Guest guest Posted December 15, 2004 Report Share Posted December 15, 2004 According to the PT Guide to Practice, all d/c summaries written by the PTA should be approved and authorized by the evaluating PT. However, it doesn't spell out specifically how this can be done (verbal authorization that is documented, co-signature on the d/c, etc). Because we would rather err on the side of caution, our acute care therapy area has implemented the following: 1) If an infrequent PRN PT performs the evaluation, it is handed off to a PT that is part of the core staff for the first treatment prior to be turned over to the PTA. This enables " face time " with the patient so that the core staff PT feels comfortable with the plan of care, providing the necessary supervision, and eventually co-signing the d/c summary. 2) If an infrequent PRN PT performs the evaluation and the patient is discharged before any follow-up treatment takes place, it is the duty of the PRN PT that did the evaluation to " close out " the plan of care with a brief d/c summary. Here are the problems with the above: Our acute care PTs sometimes receive 25 referrals in one day. We are already having difficulty getting our patients seen as often as needed, in part, due to the PT positions that we currently have open. According to our guideline, it means that the core PT staff not only have to address new evaluations, but also the first treatment as well. This has created a situation where additional patient treatments are missed, physicians and case management are upset, and it has also had a negative impact on our acute care productivity. I'm interested in how other hospitals have dealt with this issue. Any feedback would be much appreciated. Thank you, Curtis Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 16, 2004 Report Share Posted December 16, 2004 Dear Curtis, I can feel your pain--we were having a lot of the same issues. I have included a post from a while back (July 31, 2003) about this topic. As an update, we have been very happy with the decision that we made to stop doing acute care d/c summaries (except if they are discharged from PT services before they leave the hospital). We have also made appropriate changes to our policy/procedure manual to represent our practice. I don't want anyone to do anything that they believe is incorrect, but we feel that the process AND the patient care (as well as our daily documentation content) have improved since the change. Hope this helps... Have a very happpy Holiday, :-) Martha Hi Ken, Thanks for the rules and guidelines. We have been studying them over the last year, as well as the laws and JCAHO requirements. Believe me, I was the discharge summary advocate until the end, because I am one that likes closure (even though I am the only one who benefits from it!). However, we finally looked deep to define the purpose of the discharge summary in the acute setting. We had streamlined our process and worked on making the discharge summary an effective tool by making part of it carboned from the eval, making it double as a last note, etc. (I mailed out a sample of our eval form to a few that were interested) And we were effective in getting approximately 80% of the discharge summaries in the chart the day the patient discharged from the hospital. However, many times the chart had already been copied by SWS and/or faxed to the patient's next destination before we could complete the discharge summary. And the other 20% were those pesky people who leave in the middle of the night and on the weekends! For those patients, a lot of times we were having to go to medical records to complete a proper discharge summary. Anyway, the part I forgot to leave out of my last post when I said we decided to stop the discharge summaries was that we changed our documentation for our daily notes. We now require the use of pre-printed notes that many therapists had already been utilizing. These notes cue the therapist to comment on goal status, communication to nsg./SWS/Care Coordinators, equipment needed, discharge plan, pain levels (all those great JCAHO requirements that we need to be commenting on anyway). In this way we are like Lori in MI, in that we pretend that we may never see the patient again! Another perk is that since we are not calling our daily notes a " discharge summary " , it is o.k. that a P.T.A.s note is the last one entered in the chart. This way, we feel like the information that is most helpful for the next venue of care is included in our daily notes, and it forces us to always make sure that the patient's discharge plan is accurate and appropriate (especially since the d/c plan changes from day-to-day in the acute setting). And again, we complete a discharge summary for patients that are discharged from therapy before they leave the hospital. In all other cases, we feel that the physician's discharge summary is more appropriate, since they are the caregivers that are actually ordering the discharge. We are still in the early phases of this process (only 2 weeks in), and we have a JCAHO visit coming up at the end of the year. So, I would appreciate any more feedback, and I will do the same after our accreditation. Have a great day, :-) Martha Supervision issue According to the PT Guide to Practice, all d/c summaries written by the PTA should be approved and authorized by the evaluating PT. However, it doesn't spell out specifically how this can be done (verbal authorization that is documented, co-signature on the d/c, etc). Because we would rather err on the side of caution, our acute care therapy area has implemented the following: 1) If an infrequent PRN PT performs the evaluation, it is handed off to a PT that is part of the core staff for the first treatment prior to be turned over to the PTA. This enables " face time " with the patient so that the core staff PT feels comfortable with the plan of care, providing the necessary supervision, and eventually co-signing the d/c summary. 2) If an infrequent PRN PT performs the evaluation and the patient is discharged before any follow-up treatment takes place, it is the duty of the PRN PT that did the evaluation to " close out " the plan of care with a brief d/c summary. Here are the problems with the above: Our acute care PTs sometimes receive 25 referrals in one day. We are already having difficulty getting our patients seen as often as needed, in part, due to the PT positions that we currently have open. According to our guideline, it means that the core PT staff not only have to address new evaluations, but also the first treatment as well. This has created a situation where additional patient treatments are missed, physicians and case management are upset, and it has also had a negative impact on our acute care productivity. I'm interested in how other hospitals have dealt with this issue. Any feedback would be much appreciated. Thank you, Curtis Looking to start your own Practice? Visit www.InHomeRehab.com. Bring PTManager to your organization or State Association with a professional workshop or course - call us at 313 884-8920 to arrange PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 16, 2004 Report Share Posted December 16, 2004 Dear Curtis, I can feel your pain--we were having a lot of the same issues. I have included a post from a while back (July 31, 2003) about this topic. As an update, we have been very happy with the decision that we made to stop doing acute care d/c summaries (except if they are discharged from PT services before they leave the hospital). We have also made appropriate changes to our policy/procedure manual to represent our practice. I don't want anyone to do anything that they believe is incorrect, but we feel that the process AND the patient care (as well as our daily documentation content) have improved since the change. Hope this helps... Have a very happpy Holiday, :-) Martha Hi Ken, Thanks for the rules and guidelines. We have been studying them over the last year, as well as the laws and JCAHO requirements. Believe me, I was the discharge summary advocate until the end, because I am one that likes closure (even though I am the only one who benefits from it!). However, we finally looked deep to define the purpose of the discharge summary in the acute setting. We had streamlined our process and worked on making the discharge summary an effective tool by making part of it carboned from the eval, making it double as a last note, etc. (I mailed out a sample of our eval form to a few that were interested) And we were effective in getting approximately 80% of the discharge summaries in the chart the day the patient discharged from the hospital. However, many times the chart had already been copied by SWS and/or faxed to the patient's next destination before we could complete the discharge summary. And the other 20% were those pesky people who leave in the middle of the night and on the weekends! For those patients, a lot of times we were having to go to medical records to complete a proper discharge summary. Anyway, the part I forgot to leave out of my last post when I said we decided to stop the discharge summaries was that we changed our documentation for our daily notes. We now require the use of pre-printed notes that many therapists had already been utilizing. These notes cue the therapist to comment on goal status, communication to nsg./SWS/Care Coordinators, equipment needed, discharge plan, pain levels (all those great JCAHO requirements that we need to be commenting on anyway). In this way we are like Lori in MI, in that we pretend that we may never see the patient again! Another perk is that since we are not calling our daily notes a " discharge summary " , it is o.k. that a P.T.A.s note is the last one entered in the chart. This way, we feel like the information that is most helpful for the next venue of care is included in our daily notes, and it forces us to always make sure that the patient's discharge plan is accurate and appropriate (especially since the d/c plan changes from day-to-day in the acute setting). And again, we complete a discharge summary for patients that are discharged from therapy before they leave the hospital. In all other cases, we feel that the physician's discharge summary is more appropriate, since they are the caregivers that are actually ordering the discharge. We are still in the early phases of this process (only 2 weeks in), and we have a JCAHO visit coming up at the end of the year. So, I would appreciate any more feedback, and I will do the same after our accreditation. Have a great day, :-) Martha Supervision issue According to the PT Guide to Practice, all d/c summaries written by the PTA should be approved and authorized by the evaluating PT. However, it doesn't spell out specifically how this can be done (verbal authorization that is documented, co-signature on the d/c, etc). Because we would rather err on the side of caution, our acute care therapy area has implemented the following: 1) If an infrequent PRN PT performs the evaluation, it is handed off to a PT that is part of the core staff for the first treatment prior to be turned over to the PTA. This enables " face time " with the patient so that the core staff PT feels comfortable with the plan of care, providing the necessary supervision, and eventually co-signing the d/c summary. 2) If an infrequent PRN PT performs the evaluation and the patient is discharged before any follow-up treatment takes place, it is the duty of the PRN PT that did the evaluation to " close out " the plan of care with a brief d/c summary. Here are the problems with the above: Our acute care PTs sometimes receive 25 referrals in one day. We are already having difficulty getting our patients seen as often as needed, in part, due to the PT positions that we currently have open. According to our guideline, it means that the core PT staff not only have to address new evaluations, but also the first treatment as well. This has created a situation where additional patient treatments are missed, physicians and case management are upset, and it has also had a negative impact on our acute care productivity. I'm interested in how other hospitals have dealt with this issue. Any feedback would be much appreciated. Thank you, Curtis Looking to start your own Practice? Visit www.InHomeRehab.com. Bring PTManager to your organization or State Association with a professional workshop or course - call us at 313 884-8920 to arrange PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted December 16, 2004 Report Share Posted December 16, 2004 Dear Curtis, I can feel your pain--we were having a lot of the same issues. I have included a post from a while back (July 31, 2003) about this topic. As an update, we have been very happy with the decision that we made to stop doing acute care d/c summaries (except if they are discharged from PT services before they leave the hospital). We have also made appropriate changes to our policy/procedure manual to represent our practice. I don't want anyone to do anything that they believe is incorrect, but we feel that the process AND the patient care (as well as our daily documentation content) have improved since the change. Hope this helps... Have a very happpy Holiday, :-) Martha Hi Ken, Thanks for the rules and guidelines. We have been studying them over the last year, as well as the laws and JCAHO requirements. Believe me, I was the discharge summary advocate until the end, because I am one that likes closure (even though I am the only one who benefits from it!). However, we finally looked deep to define the purpose of the discharge summary in the acute setting. We had streamlined our process and worked on making the discharge summary an effective tool by making part of it carboned from the eval, making it double as a last note, etc. (I mailed out a sample of our eval form to a few that were interested) And we were effective in getting approximately 80% of the discharge summaries in the chart the day the patient discharged from the hospital. However, many times the chart had already been copied by SWS and/or faxed to the patient's next destination before we could complete the discharge summary. And the other 20% were those pesky people who leave in the middle of the night and on the weekends! For those patients, a lot of times we were having to go to medical records to complete a proper discharge summary. Anyway, the part I forgot to leave out of my last post when I said we decided to stop the discharge summaries was that we changed our documentation for our daily notes. We now require the use of pre-printed notes that many therapists had already been utilizing. These notes cue the therapist to comment on goal status, communication to nsg./SWS/Care Coordinators, equipment needed, discharge plan, pain levels (all those great JCAHO requirements that we need to be commenting on anyway). In this way we are like Lori in MI, in that we pretend that we may never see the patient again! Another perk is that since we are not calling our daily notes a " discharge summary " , it is o.k. that a P.T.A.s note is the last one entered in the chart. This way, we feel like the information that is most helpful for the next venue of care is included in our daily notes, and it forces us to always make sure that the patient's discharge plan is accurate and appropriate (especially since the d/c plan changes from day-to-day in the acute setting). And again, we complete a discharge summary for patients that are discharged from therapy before they leave the hospital. In all other cases, we feel that the physician's discharge summary is more appropriate, since they are the caregivers that are actually ordering the discharge. We are still in the early phases of this process (only 2 weeks in), and we have a JCAHO visit coming up at the end of the year. So, I would appreciate any more feedback, and I will do the same after our accreditation. Have a great day, :-) Martha Supervision issue According to the PT Guide to Practice, all d/c summaries written by the PTA should be approved and authorized by the evaluating PT. However, it doesn't spell out specifically how this can be done (verbal authorization that is documented, co-signature on the d/c, etc). Because we would rather err on the side of caution, our acute care therapy area has implemented the following: 1) If an infrequent PRN PT performs the evaluation, it is handed off to a PT that is part of the core staff for the first treatment prior to be turned over to the PTA. This enables " face time " with the patient so that the core staff PT feels comfortable with the plan of care, providing the necessary supervision, and eventually co-signing the d/c summary. 2) If an infrequent PRN PT performs the evaluation and the patient is discharged before any follow-up treatment takes place, it is the duty of the PRN PT that did the evaluation to " close out " the plan of care with a brief d/c summary. Here are the problems with the above: Our acute care PTs sometimes receive 25 referrals in one day. We are already having difficulty getting our patients seen as often as needed, in part, due to the PT positions that we currently have open. According to our guideline, it means that the core PT staff not only have to address new evaluations, but also the first treatment as well. This has created a situation where additional patient treatments are missed, physicians and case management are upset, and it has also had a negative impact on our acute care productivity. I'm interested in how other hospitals have dealt with this issue. Any feedback would be much appreciated. Thank you, Curtis Looking to start your own Practice? Visit www.InHomeRehab.com. Bring PTManager to your organization or State Association with a professional workshop or course - call us at 313 884-8920 to arrange PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
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