Re: Ordered 32 oz container for smoothies .....

<))><

On Mar 22, 2011, at 11:37 AM, Cin wrote:

Just received it and it said it is for dry

grinding? Did I get the wrong one?

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March 23, 2011

Very weird that your communications to Customer service were ignored - the wet container says nothing so suggesting that you remove that label from the 32 oz. wet container is the best they could do for you.

Blessings,Lea Ann SavageSatellite Beach, FL(321) 773-7088 (home)(321-961-9219 (cell)))><'>www.VitamixLady.comwww..com<))><

On Mar 22, 2011, at 10:11 PM, Tony Szpara wrote:

Lea Ann have them check the blades.

Both of my containers say dry on them yet one was wet and one was

dry.

Requests to customer service for a new label to have my canisters

labeled properly were ignored.

Tony

On 3/22/2011 11:48 AM, Lea Ann Savage wrote:

Oh no - if you were looking for the 32 oz. wet container

then yes - it is the wrong one and you can't do wet

blending in the dry container. Call 1-800-848-2348 - they

will send you a shipping label to cover the cost of

returning the dry container and if you mention your

frustration with the situation I am hoping they will over

night your 32 oz. wet container with perhaps a 3-pack of

spatulas thrown in (find a way to ask for them :-)

So very sorry this happened.

Blessings,

Lea Ann Savage

Satellite Beach, FL

(321) 773-7088 (home)

(321-961-9219 (cell)

<))><

On Mar 22, 2011, at 11:37 AM, Cin wrote:

Just received it and it said it is for dry

grinding? Did I get the wrong one?

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This message was checked by NOD32 antivirus system.

March 23, 2011

I had someone who labels the computers at work make me a label with

a p-touch machine.

Yeah I was kind of disappointed that they never replied back to me.

Oh well.

Tony

On 3/23/2011 9:24 AM, Lea Ann Savage wrote:

Very weird that your communications to Customer service

were ignored - the wet container says nothing so

suggesting that you remove that label from the 32 oz. wet

container is the best they could do for you.

Blessings,

Lea Ann Savage

Satellite Beach, FL

(321) 773-7088 (home)

(321-961-9219 (cell)

<))><

On Mar 22, 2011, at 10:11 PM, Tony Szpara wrote:

Lea Ann have them check the blades.

Both of my containers say dry on them yet one

was wet and one was dry.

Requests to customer service for a new label to

have my canisters labeled properly were ignored.

Tony

On 3/22/2011 11:48 AM, Lea Ann Savage wrote:

Oh no - if you were looking for the 32 oz.

wet container then yes - it is the wrong one

and you can't do wet blending in the dry

container. Call 1-800-848-2348 - they will

send you a shipping label to cover the cost

of returning the dry container and if you

mention your frustration with the situation

I am hoping they will over night your 32 oz.

wet container with perhaps a 3-pack of

spatulas thrown in (find a way to ask for

them :-)

So very sorry this happened.

Blessings,

Lea Ann Savage

Satellite Beach, FL

(321) 773-7088 (home)

(321-961-9219 (cell)

<))><

On Mar 22, 2011, at 11:37 AM, Cin

wrote:

Just received it and it said it

is for dry grinding? Did I get the

wrong one?

__________ NOD32 5976 (20110322) Information

__________

This message was checked by NOD32 antivirus

system.

__________ NOD32 5978 (20110323) Information __________

This message was checked by NOD32 antivirus system.