Re: Really upset with Cranial Tech

June 28, 2010

I hate to hear you had such a poor experience. My daughter outgrew her band in

8 weeks and we saw great improvement in that short period of time with CT!

Although there was still room for improvement we could not afford a second band

either and CT was great about really bragging on her progress and assuring me

she was okay, even though they would have recommended a second band if I could

have afforded it. They knew graduation day was bittersweet for us and they

really tried to keep a very positive spin on things and just kept praising her

and us for how well the last 8 weeks went, and we did agree the 8 weeks went

really good. I am assuming Jake is younger since he outgrew the band fast, so I

am surprised the numbers weren't a little different. My daughter went from a CI

of 103 to 92 in 8 weeks and was growing like a weed. And now that is has been

several months since she graduated from her DOC Band, we are very happy we

didn't waste money or time on a second. Her head looks better and better with

all the hair she is getting.

Maybe you should talk to CT. I know of a person who got their second band price

reduced! But from my experience I felt like my daughter's head has improved with

time.

>

> Okay, so my son Jake has plagio and bracy, probably mild to moderate case. We

saw everyone's posts and felt like CT was a best way to go and would give me the

most peace of mind. They told us in te beginning that he probably wouldn't need

a second band and tat he will probably wear it for around 3 months. Well, I

don't really know what happened but basically they are now saying that he has

outgrown the band and will need anoter one to finish correcting. I'm irritated

and confused because if the faster he grows the more improvement we will see

then wy aren't we seeing more of an improvement???? His beginning measurements

were :Cephalic index 92.6, Cranial Vault Asymmetry 9, Mid-face Asymmetry 2, and

Skull base Asymmetry 3. The head wasn't terrible to begin wit but needed to be

addressed, now that he's " graduated " aka, grown out of the helmet so tough luck,

his measurements changed to Cepalic index: 90.3, Cranial Vault Asymmetry 5,

Mid-Face Asymmetry 1, and no cange in the skull base asymmetry.. So if He grew

out of te helmet, wouldn't we have seen more of an improvement?? and I was

really disappointed with our tech, she seemed so insensitive wen I was asking

about other treatments because we can't afford another band, insurance didn't

pay a dime and then handed me te graduation certificate wen I was clearly upset

and unhappy, I just felt like this was tacky and inconsiderate. Let me know wat

you think and if anyone has had a similar experience. Thanks.

>

June 28, 2010

How old was your son when he started? And how many weeks has he worn his DOC

Band? My son outgrew each DOC Band in 8 weeks (he wore 2) and had great

improvement in head shape. Since you have not seen much correction, I can

understand being upset.

While I had an excellent experience with Cranial Tech and a good outcome for my

son, I went into knowing that he was very young when he started (4.25 months)

and that he'd probably need a 2nd band due to the severity of his brachy.

I'd consider contacting their corporate office and have them review your son's

case. I'm not saying they'll do anything, but it's worth a try.

Wishing you the best,

Robyn

mom to

DOC Band Grad, April 2010