Accordant CareSpan

[Guest guest]

I just got a letter from my health plan and they have introduced a service

for patients with chronic conditions. I'm supposed to get a case worker that is

a nurse -- someone who will keep track of me and " support my treatment

plan. "

Maybe it's this time of year, but I haven't yet filled out the paperwork. It

sounds good, but I'm feeling not too trusting right now.

Anyone heard of it or had experience with it?

dd

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[Guest guest]

Hi,

I have had it for about a year now. I've called my nurse 2 times and got a

call back within an hour. One call was at 2 am, so I got a different nurse.

There is follow-up every 3 months, but you can call whenever you need to with

questions. It is nice to know that someone is there for you.

Heidi in Mass.

In a message dated 11/3/2008 9:35:50 P.M. Eastern Standard Time,

dgd301@... writes:

I just got a letter from my health plan and they have introduced a service

for patients with chronic conditions. I'm supposed to get a case worker that

is

a nurse -- someone who will keep track of me and " support my treatment

plan. "

Maybe it's this time of year, but I haven't yet filled out the paperwork. It

sounds good, but I'm feeling not too trusting right now.

Anyone heard of it or had experience with it?

dd

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[Non-text portions of this message have been removed]

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[Guest guest]

Humana offered me this service in the past. It was not helpful. Nurses

would call every so often but seemed unable to answer my questions or

follow through. Somehow I could never find any benefit to the service.

A bureaucratic waste of time and money if you ask me.

Suz (in AZ)