Guest guest Posted May 23, 2006 Report Posted May 23, 2006 We use Emdeon (formerly WebMD). We found we were getting denials for the patients billed with the KX modifier and for evals. When we called Emdeon they checked and we were sending the right codes, but the codes were not being read properly by Emdeon and they were sending partial codes. The problem was that there should be no spaces or dashes between codes. Ex of correct submission: 59GPKX. If there are spaces, the codes do not go through correctly to Medicare. Call, THIN and have them check if the incoming (from you) and outgoing (to Medicare) files are going through correctly. Quote
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