Guest guest Posted September 15, 2008 Report Share Posted September 15, 2008 Gretchen, I too have this problem. Basically, I just export them one at a time. The Office Ally support people told me it is a know glitch. The file does overwrite so that you have to import into Office Ally after you export one (or rename the file each time). It works for me as I don’t do a lot of billing, but if anyone has a faster way, I’d love to learn it. Sharon Sharon McCoy , M.D. Renaissance Family Medicine The Rebirth of Personal Healthcare www.SharonMD.com Phone Fax (949) 281-2197 If you received this message in error, please notify me and then delete. EMail may not be entirely confidential. From: [mailto: ] On Behalf Of Gretchen Reis MD Sent: Monday, September 15, 2008 2:41 PM To: Subject: AC/OA upload I’m starting to bill insurance with AC and Office Ally. I can’t export a few selected files though…they rewrite over each other in the billing file I’m going to upload. No one at AC could help me…said it shouldn’t be doing that. (!) Couldn’t find anything on AC user board. I have to export all the day’s encounters, and then go into the billing file and delete the ones I’m not uploading to OA (i.e. selfpay). Anyone run into this and figure it out? Gretchen Reis MD Circleville, OH Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.