Re: Just letting off some steam..................

[Guest guest]

You go little sis....

your big sis...

[Guest guest]

Joan - Good for you it is about time that someone told these people we pay to

treat us like grap. You deserve a medal Joan. Hewitt

[Guest guest]

You go, girl!!!!

> Hey all,

> Have you ever noticed how some people forget that

> their jobs deal with human beings?? I must start this

> off reminding you that I am the kind of person who

> believes you can get more flies with honey. I am

> ALWAYS extra especially nice to the people I deal with

> when it comes to my med. history. Whether it be Doc.,

> nurse, hosp, blood work folks. I have been going to

> the same lab for years. Since Sept. I haven't had to

> go much until the past month. Well yesterday the same

> woman who has had a terrible attitude, had again a

> terrible attitude and boy did I give it to her. She

> needed to call my doc. office because an error

> occurred on my last set of labs. I very nicely asked

> her to call, told me to sit down and wait until she

> called me. Not in a nice tone I might add! Not more

> than two minutes later she now wants the story and

> calls the office beginning the conversation with

> " what's your problem " I lost it. How dare she speak

> to anyone, let alone a wonderful - very patient woman

> who works at my docs. office. Before I even had a

> chance to speak someone that worked there came out to

> tell her to stop using that tone immediately.

> I know this is a long one but the whole point is - and

> I reminded her very strongly - she works with people

> who are not there to be abused. Some are there for

> very serious tests, not everyone is taking a drug

> test. She should remember that some may not even make

> it to finish their standing order. Mistakes happen,

> we all have bad days but she must take a good look at

> what she has chosen to do for a living and remember

> each little vile came from a living, breathing, person

> who would do just about anything not to have to be

> there. I even went as far as saying if she had

> nothing nice to say she should shut her mouth

> entirely. My aggravation will all be worth it if

> the next time she opens her mouth and a nasty tone

> wants to come out I hope she thinks twice.

> Boy that was a mouth full!!!!!!!!!!!!

> Joan Claffey

> NJ

>

> __________________________________________________

>

[Guest guest]

Hi Joan!

When I went for my interview at the oncology office the manager clearly

stated that because we are dealing with terninally ill patients compasion

was expected from everybody. I didn't have any problems since I'm not

known for been rude or unprofessional but we had a high overturn of employees. The ask of us that if we didn't think that we could handle our

duties that day they rather that we call in sick because on the first complain we will be kindly escorted to the front door. Working with customers whether is retail, medical etc takes a special kind of personality and lots of people on those positions don't belong there and

the patient is the one that suffers. When I started working on the medical field my first three years were at a big county hospital downtown atlanta and I will walk in the clinic about 30 minutes before opening to find the lobby packed; mostly indigent patients and they will call me everyname but Tony. No matter what we were not allowed to respond to any unpleasant statements. We did have a panic button at each of our stations in case one of them resulted to violence which happened at least a couple of times a week. I said all these to say that

I would have traded them for patients like you anytime of the day. Have a great day !

tony

[Guest guest]

Good for you Joan some people should thik twice before they speak. Jeanette UK

Joan Claffey <joangardaclaffey@...> wrote: Hey all,Have you ever noticed how some people forget thattheir jobs deal with human beings?? I must start thisoff reminding you that I am the kind of person whobelieves you can get more flies with honey. I amALWAYS extra especially nice to the people I deal withwhen it comes to my med. history. Whether it be Doc.,nurse, hosp, blood work folks. I have been going tothe same lab for years. Since Sept. I haven't had togo much until the past month. Well yesterday the samewoman who has had a terrible attitude, had again aterrible attitude and boy did I give it to her. Sheneeded to call my doc. office because an erroroccurred on my last set of labs. I very nicely askedher to call, told me to sit down and wait until shecalled me. Not in a nice tone I might add! Not morethan two minutes later she now wants the story andcalls the office beginning the conversation with"what's your problem" I lost it. How dare she speakto anyone, let alone a wonderful - very patient womanwho works at my docs. office. Before I even had achance to speak someone that worked there came out totell her to stop using that tone immediately. I know this is a long one but the whole point is - andI reminded her very strongly - she works with peoplewho are not there to be abused. Some are there forvery serious tests, not everyone is taking a drugtest. She should remember that some may not even makeit to finish their standing order. Mistakes happen,we all have bad days but she must take a good look atwhat she has chosen to do for a living and remembereach little vile came from a living, breathing, personwho would do just about anything not to have to bethere. I even went as far as saying if she hadnothing nice to say she should shut her mouthentirely. My aggravation will all be worth it ifthe next time she opens her mouth and a nasty tonewants to come out I hope she thinks twice.Boy that was a mouth full!!!!!!!!!!!!Joan ClaffeyNJ __________________________________________________

[Guest guest]

Congrats Joan,

no one should have to put up with that crap. Having a bad day is no

excuse. You can be at least civil, if not actually nice. Laurie

> Hey all,

> Have you ever noticed how some people forget that

> their jobs deal with human beings?? I must start this

> off reminding you that I am the kind of person who

> believes you can get more flies with honey. I am

> ALWAYS extra especially nice to the people I deal with

> when it comes to my med. history. Whether it be Doc.,

> nurse, hosp, blood work folks. I have been going to

> the same lab for years. Since Sept. I haven't had to

> go much until the past month. Well yesterday the same

> woman who has had a terrible attitude, had again a

> terrible attitude and boy did I give it to her. She

> needed to call my doc. office because an error

> occurred on my last set of labs. I very nicely asked

> her to call, told me to sit down and wait until she

> called me. Not in a nice tone I might add! Not more

> than two minutes later she now wants the story and

> calls the office beginning the conversation with

> " what's your problem " I lost it. How dare she speak

> to anyone, let alone a wonderful - very patient woman

> who works at my docs. office. Before I even had a

> chance to speak someone that worked there came out to

> tell her to stop using that tone immediately.

> I know this is a long one but the whole point is - and

> I reminded her very strongly - she works with people

> who are not there to be abused. Some are there for

> very serious tests, not everyone is taking a drug

> test. She should remember that some may not even make

> it to finish their standing order. Mistakes happen,

> we all have bad days but she must take a good look at

> what she has chosen to do for a living and remember

> each little vile came from a living, breathing, person

> who would do just about anything not to have to be

> there. I even went as far as saying if she had

> nothing nice to say she should shut her mouth

> entirely. My aggravation will all be worth it if

> the next time she opens her mouth and a nasty tone

> wants to come out I hope she thinks twice.

> Boy that was a mouth full!!!!!!!!!!!!

> Joan Claffey

> NJ

>

> __________________________________________________

>

[Guest guest]

Joan. I'm glad someone is able to speak up to people like that. I usually keep it all in and that causes a lot of stress on my part. Which is something we are suppose to stay away from. Good for you. Hope she learned from you that we are the sick ones and could always use a smile from people and a healthier attitude. Ann CT [ ] Just letting off some steam.................. Hey all,Have you ever noticed how some people forget thattheir jobs deal with human beings?? I must start thisoff reminding you that I am the kind of person whobelieves you can get more flies with honey. I amALWAYS extra especially nice to the people I deal withwhen it comes to my med. history. Whether it be Doc.,nurse, hosp, blood work folks. I have been going tothe same lab for years. Since Sept. I haven't had togo much until the past month. Well yesterday the samewoman who has had a terrible attitude, had again aterrible attitude and boy did I give it to her. Sheneeded to call my doc. office because an erroroccurred on my last set of labs. I very nicely askedher to call, told me to sit down and wait until shecalled me. Not in a nice tone I might add! Not morethan two minutes later she now wants the story andcalls the office beginning the conversation with"what's your problem" I lost it. How dare she speakto anyone, let alone a wonderful - very patient womanwho works at my docs. office. Before I even had achance to speak someone that worked there came out totell her to stop using that tone immediately.I know this is a long one but the whole point is - andI reminded her very strongly - she works with peoplewho are not there to be abused. Some are there forvery serious tests, not everyone is taking a drugtest. She should remember that some may not even makeit to finish their standing order. Mistakes happen,we all have bad days but she must take a good look atwhat she has chosen to do for a living and remembereach little vile came from a living, breathing, personwho would do just about anything not to have to bethere. I even went as far as saying if she hadnothing nice to say she should shut her mouthentirely. My aggravation will all be worth it ifthe next time she opens her mouth and a nasty tonewants to come out I hope she thinks twice.Boy that was a mouth full!!!!!!!!!!!!Joan ClaffeyNJ__________________________________________________

[Guest guest]

I have also run into the not so nice in the medical environment...Wish

they could all be like the staff in my gastro's office. I went in for

more blood work on Friday...the receptionist now knows me by sight and

greeted me by name....one of the other office assistants stopped what

she was doing to greet me and ask me how I was....and as always, the

lab tech was rooting for me to have lower enzymes...she just keeps

telling me soon I will only be coming in every 6 mos. They do make an

unpleasant situation tolerable.

nne

> Joan. I'm glad someone is able to speak up to people like that. I

usually keep it all in and that causes a lot of stress on my part.

Which is something we are suppose to stay away from. Good for you.

Hope she learned from you that we are the sick ones and could always

use a smile from people and a healthier attitude.

>

> Ann CT

>

> [ ] Just letting off some steam..................

>

> Hey all,

> Have you ever noticed how some people forget that

> their jobs deal with human beings?? I must start this

> off reminding you that I am the kind of person who

> believes you can get more flies with honey. I am

> ALWAYS extra especially nice to the people I deal with

> when it comes to my med. history. Whether it be Doc.,

> nurse, hosp, blood work folks. I have been going to

> the same lab for years. Since Sept. I haven't had to

> go much until the past month. Well yesterday the same

> woman who has had a terrible attitude, had again a

> terrible attitude and boy did I give it to her. She

> needed to call my doc. office because an error

> occurred on my last set of labs. I very nicely asked

> her to call, told me to sit down and wait until she

> called me. Not in a nice tone I might add! Not more

> than two minutes later she now wants the story and

> calls the office beginning the conversation with

> " what's your problem " I lost it. How dare she speak

> to anyone, let alone a wonderful - very patient woman

> who works at my docs. office. Before I even had a

> chance to speak someone that worked there came out to

> tell her to stop using that tone immediately.

> I know this is a long one but the whole point is - and

> I reminded her very strongly - she works with people

> who are not there to be abused. Some are there for

> very serious tests, not everyone is taking a drug

> test. She should remember that some may not even make

> it to finish their standing order. Mistakes happen,

> we all have bad days but she must take a good look at

> what she has chosen to do for a living and remember

> each little vile came from a living, breathing, person

> who would do just about anything not to have to be

> there. I even went as far as saying if she had

> nothing nice to say she should shut her mouth

> entirely. My aggravation will all be worth it if

> the next time she opens her mouth and a nasty tone

> wants to come out I hope she thinks twice.

> Boy that was a mouth full!!!!!!!!!!!!

> Joan Claffey

> NJ

>

> __________________________________________________

>