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Guest guest
Posted

I have a huge problem and need some advice. I have taken all the

steps to get approved for surgery including over a year of med

supervised diet. How ever the clinic that I used (I had to pay out of

pocket) for supervised diet has lost my records. They refuse to write

a letter as they say they cannot take my word as what occured, they

see so many people so on so forth. What do I do? I will BCBS

Illinois. Thank you. Brenna

Guest guest
Posted

Wow! I would be LIVID! I would demand someone there do something!

Especially if I paid for it myself.Hope you can get some results!!!

Kim

RNY 6/23/06

298/249/135

>

> I have a huge problem and need some advice. I have taken all the

> steps to get approved for surgery including over a year of med

> supervised diet. How ever the clinic that I used (I had to pay

out of

> pocket) for supervised diet has lost my records. They refuse to

write

> a letter as they say they cannot take my word as what occured,

they

> see so many people so on so forth. What do I do? I will BCBS

> Illinois. Thank you. Brenna

>

Guest guest
Posted

Brenna,

Did you pay with a check or credit card? You should at least have

some sort of receipts in cancelled checks or from your CC statements

that you can track down and get together. Take all of that in to the

clinic and tell them you have proof you spent money there and want a

letter. Heck, write the letter and just ask that they adjust it

and/or sign it. If they still refuse take the documentation to an

attorney for some advice. That's just what I'd do if faced with the

something similar.

Good luck!

Mike in GR

>

> I have a huge problem and need some advice. I have taken all the

> steps to get approved for surgery including over a year of med

> supervised diet. How ever the clinic that I used (I had to pay out

of

> pocket) for supervised diet has lost my records. They refuse to

write

> a letter as they say they cannot take my word as what occured, they

> see so many people so on so forth. What do I do? I will BCBS

> Illinois. Thank you. Brenna

>

Guest guest
Posted

> >

> > I have a huge problem and need some advice. I have taken all

the

> > steps to get approved for surgery including over a year of med

> > supervised diet. How ever the clinic that I used (I had to pay

out

> of

> > pocket) for supervised diet has lost my records. They refuse to

> write

> > a letter as they say they cannot take my word as what occured,

they

> > see so many people so on so forth. What do I do? I will BCBS

> > Illinois. Thank you. Brenna

> >

I paid via CC took reciepts and all and they refused. I am at the

end of my rope. I am going to have to get an attorney but that is

expensive. Well, anyone know of an insurance company with a simple

approval process, for Gastric Bypass. What's the most frustrating

is sense Jan when I had my initial surgery consultation I can tell

my over all health is worse. My knees are killing me, I use my

inhaler a ton more and well my ankles ache 24/7. But I thank you all

for the great advice and encouragement. Means a great deal. Hope all

your times are good--Brenna

Guest guest
Posted

Brenna,

I agree with Kim, do not lay down, call back, ask for

a supervisor and demand someone do something! they

required you to do this, so they should help cover the

expenses. The squeaky wheel does get the grease!!!

And if they still drag their feet, tell them you will

contact the insurance commissioner, that usually gets

some action!

Good luck!

Debi

--- wrote:

> Wow! I would be LIVID! I would demand someone there

> do something!

> Especially if I paid for it myself.Hope you can get

> some results!!!

>

> Kim

> RNY 6/23/06

> 298/249/135

>

>

> >

> > I have a huge problem and need some advice. I

> have taken all the

> > steps to get approved for surgery including over a

> year of med

> > supervised diet. How ever the clinic that I used

> (I had to pay

> out of

> > pocket) for supervised diet has lost my records.

> They refuse to

> write

> > a letter as they say they cannot take my word as

> what occured,

> they

> > see so many people so on so forth. What do I do?

> I will BCBS

> > Illinois. Thank you. Brenna

> >

>

>

>

>

>

__________________________________________________

Guest guest
Posted

Check with your local county and/or city maybe insurance company and

see if they don't have something like an advocate (free or cheaper

than a lawyer) for disputes like this. You almost have to treat this

as an affront to your honor in the sense that they're saying you're

false in your claims that you received service. Maybe the CC company

can provide more details of the charges like diagnoses codes or

something.

> > >

> > > I have a huge problem and need some advice. I have taken all

> the

> > > steps to get approved for surgery including over a year of med

> > > supervised diet. How ever the clinic that I used (I had to pay

> out

> > of

> > > pocket) for supervised diet has lost my records. They refuse

to

> > write

> > > a letter as they say they cannot take my word as what occured,

> they

> > > see so many people so on so forth. What do I do? I will BCBS

> > > Illinois. Thank you. Brenna

> > >

> I paid via CC took reciepts and all and they refused. I am at the

> end of my rope. I am going to have to get an attorney but that is

> expensive. Well, anyone know of an insurance company with a simple

> approval process, for Gastric Bypass. What's the most frustrating

> is sense Jan when I had my initial surgery consultation I can tell

> my over all health is worse. My knees are killing me, I use my

> inhaler a ton more and well my ankles ache 24/7. But I thank you

all

> for the great advice and encouragement. Means a great deal. Hope

all

> your times are good--Brenna

>

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