Guest guest Posted August 7, 2006 Report Posted August 7, 2006 I have a huge problem and need some advice. I have taken all the steps to get approved for surgery including over a year of med supervised diet. How ever the clinic that I used (I had to pay out of pocket) for supervised diet has lost my records. They refuse to write a letter as they say they cannot take my word as what occured, they see so many people so on so forth. What do I do? I will BCBS Illinois. Thank you. Brenna Quote
Guest guest Posted August 7, 2006 Report Posted August 7, 2006 Wow! I would be LIVID! I would demand someone there do something! Especially if I paid for it myself.Hope you can get some results!!! Kim RNY 6/23/06 298/249/135 > > I have a huge problem and need some advice. I have taken all the > steps to get approved for surgery including over a year of med > supervised diet. How ever the clinic that I used (I had to pay out of > pocket) for supervised diet has lost my records. They refuse to write > a letter as they say they cannot take my word as what occured, they > see so many people so on so forth. What do I do? I will BCBS > Illinois. Thank you. Brenna > Quote
Guest guest Posted August 7, 2006 Report Posted August 7, 2006 Brenna, Did you pay with a check or credit card? You should at least have some sort of receipts in cancelled checks or from your CC statements that you can track down and get together. Take all of that in to the clinic and tell them you have proof you spent money there and want a letter. Heck, write the letter and just ask that they adjust it and/or sign it. If they still refuse take the documentation to an attorney for some advice. That's just what I'd do if faced with the something similar. Good luck! Mike in GR > > I have a huge problem and need some advice. I have taken all the > steps to get approved for surgery including over a year of med > supervised diet. How ever the clinic that I used (I had to pay out of > pocket) for supervised diet has lost my records. They refuse to write > a letter as they say they cannot take my word as what occured, they > see so many people so on so forth. What do I do? I will BCBS > Illinois. Thank you. Brenna > Quote
Guest guest Posted August 8, 2006 Report Posted August 8, 2006 > > > > I have a huge problem and need some advice. I have taken all the > > steps to get approved for surgery including over a year of med > > supervised diet. How ever the clinic that I used (I had to pay out > of > > pocket) for supervised diet has lost my records. They refuse to > write > > a letter as they say they cannot take my word as what occured, they > > see so many people so on so forth. What do I do? I will BCBS > > Illinois. Thank you. Brenna > > I paid via CC took reciepts and all and they refused. I am at the end of my rope. I am going to have to get an attorney but that is expensive. Well, anyone know of an insurance company with a simple approval process, for Gastric Bypass. What's the most frustrating is sense Jan when I had my initial surgery consultation I can tell my over all health is worse. My knees are killing me, I use my inhaler a ton more and well my ankles ache 24/7. But I thank you all for the great advice and encouragement. Means a great deal. Hope all your times are good--Brenna Quote
Guest guest Posted August 8, 2006 Report Posted August 8, 2006 Brenna, I agree with Kim, do not lay down, call back, ask for a supervisor and demand someone do something! they required you to do this, so they should help cover the expenses. The squeaky wheel does get the grease!!! And if they still drag their feet, tell them you will contact the insurance commissioner, that usually gets some action! Good luck! Debi --- wrote: > Wow! I would be LIVID! I would demand someone there > do something! > Especially if I paid for it myself.Hope you can get > some results!!! > > Kim > RNY 6/23/06 > 298/249/135 > > > > > > I have a huge problem and need some advice. I > have taken all the > > steps to get approved for surgery including over a > year of med > > supervised diet. How ever the clinic that I used > (I had to pay > out of > > pocket) for supervised diet has lost my records. > They refuse to > write > > a letter as they say they cannot take my word as > what occured, > they > > see so many people so on so forth. What do I do? > I will BCBS > > Illinois. Thank you. Brenna > > > > > > > __________________________________________________ Quote
Guest guest Posted August 8, 2006 Report Posted August 8, 2006 Check with your local county and/or city maybe insurance company and see if they don't have something like an advocate (free or cheaper than a lawyer) for disputes like this. You almost have to treat this as an affront to your honor in the sense that they're saying you're false in your claims that you received service. Maybe the CC company can provide more details of the charges like diagnoses codes or something. > > > > > > I have a huge problem and need some advice. I have taken all > the > > > steps to get approved for surgery including over a year of med > > > supervised diet. How ever the clinic that I used (I had to pay > out > > of > > > pocket) for supervised diet has lost my records. They refuse to > > write > > > a letter as they say they cannot take my word as what occured, > they > > > see so many people so on so forth. What do I do? I will BCBS > > > Illinois. Thank you. Brenna > > > > I paid via CC took reciepts and all and they refused. I am at the > end of my rope. I am going to have to get an attorney but that is > expensive. Well, anyone know of an insurance company with a simple > approval process, for Gastric Bypass. What's the most frustrating > is sense Jan when I had my initial surgery consultation I can tell > my over all health is worse. My knees are killing me, I use my > inhaler a ton more and well my ankles ache 24/7. But I thank you all > for the great advice and encouragement. Means a great deal. Hope all > your times are good--Brenna > Quote
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