Guest guest Posted January 10, 2011 Report Share Posted January 10, 2011 BTW folks, AC is now including "E-Rx's" as part of the normal cost of their annual support and updates instead of running the Taxi Meter on folks like most other options do... We are probably going to finally take the plunge in the next few weeks to a month or so... Just a quick FYI for ya... To: Sent: Mon, January 10, 2011 4:50:50 PMSubject: Quest EMR Hello fellow IMPers!I'm one of those lurkers who is planning to take the jump into my own IMP later this year!I know we've almost beat the EMR topic to death, but was curious if anyone had experience using Quest lab's EMR product, Care360EHR?http://www.questdiagnostics.com/hcp/connect/key_product_features.htmlThe price is tough to beat ($100/month per provider, plus $60/month if you add ePrescribing, last I checked). Plus, it appears to be certified for meaningful use.Also, being one of the major laboratory companies in the nation, I doubt Quest is going out of business anytime soon.Would like to hear if anyone else has feedback/experience with this product.Rahul Patel , Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 10, 2011 Report Share Posted January 10, 2011 I have no experience with the Care360EHR, but we have had trouble with Quest delivering on promises. For example, we are supposed to be able to place lab orders online. Every time we have done so, the patient has gotten to the lab to have their labs drawn and the lab “can’t find” the order. After multiple phone calls with our Quest rep and calls back and forth from her to the draw station, we finally gave up. It wasn’t that the orders weren’t there, but that the staff was unknowledgeable in how to retrieve them. Of course, that’s a totally separate issue from the EMR, but I don’t have 100% confidence in Quest’s technology at this point. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of radiorahul1 Sent: Monday, January 10, 2011 1:51 PM To: Subject: Quest EMR Hello fellow IMPers! I'm one of those lurkers who is planning to take the jump into my own IMP later this year! I know we've almost beat the EMR topic to death, but was curious if anyone had experience using Quest lab's EMR product, Care360EHR? http://www.questdiagnostics.com/hcp/connect/key_product_features.html The price is tough to beat ($100/month per provider, plus $60/month if you add ePrescribing, last I checked). Plus, it appears to be certified for meaningful use. Also, being one of the major laboratory companies in the nation, I doubt Quest is going out of business anytime soon. Would like to hear if anyone else has feedback/experience with this product. Rahul Patel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 10, 2011 Report Share Posted January 10, 2011 I have no experience with the Care360EHR, but we have had trouble with Quest delivering on promises. For example, we are supposed to be able to place lab orders online. Every time we have done so, the patient has gotten to the lab to have their labs drawn and the lab “can’t find” the order. After multiple phone calls with our Quest rep and calls back and forth from her to the draw station, we finally gave up. It wasn’t that the orders weren’t there, but that the staff was unknowledgeable in how to retrieve them. Of course, that’s a totally separate issue from the EMR, but I don’t have 100% confidence in Quest’s technology at this point. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of radiorahul1 Sent: Monday, January 10, 2011 1:51 PM To: Subject: Quest EMR Hello fellow IMPers! I'm one of those lurkers who is planning to take the jump into my own IMP later this year! I know we've almost beat the EMR topic to death, but was curious if anyone had experience using Quest lab's EMR product, Care360EHR? http://www.questdiagnostics.com/hcp/connect/key_product_features.html The price is tough to beat ($100/month per provider, plus $60/month if you add ePrescribing, last I checked). Plus, it appears to be certified for meaningful use. Also, being one of the major laboratory companies in the nation, I doubt Quest is going out of business anytime soon. Would like to hear if anyone else has feedback/experience with this product. Rahul Patel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 10, 2011 Report Share Posted January 10, 2011 Quest put in their lab ordering software in my computer and can retrieve labs as well. I never used it. It kept my regular fax from connecting with my Brother All in One Fax/Copier/printer and that was more important to me.So this is a little different than Care 360 EMR but still would give me pause. I use Amazing Charts and the e-scribing is included with the yearly support charge that is 500/year for me. (it may have gone up still I get both for one price) To: Sent: Mon, January 10, 2011 5:21:50 PMSubject: RE: Quest EMR I have no experience with the Care360EHR, but we have had trouble with Quest delivering on promises. For example, we are supposed to be able to place lab orders online. Every time we have done so, the patient has gotten to the lab to have their labs drawn and the lab “can’t find†the order. After multiple phone calls with our Quest rep and calls back and forth from her to the draw station, we finally gave up. It wasn’t that the orders weren’t there, but that the staff was unknowledgeable in how to retrieve them. Of course, that’s a totally separate issue from the EMR, but I don’t have 100% confidence in Quest’s technology at this point. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of radiorahul1Sent: Monday, January 10, 2011 1:51 PMTo: Subject: Quest EMR Hello fellow IMPers!I'm one of those lurkers who is planning to take the jump into my own IMP later this year!I know we've almost beat the EMR topic to death, but was curious if anyone had experience using Quest lab's EMR product, Care360EHR?http://www.questdiagnostics.com/hcp/connect/key_product_features.htmlThe price is tough to beat ($100/month per provider, plus $60/month if you add ePrescribing, last I checked). Plus, it appears to be certified for meaningful use.Also, being one of the major laboratory companies in the nation, I doubt Quest is going out of business anytime soon.Would like to hear if anyone else has feedback/experience with this product.Rahul Patel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Myria,Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... ,I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Myria,Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... ,I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Welcome to pursuing IMPdom, Rahul! Good luck, and follow your dreams. Eads, MD Pinnacle Family Medicine Colorado Springs, CO www.PinnacleFamilyMedicine.com From: [mailto: ] On Behalf Of radiorahul1 Sent: Monday, January 10, 2011 2:51 PM To: Subject: Quest EMR Hello fellow IMPers! I'm one of those lurkers who is planning to take the jump into my own IMP later this year! I know we've almost beat the EMR topic to death, but was curious if anyone had experience using Quest lab's EMR product, Care360EHR? http://www.questdiagnostics.com/hcp/connect/key_product_features.html The price is tough to beat ($100/month per provider, plus $60/month if you add ePrescribing, last I checked). Plus, it appears to be certified for meaningful use. Also, being one of the major laboratory companies in the nation, I doubt Quest is going out of business anytime soon. Would like to hear if anyone else has feedback/experience with this product. Rahul Patel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Welcome to pursuing IMPdom, Rahul! Good luck, and follow your dreams. Eads, MD Pinnacle Family Medicine Colorado Springs, CO www.PinnacleFamilyMedicine.com From: [mailto: ] On Behalf Of radiorahul1 Sent: Monday, January 10, 2011 2:51 PM To: Subject: Quest EMR Hello fellow IMPers! I'm one of those lurkers who is planning to take the jump into my own IMP later this year! I know we've almost beat the EMR topic to death, but was curious if anyone had experience using Quest lab's EMR product, Care360EHR? http://www.questdiagnostics.com/hcp/connect/key_product_features.html The price is tough to beat ($100/month per provider, plus $60/month if you add ePrescribing, last I checked). Plus, it appears to be certified for meaningful use. Also, being one of the major laboratory companies in the nation, I doubt Quest is going out of business anytime soon. Would like to hear if anyone else has feedback/experience with this product. Rahul Patel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 No, it was just direct to my computer but I've not done direct interface with AC. I don't want a million check off boxes for reviewing a page of labs as it believe it comes across as panels and you have to confirm review for cbd, cmp, lft's, lipids, etc. etc. and visually I find the print out easier to deal with. Neither Lab Corp or Quest has been willing to pay for the interface as I'm too small. Myria To: Sent: Mon, January 10, 2011 8:17:43 PMSubject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 No, it was just direct to my computer but I've not done direct interface with AC. I don't want a million check off boxes for reviewing a page of labs as it believe it comes across as panels and you have to confirm review for cbd, cmp, lft's, lipids, etc. etc. and visually I find the print out easier to deal with. Neither Lab Corp or Quest has been willing to pay for the interface as I'm too small. Myria To: Sent: Mon, January 10, 2011 8:17:43 PMSubject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 I have Quest downloaded to OA. I get to order labs from chart and it goes into chart and Quest hold list. Then labs all come back into pts chart, now in color too. I like care360 though, it gives me flow charts. No, it was just direct to my computer but I've not done direct interface with AC. I don't want a million check off boxes for reviewing a page of labs as it believe it comes across as panels and you have to confirm review for cbd, cmp, lft's, lipids, etc. etc. and visually I find the print out easier to deal with. Neither Lab Corp or Quest has been willing to pay for the interface as I'm too small. Myria To: Sent: Mon, January 10, 2011 8:17:43 PMSubject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- M.D.www.elainemd.comOffice: Go in the directions of your dreams and live the life you've imagined. This email transmission may contain protected and privileged, highly confidential medical, Personal and Health Information (PHI) and/or legal information. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient of this material, you may not use, publish, discuss, disseminate or otherwise distribute it. If you are not the intended recipient, or if you have received this transmission in error, please notify the sender immediately and confidentially destroy the information that email in error. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 I have Quest downloaded to OA. I get to order labs from chart and it goes into chart and Quest hold list. Then labs all come back into pts chart, now in color too. I like care360 though, it gives me flow charts. No, it was just direct to my computer but I've not done direct interface with AC. I don't want a million check off boxes for reviewing a page of labs as it believe it comes across as panels and you have to confirm review for cbd, cmp, lft's, lipids, etc. etc. and visually I find the print out easier to deal with. Neither Lab Corp or Quest has been willing to pay for the interface as I'm too small. Myria To: Sent: Mon, January 10, 2011 8:17:43 PMSubject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- M.D.www.elainemd.comOffice: Go in the directions of your dreams and live the life you've imagined. This email transmission may contain protected and privileged, highly confidential medical, Personal and Health Information (PHI) and/or legal information. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient of this material, you may not use, publish, discuss, disseminate or otherwise distribute it. If you are not the intended recipient, or if you have received this transmission in error, please notify the sender immediately and confidentially destroy the information that email in error. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 We have intentionally chosen for personal data protection reasons to only have a ONE WAY interface where we get to down load our patients results but not to send the orders electronically. Instead either the Quest Pick-Up folks get our labs from us once a day at the end of the day with AC Generated Demo page and Orders in the plastic pick-up sample bags that Quest supplies or we send the patient out the door to hit the draw station on their own at their convenience with an AC generated set of Orders, Rx... Works like a charm and I can't tell you how nice it is to have those results just show up BING!!!! in your AC in box for both us staff and the Doc... It's one of those small wonderful improvements we will always use as long as it works well and our charts are not at risk to be riffled thru without our say so... & To: Sent: Tue, January 11, 2011 10:16:47 AMSubject: RE: Quest EMR Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PMTo: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 We have intentionally chosen for personal data protection reasons to only have a ONE WAY interface where we get to down load our patients results but not to send the orders electronically. Instead either the Quest Pick-Up folks get our labs from us once a day at the end of the day with AC Generated Demo page and Orders in the plastic pick-up sample bags that Quest supplies or we send the patient out the door to hit the draw station on their own at their convenience with an AC generated set of Orders, Rx... Works like a charm and I can't tell you how nice it is to have those results just show up BING!!!! in your AC in box for both us staff and the Doc... It's one of those small wonderful improvements we will always use as long as it works well and our charts are not at risk to be riffled thru without our say so... & To: Sent: Tue, January 11, 2011 10:16:47 AMSubject: RE: Quest EMR Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PMTo: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 , so you have cpoe with quest within your emr?I use lab ordering only when patient is not in office, otherwiseI give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests systemThe second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr,1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself2.care360 works only on internet explorer Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 , so you have cpoe with quest within your emr?I use lab ordering only when patient is not in office, otherwiseI give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests systemThe second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr,1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself2.care360 works only on internet explorer Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 So is that acceptable as CPOE.? We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 So is that acceptable as CPOE.? We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Definitely, according to my sources. My understanding it that the point of CPOE is to have computerized order tracking so that we (physician offices) can keep track of whether or not our patients are being compliant with necessary labs and also so that we can make sure that the lab results are received and patients don’t fall through the cracks. We are considering the Quest interface with our EMR, which sends results electronically into our EMR and tracks it automatically. But for now, we are going to track them semi-automatically (our nurse will attach labs as they are faxed in to the outstanding orders in Order Tracking). Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 11:50 AM To: Subject: Re: Quest EMR So is that acceptable as CPOE.? On Tue, Jan 11, 2011 at 10:35 AM, Pratt wrote: We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 Definitely, according to my sources. My understanding it that the point of CPOE is to have computerized order tracking so that we (physician offices) can keep track of whether or not our patients are being compliant with necessary labs and also so that we can make sure that the lab results are received and patients don’t fall through the cracks. We are considering the Quest interface with our EMR, which sends results electronically into our EMR and tracks it automatically. But for now, we are going to track them semi-automatically (our nurse will attach labs as they are faxed in to the outstanding orders in Order Tracking). Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 11:50 AM To: Subject: Re: Quest EMR So is that acceptable as CPOE.? On Tue, Jan 11, 2011 at 10:35 AM, Pratt wrote: We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 11, 2011 Report Share Posted January 11, 2011 PS – don’t forget that e-rx also counts towards CPOE. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 11:50 AM To: Subject: Re: Quest EMR So is that acceptable as CPOE.? On Tue, Jan 11, 2011 at 10:35 AM, Pratt wrote: We print out our own lab slip. It has our information and the patient demographics on it (automatically dropped in from our EMR). Steve selects the tests he wants run, specifies that in the “order” section of the chart note, and then it gives him the option to print the lab slip at the end of the visit. I’m pretty certain that he has a way to set up shortcuts based on dx code so that he doesn’t have to sort through lists of labs. Lab facilities cannot require you to use their own lab slips. We have multiple labs in the area (Quest, LabCorp, Muir, plus all of the local hospitals), so the patient can take this to their preferred lab. When the lab results come in, they are tied to the patient, and we can track if the patient is being compliant. We were using lab ordering when the patient wasn’t in the office and that is when the lab wasn’t finding it. I concur with you on Quest’s technical abilities. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sangeetha Murthy Sent: Tuesday, January 11, 2011 8:53 AM To: Subject: Re: Quest EMR , so you have cpoe with quest within your emr? I use lab ordering only when patient is not in office, otherwise I give the patient the order sheet, ( I fill in only patient's name, icd 9 and tests , as well as cc to patient , and check the insurance box- patient fills in the rest) As quest ordering is not integrated into the emr, I refuse to do the demographic entry into quests system The second time around their name is in the system, but it is far easier for me to put name and check test on lab order sheet than, search patient's name, search icd and search test from a drop down box) My take on quest I know nothing of the emr, 1.but I suspect they are not very nimble and accomodative of small practices, a simple interface for pdfs took a long time, it may be a question of their liasions being overworked rather than the IT dept itself 2.care360 works only on internet explorer On Tue, Jan 11, 2011 at 7:16 AM, Pratt wrote: Sharon, I’m certain that it is a training issue with the draw station employees. It made US look bad, so we stopped. There are no other docs in the area doing it. What we have started doing instead is Steve puts the orders in the chart note and can print a lab slip straight out of our system. This accomplishes 2 things. First, if the patient calls because they have lost their lab slip, it’s easy for us to either re-print it for the patient or fax it straight out of our system to the lab. Second, it will be helping us to achieve the CPOE (Computer Processed Order Entry, I believe is what it stands for) requirement for Meaningful Use. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of Sharon McCoy Sent: Monday, January 10, 2011 5:18 PM To: Subject: Re: Quest EMR Myria, Is this the Quest interface for Amazing Charts that let's you download labs into the chart? If so, I was just about ready to ask Quest for it again (I have been on a waiting list supposedly) because I am tired of typing the labs into the summary page. But I don't want it if it will mess up my Brother fax connection..... , I use Quest360 for orders pretty consistently now. At first the draw centers said they couldn't find them, but once I sent a few with the patient copy they have figured it out. Sharon -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com -- Sangeetha Murthy M.D 7830 mont Mesa Blvd #287 San Diego, CA 92111 www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
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