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When you are on the cutting edge w paperless office and electronic

communications you will bang into many out there that are not used to

is being done that way. You will bang into people wanting you to call

them to give them info that you can easily send in a complete form they

use. Hold your ground when it comes to electronic forms etc. You

have to use automation as much as possible to keep the costs down and

eliminate the repetition.

We have had to play passive aggressive numerous times in a 2 year

process of start up in dealing w others and how they play or do

business. Our local hospital would not fax us results and quit killing

trees. Now two years later they want to fax everything. They want to

because they are now moving in this direction. Some offices turn their

fax machine off after 5.

Brent

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