Guest guest Posted January 22, 2008 Report Share Posted January 22, 2008 Oh and I'm leaving, I'll see you in a few.. LOVE YAAA SMOOOCHHH On Jan 22, 2008 3:00 PM, loaded_vasdeferens <no_reply > wrote: > > Below is an news article about a firm that records doctors visits for > research. Imagine it is used to research endo visits and how patients > are complaining and doctors are ignoring the complaints; and, what works > and what doesn't. > > http://www.philly.com/philly/business/13761417.html > <http://www.philly.com/philly/business/13761417.html> > > Listening to doctors and patients talk > > A Fort Washington firm offers health-care clients a chance to hear what > they say to one another. > > By Loyd > > Inquirer Staff Writer > > When Zaccary Newsham-Quinn, 4, visits his pediatrician in Levittown, the > doctor, Zankman, asks if he would be willing to have their > conversation recorded for use in medical research. > > Zaccary's mother, le, agrees, and signs a consent form, and the > doctor turns on a small digital recorder that captures every word > between the physician and patient behind the examining-room door. > > Later, Zankman sends the recording via computer, along with others he > made that day, to a Fort Washington start-up technology company, > Verilogue Inc. > > Verilogue has software that analyzes the real-time patient-physician > interactions, compiles a verbatim transcript, and puts the recording and > transcript in a database that Verilogue clients in the health-care > industry will use to learn what doctors and patients actually say to > each other about diseases and medicines. > > These exchanges are kept confidential and anonymous, with the names, > ages and any identifying information, even a location and city, removed > to meet strict federal privacy standards, in a law known as HIPAA, > governing personal health information. > > Capturing real physician-patient interactions is new to pharmaceutical > market research. The idea came from Verilogue's two young founders, Jeff > Kozloff and Jamison Barnett, both 31, who had worked in pharmaceutical > market research, and who saw a need to go beyond traditional recall > methods, such as focus groups and interviews based on memory after the > fact. > > " The idea is, by increasing access to information where it's truly > happening, at the point of practice, you are increasing knowledge, and > will be able to come up with better support and communication materials > for physicians and patients because they shared their experience, " said > Kozloff, Verilogue's president and chief executive officer. > > Verilogue has been up and running since late 2006, and has nine large > pharmaceutical clients and a network of participating physicians > nationwide. > > The company maintains a database of thousands of patient-physician > conversations, which are scrubbed of names and other identifying > information. > > Doctors record their interactions with patients during two days each > month, and are paid what Verilogue said is a nominal fee for their time. > > Last year, Verilogue had revenue of between $1 million and $5 million. > In December, the firm was named " technology start-up company of the > year " by the Wayne-based Eastern Technology Council. > > Verilogue recently raised its first venture capital, $4 million, from > Edison Venture Fund in Lawrenceville, N.J. > > " This is unique. No one is doing it in quite this way yet, " said Carolyn > Choh Fleming, a professor of pharmaceutical marketing at St. ph's > University. " That doesn't mean there won't be fast followers, when > something is a good idea and profitable. But being the first to market > with the idea is a big plus. " > > Zankman, a pediatrician for 44 years in Levittown, said he received a > fax in October from Verilogue about the technology and thought it > sounded " interesting, fascinating, really. " > > " I do it a couple days a month. I choose the days, " the physician said. > In the three months since he began recording patient visits, Zankman > said he has concentrated on four medical conditions, chosen by > Verilogue. They are fairly common pediatric ailments: allergic rhinitis, > asthma, persistent asthma in a child less than 4 years, and > attention-deficit hyperactivity disorder. > > Because the patients are children, their parents must give consent, and > Zankman said so far he has not been turned down. > > When Zankman asked le Newsham, 29, if she would be willing for > Zaccary's office appointment to be audio-recorded and used for research > by companies, she quickly said yes. > > " We're here quite frequently. I look at it as helping medical research, " > said Newsham, a single mom who lives in West Bristol and owns a daycare > center. > > Zaccary has persistent asthma and several other medical issues, she > said. " I'm a firm believer in science and technology. If companies could > learn something from conversations about my son's condition, maybe it > could help someone else. " > > Verilogue's technology allows pharmaceutical and biotech firms to hear > first-hand from customers, get a glimpse of the patient's state of mind, > progression of disease, and what is said about the company's medications > - or a competitor's drug. > > " It's marketing 101, " said Kozloff, a graduate of the Wharton School. > " Listen to your customers, in their natural environment, without any > outside influences. " > > Verilogue says a growing number of health-care companies are buying the > information, including major pharmaceutical firms. " We don't share > specific names, " Kozloff said. " You could throw a dart and probably > guess who they are. " > > To attract physicians, the company sent e-mails and faxes, targeting > specialty doctors, such as oncologists and psychiatrists who are paid > for their time. The company said the fee is similar to stipends paid to > medical investigators in other clinical research. > > son, founder and managing partner of Edison Venture Fund and > a Verilogue board member, said the company has about a dozen clients and > several hundred physicians participating across the country. > > " We've not seen anything at all like this, " he said. " They use fairly > straightforward recording technology, but very sophisticated analysis of > that. " > > Barnett, Verilogue's vice president, said the real patient-physician > conversations are often " eye opening " in what they are not about. They > sometimes don't discuss the patient's condition at all, but rather talk > about family, or about sleeping habits. Sometimes a product, or a > medicine, isn't even mentioned. > > Verilogue's customers pay for access to the information on the Web. > > The company said its eventual goal is to make the data available to the > broader health-care industry - and to the physicians and patients who > participate. > > " We are not the next Google, but we are revolutionizing our own segment > in the industry, " Kozloff said. " The physician-patient conversation > behind closed doors is the epicenter. The long-term value of what we are > doing has tremendous upside potential for everyone in the health-care > continuum. " > > Quote Link to comment Share on other sites More sharing options...
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