Guest guest Posted April 4, 2006 Report Posted April 4, 2006 this is a serious " vent " ~~ i know no one has the answer, but i need to kick and scream to people who will understand. so, i get the friendly message on my answering machine on saturday " kdjafkldsjafjkdas;lkdjffkljasdlfkfjasd;lfjdsafj please call asdkfjl;kasdjljksadlfkjasdl " . great. i have NO CLUE what the message said or the number i'm supposed to call back, but the caller ID said " CAREMARK " so i know its the specialty pharmacy for my xolair. i end up online looking for their number and called it. the rep on the phone told me i'm not registered with them. WHAT??? i was holding an EOB from my insurance stating my BCBS sent CAREMARK a $9000 check in jan for my meds -- how am i not registered? i've been getting my xolair through them for over a year! the guy on the phone tells me that due to he medicaid changes blah blah blah, we have to be registered (i'm sure i missed something there). the way he made it sound was that i was going to have to go through the registration/approval process again - AHHHHHHHHHHH! the rep claims he'll call my dr (b/c i don't know how much xolair they have on hand for me) tomorrow and then call me. once my case gets to the approval board ( or something like that) and gets approved, they can determine any changes in copay (AHHH -- right now i pay NONE) and ship it out. this makes no sense, since caremark is just the vendor my BCBS deals with. anyone else's vendor change policies like this? the idea of any changes to my xolair makes me nervous!!!! this weekend, i was outside doing yardwork and such, without too many issues -- before xolair, a weekend like that would have knocked me out for the entire week!!! heather There is work that is work and there is play that is play; there is play that is work and work that is play. And in only one of these lie happiness. -- Gelett Burgess --------------------------------- New Messenger with Voice. Call regular phones from your PC and save big. Quote
Guest guest Posted April 5, 2006 Report Posted April 5, 2006 , There are a couple of possibilities, including some type of change in the contract BCBS has with Caremark. Call your doctor's office and tell them and ask the Doctor's office to call Caremark and find out what's going on. Good luck - let us know what happens. Addy > > this is a serious " vent " ~~ i know no one has the answer, but i need to kick and scream to people who will understand. > > so, i get the friendly message on my answering machine on saturday " kdjafkldsjafjkdas;lkdjffkljasdlfkfjasd;lfjdsafj please call asdkfjl;kasdjljksadlfkjasdl " . great. i have NO CLUE what the message said or the number i'm supposed to call back, but the caller ID said " CAREMARK " so i know its the specialty pharmacy for my xolair. > > i end up online looking for their number and called it. the rep on the phone told me i'm not registered with them. WHAT??? i was holding an EOB from my insurance stating my BCBS sent CAREMARK a $9000 check in jan for my meds -- how am i not registered? i've been getting my xolair through them for over a year! the guy on the phone tells me that due to he medicaid changes blah blah blah, we have to be registered (i'm sure i missed something there). the way he made it sound was that i was going to have to go through the registration/approval process again - AHHHHHHHHHHH! > > the rep claims he'll call my dr (b/c i don't know how much xolair they have on hand for me) tomorrow and then call me. once my case gets to the approval board ( or something like that) and gets approved, they can determine any changes in copay (AHHH -- right now i pay NONE) and ship it out. this makes no sense, since caremark is just the vendor my BCBS deals with. > > anyone else's vendor change policies like this? the idea of any changes to my xolair makes me nervous!!!! this weekend, i was outside doing yardwork and such, without too many issues -- before xolair, a weekend like that would have knocked me out for the entire week!!! > > heather > > > There is work that is work and there is play that is play; there is play that is work and work that is play. And in only one of these lie happiness. > -- Gelett Burgess > > > > > > > --------------------------------- > New Messenger with Voice. Call regular phones from your PC and save big. > > Quote
Guest guest Posted April 5, 2006 Report Posted April 5, 2006 OMG HUG! I have panic attacks anytime questions about me and my Xolair come up. __________________________________________________ Quote
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