Re: Information needed

April 7, 2009

I find this amazing. As soon as I got my prescription for oxygen, I was given the concentrator for my in home use. I was given the liquid oxygen canister to fill my portable unit for when I leave the house.Windsor, Ontario CanadaDx 03/08 IPFSent on the TELUS Mobility network with BlackBerryFrom: "JOYCE RUDY" Date: Tue, 7 Apr 2009 15:06:23 -0700To: <Breathe-Support >Subject: Re: Re: Information needed Hi Ellen, Glad you jumped in. I have a prescription for LIQUID OXYGEN hence I do not have a concentrator(what you are talking about). I don't understand why some people are prescribed the liquid and some not. I have a tank and it doesn't plug into anything and I have a long hose I use in the house. When I want to go out I have a portable tank I fill directly from the tank. I really do prefer liquid for one reason is it doesn't use electricity and drive up my electric bill. But, as to why some get liquid and others don'e I have no idea. Joyce Rudy AZ Re: Information needed Hi Joyce, My first time at jumping in on a conversation. I am curious, if you are on 24/7 oxygen why are you only getting canisters? When I had to go on 24/7 oxy my supplier brought a machine that runs 24/7 to my home. I don't know the correct name to it but the only time I would run out of oxy is if the electricity went off. I use canisters when I have to go to the Dr. etc. Learned the hard way never go without a couple of extra tanks as they only last about 4 hours if your lucky. Maybe it would be a good idea for your Dr. to write a prescription for this type of machine. Best Regards, ellen A Good Credit Score is 700 or Above. See yours in just 2 easy steps!

April 7, 2009

I did not read the entire post, but...

when I see that the meter on the liquid O2 is running low, i call the O2 supplier, they usually schedule deliveries to this neighborhood on Monday and Thursday.

there is no automatic delivery day, it is my responsibility to let them know when I need a new supply

i used to call them about every 3 weeks, now with the increased lpm, i call them every 2 weeks

they said that it is possible to get an evergency delivery, but I haven't needed one

Pink Joyce IPF 3/06 Pennsylvania

Donate Life Listed 1/09

www.transplantfund.org---

Subject: Re: Re: Information neededTo: Breathe-Support Date: Tuesday, April 7, 2009, 11:36 AM

Is it possible to get a "back-up" supply like an extra cannister or can you only get one at a time/ ? Could you get a back-up supply from a second supplier ?

Andy

From: Bruce Moreland <brucemoreland@ gmail.com>Subject: Re: Information neededTo: Breathe-Support@ yahoogroups. comDate: Tuesday, April 7, 2009, 3:02 AM

JoyceHow often do they deliver? Weekly? If you're running low during thattime they need to bring you a larger reservoir.Red is much like empty on your auto fuel gauge. When it first hits itmay still have some fuel. But its in danger and can soon run out.One thing to do on any of this equipment too, in addition to insistingthey explain it as much as you need, is to go online and find theoperating manual. The oxygen suppliers for some reason don't give yousuch, but they are all available online.> >> > I'm telling you Prescott AZ is a nightmare for people with ILD!> >> > This morning at 9:30 am I called Alliance which opens at 8 am andis> my oxygen supplier. I told them I was totally out of 02. The personwho> answered the phone said : We can get out to you early afternoon. Isaid> OK because I felt like there was nothing I could do but accept whathe> said. At around 1:30 PM my regular deliverer called and said he wasup> in Prescott (I am really between Prescott and Prescott Valley) and> really couldn't get to me until LATE AFTERNOON. Again I felt I hadno> say in this and accepted it. At 5:40 PM no one had come to delivermy> oxygen

and I called the emergency number where I left my name and> number. No one called back and after waiting 20 minutes I calledagain> and I was angry. Cory the relief man called me back fast but he said> there wasn't anything he could do now because he was in Crown Kingand I> asked where that was and he said outside Mayer. That is about 12miles> from me. He said he would get to me when he could. That did it Ilost> all cool! I yelled at him: Do you think my doctor wrote aprecription> for oxygen 24/7 because it was a whimsical feeling he had? This is> totally unacceptable! By God you will be here by 7 PM!!! I amreporting> you guys to the agency which regulates you! Well, at 7 PM he arivedand> I now have oxygen but I think even waiting for oxygen when you are> totally out from 9:30 am until early afternoon is inaccusable and> certainl it is

inaccusable to let me go without 02 until 7 PM andthen> only because I threatened them!> >> > The problem is I have searched and seached for an agency that> regulates them so I can make a complaint and I simply cannot findone. I> have been to government site and seached Google and Dog Pile andtried> every word and words and nothing. Certainly these people have some> regulatory agency? I mean they take prescriptions and take medicare!I> MUST file an action agaisnt them. If they are doing this to me theyare> doing it to others too!> >> > I tried the Better business Bureau but they will only takecomplaints> that can be resolved and it was resolved when they delivered theoxygen.> Also they won't take complaints against health services.> >> > Does anyone know what agency regulates these oxygen providers?

Andif> so how to reach them?> >> > Thanks. Joyce Rudy AZ> >>

April 7, 2009

Sher

what size cylinders do you use?

Pink Joyce IPF 3/06 Pennsylvania

Donate Life Listed 1/09

www.transplantfund.org---

Subject: Re: Re: Information neededTo: Breathe-Support Date: Tuesday, April 7, 2009, 11:53 AM

Andy....I get what's called a "six-pack". 6 cylinders in one pkg. so I always have plenty. They are replaced when they get down to 3. Easy to pick up and go and a convenient place to store empties.

Most of the time I use one at a time....

For me here, only one supplier at a time.

MamaSher; 70, IPF 3-06, OR. NasturtiumsDon't fret about tomorrow, God is already there!

Re: Information neededTo: Breathe-Support@ yahoogroups. comDate: Tuesday, April 7, 2009, 3:02 AM

JoyceHow often do they deliver? Weekly? If you're running low during thattime they need to bring you a larger reservoir.Red is much like empty on your auto fuel gauge. When it first hits itmay still have some fuel. But its in danger and can soon run out.One thing to do on any of this equipment too, in addition to insistingthey explain it as much as you need, is to go online and find theoperating manual. The oxygen suppliers for some reason don't give yousuch, but they are all available online.> >> > I'm telling you Prescott AZ is a nightmare for people with ILD!> >> > This morning at 9:30 am I called Alliance which opens at 8 am andis> my oxygen supplier. I told them I was totally out of 02. The personwho> answered the phone said : We can get out to you early afternoon. Isaid> OK because I felt like there was nothing I could do but accept whathe> said. At around 1:30 PM my regular deliverer called and said he wasup> in Prescott (I am really between Prescott and Prescott Valley) and> really couldn't get to me until LATE AFTERNOON. Again I felt I hadno> say in this and accepted it. At 5:40 PM no one had come to delivermy> oxygen

and I called the emergency number where I left my name and> number. No one called back and after waiting 20 minutes I calledagain> and I was angry. Cory the relief man called me back fast but he said> there wasn't anything he could do now because he was in Crown Kingand I> asked where that was and he said outside Mayer. That is about 12miles> from me. He said he would get to me when he could. That did it Ilost> all cool! I yelled at him: Do you think my doctor wrote aprecription> for oxygen 24/7 because it was a whimsical feeling he had? This is> totally unacceptable! By God you will be here by 7 PM!!! I amreporting> you guys to the agency which regulates you! Well, at 7 PM he arivedand> I now have oxygen but I think even waiting for oxygen when you are> totally out from 9:30 am until early afternoon is inaccusable and> certainl it is

inaccusable to let me go without 02 until 7 PM andthen> only because I threatened them!> >> > The problem is I have searched and seached for an agency that> regulates them so I can make a complaint and I simply cannot findone. I> have been to government site and seached Google and Dog Pile andtried> every word and words and nothing. Certainly these people have some> regulatory agency? I mean they take prescriptions and take medicare!I> MUST file an action agaisnt them. If they are doing this to me theyare> doing it to others too!> >> > I tried the Better business Bureau but they will only takecomplaints> that can be resolved and it was resolved when they delivered theoxygen.> Also they won't take complaints against health services.> >> > Does anyone know what agency regulates these oxygen providers?

Andif> so how to reach them?> >> > Thanks. Joyce Rudy AZ> >>

April 7, 2009

Peggy

glad to see your post

hope you are feeling better

Pink Joyce IPF 3/06 Pennsylvania

Donate Life Listed 1/09

www.transplantfund.org---

Subject: Re: Re: Information neededTo: Breathe-Support Date: Tuesday, April 7, 2009, 12:49 PM

Hi All, I just have to jump in and say it does not matter who your supplier is they MUST supply you with enough 02 for your life style.

Your Prescription is so you can breathe 24/7 not just when they think you should. When we went to Orlando I had a concentrator and 24 E tanks delivered. They called and ask if they got the order right that I required 24 tanks I said yes and they were there when we arrived. I used 22 of them. Sometimes you just have to dance on some ones desk to get what you need but your Dr's script is your best tool. If he ordered it you get it. I have 24 E's here at home just to go out with or as back up if the power goes out.

I guess you could ask "what hours of the day do you think would be best for me to breathe ?? " AAAAAAUUUUUURRRRRGGGGGGG

I just can't stand thinking one of us needs 02 and must argue to get it. AIN'T RIGHT..

Love & Prayers, Peggy

Florida, IPF/UIP 2004

"I believe that friends are quiet angels who lift us to our feet,

when our wings have trouble remembering how to fly."

Bruce and Joyce...

Thanks for the info. No reason to run out if one can get a back-up. LIke my propane tank for the grill. A small investment .

Andy

@yahoo.com> wrote:

From: andrew mcdonald <agmcdsr (AT) yahoo (DOT) com>Subject: Re: Re: Information neededTo: Breathe-Support@ yahoogroups. comDate: Tuesday, April 7, 2009, 11:36 AM

Is it possible to get a "back-up" supply like an extra cannister or can you only get one at a time/ ? Could you get a back-up supply from a second supplier ?

Andy

From: Bruce Moreland <brucemoreland@ gmail.com>Subject: Re: Information neededTo: Breathe-Support@ yahoogroups. comDate: Tuesday, April 7, 2009, 3:02 AM

JoyceHow often do they deliver? Weekly? If you're running low during thattime they need to bring you a larger reservoir.Red is much like empty on your auto fuel gauge. When it first hits itmay still have some fuel. But its in danger and can soon run out.One thing to do on any of this equipment too, in addition to insistingthey explain it as much as you need, is to go online and find theoperating manual. The oxygen suppliers for some reason don't give yousuch, but they are all available online.> >> > I'm telling you Prescott AZ is a nightmare for people with ILD!> >> > This morning at 9:30 am I called Alliance which opens at 8 am andis> my oxygen supplier. I told them I was totally out of 02. The personwho> answered the phone said : We can get out to you early afternoon. Isaid>

OK because I felt like there was nothing I could do but accept whathe> said. At around 1:30 PM my regular deliverer called and said he wasup> in Prescott (I am really between Prescott and Prescott Valley) and> really couldn't get to me until LATE AFTERNOON. Again I felt I hadno> say in this and accepted it. At 5:40 PM no one had come to delivermy> oxygen and I called the emergency number where I left my name and> number. No one called back and after waiting 20 minutes I calledagain> and I was angry. Cory the relief man called me back fast but he said> there wasn't anything he could do now because he was in Crown Kingand I> asked where that was and he said outside Mayer. That is about 12miles> from me. He said he would get to me when he could. That did it Ilost> all cool! I yelled at him: Do you think my doctor wrote aprecription> for oxygen 24/7 because it was a whimsical feeling he had? This is> totally unacceptable! By God you will be here by 7 PM!!! I amreporting> you guys to the agency which regulates you! Well, at 7 PM he arivedand> I

now have oxygen but I think even waiting for oxygen when you are> totally out from 9:30 am until early afternoon is inaccusable and> certainl it is inaccusable to let me go without 02 until 7 PM andthen> only because I threatened them!> >> > The problem is I have searched and seached for an agency that> regulates them so I can make a complaint and I simply cannot findone. I> have been to government site and seached Google and Dog Pile andtried> every word and words and nothing. Certainly these people have some> regulatory agency? I mean they

take prescriptions and take medicare!I> MUST file an action agaisnt them. If they are doing this to me theyare> doing it to others too!> >> > I tried the Better business Bureau but they will only takecomplaints> that can be resolved and it was resolved when they delivered theoxygen.> Also they won't take complaints against health services.> >> > Does anyone know what agency regulates these oxygen providers? Andif> so how to reach them?>

>> > Thanks. Joyce Rudy AZ> >>

April 7, 2009

Ellen

glad you jumped in

i call the machine in the house a concentrator, it concentrates the O2 from the room air

someone else can explain it better than i can, if you are interested

Pink Joyce IPF 3/06 Pennsylvania

Donate Life Listed 1/09

www.transplantfund.org---

Subject: Re: Information neededTo: Breathe-Support Date: Tuesday, April 7, 2009, 5:44 PM

Hi Joyce,

My first time at jumping in on a conversation. I am curious, if you are on 24/7 oxygen why are you only getting canisters? When I had to go on 24/7 oxy my supplier brought a machine that runs 24/7 to my home. I don't know the correct name to it but the only time I would run out of oxy is if the electricity went off. I use canisters when I have to go to the Dr. etc. Learned the hard way never go without a couple of extra tanks as they only last about 4 hours if your lucky. Maybe it would be a good idea for your Dr. to write a prescription for this type of machine.

Best Regards,

ellen

A Good Credit Score is 700 or Above. See yours in just 2 easy steps!

April 7, 2009

Rudy Joyce

i have both a concentrator and liquid

the concentrator uses electricty, but there is a formula for deducting it from your income tax

i use a 50 foot tube with it, so i can walk all over the house

i also have liquid O2 and a Marathon for when I go out

i need to buy the metal canisters if i need back up for when i go out for a long time

medicare will not pay for both liquid and metal

[does anyone have documentation that they will pay for both?

with baseball season starting, i like to bring metal canisters to the game for back up]

Pink Joyce IPF 3/06 Pennsylvania

Donate Life Listed 1/09

www.transplantfund.org---

Subject: Re: Re: Information neededTo: Breathe-Support Date: Tuesday, April 7, 2009, 6:06 PM

Hi Ellen, Glad you jumped in. I have a prescription for LIQUID OXYGEN hence I do not have a concentrator( what you are talking about). I don't understand why some people are prescribed the liquid and some not. I have a tank and it doesn't plug into anything and I have a long hose I use in the house. When I want to go out I have a portable tank I fill directly from the tank. I really do prefer liquid for one reason is it doesn't use electricity and drive up my electric bill. But, as to why some get liquid and others don'e I have no idea. Joyce Rudy AZ

Re: Information needed

Hi Joyce,

My first time at jumping in on a conversation. I am curious, if you are on 24/7 oxygen why are you only getting canisters? When I had to go on 24/7 oxy my supplier brought a machine that runs 24/7 to my home. I don't know the correct name to it but the only time I would run out of oxy is if the electricity went off. I use canisters when I have to go to the Dr. etc. Learned the hard way never go without a couple of extra tanks as they only last about 4 hours if your lucky. Maybe it would be a good idea for your Dr. to write a prescription for this type of machine.

Best Regards,

ellen

A Good Credit Score is 700 or Above. See yours in just 2 easy steps!

April 7, 2009

ellen

what are you bringing to the fantasy picnic?

Pink Joyce IPF 3/06 Pennsylvania

Donate Life Listed 1/09

www.transplantfund.org---

Subject: Re: Re: Information neededTo: Breathe-Support Date: Tuesday, April 7, 2009, 6:08 PM

That's ok Ellen! Always jump in! It is no problem to explain things again! LOL I want to encourage you to jump in and join the conversations! The more the merrier! Joyce Rudy AZ

Re: Information needed

Ooops, guess I should have read more of this conversation. ......didn' t realize you had a 250 LB canister of Liquid oxygen.....this is why I don't jump in on these, I generally read and try to learn......sorry. ...ellen

A Good Credit Score is 700 or Above. See yours in just 2 easy steps!

April 7, 2009

Pink

My delivery is every Thursday. They supply reservoirs based on what will

cover a week. As the oxygen need increases, they increase the size or

number of reservoirs. But I am on liquid both stationary and portable.

Were I to see that my supply wasn't going to last me, I would definitely

notify them. They normally deliver liquid to my area either Thursday or

Friday but for urgent need they certainly would anytime.

> > >

> > > I'm telling you Prescott AZ is a nightmare for people with ILD!

> > >

> > > This morning at 9:30 am I called Alliance which opens at 8 am and

> is

> > my oxygen supplier. I told them I was totally out of 02. The person

> who

> > answered the phone said : We can get out to you early afternoon. I

> said

> > OK because I felt like there was nothing I could do but accept what

> he

> > said. At around 1:30 PM my regular deliverer called and said he was

> up

> > in Prescott (I am really between Prescott and Prescott Valley) and

> > really couldn't get to me until LATE AFTERNOON. Again I felt I had

> no

> > say in this and accepted it. At 5:40 PM no one had come to deliver

> my

> > oxygen and I called the emergency number where I left my name and

> > number. No one called back and after waiting 20 minutes I called

> again

> > and I was angry. Cory the relief man called me back fast but he said

> > there wasn't anything he could do now because he was in Crown King

> and I

> > asked where that was and he said outside Mayer. That is about 12

> miles

> > from me. He said he would get to me when he could. That did it I

> lost

> > all cool! I yelled at him: Do you think my doctor wrote a

> precription

> > for oxygen 24/7 because it was a whimsical feeling he had? This is

> > totally unacceptable! By God you will be here by 7 PM!!! I am

> reporting

> > you guys to the agency which regulates you! Well, at 7 PM he arived

> and

> > I now have oxygen but I think even waiting for oxygen when you are

> > totally out from 9:30 am until early afternoon is inaccusable and

> > certainl it is inaccusable to let me go without 02 until 7 PM and

> then

> > only because I threatened them!

> > >

> > > The problem is I have searched and seached for an agency that

> > regulates them so I can make a complaint and I simply cannot find

> one. I

> > have been to government site and seached Google and Dog Pile and

> tried

> > every word and words and nothing. Certainly these people have some

> > regulatory agency? I mean they take prescriptions and take medicare!

> I

> > MUST file an action agaisnt them. If they are doing this to me they

> are

> > doing it to others too!

> > >

> > > I tried the Better business Bureau but they will only take

> complaints

> > that can be resolved and it was resolved when they delivered the

> oxygen.

> > Also they won't take complaints against health services.

> > >

> > > Does anyone know what agency regulates these oxygen providers? And

> if

> > so how to reach them?

> > >

> > > Thanks. Joyce Rudy AZ

> > >

> >

>

April 7, 2009

Pink

I'm bringing the waitress we just had at Chili's. She was incredible.

>

> From: JOYCE RUDY greycharlie@...

> Subject: Re: Re: Information needed

> To: Breathe-Support

> Date: Tuesday, April 7, 2009, 6:08 PM

>

> That's ok Ellen! Always jump in! It is no problem to explain things

again! LOL I want to encourage you to jump in and join the

conversations! The more the merrier! Joyce Rudy AZ

>

> Re: Information needed

>

> Ooops, guess I should have read more of this conversation. ......didn'

t realize you had a 250 LB canister of Liquid oxygen.....this is why I

don't jump in on these, I generally read and try to learn......sorry.

....ellen

>

> A Good Credit Score is 700 or Above. See yours in just 2 easy steps!

>

April 7, 2009

Pink

Medicare does not indicate what specific equipment or combinations they

will pay for, but simply pays a fixed amount for your service.

Generally, suppliers would balk at providing too many different kinds,

but a customer service oriented supplier would accomodate something for

backup. They are responsible for covering your needs and you not running

out. Does Medicare pay for metal and liquid? No. Does Medicare not pay

for metal and liquid? No. See, medicare pays for your needs to be taken

care of. My supplier provides me a reservoir for my van and doesn't get

paid one cent more than if they didn't. They do so because it's what is

needed to meet my needs. Medicare pays for stationary and portable, but

does not specify how that gets done.

>

> From: JOYCE RUDY greycharlie@...

> Subject: Re: Re: Information needed

> To: Breathe-Support

> Date: Tuesday, April 7, 2009, 6:06 PM

>

> Hi Ellen, Glad you jumped in. I have a prescription for LIQUID OXYGEN

hence I do not have a concentrator( what you are talking about). I don't

understand why some people are prescribed the liquid and some not. I

have a tank and it doesn't plug into anything and I have a long hose I

use in the house. When I want to go out I have a portable tank I fill

directly from the tank. I really do prefer liquid for one reason is it

doesn't use electricity and drive up my electric bill. But, as to why

some get liquid and others don'e I have no idea. Joyce Rudy AZ

>

> Re: Information needed

>

> Hi Joyce,

>

> My first time at jumping in on a conversation. I am curious, if you

are on 24/7 oxygen why are you only getting canisters? When I had to go

on 24/7 oxy my supplier brought a machine that runs 24/7 to my home. I

don't know the correct name to it but the only time I would run out of

oxy is if the electricity went off. I use canisters when I have to go

to the Dr. etc. Learned the hard way never go without a couple of extra

tanks as they only last about 4 hours if your lucky. Maybe it would be

a good idea for your Dr. to write a prescription for this type of

machine.

>

> Best Regards,

> ellen

>

> A Good Credit Score is 700 or Above. See yours in just 2 easy steps!

>

April 7, 2009

Joyce Rudy, I also have the same

O2 system. I did not get a choice...it's what was ordered from the

"pulmodude".

I think that the liquid O2 is more easily handled for outside activity.

It's far easier than lugging around the big green tanks.

So far I need only the smaller Helios Plus unit( I use 3-3.5 lpm) that

goes to 4 lpm on pulse only.( I do have two of them)

they each last me about 4+ hours..eventually I may need to go to the

larger and heavier portable

....I think it's the Marathon and it goes to a much higher lpm and has

the option of continuous and/or pulse.

The Helios lets me go where I want to go within its limits and if

we're going away we get as small liquid(week-ender) tank

that sits on the back seat of the car and gets seat belted in. It has

enough capacity for 3+ days. We haven't

needed to get it refilled while away but my provider said that they

would give me the names of their network of

suppliers in the vacation areas and would fax the script wherever it

needed to go.

Z fibriotic NSIP/05

Z 65, fibriotic NSIP/05/PA

And

“mild” PH/10/07 and Reynaud’s too!!

No,

NSIP was not self-inflicted…I never smoked!

Potter,

reader,carousel lover and MomMom to Darah and Sara

“I’m

gonna be iron like a lion in Zion” Bob Marley

Vinca

Minor-periwinkle is my flower

JOYCE RUDY wrote:

Hi Ellen, Glad you jumped in. I have a prescription for LIQUID

OXYGEN hence I do not have a concentrator(what you are talking

about). I don't understand why some people are prescribed the liquid

and some not. I have a tank and it doesn't plug into anything and I

have a long hose I use in the house. When I want to go out I have a

portable tank I fill directly from the tank. I really do prefer liquid

for one reason is it doesn't use electricity and drive up my electric

bill. But, as to why some get liquid and others don'e I have no idea.

Joyce Rudy AZ

-----

Original Message -----

From:

polenellen (AT) aol (DOT) com

To:

Breathe-Support

Sent:

Tuesday, April 07, 2009 2:44 PM

Subject:

Re: Information needed

Hi Joyce,

My first time at jumping in on a conversation. I am curious,

if you are on 24/7 oxygen why are you only getting canisters? When I

had to go on 24/7 oxy my supplier brought a machine that runs 24/7 to

my home. I don't know the correct name to it but the only time I would

run out of oxy is if the electricity went off. I use canisters when I

have to go to the Dr. etc. Learned the hard way never go without a

couple of extra tanks as they only last about 4 hours if your lucky.

Maybe it would be a good idea for your Dr. to write a prescription for

this type of machine.

Best Regards,

ellen

A Good Credit Score is 700 or Above. See

yours in just 2 easy steps!

April 7, 2009

, Interestingly...my

insurance( Blue Cross at the time) would only cover one form of O2

delivery system!

So it was the liquid that was selected because it gave me more mobility

with less confusion.

Z fibriotic NSIP/05

Z 65, fibriotic NSIP/05/PA

And

“mild” PH/10/07 and Reynaud’s too!!

No,

NSIP was not self-inflicted…I never smoked!

Potter,

reader,carousel lover and MomMom to Darah and Sara

“I’m

gonna be iron like a lion in Zion” Bob Marley

Vinca

Minor-periwinkle is my flower

oppm00@... wrote:

I find this amazing. As soon as I got my prescription for oxygen,

I was given the concentrator for my in home use. I was given the liquid

oxygen canister to fill my portable unit for when I leave the house.

Windsor, Ontario Canada

Dx 03/08 IPF

Sent on the TELUS Mobility network with BlackBerry

From:

"JOYCE RUDY"

Date: Tue, 7 Apr 2009 15:06:23 -0700

To: <Breathe-Support >

Subject: Re: Re: Information needed