Guest guest Posted February 12, 2001 Report Share Posted February 12, 2001 My wife, Suzette, and I just found out a couple of weeks ago that our daughter, Carly, has been diagnosed with Posterior Plagiocephaly. Our doctor prescribed the STAR band. We contacted our insurance company, Cigna HMO and were told it was covered. We were set to have it fit when the day before we were told by Cigna " sorry this is not covered under your plan. " Right now we have started the appeals process and are being told by a supervisor at Cigna it is covered and Health Services it is not. What can we expect from the appeals process? How many people have been successful with Cigna? Darrin Quote Link to comment Share on other sites More sharing options...
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