Re: Very Unhappy with Cranial Tech..HI there

[Guest guest]

Hello there, I'm sorry that your clinican may not have understood

the " importance " of obtaining measurements for your personal use. My

son wore 2 Docbands from Cranial Technologies. He was measured at

the begining of each new band and during his exit casting (total of

3 times). HIs growth was measured several ways, for example, through

treatment by his clincians well trained eye - and comparsion to his

orginial head mold.

Are you going to an actual Cranial Technology facility or are you

going to one of there licensed facilities (it may have a different

name like Cranial Therapies) . I believe that the licensed

facilities may do a few things different than the Cranial Technology

facilities. Anyhow, please contact the Cranial Tech head office in

AZ- let them know how you feel about the situation - they will be

able to provide you with more answers and reassurance!

You are in great hands with Cranial Technologies

HAzel and Andres, 21 months old , Docband Grad 4/06

>

> Today was my daughters 4 week appt at CT. Since we had been

through

> one terrible helmet experience in which we had our daughter in a

> helmet for 2 months without any improvement, I asked that she be

> measured so that we could see that the helmet was making some

> improvement. In other words, I wanted to make sure that this helmet

> was working. The previous time I did not insist upon measurements

and

> ended up with no improvement at all so you can see my concern.

>

> CT REFUSED to measure her. They said that they would not take

> measurements prior to 6 weeks! Even after we explained our

previous

> experience, they still refused. I cannot tell you how unhappy I am

> with this. This is simple request that should have been honored

but

> no matter how much I tried to get them to take measurements they

would

> not. I am paying $3300 for a service that, at this point, I have

no

> idea whether it is working or not - just like before. This is a

bad

> business practice by CT and cannot be justified.

>

> Now we have had two bad helmet experiences. I hope this all works

out

> in the end but I have to say I have lost faith in CT.

>