Guest guest Posted November 1, 2006 Report Share Posted November 1, 2006 Call your comcast company, let them know it's happening. They won't know about it unless you call and they would have to turn on its CC to see it for themselves. I understand TV companies don't keep its CC on to keep eyes on it. Lee Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 1, 2006 Report Share Posted November 1, 2006 I am curious about something. Do the cable companies actually have anything to do with the captioning, or the individual networks? I ask this because the quality varies between the networks. No, I know the cable companies do not provide the captioning. But, does the way they process the sgnals have any impact? See, if there are issues with the captioning as Lydia is, who really is responsible for it. *---* *---* *---* *---* *---* Wait...I'm trying to imagine you with a personality. & Dreamer Doll (Guide Dawggie) Newport, Oregon N24C 3G 8/2000 Hookup rclark0276@... http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 1, 2006 Report Share Posted November 1, 2006 > > ... See, if there are issues with the captioning as Lydia is, who really is > responsible for it. This is exactly the problem! They all will pass the buck! I have an email in to Motorola, the maker of the high definition cable receiver. I am hoping they will be able to give me the most neutral answer, or at least troubleshooting advice. Often it seems CC is an afterthought, and no one at Comcast or anywhere else wants to spend much time thinking about it, much less fixing it. In our case, it started to happen on more than one channel, so I am thinking it is either Comcast or something local to our house. Lydia Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 1, 2006 Report Share Posted November 1, 2006 Lydia, You may want to google this and see if you can find independent information on who does what. In your case, if you see the same thing on all channels, I would not suspect the networks. So that narrows down the box or the service provider. Or the TV itself. HLA (Hearig Loss Assoc.) might also have some input on this. http://www.shhh.org/ *---* *---* *---* *---* *---* The secret of a good sermon is to have a good beginning and a good ending; and to have the two as close together as possible. -- Burns & Dreamer Doll (Guide Dawggie) Newport, Oregon N24C 3G 8/2000 Hookup rclark0276@... http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 1, 2006 Report Share Posted November 1, 2006 , in your reply to Lydia you referred her to www.shhh.org. When SHHH became HLA this year, the name of the website was changed to www.hearingloss.org. Re: Comcast - I've had cable through them for just 1-1/2 years now, and one of the first things I noticed was the inconsistency with captions. A movie shown on the On Demand channel for free with captions, would later show up on a cable station like TBS without captions. Or vice versa. Other times, an On Demand movie would be listed as captioned in the on-screen program guide, but not be captioned when it started. Or vice versa. It's maddening. Comcast in Los Angeles was just bought by Time Warner; this week all the channels were switched around so that people in different areas or the city will be able to go to the same channel number for the same station. Now I can email a friend to watch channel 74 and we'll both get HGTV. What I've noticed since the switch was made overnight Tuesday is that many programs get scrambled in the middle of a broadcast, and the captions go haywire. Last night I was watching a repeat of Amazing Race on GSN, and for the first five minutes the captions were those for the last five minutes of the blackjack show that had aired right before it. Also with the change, the selection of free On Demand movies is down to less than 20, and they're horrible. Now you have to pay $3.95 to get a recent film for 24 hours. What bothers me about this - aside from the further digging into my pocket to pay for cable - is not knowing whether these films will be captioned, even if they're labeled as captioned. I don't look forward to the hassle of having to call the cable company to get the charge wiped off the bill if the film isn't captioned. Time to write a letter to Time Warner. Enjoying TV in spite of the hassle, Diane " Knitting is more than it seems. Knitting is a complex and joyful art of creation in my everyday life. " ~~ Pearl-McPhee, the Yarn Harlot (www.yarnharlot.com) Diane Gross auntknits@... --------------------------------- Access over 1 million songs - Music Unlimited Try it today. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 1, 2006 Report Share Posted November 1, 2006 Diane, Either URL will work tho eventually, the old one will likely be closed down and one would be redirected automatically to the new one.. I think the captioning is a bag of worms and the FCC needs to be brought into it. Am sure its on their agenda but I have not been following that. Definitely not employed consistently. Like the newscasts, they do not always caption the live reports out in the field. Yet, when you watch sports, like NASCAR, the captioning has very very little lag time, and that is a sport running at almost 200 miles an hour. LOL So it can be done. *---* *---* *---* *---* *---* An optimist thinks this is the best possible world. --A pessimist fears this is true. & Dreamer Doll (Guide Dawggie) Newport, Oregon N24C 3G 8/2000 Hookup rclark0276@... http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 2, 2006 Report Share Posted November 2, 2006 I am embarrassed. I think it was our caption display settings that were the problem. It was only happening on the analog channels, not the HD ones. I think the font size was making the captions page or advance in a funny way that was causing the black boxes. We seem to have fixed it, but now some other things about the display is a little strange. Lydia Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 2, 2006 Report Share Posted November 2, 2006 Lydia, Is this a plazma screen? I was told that captioning is a problem with this type of screen and can actually " burn " a black area into the picture. You might want to discuss this with a place like Best Buy who sells these frequently. I learned this when our chapter was considering either a plasma screen for our captioning of meetings or a projector and regular screen. We opted for the projector. Alice http://www..com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 2, 2006 Report Share Posted November 2, 2006 Interesting, Alice, and good to know. No, it is a " old fashioned " (by today's standards) flat panel, wide screen HDTV with a CRT tube made by Philips! It weighs a ton! (We bought it about 4 years ago.) Lydia > > Lydia, > > Is this a plazma screen? I was told that captioning is a problem > with this type of screen and can actually " burn " a black area into the > picture. You might want to discuss this with a place like Best Buy > who sells these frequently. > > I learned this when our chapter was considering either a plasma screen > for our captioning of meetings or a projector and regular screen. We > opted for the projector. > > Alice > http://www..com > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 2, 2006 Report Share Posted November 2, 2006 Lydia, Always the little things that drive us crazy. Grab the manuals and sit down, have a good read. LOL That will help. *---* *---* *---* *---* *---* Maybe it's true that life begins at fifty.....But everything else starts to wear out, fall out, or spread out. -- Phyllis Diller & Dreamer Doll (Guide Dawggie) Newport, Oregon N24C 3G 8/2000 Hookup rclark0276@... http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 2, 2006 Report Share Posted November 2, 2006 Ah, -- if only the manuals actually SAID something....There is less than a page about all of those options, just basically stating they are there, but not really explaining what they do. It's baffling, actually. I am beginning to think that there was one caption-happy programmer who designed the Motorola receiver, and he or she didn't bother to tell anyone else how or why it all worked. So far I've talked to two Comcast tech support people who didn't even know that the caption menu existed until I walked them through it over the phone!! Now, I have ordered a new receiver box altogether so we can use DVR to record shows (ABC's Lost!) and I'll probably be learning a new caption interface starting Monday. Lydia 's mom Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 2, 2006 Report Share Posted November 2, 2006 A new box, that is the answer, Lydia. LOL I know some manuals just dont cut it. A waste of paper they are printed on. *---* *---* *---* *---* *---* Why are they called buildings, when they're already finished? Shouldn't they be called builts? & Dreamer Doll (Guide Dawggie) Newport, Oregon N24C 3G 8/2000 Hookup rclark0276@... http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.