RE: OON insurance question

[Guest guest]

Good morning all!

We have a patient that lives here in Arkansas but has been to Baylor for work-up b/c UH was primary; now that MC has become primary, pt has switched to us b/c he doesn't want to stay with Dallas (sorry Amy) and its easier for him to stay in Ark.

I've gotten his benefits and they will be OON; now..

1. do you guys ever type up the Ins benefits and have pt. sign off that they agree??? or

2. do you just verbally go over?

If you have them sign off, would you you share your form with me??

Thanks, Kim

Kim Bentley, BBAOffice Manager - Kidney Transplant ProgramBaptist Health Medical Center - Little RockMedical Towers 2, Suite 800Little Rock, Arkansas 72205phone: fax: email: kabentle@...

IMPORTANT NOTICE - The information (both of the message and any attachments) contained in this message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or an agent responsible for delivering it to an intended recipient, or has received this message in error, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this message and any such actions are strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the transmitted information.

[Guest guest]

I verbally review the benefits and leave it to the patient and their family to make the best decision for themselves. It's not something I run into often, and most patients choose to take the OON benefits to keep their care here.

-----Original Message-----From: Kim Bentley Sent: Monday, June 21, 2004 10:12 AMTo: TxFinancialCoordinators Subject: Re: OON insurance question

Good morning all!

We have a patient that lives here in Arkansas but has been to Baylor for work-up b/c UH was primary; now that MC has become primary, pt has switched to us b/c he doesn't want to stay with Dallas (sorry Amy) and its easier for him to stay in Ark.

I've gotten his benefits and they will be OON; now..

1. do you guys ever type up the Ins benefits and have pt. sign off that they agree??? or

2. do you just verbally go over?

If you have them sign off, would you you share your form with me??

Thanks, Kim

Kim Bentley, BBAOffice Manager - Kidney Transplant ProgramBaptist Health Medical Center - Little RockMedical Towers 2, Suite 800Little Rock, Arkansas 72205phone: fax: email: kabentle@...IMPORTANT NOTICE - The information (both of the message and any attachments) contained in this message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or an agent responsible for delivering it to an intended recipient, or has received this message in error, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this message and any such actions are strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the transmitted information.

[Guest guest]

Kim, We do have a form that advises patients of their benefits, and

financial responsibility - not a lot of detail, just a snapshot also has

a section about " notifying us of any change " . We had it printed in

triplicate to keep a copy in the pateint's chart and financial file. I

will send it to you privately.

Craycraft

Transplant Financial Coordinator

University of Kansas Medical Center

Fax

lcraycraft@...

>>> kabentle@... 6/21/2004 9:11:57 AM >>>

Good morning all!

We have a patient that lives here in Arkansas but has been to Baylor

for work-up b/c UH was primary; now that MC has become primary, pt has

switched to us b/c he doesn't want to stay with Dallas (sorry Amy) and

its easier for him to stay in Ark.

I've gotten his benefits and they will be OON; now..

1. do you guys ever type up the Ins benefits and have pt. sign off

that they agree??? or

2. do you just verbally go over?

If you have them sign off, would you you share your form with me??

Thanks, Kim

Kim Bentley, BBA

Office Manager - Kidney Transplant Program

Baptist Health Medical Center - Little Rock

Medical Towers 2, Suite 800

Little Rock, Arkansas 72205

phone:

fax:

email: kabentle@...

IMPORTANT NOTICE - The information (both of the message and any

attachments) contained in this message is intended only for the use of

the individual or entity to which it is addressed and may contain

information that is privileged, confidential and exempt from disclosure

under applicable law. If the reader of this message is not the intended

recipient or an agent responsible for delivering it to an intended

recipient, or has received this message in error, you are hereby

notified that we do not consent to any reading, dissemination,

distribution or copying of this message and any such actions are

strictly prohibited. If you have received this message in error, please

notify the sender immediately and destroy the transmitted information.

[Guest guest]

Thanks and !!!

If there is anyone else, please feel free to email me still; several observations are always great..

thanks, kim

Kim Bentley, BBAOffice Manager - Kidney Transplant ProgramBaptist Health Medical Center - Little RockMedical Towers 2, Suite 800Little Rock, Arkansas 72205phone: fax: email: kabentle@...

IMPORTANT NOTICE - The information (both of the message and any attachments) contained in this message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or an agent responsible for delivering it to an intended recipient, or has received this message in error, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this message and any such actions are strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the transmitted information.

[Guest guest]

we also do a verbal review only - at initial visit and again on surg eval appt day, which immediately precedes the request for precert.

-----Original Message-----From: Kim Bentley Sent: Monday, June 21, 2004 7:40 AMTo: TxFinancialCoordinators Subject: Re: OON insurance question

Thanks and !!!

If there is anyone else, please feel free to email me still; several observations are always great..

thanks, kim

Kim Bentley, BBAOffice Manager - Kidney Transplant ProgramBaptist Health Medical Center - Little RockMedical Towers 2, Suite 800Little Rock, Arkansas 72205phone: fax: email: kabentle@...IMPORTANT NOTICE - The information (both of the message and any attachments) contained in this message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or an agent responsible for delivering it to an intended recipient, or has received this message in error, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this message and any such actions are strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the transmitted information.

IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should contact the sender and delete the message. Any unauthorized disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.