babble. Just some random thoughts. Oh, and by the way, the neurosurgeon told us flat out that the PPO's in this area absolutely will NOT cover the cost of the helmets, because the believe it's strictly cosmetic. Just wondering about others' experiences with insurance.Thanks for listening,Ann in Wisconsin

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Wendi, Where are you in Ks? What ins do you have? We are in Ks, too. We

are going to RDA and have Blue Cross Blue Select. We don't know yet if

they pay: RDA says they have approved some. Ann PS. Our son was

casted last Friday and gets it in 10 days.

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Ann,

I had the same reaction!!! I cried for hours when I found out the our 5 month

old would need a one too. This Friday, JT's little helmet will be ready and

the thought of him having to wear this contraption for 4 + months is quite

emotional for both me and my husband. However, we are relieved that his

condition can be corrected and he will have a chance at a normal life. A life

without being made fun of by other children. As a parent, you are doing the

right thing by providing your child with the best health care possible. It'll

be okay!

in New Jersey

annspringborn@... on 05/15/2000 04:12:49 PM

Please respond to Plagiocephalyegroups

Plagiocephalyegroups

cc: (bcc: -Schloesser/SHI)

Subject: My sweetie has to wear a helmet :(

My husband and I just saw a neurosurgeon today after being referred

by our pediatrician. The neurosurgeon recommended that our five-

month-old son, Ethan, be fitted with a helmet. His head is flat on

the back right and his ears have shifted, but his forehead seems to

still be symmetrical. I've been crying since I got home, and I can't

quite figure out why. I guess it's just the thought of my little guy

in that awful contraption. I mean...I know it's wonderful that it

can be corrected, but....I don't know....I guess I'm just throwing a

pity party, and apparently you're all invited.

Sorry to babble. Just some random thoughts. Oh, and by the way, the

neurosurgeon told us flat out that the PPO's in this area absolutely

will NOT cover the cost of the helmets, because the believe it's

strictly cosmetic. Just wondering about others' experiences with

insurance.

Thanks for listening,

Ann in Wisconsin

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Ann,

I'm pretty much repeating what all of these good people have told you, but

you definitely have come to the right place. I remember just going numb when

the neuro told me Maddie would need the band. My ped suggested I go see him

but she really thought he'd tell me not to worry about it. Her words were,

" He'll probably laugh and tell you to go home " . That didn't happen. Once we

were over the initial shock, we just felt grateful that we did in fact catch

it and are able to treat it. Maddie has had her band for one week now and

she's adjusting beautifully. Whatever therapy you choose, band or helmet, I

wish you the best and assure you that you will have unlimited support with

this group.

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Ann,

We are in Lawrence. Where are you? We go to RDA this afternoon, in

fact; did you just have to give them all the $$ up front? That's what

they're expecting from us! How was it? Did you feel good about the

people there? I've heard from our OT that they are great but I'm still

nervous. RDA doesn't work with our insurance directly (we have CIGNA)

so we'd had the cranialfacial Dr. working on it, but CIGNA has denied

twice. We're going ahead with it and hoping that they come through in

the end (but I've been told by CIGNA they'd NEVER approved a band.) Wish

us luck!

Wendi

On Mon, 15 May 2000 21:46:55 -0500 KENT A <kanswede@...> writes:

> Wendi, Where are you in Ks? What ins do you have? We are in Ks, too.

> We

> are going to RDA and have Blue Cross Blue Select. We don't know yet

> if

> they pay: RDA says they have approved some. Ann PS. Our son was

> casted last Friday and gets it in 10 days.

> ________________________________________________________________

> YOU'RE PAYING TOO MUCH FOR THE INTERNET!

> Juno now offers FREE Internet Access!

> Try it today - there's no risk! For your FREE software, visit:

> http://dl.www.juno.com/get/tagj.

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Ann we all have pity partys, sometimes everyday but feel hgappy, your ped

referred you and you can treat this, most of the time the ped is the one to

get in the way of treatment. I hope your son is young enough it will make a

big difference. Check out the cranial tech site for info on how to deal with

the insur, Q and A, although it is for the DOC band and not a helmet you can

apply the same ideas. This is not cosmetic! Also, join

torticolliskidsegroups I'm pretty sure there is an example on that main

page for appealing and the reasons you might use. -Liz

-----Original Message-----

From: annspringborn@... <annspringborn@...>

Plagiocephalyegroups <Plagiocephalyegroups>

Date: Monday, May 15, 2000 1:09 PM

Subject: My sweetie has to wear a helmet :(

>My husband and I just saw a neurosurgeon today after being referred

>by our pediatrician. The neurosurgeon recommended that our five-

>month-old son, Ethan, be fitted with a helmet. His head is flat on

>the back right and his ears have shifted, but his forehead seems to

>still be symmetrical. I've been crying since I got home, and I can't

>quite figure out why. I guess it's just the thought of my little guy

>in that awful contraption. I mean...I know it's wonderful that it

>can be corrected, but....I don't know....I guess I'm just throwing a

>pity party, and apparently you're all invited.

>

>Sorry to babble. Just some random thoughts. Oh, and by the way, the

>neurosurgeon told us flat out that the PPO's in this area absolutely

>will NOT cover the cost of the helmets, because the believe it's

>strictly cosmetic. Just wondering about others' experiences with

>insurance.

>

>Thanks for listening,

>

>Ann in Wisconsin

>

>

>------------------------------------------------------------------------

>Accurate impartial advice on everything from laptops to table saws.

>1/3020/4/_/689409/_/958421596/

>------------------------------------------------------------------------

>

>

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Does he have facial assymetry? or is it just the back you are trying to

treat? -Liz

-----Original Message-----

From: AAKARA@... <AAKARA@...>

Plagiocephalyegroups <Plagiocephalyegroups>

Date: Monday, May 15, 2000 1:55 PM

Subject: Re: My sweetie has to wear a helmet :(

>In a message dated 5/15/00 1:14:00 PM Pacific Daylight Time,

>annspringborn@... writes:

>

><< My husband and I just saw a neurosurgeon today after being referred

> by our pediatrician. The neurosurgeon recommended that our five-

> month-old son, Ethan, be fitted with a helmet. His head is flat on

> the back right and his ears have shifted, but his forehead seems to

> still be symmetrical. I've been crying since I got home, and I can't

> quite figure out why. I guess it's just the thought of my little guy

> in that awful contraption. I mean...I know it's wonderful that it

> can be corrected, but....I don't know....I guess I'm just throwing a

> pity party, and apparently you're all invited.

> >>

>Miss Ann, don't despair! We have all hosted our own pity parties, I in

fact

>have had several:)! But I PROMISE you, there will come a point when Ethan

>will be wearing his helmet and it will seem normal to you, just a part of

>him. I can't speak for helmets (as we had the band), but that silly old

>nasty contraption is a blessing when you see how much it can do for your

>little one. Plus Ethan is at a great age to start this therapy. As for it

>being a cosmetic issue, baloney! Check out Cranial Tech's FAQ board for

>points as to why it is not cosmetic. Also for insurance purposes, you need

>to get a letter of medical necessity. If your referring doctor him/herself

>is a believer that this is a cosmetic issue, switch doctors & find one who

>feels it is a medical issue. Also, check out Polly's awesome letter for

>appeals. It is on the e-group board, under FILES, then look for Polly's

>stuff. Good luck, it will get better, you tears are well understood here,

>you have found a great group!:) Kimry

>PS, very important, has Ethan been diagnosed with torticollis (tight neck

>muscle)? Our ped was well knowledgeable about band/helmet therapy but

>overlooked torticollis. It was our treatment center that instructed us on

>neck exercises. Let me know if you want additional info on tort. Go kiss

>your sweetie!

>

>------------------------------------------------------------------------

>Was the salesman clueless? Productopia has the answers.

>1/3019/4/_/689409/_/958424369/

>------------------------------------------------------------------------

>

>

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Oh my gosh, we are in Lawrence, too! How nice our two helmet-heads will

not be alone! Have you seen that the band in KS is almost 1000 dollars

more than inTX? RDA was great! You will meet Bob the orthotist and he

was very friendly. We did the med-cash option which gives you 90 days

same as cash pending insurance approval. They said at RDA that BCBS has

paid for some bands. Who is your ped and what was his/her demeanor

toward your child's plag? Ann

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Small world, isn't it? We'll have to get together sometime. How old is

your son?

I'm glad to know you had a good experience with RDA. I've been nervous

about it all day. I hope it goes well. Why is it $1000 more here than

other places? I'd noticed that, too....

Who is YOUR ped? We see Vernon (family practice). She is

fantastic. She got us PT right away for our son's torticollis and as far

as the plagio, she's been very supportive. 's flat head and

assymetry are only partially caused by torticollis; his occipital lobe on

one side didn't develop like the other side did so his skull didn't grow

there and that was partially the problem. actually has so many

other problems health-wise that we've been dealing with those and the

crooked head has been the least of our worries. We had discussed options

with Dr. V and had just kind of let it go because I didn't think it would

do any good if his brain wouldn't grow. Anyway, there has been some

growth recently and our PT and OT brought up the idea of the helmet so we

pursued it. And here we are. (Sorry, didn't mean to ramble.) How is

your doctor with this?

Let me know if you want to meet....

Wendi

>Oh my gosh, we are in Lawrence, too! How nice our two helmet-heads will

>not be alone! Have you seen that the band in KS is almost 1000 dollars

>more than inTX? RDA was great! You will meet Bob the orthotist and he

>was very friendly. We did the med-cash option which gives you 90 days

>same as cash pending insurance approval. They said at RDA that BCBS has

>paid for some bands. Who is your ped and what was his/her demeanor

>toward your child's plag? Ann

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In a message dated 5/15/00 6:09:30 PM Pacific Daylight Time,

kbgarv@... writes:

<< My husband tells kids who ask

" she fell off her bike - so you better wear your helmet!! "

:0) Kendra >>

Too funny, lol, Kimry

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In a message dated 5/15/00 6:40:24 PM Pacific Daylight Time,

cwlkjbastian@... writes:

<< About the insurance, ours has flatly denied it twice, so we're having to

appeal (and apparently I only get one shot). >>

Wendi-I ahven't read all my e-mails, so maybe someone has already mentioned

it, but look up Polly's letter under the " files " section for the e-groups

website. It reads great, very official...Kimry

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Kimry-

Cranial Tech actually sent me a copy of Polly's letter in their appeal

packet. Very impressive letter!! I hope that you don't mind Polly but I

intend to plagiarize just a little bit :)

Tanda

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In a message dated 5/16/00 8:57:46 PM Pacific Daylight Time,

cssupportgroup@... writes:

<< Kimry-

Cranial Tech actually sent me a copy of Polly's letter in their appeal

packet. Very impressive letter!! I hope that you don't mind Polly but I

intend to plagiarize just a little bit :)

Tanda >>

wow Polly, what a compliment! Kimry

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