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You are obligated to provide and pay for

an interpreter. In our area it means that you lose about $5 to see a Medicare

patient with an interpreter. You cannot discriminate based on their need for

an interpreter.

From:

[mailto: ]

On Behalf Of mandanamd@...

Sent: Tuesday, March 21, 2006 8:00

PM

To:

Subject:

medical interpreter and non compliant pt.

Hi group

I would like to know if as physician we are obligated to provide and

pay fro interpreter or patient has to do it? and the second question is what is

the best way to document or track or get the pt. to follow up and what is the

best way to protect the practice from the legal consequences? Thanks

Mandana

-------------- Original message --------------

> Health care is a basic human need, depends on how you define it.

> Certain christian sects would say wrong. It is not food and water.

> It is not shelter from the elements. How far do you take it?

>

> We are all in this to help people be the best they can be. You have

> to be careful of how you define the patient relationship nowadays

> also. Much is being done in chiropractor offices, mall clinics ,

> and in the Emergency Room.

>

> Just stirring the pot a little to see what floats to the top.

> Brent

>

> >

> > i've been reading about the social burden of being a doctor and

> how it relates to low overhead practice with great interest.

> >

> > there are some underlying fundamental precepts i like to keep in

> mind when discussing these things.

> >

> > they are:

> >

> > health care is not a right or privilege; it is a basic human

> need, just like food, clothing and shelter. everybody needs it.

> >

> > good health care arises from a healthy doctor-patient

> relationship. the relationship facilitates healthy choices

> resulting in good outcomes.

> >

> > any framework surrounding the doctor-patient relationship must

> be defined by the needs of the doctor-patient relationship. form

> follows function.

> >

> > just my thoughts.

> >

> > LL

> >

> >

> > ---------------------------------

> > Yahoo! Travel

> > Find great deals to the top 10 hottest destinations!

> >

>

>

>

>

>

>

>

>

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Share on other sites

Guest guest

You are obligated to provide and pay for

an interpreter. In our area it means that you lose about $5 to see a Medicare

patient with an interpreter. You cannot discriminate based on their need for

an interpreter.

From:

[mailto: ]

On Behalf Of mandanamd@...

Sent: Tuesday, March 21, 2006 8:00

PM

To:

Subject:

medical interpreter and non compliant pt.

Hi group

I would like to know if as physician we are obligated to provide and

pay fro interpreter or patient has to do it? and the second question is what is

the best way to document or track or get the pt. to follow up and what is the

best way to protect the practice from the legal consequences? Thanks

Mandana

-------------- Original message --------------

> Health care is a basic human need, depends on how you define it.

> Certain christian sects would say wrong. It is not food and water.

> It is not shelter from the elements. How far do you take it?

>

> We are all in this to help people be the best they can be. You have

> to be careful of how you define the patient relationship nowadays

> also. Much is being done in chiropractor offices, mall clinics ,

> and in the Emergency Room.

>

> Just stirring the pot a little to see what floats to the top.

> Brent

>

> >

> > i've been reading about the social burden of being a doctor and

> how it relates to low overhead practice with great interest.

> >

> > there are some underlying fundamental precepts i like to keep in

> mind when discussing these things.

> >

> > they are:

> >

> > health care is not a right or privilege; it is a basic human

> need, just like food, clothing and shelter. everybody needs it.

> >

> > good health care arises from a healthy doctor-patient

> relationship. the relationship facilitates healthy choices

> resulting in good outcomes.

> >

> > any framework surrounding the doctor-patient relationship must

> be defined by the needs of the doctor-patient relationship. form

> follows function.

> >

> > just my thoughts.

> >

> > LL

> >

> >

> > ---------------------------------

> > Yahoo! Travel

> > Find great deals to the top 10 hottest destinations!

> >

>

>

>

>

>

>

>

>

Link to comment
Share on other sites

Guest guest

Do you have anything in writing regarding this rule ? I do not think it

applies to small offices. After all, where are you going to find an

interpreter ?

>

> You are obligated to provide and pay for an interpreter.  In our area

> it means that you lose about $5 to see a Medicare patient with an

> interpreter.  You cannot discriminate based on their need for an

> interpreter.

>

>  

>

>

> From:

> [mailto: ] On Behalf Of

> mandanamd@...

> Sent: Tuesday, March 21, 2006 8:00 PM

> To:

> Subject: medical interpreter and non compliant

> pt.

>

>  

>

> Hi group

>

> I would like to know if as physician we are obligated to provide and

> pay fro interpreter or patient has to do it? and the second question

> is what is the best way to document or track or get the pt. to follow

> up and what is the best way to protect the practice from the legal

> consequences? Thanks

>

> Mandana

>

>  

>> -------------- Original message --------------

>>

>>

>> > Health care is a basic human need, depends on how you define it.

>> > Certain christian sects would say wrong. It is not food and water.

>> > It is not shelter from the elements. How far do you take it?

>> >

>> > We are all in this to help people be the best they can be. You have

>> > to be careful of how you define the patient relationship nowadays

>> > also. Much is being done in chiropractor offices, mall clinics ,

>> > and in the Emergency Room.

>> >

>> > Just stirring the pot a little to see what floats to the top.

>> > Brent

>> >

>> > >

>> > > i've been reading about the social burden of being a doctor and

>> > how it relates to low overhead practice with great interest.

>> > >

>> > > there are some underlying fundamental precepts i like to keep in

>> > mind when discussing these things.

>> > >

>> > > they are:

>> > >

>> > > health care is not a right or privilege; it is a basic human

>> > need, just like food, clothing and shelter. everybody needs it.

>> > >

>> > > good health care arises from a healthy doctor-patient

>> > relationship. the relationship facilitates healthy choices

>> > resulting in good outcomes.

>> > >

>> > > any framework surrounding the doctor-patient relationship must

>> > be defined by the needs of the doctor-patient relationship. form

>> > follows function.

>> > >

>> > > just my thoughts.

>> > >

>> > > LL

>> > >

>> > >

>> > > ---------------------------------

>> > > Yahoo! Travel

>> > > Find great deals to the top 10 hottest destinations!

>> > >

>> >

>> >

>> >

>> >

>> >

>> >

>> >

>> >

Link to comment
Share on other sites

Guest guest

Do you have anything in writing regarding this rule ? I do not think it

applies to small offices. After all, where are you going to find an

interpreter ?

>

> You are obligated to provide and pay for an interpreter.  In our area

> it means that you lose about $5 to see a Medicare patient with an

> interpreter.  You cannot discriminate based on their need for an

> interpreter.

>

>  

>

>

> From:

> [mailto: ] On Behalf Of

> mandanamd@...

> Sent: Tuesday, March 21, 2006 8:00 PM

> To:

> Subject: medical interpreter and non compliant

> pt.

>

>  

>

> Hi group

>

> I would like to know if as physician we are obligated to provide and

> pay fro interpreter or patient has to do it? and the second question

> is what is the best way to document or track or get the pt. to follow

> up and what is the best way to protect the practice from the legal

> consequences? Thanks

>

> Mandana

>

>  

>> -------------- Original message --------------

>>

>>

>> > Health care is a basic human need, depends on how you define it.

>> > Certain christian sects would say wrong. It is not food and water.

>> > It is not shelter from the elements. How far do you take it?

>> >

>> > We are all in this to help people be the best they can be. You have

>> > to be careful of how you define the patient relationship nowadays

>> > also. Much is being done in chiropractor offices, mall clinics ,

>> > and in the Emergency Room.

>> >

>> > Just stirring the pot a little to see what floats to the top.

>> > Brent

>> >

>> > >

>> > > i've been reading about the social burden of being a doctor and

>> > how it relates to low overhead practice with great interest.

>> > >

>> > > there are some underlying fundamental precepts i like to keep in

>> > mind when discussing these things.

>> > >

>> > > they are:

>> > >

>> > > health care is not a right or privilege; it is a basic human

>> > need, just like food, clothing and shelter. everybody needs it.

>> > >

>> > > good health care arises from a healthy doctor-patient

>> > relationship. the relationship facilitates healthy choices

>> > resulting in good outcomes.

>> > >

>> > > any framework surrounding the doctor-patient relationship must

>> > be defined by the needs of the doctor-patient relationship. form

>> > follows function.

>> > >

>> > > just my thoughts.

>> > >

>> > > LL

>> > >

>> > >

>> > > ---------------------------------

>> > > Yahoo! Travel

>> > > Find great deals to the top 10 hottest destinations!

>> > >

>> >

>> >

>> >

>> >

>> >

>> >

>> >

>> >

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Guest guest

Not true, at least not totally true.

You are obligated to make REASONABLE ACCOMODATIONS for them IF INDICATED.

To me this means that if you can get the same info etc by writing, gesturing,

etc then that is all you are required to do. I’m sorry, but I am

just not going to see a patient at a loss. If a deaf/nonspeaking person

is trying to come in I will just insist that they bring an interpretor with

them or I can not see them. I am running a business & will not be

forced to see anyone that I do not wish to see (at least not as a new

patient). That is very rude in my opinion for a deaf patient to come in

with no interpretor or other plan & just expect you to take care of it,

regardless of what any law says. In the end though, it has been a moot

issue for me because the situation has not came up so far in 2 years.

medical interpreter and non compliant pt.

Hi group

I would like to know if

as physician we are obligated to provide and pay fro interpreter or patient has

to do it? and the second question is what is the best way to document or track

or get the pt. to follow up and what is the best way to protect the practice

from the legal consequences? Thanks

Mandana

--------------

Original message --------------

From:

" brenthrabik "

> Health care is a

basic human need, depends on how you define it.

>

Certain christian sects would say wrong. It is not food and water.

>

It is not shelter from the elements. How far do you take it?

>

>

We are all in this to help people be the best they can be. You have

>

to be careful of how you define the patient relationship nowadays

>

also. Much is being done in chiropractor offices, mall clinics ,

>

and in the Emergency Room.

>

>

Just stirring the pot a little to see what floats to the top.

>

Brent

>

>

>

>

> i've been reading about the social burden of being a doctor and

>

how it relates to low overhead practice with great interest.

>

>

>

> there are some underlying fundamental precepts i like to keep in

>

mind when discussing these things.

>

>

>

> they are:

>

>

>

> health care is not a right or privilege; it is a basic human

>

need, just like food, clothing and shelter. everybody needs it.

>

>

>

> good health care arises from a healthy doctor-patient

>

relationship. the relationship facilitates healthy choices

>

resulting in good outcomes.

>

>

>

> any framework surrounding the doctor-patient relationship must

>

be defined by the needs of the doctor-patient relationship. form

>

follows function.

>

>

>

> just my thoughts.

>

>

>

> LL

>

>

>

>

>

> ---------------------------------

>

> Yahoo! Travel

>

> Find great deals to the top 10 hottest destinations!

>

>

>

>

>

>

>

>

>

>

Link to comment
Share on other sites

Guest guest

The ADA does not mandate the use of interpreters in every instance. The health care professional can choose alternatives to interpreters as long as the result is effective communication. Alternatives to interpreters should be discussed with hearing impaired patients, especially those not aware that such alternatives are permissible under the Act. Acceptable alternatives may include: note taking; written materials; or, if viable, lip reading. A health care professional or facility is not required to provide an interpreter when:

it would present an undue burden. An undue burden is a significant expense or difficulty to the operation of the facility. Factors courts use to determine whether providing an interpreter would present an undue burden include the practice or facility's operating income and eligibility for tax credits, and whether it has sources of outside funding or a parent company. Courts also consider the frequency of visits that would require the services of an interpreter. However, the single factor of the cost of an interpreter exceeding the cost of a medical consultation generally has not been found by the courts to be an undue burden.

Source: http://www.ama-assn.org/ama/pub/category/4616.html

Brett

RE: medical interpreter and non compliant pt.

Not true, at least not totally true. You are obligated to make REASONABLE ACCOMODATIONS for them IF INDICATED. To me this means that if you can get the same info etc by writing, gesturing, etc then that is all you are required to do. I’m sorry, but I am just not going to see a patient at a loss. If a deaf/nonspeaking person is trying to come in I will just insist that they bring an interpretor with them or I can not see them. I am running a business & will not be forced to see anyone that I do not wish to see (at least not as a new patient). That is very rude in my opinion for a deaf patient to come in with no interpretor or other plan & just expect you to take care of it, regardless of what any law says. In the end though, it has been a moot issue for me because the situation has not came up so far in 2 years.

-----Original Message-----From: [mailto: ] On Behalf Of Anemaria LutasSent: Thursday, March 23, 2006 7:03 AMTo: Subject: Re: medical interpreter and non compliant pt.

Do you have anything in writing regarding this rule ? I do not think it applies to small offices. After all, where are you going to find an interpreter ?

You are obligated to provide and pay for an interpreter. In our area it means that you lose about $5 to see a Medicare patient with an interpreter. You cannot discriminate based on their need for an interpreter. From: [mailto: ] On Behalf Of mandanamd@...Sent: Tuesday, March 21, 2006 8:00 PMTo: Subject: medical interpreter and non compliant pt. Hi groupI would like to know if as physician we are obligated to provide and pay fro interpreter or patient has to do it? and the second question is what is the best way to document or track or get the pt. to follow up and what is the best way to protect the practice from the legal consequences? ThanksMandana

-------------- Original message --------------> Health care is a basic human need, depends on how you define it.> Certain christian sects would say wrong. It is not food and water.> It is not shelter from the elements. How far do you take it?>> We are all in this to help people be the best they can be. You have> to be careful of how you define the patient relationship nowadays> also. Much is being done in chiropractor offices, mall clinics ,> and in the Emergency Room.>> Just stirring the pot a little to see what floats to the top.> Brent> > >> > i've been reading about the social burden of being a doctor and> how it relates to low overhead practice with great interest.> >> > there are some underlying fundamental precepts i like to keep in> mind when discussing these things.> >> > they are:> >> > health care is not a right or privilege; it is a basic human> need, just like food, clothing and shelter. everybody needs it.> >> > good health care arises from a healthy doctor-patient> relationship. the relationship facilitates healthy choices> resulting in good outcomes.> >> > any framework surrounding the doctor-patient relationship must> be defined by the needs of the doctor-patient relationship. form> follows function.> >> > just my thoughts.> >> > LL> >> >> > ---------------------------------> > Yahoo! Travel> > Find great deals to the top 10 hottest destinations!> >>>>>>>>>

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The ADA does not mandate the use of interpreters in every instance. The health care professional can choose alternatives to interpreters as long as the result is effective communication. Alternatives to interpreters should be discussed with hearing impaired patients, especially those not aware that such alternatives are permissible under the Act. Acceptable alternatives may include: note taking; written materials; or, if viable, lip reading. A health care professional or facility is not required to provide an interpreter when:

it would present an undue burden. An undue burden is a significant expense or difficulty to the operation of the facility. Factors courts use to determine whether providing an interpreter would present an undue burden include the practice or facility's operating income and eligibility for tax credits, and whether it has sources of outside funding or a parent company. Courts also consider the frequency of visits that would require the services of an interpreter. However, the single factor of the cost of an interpreter exceeding the cost of a medical consultation generally has not been found by the courts to be an undue burden.

Source: http://www.ama-assn.org/ama/pub/category/4616.html

Brett

RE: medical interpreter and non compliant pt.

Not true, at least not totally true. You are obligated to make REASONABLE ACCOMODATIONS for them IF INDICATED. To me this means that if you can get the same info etc by writing, gesturing, etc then that is all you are required to do. I’m sorry, but I am just not going to see a patient at a loss. If a deaf/nonspeaking person is trying to come in I will just insist that they bring an interpretor with them or I can not see them. I am running a business & will not be forced to see anyone that I do not wish to see (at least not as a new patient). That is very rude in my opinion for a deaf patient to come in with no interpretor or other plan & just expect you to take care of it, regardless of what any law says. In the end though, it has been a moot issue for me because the situation has not came up so far in 2 years.

-----Original Message-----From: [mailto: ] On Behalf Of Anemaria LutasSent: Thursday, March 23, 2006 7:03 AMTo: Subject: Re: medical interpreter and non compliant pt.

Do you have anything in writing regarding this rule ? I do not think it applies to small offices. After all, where are you going to find an interpreter ?

You are obligated to provide and pay for an interpreter. In our area it means that you lose about $5 to see a Medicare patient with an interpreter. You cannot discriminate based on their need for an interpreter. From: [mailto: ] On Behalf Of mandanamd@...Sent: Tuesday, March 21, 2006 8:00 PMTo: Subject: medical interpreter and non compliant pt. Hi groupI would like to know if as physician we are obligated to provide and pay fro interpreter or patient has to do it? and the second question is what is the best way to document or track or get the pt. to follow up and what is the best way to protect the practice from the legal consequences? ThanksMandana

-------------- Original message --------------> Health care is a basic human need, depends on how you define it.> Certain christian sects would say wrong. It is not food and water.> It is not shelter from the elements. How far do you take it?>> We are all in this to help people be the best they can be. You have> to be careful of how you define the patient relationship nowadays> also. Much is being done in chiropractor offices, mall clinics ,> and in the Emergency Room.>> Just stirring the pot a little to see what floats to the top.> Brent> > >> > i've been reading about the social burden of being a doctor and> how it relates to low overhead practice with great interest.> >> > there are some underlying fundamental precepts i like to keep in> mind when discussing these things.> >> > they are:> >> > health care is not a right or privilege; it is a basic human> need, just like food, clothing and shelter. everybody needs it.> >> > good health care arises from a healthy doctor-patient> relationship. the relationship facilitates healthy choices> resulting in good outcomes.> >> > any framework surrounding the doctor-patient relationship must> be defined by the needs of the doctor-patient relationship. form> follows function.> >> > just my thoughts.> >> > LL> >> >> > ---------------------------------> > Yahoo! Travel> > Find great deals to the top 10 hottest destinations!> >>>>>>>>>

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Guest guest

Good info. And chances are that if a potential patient is going to be that

adamant about following the letter of the ADA law right from the start

by waving the requirements in your face, then most likely they will not be a

good fit anyways & will not last long (will be dismissed for other reasons

probably).

Re:

medical interpreter and non compliant pt.

The ADA does not mandate the use of interpreters in

every instance. The health care professional can choose alternatives to

interpreters as long as the result is effective communication. Alternatives to

interpreters should be discussed with hearing impaired patients, especially

those not aware that such alternatives are permissible under the Act.

Acceptable alternatives may include: note taking; written materials; or, if

viable, lip reading. A health care professional or facility is not required to

provide an interpreter when:

·

it would present an undue

burden. An undue burden is a significant expense or difficulty to

the operation of the facility. Factors courts use to determine whether

providing an interpreter would present an undue burden include the practice or

facility's operating income and eligibility for tax credits, and whether it has

sources of outside funding or a parent company. Courts also consider the

frequency of visits that would require the services of an interpreter. However,

the single factor of the cost of an interpreter exceeding the cost of a medical

consultation generally has not been found by the courts to be an undue burden.

Source: http://www.ama-assn.org/ama/pub/category/4616.html

Brett

medical interpreter and non compliant pt.

Hi group

I would like to know if as physician we are obligated to provide and pay fro

interpreter or patient has to do it? and the second question is what is the

best way to document or track or get the pt. to follow up and what is the best

way to protect the practice from the legal consequences? Thanks

Mandana

-------------- Original message --------------

> Health care is a basic human need, depends on how you define it.

> Certain christian sects would say wrong. It is not food and water.

> It is not shelter from the elements. How far do you take it?

>

> We are all in this to help people be the best they can be. You have

> to be careful of how you define the patient relationship nowadays

> also. Much is being done in chiropractor offices, mall clinics ,

> and in the Emergency Room.

>

> Just stirring the pot a little to see what floats to the top.

> Brent

>

> >

> > i've been reading about the social burden of being a doctor and

> how it relates to low overhead practice with great interest.

> >

> > there are some underlying fundamental precepts i like to keep in

> mind when discussing these things.

> >

> > they are:

> >

> > health care is not a right or privilege; it is a basic human

> need, just like food, clothing and shelter. everybody needs it.

> >

> > good health care arises from a healthy doctor-patient

> relationship. the relationship facilitates healthy choices

> resulting in good outcomes.

> >

> > any framework surrounding the doctor-patient relationship must

> be defined by the needs of the doctor-patient relationship. form

> follows function.

> >

> > just my thoughts.

> >

> > LL

> >

> >

> > ---------------------------------

> > Yahoo! Travel

> > Find great deals to the top 10 hottest destinations!

> >

>

>

>

>

>

>

>

>

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Share on other sites

Guest guest

I wanted to remain quiet on this, but I think I have to step in now. This

is very close to my area of expertise. I know sign language and work with

a few hundred deaf patients here in Rochester, New York. I have served as

an expert witness in legal cases, and presented both locally and

nationally on the issue and have served on panels for HCFA (now called

CMS) regarding services for the deaf.

First off, I will make clear that my personal preference would be that

interpreters could bill directly to insurance companies. My second

preference would be that doctors could pay interpreters and then have a

code to receive payment (at least partial) through the insurance companies

with the in regular charges. This would respect the extra work that is

inherently needed for the great majority of deaf patients we see.

Regarding the discussion so far I want to make a clear there really is no

" urban legend " about the requirements for interpreters for the deaf in

medical care. Just because not many cases are brought before the courts

does not mean that this is not a reality.

Also, understand there are cases that have made it through the courts but

most often these are settled out-of-court. I believe most of the

challenges to ADA have been regarding the jurisdiction of the law and

whether they apply to state hospitals or other subtle situations.

Whether we think it's fair or not we are obligated to follow laws of the

land and the contracts we sign with the insurance companies.

Also, when considering the need for interpreters for the deaf we must

understand how medical professionalism is interpreted by our society as

well as the limited English skills of most deaf patients and the

difference of American sign language from English.

Whether we feel we are simply running a business are not, the truth is our

society has established high standards for our behaviors and expects us to

live up to them. This has been supported for many decades by professional

organizations outlining medical ethics and professionalism. These are so

ingrained in our society that they have a legal standing. Our actions

cannot be considered the same as hairdressers, auto mechanics or other

laborers. We have an obligation to our society, our patients and our

colleagues to maintain a professionalism when providing care.

Also, financially the ADA is clear in stating the overall financial burden

is not judged by an individual event but on our total financial status.

The ADA has many parts to it and each must be considered in relationship

to the others. Be careful in pulling on single sections or clauses. See

below regarding certain sections of the law than cover the financial

issues.

Most deaf patients have far weaker English skills than hearing patients.

Trying to communicate with them with written English in most situations

could be argued as close to malpractice as we are potentially jeopardizing

our ability to gather the medical information needed to make proper

decisions and to be sure the information we communicate may be understood.

I will offer one example. If we write, " your test was negative for

anemia " that could be understood by a sign language user as meaning, " your

test was bad. You have anemia. " Now, I recommend we do not speak that

way but the truth is we physicians often do. What is written in English

by using the word " negative " suggests the absence of anemia. But the sign

for " negative " is not used in that way. Rather, it suggests a " bad "

condition. Thus, by depending on the written English we may be

communicating the exact opposite of what is intended.

I know of many, many situations where doctors communication with patients

has been misunderstood because of the lack of interpretation. Often, I

need to re-explain to my patients what the specialist believed had been

communicate at an appointment.

Finally, please see below for an excerpt of something I have written

regarding the ADA and the use of sign language interpreters.

Thank you for considering this issue. I do beg you to use interpreters

when working with deaf patients.

Tim

..... excerpt from my writing...

To safeguard the rights of American citizens with disabilities to access

services throughout our society on as equal terms as possible with

non-disabled citizens, the United States Congress passed, and President

Bush signed into law, the Americans With Disabilities Act of 1990

(commonly referred to as the ADA). The ADA addresses the issue of

accessibility for our citizens with disabilities in all aspects of our

society. There are pertinent details in the ADA as it relates to an

initial doctor-patient consultation when a Deaf person requests an ASL

interpreter but then must use pen-and-paper for communication.

Section 2 of ADA finds that “discrimination against individuals with

disabilities persists in such critical areas as ... health services” and

that “the Nation's proper goals regarding individuals with disabilities

are to assure equality of opportunity, full participation, independent

living, and economic self-sufficiency for such individuals.”

Section 3 of ADA includes within its definition of an auxiliary aid and

service “qualified interpreters or other effective methods of making

aurally delivered materials available to individuals with hearing

impairments.”

Section 301 of ADA states “the following private entities are considered

public accommodations for purposes of this title, if the operations of

such entities affect commerce ... professional office of a health care

provider, hospital, or other service establishment.” It also defines

“commercial facilities (as) facilities (which) ... are intended for

nonresidential use; and ... whose operations will affect commerce.

The same section also states “the term " readily achievable " means easily

accomplishable and able to be carried out without much difficulty or

expense. In determining whether an action is readily achievable, factors

to be considered include-- (A) the nature and cost of the action needed

under this Act; (B) the overall financial resources of the facility or

facilities involved in the action...”

Section 302 of ADA states, “Goods, services, facilities, privileges,

advantages, and accommodations shall be afforded to an individual with a

disability in the most integrated setting appropriate to the needs of the

individual.”

Also, Section 302 of ADA includes in the definition of discrimination “a

failure to take such steps as may be necessary to ensure that no

individual with a disability is excluded, denied services, segregated or

otherwise treated differently than other individuals because of the

absence of auxiliary aids and services, unless the entity can demonstrate

that taking such steps would fundamentally alter the nature of the good,

service, facility, privilege, advantage, or accommodation being offered or

would result in an undue burden.”

> Yes, I think you are correct. The whole ADA interprtor thing persists

> in " urbal legend " form despite no such law.

>

>

>>

>>

>> Date: 2006/03/25 Sat AM 08:17:47 EST

>> To:

>> Subject: Re: medical interpreter and non

>> compliant pt.

>>

>> There may be such a law in Washington, I am sure there is none in

>> Indiana and I will check about Illinois. The federal law they are

>> talking about applies to state agencies or " receivers of federal

>> funding " , which we are not.

>>

>>

>>

>> >

>> > My information came from my malpractice insurance company.  Here is

>> the link:

>> >

>> >  

>> >

>> > http://www.phyins.com/pi/risk/faq.html

>> >

>> >  

>> >

>> > It specifically addresses requiring people to bring their own

>> interpreter, and suggests against it.

>> >

>> >  

>> >

>> > We also find our patients that require interpreters (about 7) are

>> pleasant to deal with, even if we don?t make money on their visits. 

>> Don?t get me wrong, I think the law is stupid and that it should

>> provide funds and a limited time for those who do not speak English

>> but do speak other languages (so they are forced to learn the

>> language of the country they live in).  Sign language does not

>> include articles, which makes it difficult to have an appointment

>> with a note pad.  It is hard to read and difficult for them to

>> understand.  It also seems to be difficult have a detailed

>> conversation about managing diabetes through gesturing.  But I have

>> called our legislators about it as well as crummy Medicare

>> reimbursement, but they haven?t changed the law yet.  I keep

>> holding my breath.

>> >

>> >  

>> >

>> > And I hate to say it, but if your defense is you?re a doctor and

>> can?t afford a $60 bill for an interpreter, I wish you luck.  I

>> don?t think you would fare well in open court.

>> >

>> >  

>> >

>> > Ernie

>> >

>> >  

>> >

>> >  

>> >

>> >

>> > From:

>> > [mailto: ] On Behalf Of

>> Brock DO

>> > Sent: Thursday, March 23, 2006 7:17 AM

>> > To:

>> > Subject: RE: medical interpreter and non

>> compliant pt.

>> >

>> >  

>> >

>> > Good info.  And chances are that if a potential patient is going to

>> be that adamant about following the letter of the ADA law right

>> from the start by waving the requirements in your face, then most

>> likely they will not be a good fit anyways & will not last long

>> (will be dismissed for other reasons probably).

>> >

>> >  

>> >

>> >

>> >

>> >  

>> >

>> > Re: medical interpreter and non

>> compliant pt.

>> >

>> >  

>> >

>> > The ADA does not mandate the use of interpreters in every instance.

>> The health care professional can choose alternatives to interpreters

>> as long as the result is effective communication. Alternatives to

>> interpreters should be discussed with hearing impaired patients,

>> especially those not aware that such alternatives are permissible

>> under the Act. Acceptable alternatives may include: note taking;

>> written materials; or, if viable, lip reading. A health care

>> > professional or facility is not required to provide an interpreter

>> when:

>> >

>> > ·         it would present an undue burden. An undue burden is a

>> significant expense or difficulty to the operation of the facility.

>> Factors courts use to determine whether providing an interpreter

>> would present an undue burden include the practice or facility's

>> operating income and eligibility for tax credits, and whether it

>> has sources of outside funding or a parent company. Courts also

>> consider the frequency of visits that would require the services of

>> an interpreter. However, the single factor of the cost of an

>> interpreter exceeding the cost of a medical consultation generally

>> has not been found by the courts to be an undue burden.

>> >

>> > Source:  http://www.ama-assn.org/ama/pub/category/4616.html

>> >

>> >  

>> >

>> > Brett

>> >> medical interpreter and non

>> compliant pt.

>> >>

>> >>  

>> >>

>> >> Hi group

>> >>

>> >> I would like to know if as physician we are obligated to provide

>> and

>> >> pay fro interpreter or patient has to do it? and the second

>> question is what is the best way to document or track or get the

>> pt. to follow up and what is the best way to protect the practice

>> from the legal consequences? Thanks

>> >>

>> >> Mandana

>> >>

>> >>  

>> >>

>> >> -------------- Original message --------------

>> >>

>> >>

>> >> > Health care is a basic human need, depends on how you define it.

>> Certain christian sects would say wrong. It is not food and

>> water. It is not shelter from the elements. How far do you take

>> it?

>> >> >

>> >> > We are all in this to help people be the best they can be. You

>> have to be careful of how you define the patient relationship

>> nowadays also. Much is being done in chiropractor offices, mall

>> clinics , and in the Emergency Room.

>> >> >

>> >> > Just stirring the pot a little to see what floats to the top.

>> Brent

>> >> >

>> >> > >

>> >> > > i've been reading about the social burden of being a doctor

>> and

>> >> > how it relates to low overhead practice with great interest.

>> >> > >

>> >> > > there are some underlying fundamental precepts i like to keep

>> in

>> >> > mind when discussing these things.

>> >> > >

>> >> > > they are:

>> >> > >

>> >> > > health care is not a right or privilege; it is a basic human

>> >> > need, just like food, clothing and shelter. everybody needs it.

>> >> > >

>> >> > > good health care arises from a healthy doctor-patient

>> >> > relationship. the relationship facilitates healthy choices

>> resulting in good outcomes.

>> >> > >

>> >> > > any framework surrounding the doctor-patient relationship must

>> >> > be defined by the needs of the doctor-patient relationship. form

>> follows function.

>> >> > >

>> >> > > just my thoughts.

>> >> > >

>> >> > > LL

>> >> > >

>> >> > >

>> >> > > ---------------------------------

>> >> > > Yahoo! Travel

>> >> > > Find great deals to the top 10 hottest destinations!

>> >> > >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

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I wanted to remain quiet on this, but I think I have to step in now. This

is very close to my area of expertise. I know sign language and work with

a few hundred deaf patients here in Rochester, New York. I have served as

an expert witness in legal cases, and presented both locally and

nationally on the issue and have served on panels for HCFA (now called

CMS) regarding services for the deaf.

First off, I will make clear that my personal preference would be that

interpreters could bill directly to insurance companies. My second

preference would be that doctors could pay interpreters and then have a

code to receive payment (at least partial) through the insurance companies

with the in regular charges. This would respect the extra work that is

inherently needed for the great majority of deaf patients we see.

Regarding the discussion so far I want to make a clear there really is no

" urban legend " about the requirements for interpreters for the deaf in

medical care. Just because not many cases are brought before the courts

does not mean that this is not a reality.

Also, understand there are cases that have made it through the courts but

most often these are settled out-of-court. I believe most of the

challenges to ADA have been regarding the jurisdiction of the law and

whether they apply to state hospitals or other subtle situations.

Whether we think it's fair or not we are obligated to follow laws of the

land and the contracts we sign with the insurance companies.

Also, when considering the need for interpreters for the deaf we must

understand how medical professionalism is interpreted by our society as

well as the limited English skills of most deaf patients and the

difference of American sign language from English.

Whether we feel we are simply running a business are not, the truth is our

society has established high standards for our behaviors and expects us to

live up to them. This has been supported for many decades by professional

organizations outlining medical ethics and professionalism. These are so

ingrained in our society that they have a legal standing. Our actions

cannot be considered the same as hairdressers, auto mechanics or other

laborers. We have an obligation to our society, our patients and our

colleagues to maintain a professionalism when providing care.

Also, financially the ADA is clear in stating the overall financial burden

is not judged by an individual event but on our total financial status.

The ADA has many parts to it and each must be considered in relationship

to the others. Be careful in pulling on single sections or clauses. See

below regarding certain sections of the law than cover the financial

issues.

Most deaf patients have far weaker English skills than hearing patients.

Trying to communicate with them with written English in most situations

could be argued as close to malpractice as we are potentially jeopardizing

our ability to gather the medical information needed to make proper

decisions and to be sure the information we communicate may be understood.

I will offer one example. If we write, " your test was negative for

anemia " that could be understood by a sign language user as meaning, " your

test was bad. You have anemia. " Now, I recommend we do not speak that

way but the truth is we physicians often do. What is written in English

by using the word " negative " suggests the absence of anemia. But the sign

for " negative " is not used in that way. Rather, it suggests a " bad "

condition. Thus, by depending on the written English we may be

communicating the exact opposite of what is intended.

I know of many, many situations where doctors communication with patients

has been misunderstood because of the lack of interpretation. Often, I

need to re-explain to my patients what the specialist believed had been

communicate at an appointment.

Finally, please see below for an excerpt of something I have written

regarding the ADA and the use of sign language interpreters.

Thank you for considering this issue. I do beg you to use interpreters

when working with deaf patients.

Tim

..... excerpt from my writing...

To safeguard the rights of American citizens with disabilities to access

services throughout our society on as equal terms as possible with

non-disabled citizens, the United States Congress passed, and President

Bush signed into law, the Americans With Disabilities Act of 1990

(commonly referred to as the ADA). The ADA addresses the issue of

accessibility for our citizens with disabilities in all aspects of our

society. There are pertinent details in the ADA as it relates to an

initial doctor-patient consultation when a Deaf person requests an ASL

interpreter but then must use pen-and-paper for communication.

Section 2 of ADA finds that “discrimination against individuals with

disabilities persists in such critical areas as ... health services” and

that “the Nation's proper goals regarding individuals with disabilities

are to assure equality of opportunity, full participation, independent

living, and economic self-sufficiency for such individuals.”

Section 3 of ADA includes within its definition of an auxiliary aid and

service “qualified interpreters or other effective methods of making

aurally delivered materials available to individuals with hearing

impairments.”

Section 301 of ADA states “the following private entities are considered

public accommodations for purposes of this title, if the operations of

such entities affect commerce ... professional office of a health care

provider, hospital, or other service establishment.” It also defines

“commercial facilities (as) facilities (which) ... are intended for

nonresidential use; and ... whose operations will affect commerce.

The same section also states “the term " readily achievable " means easily

accomplishable and able to be carried out without much difficulty or

expense. In determining whether an action is readily achievable, factors

to be considered include-- (A) the nature and cost of the action needed

under this Act; (B) the overall financial resources of the facility or

facilities involved in the action...”

Section 302 of ADA states, “Goods, services, facilities, privileges,

advantages, and accommodations shall be afforded to an individual with a

disability in the most integrated setting appropriate to the needs of the

individual.”

Also, Section 302 of ADA includes in the definition of discrimination “a

failure to take such steps as may be necessary to ensure that no

individual with a disability is excluded, denied services, segregated or

otherwise treated differently than other individuals because of the

absence of auxiliary aids and services, unless the entity can demonstrate

that taking such steps would fundamentally alter the nature of the good,

service, facility, privilege, advantage, or accommodation being offered or

would result in an undue burden.”

> Yes, I think you are correct. The whole ADA interprtor thing persists

> in " urbal legend " form despite no such law.

>

>

>>

>>

>> Date: 2006/03/25 Sat AM 08:17:47 EST

>> To:

>> Subject: Re: medical interpreter and non

>> compliant pt.

>>

>> There may be such a law in Washington, I am sure there is none in

>> Indiana and I will check about Illinois. The federal law they are

>> talking about applies to state agencies or " receivers of federal

>> funding " , which we are not.

>>

>>

>>

>> >

>> > My information came from my malpractice insurance company.  Here is

>> the link:

>> >

>> >  

>> >

>> > http://www.phyins.com/pi/risk/faq.html

>> >

>> >  

>> >

>> > It specifically addresses requiring people to bring their own

>> interpreter, and suggests against it.

>> >

>> >  

>> >

>> > We also find our patients that require interpreters (about 7) are

>> pleasant to deal with, even if we don?t make money on their visits. 

>> Don?t get me wrong, I think the law is stupid and that it should

>> provide funds and a limited time for those who do not speak English

>> but do speak other languages (so they are forced to learn the

>> language of the country they live in).  Sign language does not

>> include articles, which makes it difficult to have an appointment

>> with a note pad.  It is hard to read and difficult for them to

>> understand.  It also seems to be difficult have a detailed

>> conversation about managing diabetes through gesturing.  But I have

>> called our legislators about it as well as crummy Medicare

>> reimbursement, but they haven?t changed the law yet.  I keep

>> holding my breath.

>> >

>> >  

>> >

>> > And I hate to say it, but if your defense is you?re a doctor and

>> can?t afford a $60 bill for an interpreter, I wish you luck.  I

>> don?t think you would fare well in open court.

>> >

>> >  

>> >

>> > Ernie

>> >

>> >  

>> >

>> >  

>> >

>> >

>> > From:

>> > [mailto: ] On Behalf Of

>> Brock DO

>> > Sent: Thursday, March 23, 2006 7:17 AM

>> > To:

>> > Subject: RE: medical interpreter and non

>> compliant pt.

>> >

>> >  

>> >

>> > Good info.  And chances are that if a potential patient is going to

>> be that adamant about following the letter of the ADA law right

>> from the start by waving the requirements in your face, then most

>> likely they will not be a good fit anyways & will not last long

>> (will be dismissed for other reasons probably).

>> >

>> >  

>> >

>> >

>> >

>> >  

>> >

>> > Re: medical interpreter and non

>> compliant pt.

>> >

>> >  

>> >

>> > The ADA does not mandate the use of interpreters in every instance.

>> The health care professional can choose alternatives to interpreters

>> as long as the result is effective communication. Alternatives to

>> interpreters should be discussed with hearing impaired patients,

>> especially those not aware that such alternatives are permissible

>> under the Act. Acceptable alternatives may include: note taking;

>> written materials; or, if viable, lip reading. A health care

>> > professional or facility is not required to provide an interpreter

>> when:

>> >

>> > ·         it would present an undue burden. An undue burden is a

>> significant expense or difficulty to the operation of the facility.

>> Factors courts use to determine whether providing an interpreter

>> would present an undue burden include the practice or facility's

>> operating income and eligibility for tax credits, and whether it

>> has sources of outside funding or a parent company. Courts also

>> consider the frequency of visits that would require the services of

>> an interpreter. However, the single factor of the cost of an

>> interpreter exceeding the cost of a medical consultation generally

>> has not been found by the courts to be an undue burden.

>> >

>> > Source:  http://www.ama-assn.org/ama/pub/category/4616.html

>> >

>> >  

>> >

>> > Brett

>> >> medical interpreter and non

>> compliant pt.

>> >>

>> >>  

>> >>

>> >> Hi group

>> >>

>> >> I would like to know if as physician we are obligated to provide

>> and

>> >> pay fro interpreter or patient has to do it? and the second

>> question is what is the best way to document or track or get the

>> pt. to follow up and what is the best way to protect the practice

>> from the legal consequences? Thanks

>> >>

>> >> Mandana

>> >>

>> >>  

>> >>

>> >> -------------- Original message --------------

>> >>

>> >>

>> >> > Health care is a basic human need, depends on how you define it.

>> Certain christian sects would say wrong. It is not food and

>> water. It is not shelter from the elements. How far do you take

>> it?

>> >> >

>> >> > We are all in this to help people be the best they can be. You

>> have to be careful of how you define the patient relationship

>> nowadays also. Much is being done in chiropractor offices, mall

>> clinics , and in the Emergency Room.

>> >> >

>> >> > Just stirring the pot a little to see what floats to the top.

>> Brent

>> >> >

>> >> > >

>> >> > > i've been reading about the social burden of being a doctor

>> and

>> >> > how it relates to low overhead practice with great interest.

>> >> > >

>> >> > > there are some underlying fundamental precepts i like to keep

>> in

>> >> > mind when discussing these things.

>> >> > >

>> >> > > they are:

>> >> > >

>> >> > > health care is not a right or privilege; it is a basic human

>> >> > need, just like food, clothing and shelter. everybody needs it.

>> >> > >

>> >> > > good health care arises from a healthy doctor-patient

>> >> > relationship. the relationship facilitates healthy choices

>> resulting in good outcomes.

>> >> > >

>> >> > > any framework surrounding the doctor-patient relationship must

>> >> > be defined by the needs of the doctor-patient relationship. form

>> follows function.

>> >> > >

>> >> > > just my thoughts.

>> >> > >

>> >> > > LL

>> >> > >

>> >> > >

>> >> > > ---------------------------------

>> >> > > Yahoo! Travel

>> >> > > Find great deals to the top 10 hottest destinations!

>> >> > >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

>> >> >

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To me, federal funding would be if I receive a grant or a tax exemption for a certain service : a clinic in a poor area, for example, they may receive some help. Some hospitals receive some federal funds. How does medicare "help" you ? They just pay for a service that you provide.Medicare IS federal funding  medical interpreter and non compliant pt. Hi groupI would like to know if as physician we are obligated to provide and pay fro interpreter or patient has to do it? and the second question is what is the best way to document or track or get the pt. to follow up and what is the best way to protect the practice from the legal consequences? ThanksMandana -------------- Original message --------------> Health care is a basic human need, depends on how you define it.> Certain christian sects would say wrong. It is not food and water.> It is not shelter from the elements. How far do you take it?>> We are all in this to help people be the best they can be. You have> to be careful of how you define the patient relationship nowadays> also. Much is being done in chiropractor offices, mall clinics ,> and in the Emergency Room.>> Just stirring the pot a little to see what floats to the top.> Brent> > >> > i've been reading about the social burden of being a doctor and> how it relates to low overhead practice with great interest.> >> > there are some underlying fundamental precepts i like to keep in> mind when discussing these things.> >> > they are:> >> > health care is not a right or privilege; it is a basic human> need, just like food, clothing and shelter. everybody needs it.> >> > good health care arises from a healthy doctor-patient> relationship. the relationship facilitates healthy choices> resulting in good outcomes.> >> > any framework surrounding the doctor-patient relationship must> be defined by the needs of the doctor-patient relationship. form> follows function.> >> > just my thoughts.> >> > LL> >> >> > ---------------------------------> > Yahoo! Travel> > Find great deals to the top 10 hottest destinations!> >>>>>>>>>

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To me, federal funding would be if I receive a grant or a tax exemption for a certain service : a clinic in a poor area, for example, they may receive some help. Some hospitals receive some federal funds. How does medicare "help" you ? They just pay for a service that you provide.Medicare IS federal funding  medical interpreter and non compliant pt. Hi groupI would like to know if as physician we are obligated to provide and pay fro interpreter or patient has to do it? and the second question is what is the best way to document or track or get the pt. to follow up and what is the best way to protect the practice from the legal consequences? ThanksMandana -------------- Original message --------------> Health care is a basic human need, depends on how you define it.> Certain christian sects would say wrong. It is not food and water.> It is not shelter from the elements. How far do you take it?>> We are all in this to help people be the best they can be. You have> to be careful of how you define the patient relationship nowadays> also. Much is being done in chiropractor offices, mall clinics ,> and in the Emergency Room.>> Just stirring the pot a little to see what floats to the top.> Brent> > >> > i've been reading about the social burden of being a doctor and> how it relates to low overhead practice with great interest.> >> > there are some underlying fundamental precepts i like to keep in> mind when discussing these things.> >> > they are:> >> > health care is not a right or privilege; it is a basic human> need, just like food, clothing and shelter. everybody needs it.> >> > good health care arises from a healthy doctor-patient> relationship. the relationship facilitates healthy choices> resulting in good outcomes.> >> > any framework surrounding the doctor-patient relationship must> be defined by the needs of the doctor-patient relationship. form> follows function.> >> > just my thoughts.> >> > LL> >> >> > ---------------------------------> > Yahoo! Travel> > Find great deals to the top 10 hottest destinations!> >>>>>>>>>

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" or accommodation being offered orwould result in an undue burden.”As a solo-solo physician office, still operating in black, I can prove that this would be an undue burden for my office. or accommodation being offered or would result in an undue burden.”

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" or accommodation being offered orwould result in an undue burden.”As a solo-solo physician office, still operating in black, I can prove that this would be an undue burden for my office. or accommodation being offered or would result in an undue burden.”

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A physician operating in the black is actually a very rare thing. So it

would be a special situation I imagine when considering a legal issue.

However, I imagine any half decent lawyer would clarify how long you

project to remain in the black and whether a " small fee " to pay for an

interpreter that allows you to offer appropriate care will prevent you

from getting there. Realistically, if such a small fee will delay you

from getting in the red, your business plan may well fail anyway. And, if

you look at all your financial books you would need to demonstrate there

are no other " extra fees " paid here or there. For example, have you spent

any extra money for decorating the walls of the office? Do those allow

you to improve the quality of your service for the patients' sake?

Thus, the question of our paying for interpreters finances when put in

context of professionalism and the total financial picture becomes very

cloudy. This is not cut and dry whether you are currently in the black,

in the red or believe that every decision you make is based on " running a

business " .

Tim

> " or accommodation being offered or

> would result in an undue burden.”

> As a solo-solo physician office, still operating in black, I can prove

> that this would be an undue burden for my office.

>

>

>

>> or accommodation being offered or

>> would result in an undue burden.”

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Guest guest

A physician operating in the black is actually a very rare thing. So it

would be a special situation I imagine when considering a legal issue.

However, I imagine any half decent lawyer would clarify how long you

project to remain in the black and whether a " small fee " to pay for an

interpreter that allows you to offer appropriate care will prevent you

from getting there. Realistically, if such a small fee will delay you

from getting in the red, your business plan may well fail anyway. And, if

you look at all your financial books you would need to demonstrate there

are no other " extra fees " paid here or there. For example, have you spent

any extra money for decorating the walls of the office? Do those allow

you to improve the quality of your service for the patients' sake?

Thus, the question of our paying for interpreters finances when put in

context of professionalism and the total financial picture becomes very

cloudy. This is not cut and dry whether you are currently in the black,

in the red or believe that every decision you make is based on " running a

business " .

Tim

> " or accommodation being offered or

> would result in an undue burden.”

> As a solo-solo physician office, still operating in black, I can prove

> that this would be an undue burden for my office.

>

>

>

>> or accommodation being offered or

>> would result in an undue burden.”

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Tim, I started 4 months ago from zero patients. I do not " decorate "

my office, nor can I afford a lawyer for such advice. I do locum

tenens to pay my rent and malpractice.

> Realistically, if such a small fee will delay you

> from getting in the red, your business plan may well fail anyway

No, it will delay me to pull a salary and feed my three children.

> A physician operating in the black is actually a very rare thing.

> So it

> would be a special situation I imagine when considering a legal issue.

>

> However, I imagine any half decent lawyer would clarify how long you

> project to remain in the black and whether a " small fee " to pay for an

> interpreter that allows you to offer appropriate care will prevent you

> from getting there. Realistically, if such a small fee will delay you

> from getting in the red, your business plan may well fail anyway.

> And, if

> you look at all your financial books you would need to demonstrate

> there

> are no other " extra fees " paid here or there. For example, have

> you spent

> any extra money for decorating the walls of the office? Do those

> allow

> you to improve the quality of your service for the patients' sake?

>

> Thus, the question of our paying for interpreters finances when put in

> context of professionalism and the total financial picture becomes

> very

> cloudy. This is not cut and dry whether you are currently in the

> black,

> in the red or believe that every decision you make is based on

> " running a

> business " .

>

> Tim

>

>> " or accommodation being offered or

>> would result in an undue burden.”

>> As a solo-solo physician office, still operating in black, I can

>> prove

>> that this would be an undue burden for my office.

>>

>>

>>

>>> or accommodation being offered or

>>> would result in an undue burden.”

>

>

>

>

>

>

>

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Tim, I started 4 months ago from zero patients. I do not " decorate "

my office, nor can I afford a lawyer for such advice. I do locum

tenens to pay my rent and malpractice.

> Realistically, if such a small fee will delay you

> from getting in the red, your business plan may well fail anyway

No, it will delay me to pull a salary and feed my three children.

> A physician operating in the black is actually a very rare thing.

> So it

> would be a special situation I imagine when considering a legal issue.

>

> However, I imagine any half decent lawyer would clarify how long you

> project to remain in the black and whether a " small fee " to pay for an

> interpreter that allows you to offer appropriate care will prevent you

> from getting there. Realistically, if such a small fee will delay you

> from getting in the red, your business plan may well fail anyway.

> And, if

> you look at all your financial books you would need to demonstrate

> there

> are no other " extra fees " paid here or there. For example, have

> you spent

> any extra money for decorating the walls of the office? Do those

> allow

> you to improve the quality of your service for the patients' sake?

>

> Thus, the question of our paying for interpreters finances when put in

> context of professionalism and the total financial picture becomes

> very

> cloudy. This is not cut and dry whether you are currently in the

> black,

> in the red or believe that every decision you make is based on

> " running a

> business " .

>

> Tim

>

>> " or accommodation being offered or

>> would result in an undue burden.”

>> As a solo-solo physician office, still operating in black, I can

>> prove

>> that this would be an undue burden for my office.

>>

>>

>>

>>> or accommodation being offered or

>>> would result in an undue burden.”

>

>

>

>

>

>

>

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Good summary on your part. But I am in fact following my contractual language

exactly. As I mentioned, I just signed one yesterday & it said " will provide

interpretor services to deaf patients at no charge or make reasonable

accomodations if indicated. " In the final analysis though, it has minimal to no

impact on my personal practice because I have yet to be asked to see a deaf

patient. I can tell you though my bottom line: I will not be forced to take on

any new patient that I do not feel comfortable seeing or that would not be a

good fit. One of the biggest mistakes (in my opinion) I still colleagues in

private practice making is not running a things like a business; rather, they

try to look at it as a " save the world " venture. True, we are different than

say, a hairdresser, but it is still a business first and I just will not be

forced to see patients at a loss. Now, if you are seeing these patients for

free out of the goodness of your heart or have a particular i!

nterest in it, then that is a bit different I guess. But if you are just

seeing them for free because you feel obligated to by law, then count me out on

that one.

>

>

> Date: 2006/03/25 Sat PM 12:47:00 EST

> To: < >

> Subject: Re: Re: medical interpreter and non compliant

pt.

>

> I wanted to remain quiet on this, but I think I have to step in now. This

> is very close to my area of expertise. I know sign language and work with

> a few hundred deaf patients here in Rochester, New York. I have served as

> an expert witness in legal cases, and presented both locally and

> nationally on the issue and have served on panels for HCFA (now called

> CMS) regarding services for the deaf.

>

> First off, I will make clear that my personal preference would be that

> interpreters could bill directly to insurance companies. My second

> preference would be that doctors could pay interpreters and then have a

> code to receive payment (at least partial) through the insurance companies

> with the in regular charges. This would respect the extra work that is

> inherently needed for the great majority of deaf patients we see.

>

> Regarding the discussion so far I want to make a clear there really is no

> " urban legend " about the requirements for interpreters for the deaf in

> medical care. Just because not many cases are brought before the courts

> does not mean that this is not a reality.

>

> Also, understand there are cases that have made it through the courts but

> most often these are settled out-of-court. I believe most of the

> challenges to ADA have been regarding the jurisdiction of the law and

> whether they apply to state hospitals or other subtle situations.

>

> Whether we think it's fair or not we are obligated to follow laws of the

> land and the contracts we sign with the insurance companies.

>

> Also, when considering the need for interpreters for the deaf we must

> understand how medical professionalism is interpreted by our society as

> well as the limited English skills of most deaf patients and the

> difference of American sign language from English.

>

> Whether we feel we are simply running a business are not, the truth is our

> society has established high standards for our behaviors and expects us to

> live up to them. This has been supported for many decades by professional

> organizations outlining medical ethics and professionalism. These are so

> ingrained in our society that they have a legal standing. Our actions

> cannot be considered the same as hairdressers, auto mechanics or other

> laborers. We have an obligation to our society, our patients and our

> colleagues to maintain a professionalism when providing care.

>

> Also, financially the ADA is clear in stating the overall financial burden

> is not judged by an individual event but on our total financial status.

> The ADA has many parts to it and each must be considered in relationship

> to the others. Be careful in pulling on single sections or clauses. See

> below regarding certain sections of the law than cover the financial

> issues.

>

> Most deaf patients have far weaker English skills than hearing patients.

> Trying to communicate with them with written English in most situations

> could be argued as close to malpractice as we are potentially jeopardizing

> our ability to gather the medical information needed to make proper

> decisions and to be sure the information we communicate may be understood.

>

> I will offer one example. If we write, " your test was negative for

> anemia " that could be understood by a sign language user as meaning, " your

> test was bad. You have anemia. " Now, I recommend we do not speak that

> way but the truth is we physicians often do. What is written in English

> by using the word " negative " suggests the absence of anemia. But the sign

> for " negative " is not used in that way. Rather, it suggests a " bad "

> condition. Thus, by depending on the written English we may be

> communicating the exact opposite of what is intended.

>

> I know of many, many situations where doctors communication with patients

> has been misunderstood because of the lack of interpretation. Often, I

> need to re-explain to my patients what the specialist believed had been

> communicate at an appointment.

>

> Finally, please see below for an excerpt of something I have written

> regarding the ADA and the use of sign language interpreters.

>

> Thank you for considering this issue. I do beg you to use interpreters

> when working with deaf patients.

> Tim

> .... excerpt from my writing...

>

> To safeguard the rights of American citizens with disabilities to access

> services throughout our society on as equal terms as possible with

> non-disabled citizens, the United States Congress passed, and President

> Bush signed into law, the Americans With Disabilities Act of 1990

> (commonly referred to as the ADA). The ADA addresses the issue of

> accessibility for our citizens with disabilities in all aspects of our

> society. There are pertinent details in the ADA as it relates to an

> initial doctor-patient consultation when a Deaf person requests an ASL

> interpreter but then must use pen-and-paper for communication.

>

> Section 2 of ADA finds that “discrimination against individuals with

> disabilities persists in such critical areas as ... health services” and

> that “the Nation's proper goals regarding individuals with disabilities

> are to assure equality of opportunity, full participation, independent

> living, and economic self-sufficiency for such individuals.”

>

> Section 3 of ADA includes within its definition of an auxiliary aid and

> service “qualified interpreters or other effective methods of making

> aurally delivered materials available to individuals with hearing

> impairments.”

>

> Section 301 of ADA states “the following private entities are considered

> public accommodations for purposes of this title, if the operations of

> such entities affect commerce ... professional office of a health care

> provider, hospital, or other service establishment.” It also defines

> “commercial facilities (as) facilities (which) ... are intended for

> nonresidential use; and ... whose operations will affect commerce.

>

>

> The same section also states “the term " readily achievable " means easily

> accomplishable and able to be carried out without much difficulty or

> expense. In determining whether an action is readily achievable, factors

> to be considered include-- (A) the nature and cost of the action needed

> under this Act; (B) the overall financial resources of the facility or

> facilities involved in the action...”

>

> Section 302 of ADA states, “Goods, services, facilities, privileges,

> advantages, and accommodations shall be afforded to an individual with a

> disability in the most integrated setting appropriate to the needs of the

> individual.”

>

> Also, Section 302 of ADA includes in the definition of discrimination “a

> failure to take such steps as may be necessary to ensure that no

> individual with a disability is excluded, denied services, segregated or

> otherwise treated differently than other individuals because of the

> absence of auxiliary aids and services, unless the entity can demonstrate

> that taking such steps would fundamentally alter the nature of the good,

> service, facility, privilege, advantage, or accommodation being offered or

> would result in an undue burden.”

>

>

>

>

>

>

>

> > Yes, I think you are correct. The whole ADA interprtor thing persists

> > in " urbal legend " form despite no such law.

> >

> >

> >>

> >>

> >> Date: 2006/03/25 Sat AM 08:17:47 EST

> >> To:

> >> Subject: Re: medical interpreter and non

> >> compliant pt.

> >>

> >> There may be such a law in Washington, I am sure there is none in

> >> Indiana and I will check about Illinois. The federal law they are

> >> talking about applies to state agencies or " receivers of federal

> >> funding " , which we are not.

> >>

> >>

> >>

> >> >

> >> > My information came from my malpractice insurance company.  Here is

> >> the link:

> >> >

> >> >  

> >> >

> >> > http://www.phyins.com/pi/risk/faq.html

> >> >

> >> >  

> >> >

> >> > It specifically addresses requiring people to bring their own

> >> interpreter, and suggests against it.

> >> >

> >> >  

> >> >

> >> > We also find our patients that require interpreters (about 7) are

> >> pleasant to deal with, even if we don?t make money on their visits. 

> >> Don?t get me wrong, I think the law is stupid and that it should

> >> provide funds and a limited time for those who do not speak English

> >> but do speak other languages (so they are forced to learn the

> >> language of the country they live in).  Sign language does not

> >> include articles, which makes it difficult to have an appointment

> >> with a note pad.  It is hard to read and difficult for them to

> >> understand.  It also seems to be difficult have a detailed

> >> conversation about managing diabetes through gesturing.  But I have

> >> called our legislators about it as well as crummy Medicare

> >> reimbursement, but they haven?t changed the law yet.  I keep

> >> holding my breath.

> >> >

> >> >  

> >> >

> >> > And I hate to say it, but if your defense is you?re a doctor and

> >> can?t afford a $60 bill for an interpreter, I wish you luck.  I

> >> don?t think you would fare well in open court.

> >> >

> >> >  

> >> >

> >> > Ernie

> >> >

> >> >  

> >> >

> >> >  

> >> >

> >> >

> >> > From:

> >> > [mailto: ] On Behalf Of

> >> Brock DO

> >> > Sent: Thursday, March 23, 2006 7:17 AM

> >> > To:

> >> > Subject: RE: medical interpreter and non

> >> compliant pt.

> >> >

> >> >  

> >> >

> >> > Good info.  And chances are that if a potential patient is going to

> >> be that adamant about following the letter of the ADA law right

> >> from the start by waving the requirements in your face, then most

> >> likely they will not be a good fit anyways & will not last long

> >> (will be dismissed for other reasons probably).

> >> >

> >> >  

> >> >

> >> >

> >> >

> >> >  

> >> >

> >> > Re: medical interpreter and non

> >> compliant pt.

> >> >

> >> >  

> >> >

> >> > The ADA does not mandate the use of interpreters in every instance.

> >> The health care professional can choose alternatives to interpreters

> >> as long as the result is effective communication. Alternatives to

> >> interpreters should be discussed with hearing impaired patients,

> >> especially those not aware that such alternatives are permissible

> >> under the Act. Acceptable alternatives may include: note taking;

> >> written materials; or, if viable, lip reading. A health care

> >> > professional or facility is not required to provide an interpreter

> >> when:

> >> >

> >> > ·         it would present an undue burden. An undue burden is a

> >> significant expense or difficulty to the operation of the facility.

> >> Factors courts use to determine whether providing an interpreter

> >> would present an undue burden include the practice or facility's

> >> operating income and eligibility for tax credits, and whether it

> >> has sources of outside funding or a parent company. Courts also

> >> consider the frequency of visits that would require the services of

> >> an interpreter. However, the single factor of the cost of an

> >> interpreter exceeding the cost of a medical consultation generally

> >> has not been found by the courts to be an undue burden.

> >> >

> >> > Source:  http://www.ama-assn.org/ama/pub/category/4616.html

> >> >

> >> >  

> >> >

> >> > Brett

> >> >> medical interpreter and non

> >> compliant pt.

> >> >>

> >> >>  

> >> >>

> >> >> Hi group

> >> >>

> >> >> I would like to know if as physician we are obligated to provide

> >> and

> >> >> pay fro interpreter or patient has to do it? and the second

> >> question is what is the best way to document or track or get the

> >> pt. to follow up and what is the best way to protect the practice

> >> from the legal consequences? Thanks

> >> >>

> >> >> Mandana

> >> >>

> >> >>  

> >> >>

> >> >> -------------- Original message --------------

> >> >>

> >> >>

> >> >> > Health care is a basic human need, depends on how you define it.

> >> Certain christian sects would say wrong. It is not food and

> >> water. It is not shelter from the elements. How far do you take

> >> it?

> >> >> >

> >> >> > We are all in this to help people be the best they can be. You

> >> have to be careful of how you define the patient relationship

> >> nowadays also. Much is being done in chiropractor offices, mall

> >> clinics , and in the Emergency Room.

> >> >> >

> >> >> > Just stirring the pot a little to see what floats to the top.

> >> Brent

> >> >> >

> >> >> > >

> >> >> > > i've been reading about the social burden of being a doctor

> >> and

> >> >> > how it relates to low overhead practice with great interest.

> >> >> > >

> >> >> > > there are some underlying fundamental precepts i like to keep

> >> in

> >> >> > mind when discussing these things.

> >> >> > >

> >> >> > > they are:

> >> >> > >

> >> >> > > health care is not a right or privilege; it is a basic human

> >> >> > need, just like food, clothing and shelter. everybody needs it.

> >> >> > >

> >> >> > > good health care arises from a healthy doctor-patient

> >> >> > relationship. the relationship facilitates healthy choices

> >> resulting in good outcomes.

> >> >> > >

> >> >> > > any framework surrounding the doctor-patient relationship must

> >> >> > be defined by the needs of the doctor-patient relationship. form

> >> follows function.

> >> >> > >

> >> >> > > just my thoughts.

> >> >> > >

> >> >> > > LL

> >> >> > >

> >> >> > >

> >> >> > > ---------------------------------

> >> >> > > Yahoo! Travel

> >> >> > > Find great deals to the top 10 hottest destinations!

> >> >> > >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

Link to comment
Share on other sites

Guest guest

Good summary on your part. But I am in fact following my contractual language

exactly. As I mentioned, I just signed one yesterday & it said " will provide

interpretor services to deaf patients at no charge or make reasonable

accomodations if indicated. " In the final analysis though, it has minimal to no

impact on my personal practice because I have yet to be asked to see a deaf

patient. I can tell you though my bottom line: I will not be forced to take on

any new patient that I do not feel comfortable seeing or that would not be a

good fit. One of the biggest mistakes (in my opinion) I still colleagues in

private practice making is not running a things like a business; rather, they

try to look at it as a " save the world " venture. True, we are different than

say, a hairdresser, but it is still a business first and I just will not be

forced to see patients at a loss. Now, if you are seeing these patients for

free out of the goodness of your heart or have a particular i!

nterest in it, then that is a bit different I guess. But if you are just

seeing them for free because you feel obligated to by law, then count me out on

that one.

>

>

> Date: 2006/03/25 Sat PM 12:47:00 EST

> To: < >

> Subject: Re: Re: medical interpreter and non compliant

pt.

>

> I wanted to remain quiet on this, but I think I have to step in now. This

> is very close to my area of expertise. I know sign language and work with

> a few hundred deaf patients here in Rochester, New York. I have served as

> an expert witness in legal cases, and presented both locally and

> nationally on the issue and have served on panels for HCFA (now called

> CMS) regarding services for the deaf.

>

> First off, I will make clear that my personal preference would be that

> interpreters could bill directly to insurance companies. My second

> preference would be that doctors could pay interpreters and then have a

> code to receive payment (at least partial) through the insurance companies

> with the in regular charges. This would respect the extra work that is

> inherently needed for the great majority of deaf patients we see.

>

> Regarding the discussion so far I want to make a clear there really is no

> " urban legend " about the requirements for interpreters for the deaf in

> medical care. Just because not many cases are brought before the courts

> does not mean that this is not a reality.

>

> Also, understand there are cases that have made it through the courts but

> most often these are settled out-of-court. I believe most of the

> challenges to ADA have been regarding the jurisdiction of the law and

> whether they apply to state hospitals or other subtle situations.

>

> Whether we think it's fair or not we are obligated to follow laws of the

> land and the contracts we sign with the insurance companies.

>

> Also, when considering the need for interpreters for the deaf we must

> understand how medical professionalism is interpreted by our society as

> well as the limited English skills of most deaf patients and the

> difference of American sign language from English.

>

> Whether we feel we are simply running a business are not, the truth is our

> society has established high standards for our behaviors and expects us to

> live up to them. This has been supported for many decades by professional

> organizations outlining medical ethics and professionalism. These are so

> ingrained in our society that they have a legal standing. Our actions

> cannot be considered the same as hairdressers, auto mechanics or other

> laborers. We have an obligation to our society, our patients and our

> colleagues to maintain a professionalism when providing care.

>

> Also, financially the ADA is clear in stating the overall financial burden

> is not judged by an individual event but on our total financial status.

> The ADA has many parts to it and each must be considered in relationship

> to the others. Be careful in pulling on single sections or clauses. See

> below regarding certain sections of the law than cover the financial

> issues.

>

> Most deaf patients have far weaker English skills than hearing patients.

> Trying to communicate with them with written English in most situations

> could be argued as close to malpractice as we are potentially jeopardizing

> our ability to gather the medical information needed to make proper

> decisions and to be sure the information we communicate may be understood.

>

> I will offer one example. If we write, " your test was negative for

> anemia " that could be understood by a sign language user as meaning, " your

> test was bad. You have anemia. " Now, I recommend we do not speak that

> way but the truth is we physicians often do. What is written in English

> by using the word " negative " suggests the absence of anemia. But the sign

> for " negative " is not used in that way. Rather, it suggests a " bad "

> condition. Thus, by depending on the written English we may be

> communicating the exact opposite of what is intended.

>

> I know of many, many situations where doctors communication with patients

> has been misunderstood because of the lack of interpretation. Often, I

> need to re-explain to my patients what the specialist believed had been

> communicate at an appointment.

>

> Finally, please see below for an excerpt of something I have written

> regarding the ADA and the use of sign language interpreters.

>

> Thank you for considering this issue. I do beg you to use interpreters

> when working with deaf patients.

> Tim

> .... excerpt from my writing...

>

> To safeguard the rights of American citizens with disabilities to access

> services throughout our society on as equal terms as possible with

> non-disabled citizens, the United States Congress passed, and President

> Bush signed into law, the Americans With Disabilities Act of 1990

> (commonly referred to as the ADA). The ADA addresses the issue of

> accessibility for our citizens with disabilities in all aspects of our

> society. There are pertinent details in the ADA as it relates to an

> initial doctor-patient consultation when a Deaf person requests an ASL

> interpreter but then must use pen-and-paper for communication.

>

> Section 2 of ADA finds that “discrimination against individuals with

> disabilities persists in such critical areas as ... health services” and

> that “the Nation's proper goals regarding individuals with disabilities

> are to assure equality of opportunity, full participation, independent

> living, and economic self-sufficiency for such individuals.”

>

> Section 3 of ADA includes within its definition of an auxiliary aid and

> service “qualified interpreters or other effective methods of making

> aurally delivered materials available to individuals with hearing

> impairments.”

>

> Section 301 of ADA states “the following private entities are considered

> public accommodations for purposes of this title, if the operations of

> such entities affect commerce ... professional office of a health care

> provider, hospital, or other service establishment.” It also defines

> “commercial facilities (as) facilities (which) ... are intended for

> nonresidential use; and ... whose operations will affect commerce.

>

>

> The same section also states “the term " readily achievable " means easily

> accomplishable and able to be carried out without much difficulty or

> expense. In determining whether an action is readily achievable, factors

> to be considered include-- (A) the nature and cost of the action needed

> under this Act; (B) the overall financial resources of the facility or

> facilities involved in the action...”

>

> Section 302 of ADA states, “Goods, services, facilities, privileges,

> advantages, and accommodations shall be afforded to an individual with a

> disability in the most integrated setting appropriate to the needs of the

> individual.”

>

> Also, Section 302 of ADA includes in the definition of discrimination “a

> failure to take such steps as may be necessary to ensure that no

> individual with a disability is excluded, denied services, segregated or

> otherwise treated differently than other individuals because of the

> absence of auxiliary aids and services, unless the entity can demonstrate

> that taking such steps would fundamentally alter the nature of the good,

> service, facility, privilege, advantage, or accommodation being offered or

> would result in an undue burden.”

>

>

>

>

>

>

>

> > Yes, I think you are correct. The whole ADA interprtor thing persists

> > in " urbal legend " form despite no such law.

> >

> >

> >>

> >>

> >> Date: 2006/03/25 Sat AM 08:17:47 EST

> >> To:

> >> Subject: Re: medical interpreter and non

> >> compliant pt.

> >>

> >> There may be such a law in Washington, I am sure there is none in

> >> Indiana and I will check about Illinois. The federal law they are

> >> talking about applies to state agencies or " receivers of federal

> >> funding " , which we are not.

> >>

> >>

> >>

> >> >

> >> > My information came from my malpractice insurance company.  Here is

> >> the link:

> >> >

> >> >  

> >> >

> >> > http://www.phyins.com/pi/risk/faq.html

> >> >

> >> >  

> >> >

> >> > It specifically addresses requiring people to bring their own

> >> interpreter, and suggests against it.

> >> >

> >> >  

> >> >

> >> > We also find our patients that require interpreters (about 7) are

> >> pleasant to deal with, even if we don?t make money on their visits. 

> >> Don?t get me wrong, I think the law is stupid and that it should

> >> provide funds and a limited time for those who do not speak English

> >> but do speak other languages (so they are forced to learn the

> >> language of the country they live in).  Sign language does not

> >> include articles, which makes it difficult to have an appointment

> >> with a note pad.  It is hard to read and difficult for them to

> >> understand.  It also seems to be difficult have a detailed

> >> conversation about managing diabetes through gesturing.  But I have

> >> called our legislators about it as well as crummy Medicare

> >> reimbursement, but they haven?t changed the law yet.  I keep

> >> holding my breath.

> >> >

> >> >  

> >> >

> >> > And I hate to say it, but if your defense is you?re a doctor and

> >> can?t afford a $60 bill for an interpreter, I wish you luck.  I

> >> don?t think you would fare well in open court.

> >> >

> >> >  

> >> >

> >> > Ernie

> >> >

> >> >  

> >> >

> >> >  

> >> >

> >> >

> >> > From:

> >> > [mailto: ] On Behalf Of

> >> Brock DO

> >> > Sent: Thursday, March 23, 2006 7:17 AM

> >> > To:

> >> > Subject: RE: medical interpreter and non

> >> compliant pt.

> >> >

> >> >  

> >> >

> >> > Good info.  And chances are that if a potential patient is going to

> >> be that adamant about following the letter of the ADA law right

> >> from the start by waving the requirements in your face, then most

> >> likely they will not be a good fit anyways & will not last long

> >> (will be dismissed for other reasons probably).

> >> >

> >> >  

> >> >

> >> >

> >> >

> >> >  

> >> >

> >> > Re: medical interpreter and non

> >> compliant pt.

> >> >

> >> >  

> >> >

> >> > The ADA does not mandate the use of interpreters in every instance.

> >> The health care professional can choose alternatives to interpreters

> >> as long as the result is effective communication. Alternatives to

> >> interpreters should be discussed with hearing impaired patients,

> >> especially those not aware that such alternatives are permissible

> >> under the Act. Acceptable alternatives may include: note taking;

> >> written materials; or, if viable, lip reading. A health care

> >> > professional or facility is not required to provide an interpreter

> >> when:

> >> >

> >> > ·         it would present an undue burden. An undue burden is a

> >> significant expense or difficulty to the operation of the facility.

> >> Factors courts use to determine whether providing an interpreter

> >> would present an undue burden include the practice or facility's

> >> operating income and eligibility for tax credits, and whether it

> >> has sources of outside funding or a parent company. Courts also

> >> consider the frequency of visits that would require the services of

> >> an interpreter. However, the single factor of the cost of an

> >> interpreter exceeding the cost of a medical consultation generally

> >> has not been found by the courts to be an undue burden.

> >> >

> >> > Source:  http://www.ama-assn.org/ama/pub/category/4616.html

> >> >

> >> >  

> >> >

> >> > Brett

> >> >> medical interpreter and non

> >> compliant pt.

> >> >>

> >> >>  

> >> >>

> >> >> Hi group

> >> >>

> >> >> I would like to know if as physician we are obligated to provide

> >> and

> >> >> pay fro interpreter or patient has to do it? and the second

> >> question is what is the best way to document or track or get the

> >> pt. to follow up and what is the best way to protect the practice

> >> from the legal consequences? Thanks

> >> >>

> >> >> Mandana

> >> >>

> >> >>  

> >> >>

> >> >> -------------- Original message --------------

> >> >>

> >> >>

> >> >> > Health care is a basic human need, depends on how you define it.

> >> Certain christian sects would say wrong. It is not food and

> >> water. It is not shelter from the elements. How far do you take

> >> it?

> >> >> >

> >> >> > We are all in this to help people be the best they can be. You

> >> have to be careful of how you define the patient relationship

> >> nowadays also. Much is being done in chiropractor offices, mall

> >> clinics , and in the Emergency Room.

> >> >> >

> >> >> > Just stirring the pot a little to see what floats to the top.

> >> Brent

> >> >> >

> >> >> > >

> >> >> > > i've been reading about the social burden of being a doctor

> >> and

> >> >> > how it relates to low overhead practice with great interest.

> >> >> > >

> >> >> > > there are some underlying fundamental precepts i like to keep

> >> in

> >> >> > mind when discussing these things.

> >> >> > >

> >> >> > > they are:

> >> >> > >

> >> >> > > health care is not a right or privilege; it is a basic human

> >> >> > need, just like food, clothing and shelter. everybody needs it.

> >> >> > >

> >> >> > > good health care arises from a healthy doctor-patient

> >> >> > relationship. the relationship facilitates healthy choices

> >> resulting in good outcomes.

> >> >> > >

> >> >> > > any framework surrounding the doctor-patient relationship must

> >> >> > be defined by the needs of the doctor-patient relationship. form

> >> follows function.

> >> >> > >

> >> >> > > just my thoughts.

> >> >> > >

> >> >> > > LL

> >> >> > >

> >> >> > >

> >> >> > > ---------------------------------

> >> >> > > Yahoo! Travel

> >> >> > > Find great deals to the top 10 hottest destinations!

> >> >> > >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

> >> >> >

Link to comment
Share on other sites

Guest guest

RE You are a client of the Fed

If you take Medicare, you have to comply with THEIR rules.

I don't make the rules.

Legal opinions don't always make sense. Wish they did-- wouldn't have needed a lawyer to set up practice.

I'm not a lawyer, though, so you'll need to decide on getting one-- I do not offer legal opinions.

medical interpreter and non compliant pt. Hi groupI would like to know if as physician we are obligated to provide and pay fro interpreter or patient has to do it? and the second question is what is the best way to document or track or get the pt. to follow up and what is the best way to protect the practice from the legal consequences? ThanksMandana -------------- Original message --------------> Health care is a basic human need, depends on how you define it.> Certain christian sects would say wrong. It is not food and water.> It is not shelter from the elements. How far do you take it?>> We are all in this to help people be the best they can be. You have> to be careful of how you define the patient relationship nowadays> also. Much is being done in chiropractor offices, mall clinics ,> and in the Emergency Room.>> Just stirring the pot a little to see what floats to the top.> Brent> > >> > i've been reading about the social burden of being a doctor and> how it relates to low overhead practice with great interest.> >> > there are some underlying fundamental precepts i like to keep in> mind when discussing these things.> >> > they are:> >> > health care is not a right or privilege; it is a basic human> need, just like food, clothing and shelter. everybody needs it.> >> > good health care arises from a healthy doctor-patient> relationship. the relationship facilitates healthy choices> resulting in good outcomes.> >> > any framework surrounding the doctor-patient relationship must> be defined by the needs of the doctor-patient relationship. form> follows function.> >> > just my thoughts.> >> > LL> >> >> > ---------------------------------> > Yahoo! Travel> > Find great deals to the top 10 hottest destinations!> >>>>>>>>>

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RE You are a client of the Fed

If you take Medicare, you have to comply with THEIR rules.

I don't make the rules.

Legal opinions don't always make sense. Wish they did-- wouldn't have needed a lawyer to set up practice.

I'm not a lawyer, though, so you'll need to decide on getting one-- I do not offer legal opinions.

medical interpreter and non compliant pt. Hi groupI would like to know if as physician we are obligated to provide and pay fro interpreter or patient has to do it? and the second question is what is the best way to document or track or get the pt. to follow up and what is the best way to protect the practice from the legal consequences? ThanksMandana -------------- Original message --------------> Health care is a basic human need, depends on how you define it.> Certain christian sects would say wrong. It is not food and water.> It is not shelter from the elements. How far do you take it?>> We are all in this to help people be the best they can be. You have> to be careful of how you define the patient relationship nowadays> also. Much is being done in chiropractor offices, mall clinics ,> and in the Emergency Room.>> Just stirring the pot a little to see what floats to the top.> Brent> > >> > i've been reading about the social burden of being a doctor and> how it relates to low overhead practice with great interest.> >> > there are some underlying fundamental precepts i like to keep in> mind when discussing these things.> >> > they are:> >> > health care is not a right or privilege; it is a basic human> need, just like food, clothing and shelter. everybody needs it.> >> > good health care arises from a healthy doctor-patient> relationship. the relationship facilitates healthy choices> resulting in good outcomes.> >> > any framework surrounding the doctor-patient relationship must> be defined by the needs of the doctor-patient relationship. form> follows function.> >> > just my thoughts.> >> > LL> >> >> > ---------------------------------> > Yahoo! Travel> > Find great deals to the top 10 hottest destinations!> >>>>>>>>>

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My apologies if I offended. That was not my intent. I was presenting the

perspective of how a lawyer might approach the idea that a doc refuses to

provide an interpreter and says it's because of cost. I meant for example

sake only. This has been part of the approach used in legal discussions

and even in court cases related to this issue.

As I started out saying, I'd much prefer that insurance companies would

pay for the services as I think it is basic to allowing us to provide

care. Some insurers in the country are trialing such efforts. But, what

I wish for doesn't match the reality of ADA.

Again, I meant no offense. I wish you success and hope you are far in the

red very soon (and I'm praying the same for myself too)!

By the way, I pay for interpreters 1-2 times a month even though I know

sign language. Why? Because some of my patients have minimal language

skills and are deaf. I get a certified deaf interpreter. That is a deaf

person who is skilled in sign language linguistics and can take the

formalized language of ASL and transform it to gestural communication. It

is remarkable to see the comprehension of the patients soar when the

communication method is changed from my sign language to the certified

deaf interpreter.

Tim

> Tim, I started 4 months ago from zero patients. I do not " decorate " my

> office, nor can I afford a lawyer for such advice. I do locum tenens

> to pay my rent and malpractice.

>> Realistically, if such a small fee will delay you

>> from getting in the red, your business plan may well fail anyway

> No, it will delay me to pull a salary and feed my three children.

>

>

>

>> A physician operating in the black is actually a very rare thing.

>> So it

>> would be a special situation I imagine when considering a legal issue.

>>

>> However, I imagine any half decent lawyer would clarify how long you

>> project to remain in the black and whether a " small fee " to pay for an

>> interpreter that allows you to offer appropriate care will prevent you

>> from getting there. Realistically, if such a small fee will delay you

>> from getting in the red, your business plan may well fail anyway.

>> And, if

>> you look at all your financial books you would need to demonstrate

>> there

>> are no other " extra fees " paid here or there. For example, have you

>> spent

>> any extra money for decorating the walls of the office? Do those

>> allow

>> you to improve the quality of your service for the patients' sake?

>>

>> Thus, the question of our paying for interpreters finances when put in

>> context of professionalism and the total financial picture becomes

>> very

>> cloudy. This is not cut and dry whether you are currently in the

>> black,

>> in the red or believe that every decision you make is based on

>> " running a

>> business " .

>>

>> Tim

>>

>>> " or accommodation being offered or

>>> would result in an undue burden.”

>>> As a solo-solo physician office, still operating in black, I can

>>> prove

>>> that this would be an undue burden for my office.

>>>

>>>

>>>

>>>> or accommodation being offered or

>>>> would result in an undue burden.”

>>

>>

>>

>>

>>

>>

>>

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My apologies if I offended. That was not my intent. I was presenting the

perspective of how a lawyer might approach the idea that a doc refuses to

provide an interpreter and says it's because of cost. I meant for example

sake only. This has been part of the approach used in legal discussions

and even in court cases related to this issue.

As I started out saying, I'd much prefer that insurance companies would

pay for the services as I think it is basic to allowing us to provide

care. Some insurers in the country are trialing such efforts. But, what

I wish for doesn't match the reality of ADA.

Again, I meant no offense. I wish you success and hope you are far in the

red very soon (and I'm praying the same for myself too)!

By the way, I pay for interpreters 1-2 times a month even though I know

sign language. Why? Because some of my patients have minimal language

skills and are deaf. I get a certified deaf interpreter. That is a deaf

person who is skilled in sign language linguistics and can take the

formalized language of ASL and transform it to gestural communication. It

is remarkable to see the comprehension of the patients soar when the

communication method is changed from my sign language to the certified

deaf interpreter.

Tim

> Tim, I started 4 months ago from zero patients. I do not " decorate " my

> office, nor can I afford a lawyer for such advice. I do locum tenens

> to pay my rent and malpractice.

>> Realistically, if such a small fee will delay you

>> from getting in the red, your business plan may well fail anyway

> No, it will delay me to pull a salary and feed my three children.

>

>

>

>> A physician operating in the black is actually a very rare thing.

>> So it

>> would be a special situation I imagine when considering a legal issue.

>>

>> However, I imagine any half decent lawyer would clarify how long you

>> project to remain in the black and whether a " small fee " to pay for an

>> interpreter that allows you to offer appropriate care will prevent you

>> from getting there. Realistically, if such a small fee will delay you

>> from getting in the red, your business plan may well fail anyway.

>> And, if

>> you look at all your financial books you would need to demonstrate

>> there

>> are no other " extra fees " paid here or there. For example, have you

>> spent

>> any extra money for decorating the walls of the office? Do those

>> allow

>> you to improve the quality of your service for the patients' sake?

>>

>> Thus, the question of our paying for interpreters finances when put in

>> context of professionalism and the total financial picture becomes

>> very

>> cloudy. This is not cut and dry whether you are currently in the

>> black,

>> in the red or believe that every decision you make is based on

>> " running a

>> business " .

>>

>> Tim

>>

>>> " or accommodation being offered or

>>> would result in an undue burden.”

>>> As a solo-solo physician office, still operating in black, I can

>>> prove

>>> that this would be an undue burden for my office.

>>>

>>>

>>>

>>>> or accommodation being offered or

>>>> would result in an undue burden.”

>>

>>

>>

>>

>>

>>

>>

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Actually, ADA would be unrelated to Medicare for doctors offices. It's

pretty clearly stated in the law.

There have been legal arguments about whether state-owned/run hospitals

would be outside the jurisdiction of the law but I think those have mostly

failed as arguments. One of those was defended by Elliott Spitzer the

Attorney General of New York State in defense of a State Hospital in

Syracuse a few years ago and related to the provision of interpreters for

a deaf couple who, I think, had a child in the hospital. But, I admit,

the details of the case may be mixed in with others I have heard about.

Tim

> RE You are a client of the Fed

>

> If you take Medicare, you have to comply with THEIR rules.

>

> I don't make the rules.

>

> Legal opinions don't always make sense. Wish they did-- wouldn't have

> needed a lawyer to set up practice.

>

> I'm not a lawyer, though, so you'll need to decide on getting one-- I do

> not offer legal opinions.

> medical interpreter and non

> compliant pt.

>

>

>

> Hi group

>

> I would like to know if as physician we are obligated to

> provide and pay fro interpreter or patient has to do it? and

> the second question is what is the best way to document or

> track or get the pt. to follow up and what is the best way to

> protect the practice from the legal consequences? Thanks

>

> Mandana

>

>

>

> -------------- Original message --------------

>

>

> > Health care is a basic human need, depends on how you define

> it. Certain christian sects would say wrong. It is not food

> and water. It is not shelter from the elements. How far do

> you take it?

> >

> > We are all in this to help people be the best they can be.

> You have to be careful of how you define the patient

> relationship nowadays also. Much is being done in

> chiropractor offices, mall clinics , and in the Emergency

> Room.

> >

> > Just stirring the pot a little to see what floats to the

> top. Brent

> >

> > >

> > > i've been reading about the social burden of being a

> doctor and

> > how it relates to low overhead practice with great interest.

> > >

> > > there are some underlying fundamental precepts i like to

> keep in

> > mind when discussing these things.

> > >

> > > they are:

> > >

> > > health care is not a right or privilege; it is a basic

> human

> > need, just like food, clothing and shelter. everybody needs

> it.

> > >

> > > good health care arises from a healthy doctor-patient

> > relationship. the relationship facilitates healthy choices

> resulting in good outcomes.

> > >

> > > any framework surrounding the doctor-patient relationship

> must

> > be defined by the needs of the doctor-patient relationship.

> form follows function.

> > >

> > > just my thoughts.

> > >

> > > LL

> > >

> > >

> > > ---------------------------------

> > > Yahoo! Travel

> > > Find great deals to the top 10 hottest destinations!

> > >

> >

> >

> >

> >

> >

> >

> >

> >

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