Re: UHC Finally Paid-YAY!!!

[Guest guest]

Yipee!!!!! That is teriffic news.

Angie and Jenna

UHC Finally Paid-YAY!!!

Hi everyone!Thank you for all your support and advice these past 3 months. I just found out that UHC paid 95% of my son's band. It took 3 months and lots of phone calls, an appeal and 2 letters from our Dr. to finally get UHC to pay. The funny part is that we received a letter of explanation of benefits and it showed that UHC was going to cover 95% then a week later the money was in our Orthotist's hands. After all the calls-I think they got sick of hearing from me. I think I talked with every customer service person at UHC in the past 3 months.My advice: DON'T give up!!!! Call everyday if you have to! Write down every person you talk with and time and dates and titles. I talked with Specialists, Customer care coordinators,customer service people, supervisors, appeals coordinators and nurses (don't ask why).I had my orthotist print out a copy of the Ian Doris Slingshot: A Laywer's Guide To Getting Your Child's Cranial Orthosis Covered By Your Medical Insurance Plan. That book helped so much.If anyone one wants to chat offline email me: jbattag5rochester (DOT) rr.comTake care,Mom to andra-3 and -7 months Starbanded 7/25/06