Re: help! second helmet

March 17, 2010

Outgrowing a proper helmet in 3 WEEKS is highly unlikely, unless your child went

through some truly incredible growth spurt. Our 6 1/2 month old is expected to

have her Hanger helmet for 3-4 MONTHS. They clearly ordered the fiberglass

helmet one size too small for your son, and don't want to admit it. (I suspect

that the fiberglass helmet comes in a number of standard sizes, and that the

foam is added in, and removed, in order to handle the individual shaping.) I

strongly recommend that you speak to the owner/operator. You should mention

that you're posting on this and similar sites, and (1) know very well that this

is below the " reasonable standard of care " (that is the legal language that may

get the owner's attention about a possible lawsuit in small-claims court); and

(2) you can definitely make sure that anyone else considering a helmet knows

that that facility is incompetent. The facility must know that this is a

mistake on its part, and it should provide another helmet for free, or give you

your money back. If that facility doesn't handle many helmets (ugh), you may

have to encourage the owner to call the Hanger company in order for him to

understand that he made a mistake.

(Please note that, while I'm a lawyer, I am not a member of the California Bar

and am not practicing law when I offer this advice.)

> >

> > Ladies,

> >

> > We had a helmet for ds, starting 4m and he outgrew it in 3weeks! Hangar said

after his 3weeks of wear he was considered *normal* at 5mm (from 10mm)...our ped

thinks they are wrong and we went to a super specialist at Stanford who said he

is at 8mm and 97, and they reco a helmet again to expodite the rounding

process...has this happened to anyone? Our son is 7 months old now and we know

this is all about timing and we are deciding whether or not on the helmet this

week...

> >

> > We are furious at Hangar and think we had an incompetent service

provider...has anyone outgrown a helmet in 3weeks?

> >

> > Would love your thoughts...

> > Oliver's Mom

> >

>

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