Guest guest Posted September 7, 2004 Report Share Posted September 7, 2004 > Hi Everyone, > > I recently inquired with TCBY about their ambiguous statement regarding the > " natural flavors that may be derived from a grain source, and others contain alcohol extracts. " I > pressed them for an explanation as to whether they contain gluten or not. > > Following is the reply that I received today. > > HOORAY!!! The only yogurts that are an issue are those containing cookie > bits, etc. > > Happy TCBY Eating!!!! > > Barbara in Missouri > > Disclaimer --- I am a volunteer and not a medical expert, but I can share > with you information that I have found helpful. Please contact your medical > professional for medical advice regarding your situation. Please verify the > gluten free status of products often for your own protection. > > > TCBY Response > > > > > > > Dear Mrs. Hicks, > > > > > > Thank you for your E-mail message regarding the gluten information > > > provided by TCBY. > > > > > > As far as I understand it, it is possible that the natural flavors > > > contain wheat, oats, barley, or rye since they may be derived from a > > > grain source, but we do not know for certain. > > > > > > However, I have a call in to our Research and Development Department > > to > > > see if I can get some more clarification on this matter. As soon as > > I > > > receive their response, I will follow up with you further. > > > > > > In the meantime, if I can be of any further assistance to you, > > please > > > let me know. > > > > > > Thank you for contacting Mrs. Fields Famous Brands on-line. > > > > > > Schicker > > > Customer Service > > > > > > > > > >>> " TCBY Contact " 06/29/04 04:21PM >>> > > > Contact for Store No. 9109306 : Branson > > > > > > Product purchased: TCBY Frozen Yogurt > > > Time Of Visit: > > > Name: Barbara Hicks > > > Address: 9 Arrowhead Road > > > Kimberling City, MO 65686 > > > Age: 41 - 60 > > > Phone: > > > Email: honedu@... > > > > > > Comments: > > > We visit your Branson store often. Since my husband has celiac > > disease > > > and must avoid gluten from wheat, rye, barley and oats, we need to > > > verify every few months which of your flavors are free of gluten and > > > safe for him to eat. > > > I recentlly saw a list that was sent to another celiac by you and > > one > > > statement is rather confusing. It states that none of the flavors > > > listed " specifically cotain wheat, oats, barley or rye. However, > > all > > > frozen yogurt and sorbet items contain natural flavors that may be > > > derived from a grain source, and others contain alcohol extracts > > that > > > are derived from a grain source. Therefore, TCBY is not able to > > > guarantee that all the flavors listed below are completely gluten > > free. " > > > > > > That is a rather confusing statement. Alcohol is a non-issue > > whether > > > it comes from grain or not so I am not concerned about that. So, > > what > > > about the natural flavors? Is it possible that they come from > > wheat, > > > rye, barley or oats or do you not know???? Please explain. Thank > > you. > > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.