Outpatient Peds Program Missed Treatment Rates

[Guest guest]

Carol,

Are you defining missed as no-show? If so, we run at about 6%. If

we include cancellations, it is much higher.

Mickey Bonk, PT, MBA

Director, Rehab Services

Children's Memorial Hospital

Fax:

email: embonk@...

Outpatient Peds Program Missed Treatment Rates

Just curious as to any benchmark information regarding average % rates

for missed treatments for Outpatient Peds programs. Rumor has it that

the National Average is around 5%. Anyone feel this is not an accurate

statement? We are looking for some comparative data from other

facilities.

Thanks,

Carol Rehder, PT Mgr

Genesis Med Ctr

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[Guest guest]

We have around a 5% no show rate but our missed treatment rate is closer

to 20% for pediatrics. I would be highly skeptical of a report saying

the overall missed treatment rate for pediatrics nationwide is only 5%.

Redge L MS OTR/L

Director of Rehabilitation Services

on Hospital

Bremerton, WA 98310

Administrative Assistant:

Wanda Kotte: wandakotte@...

>>> rehder@... 5/21/2004 10:38:58 AM >>>

Just curious as to any benchmark information regarding average % rates

for missed treatments for Outpatient Peds programs. Rumor has it that

the National Average is around 5%. Anyone feel this is not an

accurate

statement? We are looking for some comparative data from other

facilities.

Thanks,

Carol Rehder, PT Mgr

Genesis Med Ctr

[Guest guest]

Carol:

I would find a 5% rate exceptional. We work with many pediatric

practices in our consulting services and find that the range is from 15%

to about 35% with the average closer to 20%. We, too, have attempted

to find industry benchmarks specific to pediatrics without success.

Due to the nature of pediatric practice, I think a range in the 20's is

likely to be more real.

Angie

Angie , PT

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Outpatient Peds Program Missed Treatment Rates

Just curious as to any benchmark information regarding average % rates

for missed treatments for Outpatient Peds programs. Rumor has it that

the National Average is around 5%. Anyone feel this is not an accurate

statement? We are looking for some comparative data from other

facilities.

Thanks,

Carol Rehder, PT Mgr

Genesis Med Ctr

>>> redgecampbell@... 5/20/2004 11:58:26 AM >>>

Good Morning all you great resources,

Our chief cardiac surgeon is recovering from a severe ankle fracture and

we are looking for a rolling stool that will support his femur and/or

proximal tib. Years ago we had a surgeon with the same diagnosis and by

using this stool with a long saddle, he was able to return to work

before he was able to fully WB through his ankle. Unfortunately I

haven't been able to locate one. Any ideas? Weblinks?

Redge L MS OTR/L

Director of Rehabilitation Services

on Hospital

Bremerton, WA 98310

Administrative Assistant:

Wanda Kotte: wandakotte@...

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[Guest guest]

Thanks everyone for your responses to this question.

Carol Rehder, PT Mgr

Genesis Med Ctr