Guest guest Posted February 5, 2006 Report Posted February 5, 2006 Hi, Over the years, I have made lots of goofs. I tell the customer and ask for a delay in delivering the product. Then, if I have run out of materials, I find a vendor who will ship quickly, so that I can complete the order as timely as possible. I always hope that the customer will forgive the delay and appreciate the fact that I want to deliver the best possible product. I have never had a complaint, using this approach. Steve Earl Glen Custom Perfumery Quote
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