Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 well in all fairness...i live in upstate ny and last month i ordered for the first time from vitalady as well. my order too took awhile but it wasnt vitaladys fault it was UPS....MIGHT WANNA CHECK THAT ROUTE FIRST. UPS is so backed up i know here in NY they have even been subcontracting fed-ex for help so might be that kinda problem and not the companys problem...it took 2 1/2 weeks to get my order....i didnt mind but just wanted to share. Angie City, NY Post-Op open RNY 7/24/02 5'10 325#/294#/175ISH ========Original Message======== Subj: Re: To VitaLady Date: 08/09/2002 4:54:58 PM Eastern Daylight Time From: <A HREF= " mailto:suzieb@... " >suzieb@...</A> Reply-to: <A HREF= " mailto:GastricBypass-InfoCentral " >GastricBypass-InfoCentra\ l </A> To: <A HREF= " mailto:GastricBypass-InfoCentral " >GastricBypass-InfoCentra\ l </A> Sent from the Internet (Details) I don't know what the problem is, or if there is a problem at all. But I just wanted to say that I know for a fact that mailing anything east seems to take much longer in a lot of instances than it did before Sept. 11th incident. I have mailed both packages and enveloped mail to Florida and Kansas. In every instance it now takes at least 3 weeks to get to the destination. Just a thought I'd mention it as a possible consideration. SuzieB :-) Tacoma, WA At 01:01 PM 8/9/02 -0700, you wrote: >I am a bit dissapointed.. With all I am going through with insurance, >doctor consults, taking time off from work, running around & just plain >worrying about this whole gastric-bypass surgery.. my order from vitalady >is very much overdue.. I placed and paid for an order of protein-shake >samples & non-sugar sweeteners quite some time ago.. Payment was made in >full with my credit card and I received a notification that you received >my order. Then I received a notification that you shipped my order. I >live in a suburb of NYC, so mail delivery is not an issue.. But, where is >my order? Is this the type of service I can expect in the future? If so.. >no thanks.. I will order from another company. > To Subscribe to 's weekly FREE Newsletter send an email to GBCookbook-subscribe@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 I don't know what the problem is, or if there is a problem at all. But I just wanted to say that I know for a fact that mailing anything east seems to take much longer in a lot of instances than it did before Sept. 11th incident. I have mailed both packages and enveloped mail to Florida and Kansas. In every instance it now takes at least 3 weeks to get to the destination. Just a thought I'd mention it as a possible consideration. SuzieB :-) Tacoma, WA At 01:01 PM 8/9/02 -0700, you wrote: >I am a bit dissapointed.. With all I am going through with insurance, >doctor consults, taking time off from work, running around & just plain >worrying about this whole gastric-bypass surgery.. my order from vitalady >is very much overdue.. I placed and paid for an order of protein-shake >samples & non-sugar sweeteners quite some time ago.. Payment was made in >full with my credit card and I received a notification that you received >my order. Then I received a notification that you shipped my order. I >live in a suburb of NYC, so mail delivery is not an issue.. But, where is >my order? Is this the type of service I can expect in the future? If so.. >no thanks.. I will order from another company. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 I've been ordering from Vitalady for two years now and my orders have always taken 10-14 days to arrive (I used to live in upstate New York, now I'm in Florida). The delay in the shipment arriving has nothing to do with Vitalady, she ships everything right away. UPS takes their own sweet time delivering though. You said you received the notification that the order was shipped. If you read the notice, you'll see that it has the UPS tracking number on it. If you track the shipment, you can easily find out where it is and when UPS expects to deliver it. Why would you this issue to a public forum the way that you have? Was your intention to hurt /Vitalady, or damage her business in some way? Personally, when I have something to discuss with a vendor, I take it to the vendor directly and don't make it a public issue. ------------------------------------------------ Terry Mayers 5DollarHosting.comT http://www.5dollarhosting.com (877)-838-HOST / .... because it shouldn't cost a fortune to make a fortune! R To VitaLady I am a bit dissapointed.. With all I am going through with insurance, doctor consults, taking time off from work, running around & just plain worrying about this whole gastric-bypass surgery.. my order from vitalady is very much overdue.. I placed and paid for an order of protein-shake samples & non-sugar sweeteners quite some time ago.. Payment was made in full with my credit card and I received a notification that you received my order. Then I received a notification that you shipped my order. I live in a suburb of NYC, so mail delivery is not an issue.. But, where is my order? Is this the type of service I can expect in the future? If so.. no thanks.. I will order from another company. --------------------------------- Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 In a message dated 8/9/02 1:26:23 PM Pacific Daylight Time, nywoman45@... writes: > I am a bit dissapointed.. With all I am going through with insurance, doctor > consults, taking time off from work, running around & just plain worrying > about this whole gastric-bypass surgery.. my order from vitalady is very > much overdue.. I placed and paid for an order of protein-shake samples & > non-sugar sweeteners quite some time ago.. Payment was made in full with > my credit card and I received a notification that you received my order. > Then I received a notification that you shipped my order. I live in a > suburb of NYC, so mail delivery is not an issue.. But, where is my order? > Is this the type of service I can expect in the future? If so.. no thanks.. > I will order from another company. > I think this was EXTREMELY rude to address this to Vitalady and the entire group when you could have emailed privately. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 Well, guys, I can hardly believe it but I got my insurance approval this morning and my surgeon's office called this afternoon to set up my surgery date. It looks like I'll be having an open RNY on September 5, 2002. Tonight was the last night of Backyard Bible Club (all the parents came for an ice cream social!) and I'm so tired it really hasn't sunk in. Love to everyone, Trace 351.2/ /145 Dr. Schechner, Atlantic Surgical Assoc. Surgery date -- 9/5/02 Gal. 2:20 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 > > I am a bit dissapointed.. With all I am going through with insurance, doctor consults, taking time off from work, running around & just plain worrying about this whole gastric-bypass surgery.. my order from vitalady is very much overdue.. I placed and paid for an order of protein-shake samples & non-sugar sweeteners quite some time ago.. Payment was made in full with my credit card and I received a notification that you received my order. Then I received a notification that you shipped my order. I live in a suburb of NYC, so mail delivery is not an issue.. But, where is my order? Is this the type of service I can expect in the future? If so.. no thanks.. I will order from another company.<<< I feel the need to reply to this message. First, this is not the Vitalady customer service message board. Addressing this here is just as inappropriate as a person standing up in a church and confronting their mechanic about their car still having a rattle. However, and her employees are very professional, and I am sure that you would get assistance if you would write to the appropriate forum about your concerns. Sometimes things happen beyond their control. Once the package has left their possession, it is beyond their realm of control. And mistakes do happen - after all, none of us are perfect. I would think, however, that you would extend her the courtesy of correcting the problem before you begin to be critical and threatening in a public forum. I have ordered several times from www.vitalady.com over the past few months and always get excellent service and prompt delivery. Here products are excellent. But I feel I get far more from than the products she offers on her website. She is more than willing to share her vast knowledge and life experiences (both the positive and negative) to help others - all for free on this and other email groups. What a gift she (and the others like her who also share information so generously) are to all of us! So please, use the appropriate customer service contact- info@... - and give her company the chance it deserves to address your complaints. Sheri In Sunny Florida Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 Hi Trace, Congratulations on your surgery date....It will be here before you know it. Jackie in CA :-) Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 Amen Sheri! has been nothing but wonderful to us all. Jan Re: To VitaLady > > I am a bit dissapointed.. With all I am going through with insurance, doctor consults, taking time off from work, running around & just plain worrying about this whole gastric-bypass surgery.. my order from vitalady is very much overdue.. I placed and paid for an order of protein-shake samples & non-sugar sweeteners quite some time ago.. Payment was made in full with my credit card and I received a notification that you received my order. Then I received a notification that you shipped my order. I live in a suburb of NYC, so mail delivery is not an issue.. But, where is my order? Is this the type of service I can expect in the future? If so.. no thanks.. I will order from another company.<<< I feel the need to reply to this message. First, this is not the Vitalady customer service message board. Addressing this here is just as inappropriate as a person standing up in a church and confronting their mechanic about their car still having a rattle. However, and her employees are very professional, and I am sure that you would get assistance if you would write to the appropriate forum about your concerns. Sometimes things happen beyond their control. Once the package has left their possession, it is beyond their realm of control. And mistakes do happen - after all, none of us are perfect. I would think, however, that you would extend her the courtesy of correcting the problem before you begin to be critical and threatening in a public forum. I have ordered several times from www.vitalady.com over the past few months and always get excellent service and prompt delivery. Here products are excellent. But I feel I get far more from than the products she offers on her website. She is more than willing to share her vast knowledge and life experiences (both the positive and negative) to help others - all for free on this and other email groups. What a gift she (and the others like her who also share information so generously) are to all of us! So please, use the appropriate customer service contact- info@... - and give her company the chance it deserves to address your complaints. Sheri In Sunny Florida Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 Hello NYWoman - I just want you to know that I've never had a problem with a Vitalady order. Must be UPS screwed up the delivery. I'm sure will make things right for you. Also, you can email her privately at vitalady@.... Hope things get settled for you soon. Jeanne in WI Age 39 Open RNY 05/21/2002 314/ 268.5 /150-175 5' 8 " djgraves@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 I have also been ordering from / Vitalady for two years now. I have never had a problem getting an order when it was expected. In fact, I had a tracking number for my last placed order, and it was due to arrive today.. which it did right on schedule. I dont understand why you chose to bring this problem to this group when and her very efficient staff wouldve taken care of this situation promptly if notified. All you had to do was contact Vitalady via phone or email, and she wouldve corrected the problem even if it meant her incurring costs to do so. I do hope that in the future you will address the problems with the correct person(s) before damaging the reputation of a vendor or business online. Take care Hugs, Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 9, 2002 Report Share Posted August 9, 2002 Congrats hon - 'may the Force be with you...' deb in NE Re: To VitaLady Well, guys, I can hardly believe it but I got my insurance approval this morning and my surgeon's office called this afternoon to set up my surgery date. It looks like I'll be having an open RNY on September 5, 2002. Tonight was the last night of Backyard Bible Club (all the parents came for an ice cream social!) and I'm so tired it really hasn't sunk in. Love to everyone, Trace 351.2/ /145 Dr. Schechner, Atlantic Surgical Assoc. Surgery date -- 9/5/02 Gal. 2:20 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 Thanks for the encouragement, Deb. I appreciate you! ::hugs:: " These are not the droids you are looking for... " " These are not the droids we are looking for... " Love it! Trace 351.2/ /145 Surgery date -- 9/5/02 Dr. Schechner Gal. 2:20 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 Thanks for the encouragement, Jackie. I really do appreciate you. ::Hugs:: And you're right .. it will be here before I know it. My surgeon didn't put me on a pre-op diet like some people have gone on. Does anyone have any pre-op advice...? Love, Trace 351.2/ /145 Surgery date -- 9/5/02 Dr. Schechner Gal. 2:20 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 I have always been extremely pleased with the speed of my deliveries from Vitalady. They are usually very quick and well packaged. I would say a postal problem...... Hugs, --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.381 / Virus Database: 214 - Release Date: 8/2/2002 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 Now we can all hug and make up!!! :0)~ Love, Theresa *The most beautiful things in the world can not be seen or even touched. They must be felt with the heart. ~Helen Keller~ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 Vitalady has very dependable service and I have not found any better service and if there is a problem with it I would say there is a problem with Ups so do a track from the confirmation ---- Original Message ----- To: <GastricBypass-InfoCentral > Sent: Friday, August 09, 2002 3:01 PM Subject: To VitaLady > > I am a bit dissapointed.. With all I am going through with insurance, doctor consults, taking time off from work, running around & just plain worrying about this whole gastric-bypass surgery.. my order from vitalady is very much overdue.. I placed and paid for an order of protein-shake samples & non-sugar sweeteners quite some time ago.. Payment was made in full with my credit card and I received a notification that you received my order. Then I received a notification that you shipped my order. I live in a suburb of NYC, so mail delivery is not an issue.. But, where is my order? Is this the type of service I can expect in the future? If so.. no thanks.. I will order from another company. > > > > --------------------------------- > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 I order from VitaLady all the time and have only found the service of her and her staff to be excellent. My orders generally arrive at my Ohio home within about 8 days from the time I place the order via internet. I don't expext it before that. If I did I would shell out a few extra bucks for special shipping services. Harwood - New Carlisle, Ohio rhar@... Open RNY - Oct. 31, 2000 Dr. Spier – Springfield, Ohio Start -480 / Now – 265 http://www.obesityhelp.com/morbidobesity/profile.phtml? N=Harwood972787871 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 Thank you Sheri. I have nothing but the upmost respect for and her company. The service I receive has been excellent. in Sacramento pre-op 9/16 Dr. in Burlingame 380-322-130? 5'2 " Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 Hi and I order from too and I could not be more pleased unless she would bring it to my door and spend a few days TN Re: To VitaLady I order from VitaLady all the time and have only found the service of her and her staff to be excellent. My orders generally arrive at my Ohio home within about 8 days from the time I place the order via internet. I don't expext it before that. If I did I would shell out a few extra bucks for special shipping services. Harwood - New Carlisle, Ohio rhar@... Open RNY - Oct. 31, 2000 Dr. Spier - Springfield, Ohio Start -480 / Now - 265 http://www.obesityhelp.com/morbidobesity/profile.phtml? N==Harwood972787871 To Subscribe to 's weekly FREE Newsletter send an email to GBCookbook-subscribe@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 OH? And when might that be? Thanks, Vitalady T www.vitalady.com If you are interested in PayPal, please click here: https://secure.paypal.com/affil/pal=vitalady%40bigfoot.com Re: To VitaLady I order from VitaLady all the time and have only found the service of her and her staff to be excellent. My orders generally arrive at my Ohio home within about 8 days from the time I place the order via internet. I don't expext it before that. If I did I would shell out a few extra bucks for special shipping services. Harwood - New Carlisle, Ohio rhar@... Open RNY - Oct. 31, 2000 Dr. Spier - Springfield, Ohio Start -480 / Now - 265 http://www.obesityhelp.com/morbidobesity/profile.phtml? N==Harwood972787871 To Subscribe to 's weekly FREE Newsletter send an email to GBCookbook-subscribe@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 10, 2002 Report Share Posted August 10, 2002 > >Reply-To: GastricBypass-InfoCentral >To: GastricBypass-InfoCentral >Subject: Re: To VitaLady >Date: Sat, 10 Aug 2002 21:09:40 -0000 > >I order from VitaLady all the time and have only found the service of her >and her staff to be excellent. My orders generally arrive at my Ohio home >within about 8 days from the time I place the order via internet. I don't >expext it >before that. If I did I would shell out a few extra bucks for special >shipping services. > > Harwood - New Carlisle, Ohio >rhar@... >Open RNY - Oct. 31, 2000 >Dr. Spier – Springfield, Ohio >Start -480 / Now – 265 >http://www.obesityhelp.com/morbidobesity/profile.phtml? >N==Harwood972787871 > > > > > >To Subscribe to 's weekly FREE Newsletter send an email to >GBCookbook-subscribe@... > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 11, 2002 Report Share Posted August 11, 2002 Any day you and dad are ready for the trip I am ready for you to stay a while with me you will always be welcome cause without you I might be a mess by now with no protein supplements and TUMS ,no dry E , A & D need I say more I am very grateful to you Re: To VitaLady > > > I order from VitaLady all the time and have only found the service of her > and her staff to be excellent. My orders generally arrive at my Ohio home > within about 8 days from the time I place the order via internet. I don't > expext it > before that. If I did I would shell out a few extra bucks for special > shipping services. > > Harwood - New Carlisle, Ohio > rhar@... > Open RNY - Oct. 31, 2000 > Dr. Spier - Springfield, Ohio > Start -480 / Now - 265 > http://www.obesityhelp.com/morbidobesity/profile.phtml? > N==Harwood972787871 > > > > > > To Subscribe to 's weekly FREE Newsletter send an email to > GBCookbook-subscribe@... > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 11, 2002 Report Share Posted August 11, 2002 Oooooo ... there's an idea!! I want to personally deliver my orders from now on. Now THAT'S customer service!! lol. I'd even open up the box and make PS100 shakes for us. ------------------------------------------------ Terry Mayers 5DollarHosting.comT http://www.5dollarhosting.com (877)-838-HOST / .... because it shouldn't cost a fortune to make a fortune! R Re: Re: To VitaLady Hi and I order from too and I could not be more pleased unless she would bring it to my door and spend a few days TN Re: To VitaLady I order from VitaLady all the time and have only found the service of her and her staff to be excellent. My orders generally arrive at my Ohio home within about 8 days from the time I place the order via internet. I don't expext it before that. If I did I would shell out a few extra bucks for special shipping services. Harwood - New Carlisle, Ohio rhar@... Open RNY - Oct. 31, 2000 Dr. Spier - Springfield, Ohio Start -480 / Now - 265 http://www.obesityhelp.com/morbidobesity/profile.phtml? N==Harwood972787871 To Subscribe to 's weekly FREE Newsletter send an email to GBCookbook-subscribe@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 11, 2002 Report Share Posted August 11, 2002 Can you g et me from the airport to the pool without my feeling the heat? Thanks, Vitalady T www.vitalady.com If you are interested in PayPal, please click here: https://secure.paypal.com/affil/pal=vitalady%40bigfoot.com Re: To VitaLady I order from VitaLady all the time and have only found the service of her and her staff to be excellent. My orders generally arrive at my Ohio home within about 8 days from the time I place the order via internet. I don't expext it before that. If I did I would shell out a few extra bucks for special shipping services. Harwood - New Carlisle, Ohio rhar@... Open RNY - Oct. 31, 2000 Dr. Spier - Springfield, Ohio Start -480 / Now - 265 http://www.obesityhelp.com/morbidobesity/profile.phtml? N==Harwood972787871 To Subscribe to 's weekly FREE Newsletter send an email to GBCookbook-subscribe@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 11, 2002 Report Share Posted August 11, 2002 > >Reply-To: GastricBypass-InfoCentral >To: <GastricBypass-InfoCentral > >Subject: Re: Re: To VitaLady >Date: Sun, 11 Aug 2002 11:09:36 -0500 > >Any day you and dad are ready for the trip I am ready for you to stay a >while with me you will always be welcome cause without you I might be a >mess >by now with no protein supplements and TUMS ,no dry E , A & D need I say more >I am very grateful to you > > > > Re: To VitaLady > > > > > > I order from VitaLady all the time and have only found the service of >her > > and her staff to be excellent. My orders generally arrive at my Ohio >home > > within about 8 days from the time I place the order via internet. I >don't > > expext it > > before that. If I did I would shell out a few extra bucks for special > > shipping services. > > > > Harwood - New Carlisle, Ohio > > rhar@... > > Open RNY - Oct. 31, 2000 > > Dr. Spier - Springfield, Ohio > > Start -480 / Now - 265 > > http://www.obesityhelp.com/morbidobesity/profile.phtml? > > N==Harwood972787871 > > > > > > > > > > > > To Subscribe to 's weekly FREE Newsletter send an email to > > GBCookbook-subscribe@... > > Quote Link to comment Share on other sites More sharing options...
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