Guest guest Posted September 13, 2006 Report Posted September 13, 2006 Dear Pam, Diane, Regina, Mark and Pete-- thanks for all of your help!! I finally plugged the dongle -without the usb cord-into the computer and finally it worked and created a Com port for it that it would read! I then reattached the usb retractable cord, and it is still working. Go figure! Thanks again for the help and support (computers are great when i know what they are doing.) --Warmly, This email and any attachments may contain confidential information and it is intended for the addressee only. If you are not the intended recipient, you should destroy this message and notify the sender by reply email. If you are not the addressee, any disclosure, reproduction or transmission of this email is strictly prohibited. -------------- Original message -------------- > Hi , > > Hope all is well with you. Saw your post and believe > it or not, I just spoke with Bruce because I too had a > similar problem. > > Is your dongle light ON and then blinks to match the > Pendant? I ask because my dongle as it turned out, > was bad. My dongle was OFF and then blinked on, > showing "connecting" on the toolbar, when it should > have been "ON" and blinking to match the Pendant. > Does that make sense? > > If you have 2 pendants, look at the light on the > dongles and see if they're on or off more. > > I hope you solve this. I do indeed know how > frustrating this is as I've struggled for 6 weeks > until Bruce finally said he called me an d we solved it > within 5 mins. > > Take care, > Pam Bilodeau > > __________________________________________________ > Quote
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