Guest guest Posted March 20, 2004 Report Share Posted March 20, 2004 Message text written by INTERNET: >Sara: My goal is always to see the patients 2x and I am successful about half the time. Unfortunately, the surgeons I work with only require one visit, and generally the insurance company will only pay for one visit. I try to convince the patient of the value of seeing me more than once, and many times they will, but sometimes they won't. And, although it is a lot to cover, I feel from an ethical standpoint, if I at least give them a handout with the information they need on it, at least they have access to the postop eating instructions. I am going to try to meet with these surgeons soon and hope to convince them to require a three visit combo, and I'll let you know how that goes. Randee. < Hi Randee and Colleagues - I just have to jump in here on your comment. Please, Randee, know that I am not jumping on you - I am jumping on US, us dietitans as professionals. I make my living (sometimes well, sometimes not so well - as the business goes up and down!) in private practice. Even though I know where every dollar comes and goes, I STILL fall into the same old patterns of giving too much information away for free. Every time each of us does this, we shoot ourselves - no matter where employed - in the foot. We shoot our own selves, and we keep our profession oppressed. What I'm reacting to....your comment about giving post-op info away for free, just so the patient has it. Think about the value they miss by skipping an appointment with you. Yes, I know they have to pay cash but if the doctors value your services, the patients will value them more, and the cash out will make more sense to them and hurt less. Think of the value you give them in their handouts. It's a parallel to a surgeon saying, here's a handout on post-op complications...call if you need us - rather than requiring (I hope they do...) the patients to return for a post-op check-up. The patients have to pay for those deductibles and co-pays....but it's an expected part of the package and they willing pay the money (relatively speaking). I have no idea what your presentation plans or needs are (depends on where the perspective of the surgeons)...but, my unsolicited advice is, give them facts (can anyone help - are there any on post-op complications based on RD input or lack thereof?!!?). Try also to compare the post-op progress of several of your own clients - those that received your full services and those that didn't. You can definitely pull from the weight management world on behavior change and the need for accountability and support in the effectiveness of any behavior change. Best of luck, Randee - based on your comments I've read on this list, you know your stuff and you'll do well....Just wanted to pump you up as to your worth as, hopefully, a way to strengthen your stance! Trevethan, MS, RD, LD Private Practice: Consultations, Speaking Engagements, Technical and Consumer Writing Nutrition Advantage, LLC 580 Lincoln Park Blvd., Suite 266 Dayton, Ohio 45429 trevethan@... 937.294.3228 Adjunct Instructor: University of Dayton Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 20, 2004 Report Share Posted March 20, 2004 : Thanks for your comments. You most definitely are right on, I tend to give away a lot for "free". As I said, I am working on changing the situation. I too am in private practice, and see the minimal value put on our services. We do all have an obligation to work on changing these attitudes. thanks for the help. Randee Re: Report for Insurance Approval Message text written byINTERNET: >Sara: My goal is always to see the patients 2x and I am successful abouthalf the time. Unfortunately, the surgeons I work with only require onevisit, and generally the insurance company will only pay for one visit. Itry to convince the patient of the value of seeing me more than once, andmany times they will, but sometimes they won't. And, although it is a lotto cover, I feel from an ethical standpoint, if I at least give them ahandout with the information they need on it, at least they have access tothe postop eating instructions. I am going to try to meet with thesesurgeons soon and hope to convince them to require a three visit combo, andI'll let you know how that goes. Randee.<Hi Randee and Colleagues -I just have to jump in here on your comment. Please, Randee, know that Iam not jumping on you - I am jumping on US, us dietitans as professionals. I make my living (sometimes well, sometimes not so well - as the businessgoes up and down!) in private practice. Even though I know where everydollar comes and goes, I STILL fall into the same old patterns of givingtoo much information away for free. Every time each of us does this, weshoot ourselves - no matter where employed - in the foot. We shoot our ownselves, and we keep our profession oppressed.What I'm reacting to....your comment about giving post-op info away forfree, just so the patient has it. Think about the value they miss byskipping an appointment with you. Yes, I know they have to pay cash but ifthe doctors value your services, the patients will value them more, and thecash out will make more sense to them and hurt less. Think of the valueyou give them in their handouts. It's a parallel to a surgeon saying,here's a handout on post-op complications...call if you need us - ratherthan requiring (I hope they do...) the patients to return for a post-opcheck-up. The patients have to pay for those deductibles andco-pays....but it's an expected part of the package and they willing paythe money (relatively speaking).I have no idea what your presentation plans or needs are (depends on wherethe perspective of the surgeons)...but, my unsolicited advice is, give themfacts (can anyone help - are there any on post-op complications based on RDinput or lack thereof?!!?). Try also to compare the post-op progress ofseveral of your own clients - those that received your full services andthose that didn't. You can definitely pull from the weight managementworld on behavior change and the need for accountability and support in theeffectiveness of any behavior change.Best of luck, Randee - based on your comments I've read on this list, youknow your stuff and you'll do well....Just wanted to pump you up as to yourworth as, hopefully, a way to strengthen your stance! Trevethan, MS, RD, LDPrivate Practice: Consultations, Speaking Engagements, Technical andConsumer WritingNutrition Advantage, LLC580 Lincoln Park Blvd., Suite 266Dayton, Ohio 45429trevethan@...937.294.3228Adjunct Instructor: University of Dayton Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 21, 2004 Report Share Posted March 21, 2004 Message text written by INTERNET: > I am employed by a Medical Center. We charge up front for my services, as a " package " . They are not optional in our program. So far, I have had only 1 patient who has not followed through with all her post-op visits, but our program is new since Aug 03. ( I see pts twice prior to surgery, and at 2 weeks, 4 weeks, 3 mo, 6 mo, 9 mo, and 1 yr post-op.) Strathdee, RD, LD, LMHC, CEDS Genesis Medical Center < - What an excellent set up ....you have the support within the structure of the program to value your services. To charge up-front means the entire program includes your value...then it's up to the individual to decide their own journey and how much effort they want to place in the success of their short-term and long-term outcomes. This up-front payment removes the question in the patient's mind about how much they want to invest (money and also personal effort) at different stages of their preparation and recovery - and that heightens the probability that they will succeed...it makes the appointments more " pure " in terms of behavioral and educational input versus monetary output and reacting to the " loss " of that money. Trevethan, MS, RD, LD Private Practice: Consultations, Speaking Engagements, Technical and Consumer Writing Nutrition Advantage, LLC 580 Lincoln Park Blvd., Suite 266 Dayton, Ohio 45429 trevethan@... 937.294.3228 Adjunct Instructor: University of Dayton Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 2, 2004 Report Share Posted April 2, 2004 I am a new member, from Mt. Pleasant, MI and work primarily with gastric bypass, having done so on and off since 2000. Thank you for all your input on insurance reimbursement. This is a daily struggle for me(i think the director of billing has a dartboard with my pic). The 1 surgeon who does surgery has an undergrad degree in nutrition so I feel privilaged to work with him! RE: insurance reimbursement....it's chaotic using the dx: 278.01 for Morbid obesity and Procedure code: S9470 some cover, some don't. I have pt's call, but that is not always helpful. What I have been doing is charging for first pre-op appt. but then also see them during hospital stay, 2weeks post-op, 3months post-op and 6 months post-op. I find that I spend tons of time on the phone with them as well...so I am leaning to a program fee that is mandatory. Anyone have anything similar and what do you charge? I am trying to get a proposal to my boss. It would be much appreciated! Thanks! Stacey Frost, RD Central Michigan Community Hospital Mt. Pleasant, MI 48858 Quote Link to comment Share on other sites More sharing options...
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