Re: 911:: Checking pending calls

[Guest guest]

In a message dated 1/17/2003 2:50:10 PM Mountain Standard Time,

E911gal136@... writes:

> Did/does anyone else have this problem of officers

> dispatching themselves to calls from their cars? What did you do?

only with a few officers do we have this problem. My officers usually say

" do you want me to handle the noise complaint? " if I do, I'll send them the

call. If I don't, I tell them " Negative " . I don't even explain why.

Overall it's not a major problem with us so far (3 years with the mdc's.)

Kathy

[Guest guest]

Toni,

We used to have a system that would allow that. We now have a system that

does not allow that and the officers miss the ability to see what calls are

pending and who is busy and what they are busy on. With the old system

though, it never posed that kind of problem although some officers would see

the pending child abuse call or some other B.O.S. when they cleared their

call and would instantly find a traffic stop that would ALWAYS turn into an

arrest or something. Our officers were told clearly that WE are the

dispatchers and they are officers. WE DISPATCH and they respond. It just

comes down to a supervisory issue that should be addressed by the powers to

be and ENFORCE the policy.

Just my opinion.

Clyde Walters

Communications Supervisor

Pinellas Park Police

[Guest guest]

Thank you everyone for your responses. Alot of the things brought up were my

concerns also. Especially the part about avoiding calls and picking the ones

they want.

I am definately going to mention this little unofficial survey.

Toni Wyman, ((temporarily not a CTO) and Tactical Dispatcher)

Gwinnett County Police, GA (just N of HotLanta)

Lawrenceville, GA

(These are only my opinions, not my agency's, after all they are the

government and they have opinions of their own)

For liability reasons my posts and opinions are to be reprinted with my

permission only.

Email to: E911GAL136@...

[Guest guest]

> My question is this: Did/does anyone else have this problem of officers

> dispatching themselves to calls from their cars? What did you do? I

told

> my friend that he doesnt know what we are doing for other officers when he

is

> saying radio send me a call.. That if we werent busy, we would surely

> dispatch it..

> So any answers would be appreciated..

>

> Toni Wyman, ((temporarily not a CTO) and Tactical Dispatcher)

> Gwinnett County Police, GA (just N of HotLanta)

> Lawrenceville, GA

> (These are only my opinions, not my agency's, after all they are the

> government and they have opinions of their own)

> For liability reasons my posts and opinions are to be reprinted with my

> permission only.

> Email to: E911GAL136@...

********************************************************************

We don't have MDT MDC or even a CAD. But we do have every car with a

scanner. And someone has told some of the local agencies to put all of

their calls regardless what it is on a shared repeater frequency. Of course

no one consulted us.

They routinely will go to calls we have not given them, but heard on the

scanner. Some tell us some don't.

I told one, if you go on something I have no knowledge of, don't expect me

to send a car 10-33 (emergency) to you when you call for help, cause I have

no idea where you are or what you got yourself into.

Most of them didn't care, it will still be, " What operator was working? "

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My Family Genealogy at http://www.n-connect.net/scott/index.htm

[Guest guest]

> Fortunately MY watch commander took his call and read him the riot act. I

don't

> think I heard from that guy on the radio for a month. Broke my heart.

>

> Harry

********************************************************************

Harry, you scamp.

Love it.

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My Family Genealogy at http://www.n-connect.net/scott/index.htm

[Guest guest]

> Our officers were told clearly that WE are the

> dispatchers and they are officers. WE DISPATCH and they respond. It just

> comes down to a supervisory issue that should be addressed by the powers

to

> be and ENFORCE the policy.

> Just my opinion.

> Clyde Walters

> Communications Supervisor

> Pinellas Park Police

********************************************************************

What a novel idea. I wonder if all supervisors (outside your department)

have this in mind when dealing with radio.

Are you a civilian radio group?

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My Family Genealogy at http://www.n-connect.net/scott/index.htm

[Guest guest]

> My question is this: Did/does anyone else have this problem of officers

> dispatching themselves to calls from their cars? What did you do? I

told

> my friend that he doesnt know what we are doing for other officers when he

is

> saying radio send me a call.. That if we werent busy, we would surely

> dispatch it..

> So any answers would be appreciated..

Our deputies have MDTs, so they can see the calls. A few self-dispatch,

some wait for the initial call and they just say " I'm enroute " and some

still wait for us. If they say they are enroute, I just say " copy, show you

enroute to xxxxxxxxxxxxx and give any other pertinent info that they might

not have seen in the notes and then clear the air. " That takes care of

others not knowing what's going on. Some of the dispatchers hate it;

personally, I find it helpful at times. Like anything else, it can be

abused, but now that we're all getting used to it, I don't think it's a

particularly big problem.

Walt

[Guest guest]

On the MDBs... is there a way for officers to change status (buttons for

enroute, onscene, available)?

On our MDBs at EMS, unit status changes are done from the MDBs in the

units. If a units MDB isn't working dispatch will change their status

for them.

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[Guest guest]

And all of our officers on their mdcs can do everything that dispatch can do

except the initial dispatch of the call.......everything.

Bob

[Guest guest]

Our officers can't check pending calls in Q. Only the Road SGT's can.

However the officers can look at what all the other cars are doing, and what

calls they are on. They can check past runs to address, They can put

themselves on runs, can clear themselves off of calls.

Jim

Columbus Police

Columbus Ohio

[Guest guest]

In a message dated 1/21/2003 2:53:28 AM Eastern Standard Time, jtkjones@...

writes:

> Our MDC's have that option, but the officers are not

> allowed to do that.

Our MDT's are locked out of the " viewing " function because of all of those same

reasons. Either dispatching themselves to jobs or hiding from others.

They also have " buttons " that they can (and are required to) push to acknowledge

their assignment and also to put themselves enroute and onscene. 90 out of 100

times they don't for one reason or another.

Chicago 9-1-1