Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 I have been reading some of the posts for a few months now and was hoping that maybe someone would have some help/suggestions for me. My son, Tysen, was born on February 18, 2005. We didn't know until he was born that his left foot is a club foot. Two weeks after he was born we met with the pediatric orthopaedic recommended by our pediatrician and his first cast was applied. We have done six weeks of castings (the first actually was removed early due to unexplained swelling in his toes), a tenotomy, and are 1 1/2 months into the full- time bracing. His foot looks great and we are pleased with the results. We didn't have much time to research things, but were very fortunate in that the doctor we were referred to is a Ponseti qualified doctor. From what I have been able to find so far is that he is actually the only doctor in the area that will treat children with club foot. The unfortunate part for us is that both the doctor and the orthodist (also the only one in the area that supplies the brace) are out-of- network providers as far as our insurance is concerned. The difference being that they are only paying 60% of their allowable charges instead of 90% and we have to meet a higher deductible, which for the medical bills we have so far is a big difference. I applied for Medicaid, but lately my husband has been working just enough overtime to not qualify. Financially we qualify for the next program, CHIP, but they will not help children that are covered under insurance. I also checked into another state program for children with special needs and was told that they quit helping people with insurance a year ago due to funding issues. I have submitted one appeal to the insurance. I hate to say that it was no big surprise to receive a letter in the mail today saying that the appeals (for the doctor and the orthodist) were denied. I figured they would resist paying and they just said that according to the policy with my husband's company, they cannot cover out-of-network under anything but the benefits as stated -- even if there is no provider in our area. I am just feeling very frustrated right now...the insurance is paying low and we don't qualify for other help because of the insurance. I was hoping that maybe someone would have some suggestions to appeal or get the insurance to pay more. It kind of angers me that they won't even pay 90% of their allowable charges for out-of-network and leave me with the difference plus my 10%. They are actually saving money by me going out of network. I am grateful they are at least covering the 60%, but I guess I don't feel that is fair where I didn't even have an in-network choice. I talked to an insurance representative a week and a half ago and he said that he has only seen once when the insurance did pay in-network benefits for an out-of-network doctor so I guess I feel like there is possibly some way to get it done, but I'm not sure what to do to get there. I can submit another appeal, but not sure what I would submit. I would really appreciate any suggestions/experiences/help with this. Thanks for listening! Lorinda P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 I have been reading some of the posts for a few months now and was hoping that maybe someone would have some help/suggestions for me. My son, Tysen, was born on February 18, 2005. We didn't know until he was born that his left foot is a club foot. Two weeks after he was born we met with the pediatric orthopaedic recommended by our pediatrician and his first cast was applied. We have done six weeks of castings (the first actually was removed early due to unexplained swelling in his toes), a tenotomy, and are 1 1/2 months into the full- time bracing. His foot looks great and we are pleased with the results. We didn't have much time to research things, but were very fortunate in that the doctor we were referred to is a Ponseti qualified doctor. From what I have been able to find so far is that he is actually the only doctor in the area that will treat children with club foot. The unfortunate part for us is that both the doctor and the orthodist (also the only one in the area that supplies the brace) are out-of- network providers as far as our insurance is concerned. The difference being that they are only paying 60% of their allowable charges instead of 90% and we have to meet a higher deductible, which for the medical bills we have so far is a big difference. I applied for Medicaid, but lately my husband has been working just enough overtime to not qualify. Financially we qualify for the next program, CHIP, but they will not help children that are covered under insurance. I also checked into another state program for children with special needs and was told that they quit helping people with insurance a year ago due to funding issues. I have submitted one appeal to the insurance. I hate to say that it was no big surprise to receive a letter in the mail today saying that the appeals (for the doctor and the orthodist) were denied. I figured they would resist paying and they just said that according to the policy with my husband's company, they cannot cover out-of-network under anything but the benefits as stated -- even if there is no provider in our area. I am just feeling very frustrated right now...the insurance is paying low and we don't qualify for other help because of the insurance. I was hoping that maybe someone would have some suggestions to appeal or get the insurance to pay more. It kind of angers me that they won't even pay 90% of their allowable charges for out-of-network and leave me with the difference plus my 10%. They are actually saving money by me going out of network. I am grateful they are at least covering the 60%, but I guess I don't feel that is fair where I didn't even have an in-network choice. I talked to an insurance representative a week and a half ago and he said that he has only seen once when the insurance did pay in-network benefits for an out-of-network doctor so I guess I feel like there is possibly some way to get it done, but I'm not sure what to do to get there. I can submit another appeal, but not sure what I would submit. I would really appreciate any suggestions/experiences/help with this. Thanks for listening! Lorinda P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 Welcome, Lorinda & Tysen! Glad to have you here! Are you seeing Dr. Showalter? I'm not going to be much help with the insurance- my only suggestion is if your insurance is through your husband's place of employment to see if there is someone in the HR dept. who deals with the insurance company regularly to help you appeal this. I know that there are other families here who have appealed and won for additional coverage, so hopefully they can help you with some tips. Welcome aboard- we hope to see you post more often! Regards, & (3-16-00, left clubfoot) > I have been reading some of the posts for a few months now and was > hoping that maybe someone would have some help/suggestions for me. > > My son, Tysen, was born on February 18, 2005. We didn't know until he > was born that his left foot is a club foot. Two weeks after he was > born we met with the pediatric orthopaedic recommended by our > pediatrician and his first cast was applied. We have done six weeks > of castings (the first actually was removed early due to unexplained > swelling in his toes), a tenotomy, and are 1 1/2 months into the full- > time bracing. His foot looks great and we are pleased with the > results. > > We didn't have much time to research things, but were very fortunate > in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the > only doctor in the area that will treat children with club foot. The > unfortunate part for us is that both the doctor and the orthodist > (also the only one in the area that supplies the brace) are out-of- > network providers as far as our insurance is concerned. The > difference being that they are only paying 60% of their allowable > charges instead of 90% and we have to meet a higher deductible, which > for the medical bills we have so far is a big difference. I applied > for Medicaid, but lately my husband has been working just enough > overtime to not qualify. Financially we qualify for the next program, > CHIP, but they will not help children that are covered under > insurance. I also checked into another state program for children > with special needs and was told that they quit helping people with > insurance a year ago due to funding issues. I have submitted one > appeal to the insurance. I hate to say that it was no big surprise to > receive a letter in the mail today saying that the appeals (for the > doctor and the orthodist) were denied. I figured they would resist > paying and they just said that according to the policy with my > husband's company, they cannot cover out-of-network under anything > but the benefits as stated -- even if there is no provider in our > area. > > I am just feeling very frustrated right now...the insurance is paying > low and we don't qualify for other help because of the > insurance. I was hoping that maybe someone would have some > suggestions to appeal or get the insurance to pay more. It kind of > angers me that they won't even pay 90% of their allowable charges for > out-of-network and leave me with the difference plus my 10%. They are > actually saving money by me going out of network. I am grateful they > are at least covering the 60%, but I guess I don't feel that is fair > where I didn't even have an in-network choice. I talked to an > insurance representative a week and a half ago and he said that he > has only seen once when the insurance did pay in-network benefits for > an out-of-network doctor so I guess I feel like there is possibly > some way to get it done, but I'm not sure what to do to get there. I > can submit another appeal, but not sure what I would submit. > > I would really appreciate any suggestions/experiences/help with this. > > Thanks for listening! > Lorinda > > P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 Welcome, Lorinda & Tysen! Glad to have you here! Are you seeing Dr. Showalter? I'm not going to be much help with the insurance- my only suggestion is if your insurance is through your husband's place of employment to see if there is someone in the HR dept. who deals with the insurance company regularly to help you appeal this. I know that there are other families here who have appealed and won for additional coverage, so hopefully they can help you with some tips. Welcome aboard- we hope to see you post more often! Regards, & (3-16-00, left clubfoot) > I have been reading some of the posts for a few months now and was > hoping that maybe someone would have some help/suggestions for me. > > My son, Tysen, was born on February 18, 2005. We didn't know until he > was born that his left foot is a club foot. Two weeks after he was > born we met with the pediatric orthopaedic recommended by our > pediatrician and his first cast was applied. We have done six weeks > of castings (the first actually was removed early due to unexplained > swelling in his toes), a tenotomy, and are 1 1/2 months into the full- > time bracing. His foot looks great and we are pleased with the > results. > > We didn't have much time to research things, but were very fortunate > in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the > only doctor in the area that will treat children with club foot. The > unfortunate part for us is that both the doctor and the orthodist > (also the only one in the area that supplies the brace) are out-of- > network providers as far as our insurance is concerned. The > difference being that they are only paying 60% of their allowable > charges instead of 90% and we have to meet a higher deductible, which > for the medical bills we have so far is a big difference. I applied > for Medicaid, but lately my husband has been working just enough > overtime to not qualify. Financially we qualify for the next program, > CHIP, but they will not help children that are covered under > insurance. I also checked into another state program for children > with special needs and was told that they quit helping people with > insurance a year ago due to funding issues. I have submitted one > appeal to the insurance. I hate to say that it was no big surprise to > receive a letter in the mail today saying that the appeals (for the > doctor and the orthodist) were denied. I figured they would resist > paying and they just said that according to the policy with my > husband's company, they cannot cover out-of-network under anything > but the benefits as stated -- even if there is no provider in our > area. > > I am just feeling very frustrated right now...the insurance is paying > low and we don't qualify for other help because of the > insurance. I was hoping that maybe someone would have some > suggestions to appeal or get the insurance to pay more. It kind of > angers me that they won't even pay 90% of their allowable charges for > out-of-network and leave me with the difference plus my 10%. They are > actually saving money by me going out of network. I am grateful they > are at least covering the 60%, but I guess I don't feel that is fair > where I didn't even have an in-network choice. I talked to an > insurance representative a week and a half ago and he said that he > has only seen once when the insurance did pay in-network benefits for > an out-of-network doctor so I guess I feel like there is possibly > some way to get it done, but I'm not sure what to do to get there. I > can submit another appeal, but not sure what I would submit. > > I would really appreciate any suggestions/experiences/help with this. > > Thanks for listening! > Lorinda > > P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 Thanks for the welcome! Yep, we see Dr. Showalter....do you? He is great and we've enjoyed working with him. We feel very lucky that he is so close to us. Thanks also for the suggestion about talking to HR at my husband's work. The orthodist told me they just don't see alot of people with this insurance. The provider list is growing, but is still limited. I've always tried to make sure our providers are in-network, and after this nightmare, I'll do my best to stay in-network. I called half of the in-network doctors and most just said I would have to seek treatment from Dr. Showalter. One said that he would meet with Tysen, but would probably refer him to Dr. Showalter. There is another guy that my husband works with whose son has an orthopaedic issue that also goes to Dr. Showalter. They have been fighting the insurance too, but I'm not sure if they've made any progress. My husband doesn't see him that often. Have a great day! Lorinda > > I have been reading some of the posts for a few months now and was > > hoping that maybe someone would have some help/suggestions for me. > > > > My son, Tysen, was born on February 18, 2005. We didn't know until > he > > was born that his left foot is a club foot. Two weeks after he was > > born we met with the pediatric orthopaedic recommended by our > > pediatrician and his first cast was applied. We have done six > weeks > > of castings (the first actually was removed early due to > unexplained > > swelling in his toes), a tenotomy, and are 1 1/2 months into the > full- > > time bracing. His foot looks great and we are pleased with the > > results. > > > > We didn't have much time to research things, but were very > fortunate > > in that the doctor we were referred to is a Ponseti qualified > doctor. > > From what I have been able to find so far is that he is actually > the > > only doctor in the area that will treat children with club foot. > The > > unfortunate part for us is that both the doctor and the orthodist > > (also the only one in the area that supplies the brace) are out- of- > > network providers as far as our insurance is concerned. The > > difference being that they are only paying 60% of their allowable > > charges instead of 90% and we have to meet a higher deductible, > which > > for the medical bills we have so far is a big difference. I > applied > > for Medicaid, but lately my husband has been working just enough > > overtime to not qualify. Financially we qualify for the next > program, > > CHIP, but they will not help children that are covered under > > insurance. I also checked into another state program for children > > with special needs and was told that they quit helping people with > > insurance a year ago due to funding issues. I have submitted one > > appeal to the insurance. I hate to say that it was no big surprise > to > > receive a letter in the mail today saying that the appeals (for > the > > doctor and the orthodist) were denied. I figured they would resist > > paying and they just said that according to the policy with my > > husband's company, they cannot cover out-of-network under anything > > but the benefits as stated -- even if there is no provider in our > > area. > > > > I am just feeling very frustrated right now...the insurance is > paying > > low and we don't qualify for other help because of the > > insurance. I was hoping that maybe someone would have some > > suggestions to appeal or get the insurance to pay more. It kind of > > angers me that they won't even pay 90% of their allowable charges > for > > out-of-network and leave me with the difference plus my 10%. They > are > > actually saving money by me going out of network. I am grateful > they > > are at least covering the 60%, but I guess I don't feel that is > fair > > where I didn't even have an in-network choice. I talked to an > > insurance representative a week and a half ago and he said that he > > has only seen once when the insurance did pay in-network benefits > for > > an out-of-network doctor so I guess I feel like there is possibly > > some way to get it done, but I'm not sure what to do to get there. > I > > can submit another appeal, but not sure what I would submit. > > > > I would really appreciate any suggestions/experiences/help with > this. > > > > Thanks for listening! > > Lorinda > > > > P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 Thanks for the welcome! Yep, we see Dr. Showalter....do you? He is great and we've enjoyed working with him. We feel very lucky that he is so close to us. Thanks also for the suggestion about talking to HR at my husband's work. The orthodist told me they just don't see alot of people with this insurance. The provider list is growing, but is still limited. I've always tried to make sure our providers are in-network, and after this nightmare, I'll do my best to stay in-network. I called half of the in-network doctors and most just said I would have to seek treatment from Dr. Showalter. One said that he would meet with Tysen, but would probably refer him to Dr. Showalter. There is another guy that my husband works with whose son has an orthopaedic issue that also goes to Dr. Showalter. They have been fighting the insurance too, but I'm not sure if they've made any progress. My husband doesn't see him that often. Have a great day! Lorinda > > I have been reading some of the posts for a few months now and was > > hoping that maybe someone would have some help/suggestions for me. > > > > My son, Tysen, was born on February 18, 2005. We didn't know until > he > > was born that his left foot is a club foot. Two weeks after he was > > born we met with the pediatric orthopaedic recommended by our > > pediatrician and his first cast was applied. We have done six > weeks > > of castings (the first actually was removed early due to > unexplained > > swelling in his toes), a tenotomy, and are 1 1/2 months into the > full- > > time bracing. His foot looks great and we are pleased with the > > results. > > > > We didn't have much time to research things, but were very > fortunate > > in that the doctor we were referred to is a Ponseti qualified > doctor. > > From what I have been able to find so far is that he is actually > the > > only doctor in the area that will treat children with club foot. > The > > unfortunate part for us is that both the doctor and the orthodist > > (also the only one in the area that supplies the brace) are out- of- > > network providers as far as our insurance is concerned. The > > difference being that they are only paying 60% of their allowable > > charges instead of 90% and we have to meet a higher deductible, > which > > for the medical bills we have so far is a big difference. I > applied > > for Medicaid, but lately my husband has been working just enough > > overtime to not qualify. Financially we qualify for the next > program, > > CHIP, but they will not help children that are covered under > > insurance. I also checked into another state program for children > > with special needs and was told that they quit helping people with > > insurance a year ago due to funding issues. I have submitted one > > appeal to the insurance. I hate to say that it was no big surprise > to > > receive a letter in the mail today saying that the appeals (for > the > > doctor and the orthodist) were denied. I figured they would resist > > paying and they just said that according to the policy with my > > husband's company, they cannot cover out-of-network under anything > > but the benefits as stated -- even if there is no provider in our > > area. > > > > I am just feeling very frustrated right now...the insurance is > paying > > low and we don't qualify for other help because of the > > insurance. I was hoping that maybe someone would have some > > suggestions to appeal or get the insurance to pay more. It kind of > > angers me that they won't even pay 90% of their allowable charges > for > > out-of-network and leave me with the difference plus my 10%. They > are > > actually saving money by me going out of network. I am grateful > they > > are at least covering the 60%, but I guess I don't feel that is > fair > > where I didn't even have an in-network choice. I talked to an > > insurance representative a week and a half ago and he said that he > > has only seen once when the insurance did pay in-network benefits > for > > an out-of-network doctor so I guess I feel like there is possibly > > some way to get it done, but I'm not sure what to do to get there. > I > > can submit another appeal, but not sure what I would submit. > > > > I would really appreciate any suggestions/experiences/help with > this. > > > > Thanks for listening! > > Lorinda > > > > P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 I don't know if it's feasible for you to drive to Salt Lake City, but the Shriner's will pay 100% for orthotics and treatment... WE haven't gone there. Gabe's cf are atypical and we go directly to Ponseti himself, but I understand that there is one doc there who practices the Ponseti method although he isn't on Ponseti's list. lorinda_coombs wrote: I have been reading some of the posts for a few months now and was hoping that maybe someone would have some help/suggestions for me. My son, Tysen, was born on February 18, 2005. We didn't know until he was born that his left foot is a club foot. Two weeks after he was born we met with the pediatric orthopaedic recommended by our pediatrician and his first cast was applied. We have done six weeks of castings (the first actually was removed early due to unexplained swelling in his toes), a tenotomy, and are 1 1/2 months into the full- time bracing. His foot looks great and we are pleased with the results. We didn't have much time to research things, but were very fortunate in that the doctor we were referred to is a Ponseti qualified doctor. From what I have been able to find so far is that he is actually the only doctor in the area that will treat children with club foot. The unfortunate part for us is that both the doctor and the orthodist (also the only one in the area that supplies the brace) are out-of- network providers as far as our insurance is concerned. The difference being that they are only paying 60% of their allowable charges instead of 90% and we have to meet a higher deductible, which for the medical bills we have so far is a big difference. I applied for Medicaid, but lately my husband has been working just enough overtime to not qualify. Financially we qualify for the next program, CHIP, but they will not help children that are covered under insurance. I also checked into another state program for children with special needs and was told that they quit helping people with insurance a year ago due to funding issues. I have submitted one appeal to the insurance. I hate to say that it was no big surprise to receive a letter in the mail today saying that the appeals (for the doctor and the orthodist) were denied. I figured they would resist paying and they just said that according to the policy with my husband's company, they cannot cover out-of-network under anything but the benefits as stated -- even if there is no provider in our area. I am just feeling very frustrated right now...the insurance is paying low and we don't qualify for other help because of the insurance. I was hoping that maybe someone would have some suggestions to appeal or get the insurance to pay more. It kind of angers me that they won't even pay 90% of their allowable charges for out-of-network and leave me with the difference plus my 10%. They are actually saving money by me going out of network. I am grateful they are at least covering the 60%, but I guess I don't feel that is fair where I didn't even have an in-network choice. I talked to an insurance representative a week and a half ago and he said that he has only seen once when the insurance did pay in-network benefits for an out-of-network doctor so I guess I feel like there is possibly some way to get it done, but I'm not sure what to do to get there. I can submit another appeal, but not sure what I would submit. I would really appreciate any suggestions/experiences/help with this. Thanks for listening! Lorinda P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 I don't know if it's feasible for you to drive to Salt Lake City, but the Shriner's will pay 100% for orthotics and treatment... WE haven't gone there. Gabe's cf are atypical and we go directly to Ponseti himself, but I understand that there is one doc there who practices the Ponseti method although he isn't on Ponseti's list. lorinda_coombs wrote: I have been reading some of the posts for a few months now and was hoping that maybe someone would have some help/suggestions for me. My son, Tysen, was born on February 18, 2005. We didn't know until he was born that his left foot is a club foot. Two weeks after he was born we met with the pediatric orthopaedic recommended by our pediatrician and his first cast was applied. We have done six weeks of castings (the first actually was removed early due to unexplained swelling in his toes), a tenotomy, and are 1 1/2 months into the full- time bracing. His foot looks great and we are pleased with the results. We didn't have much time to research things, but were very fortunate in that the doctor we were referred to is a Ponseti qualified doctor. From what I have been able to find so far is that he is actually the only doctor in the area that will treat children with club foot. The unfortunate part for us is that both the doctor and the orthodist (also the only one in the area that supplies the brace) are out-of- network providers as far as our insurance is concerned. The difference being that they are only paying 60% of their allowable charges instead of 90% and we have to meet a higher deductible, which for the medical bills we have so far is a big difference. I applied for Medicaid, but lately my husband has been working just enough overtime to not qualify. Financially we qualify for the next program, CHIP, but they will not help children that are covered under insurance. I also checked into another state program for children with special needs and was told that they quit helping people with insurance a year ago due to funding issues. I have submitted one appeal to the insurance. I hate to say that it was no big surprise to receive a letter in the mail today saying that the appeals (for the doctor and the orthodist) were denied. I figured they would resist paying and they just said that according to the policy with my husband's company, they cannot cover out-of-network under anything but the benefits as stated -- even if there is no provider in our area. I am just feeling very frustrated right now...the insurance is paying low and we don't qualify for other help because of the insurance. I was hoping that maybe someone would have some suggestions to appeal or get the insurance to pay more. It kind of angers me that they won't even pay 90% of their allowable charges for out-of-network and leave me with the difference plus my 10%. They are actually saving money by me going out of network. I am grateful they are at least covering the 60%, but I guess I don't feel that is fair where I didn't even have an in-network choice. I talked to an insurance representative a week and a half ago and he said that he has only seen once when the insurance did pay in-network benefits for an out-of-network doctor so I guess I feel like there is possibly some way to get it done, but I'm not sure what to do to get there. I can submit another appeal, but not sure what I would submit. I would really appreciate any suggestions/experiences/help with this. Thanks for listening! Lorinda P.S. Don't know if it makes a difference, but we live in Idaho. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 Good suggestion, Faith! Lorinda, You'd want to request Dr. Santora at the Inter-mountain Shriners........ I always forget about recommending him because he's not on Dr. P's list, but he has been using the method successfully for quite a few years now. > I have been reading some of the posts for a few months now and was > hoping that maybe someone would have some help/suggestions for me. > > My son, Tysen, was born on February 18, 2005. We didn't know until he > was born that his left foot is a club foot. Two weeks after he was > born we met with the pediatric orthopaedic recommended by our > pediatrician and his first cast was applied. We have done six weeks > of castings (the first actually was removed early due to unexplained > swelling in his toes), a tenotomy, and are 1 1/2 months into the full- > time bracing. His foot looks great and we are pleased with the > results. > > We didn't have much time to research things, but were very fortunate > in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the > only doctor in the area that will treat children with club foot. The > unfortunate part for us is that both the doctor and the orthodist > (also the only one in the area that supplies the brace) are out-of- > network providers as far as our insurance is concerned. The > difference being that they are only paying 60% of their allowable > charges instead of 90% and we have to meet a higher deductible, which > for the medical bills we have so far is a big difference. I applied > for Medicaid, but lately my husband has been working just enough > overtime to not qualify. Financially we qualify for the next program, > CHIP, but they will not help children that are covered under > insurance. I also checked into another state program for children > with special needs and was told that they quit helping people with > insurance a year ago due to funding issues. I have submitted one > appeal to the insurance. I hate to say that it was no big surprise to > receive a letter in the mail today saying that the appeals (for the > doctor and the orthodist) were denied. I figured they would resist > paying and they just said that according to the policy with my > husband's company, they cannot cover out-of-network under anything > but the benefits as stated -- even if there is no provider in our > area. > > I am just feeling very frustrated right now...the insurance is paying > low and we don't qualify for other help because of the > insurance. I was hoping that maybe someone would have some > suggestions to appeal or get the insurance to pay more. It kind of > angers me that they won't even pay 90% of their allowable charges for > out-of-network and leave me with the difference plus my 10%. They are > actually saving money by me going out of network. I am grateful they > are at least covering the 60%, but I guess I don't feel that is fair > where I didn't even have an in-network choice. I talked to an > insurance representative a week and a half ago and he said that he > has only seen once when the insurance did pay in-network benefits for > an out-of-network doctor so I guess I feel like there is possibly > some way to get it done, but I'm not sure what to do to get there. I > can submit another appeal, but not sure what I would submit. > > I would really appreciate any suggestions/experiences/help with this. > > Thanks for listening! > Lorinda > > P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 4, 2005 Report Share Posted June 4, 2005 Good suggestion, Faith! Lorinda, You'd want to request Dr. Santora at the Inter-mountain Shriners........ I always forget about recommending him because he's not on Dr. P's list, but he has been using the method successfully for quite a few years now. > I have been reading some of the posts for a few months now and was > hoping that maybe someone would have some help/suggestions for me. > > My son, Tysen, was born on February 18, 2005. We didn't know until he > was born that his left foot is a club foot. Two weeks after he was > born we met with the pediatric orthopaedic recommended by our > pediatrician and his first cast was applied. We have done six weeks > of castings (the first actually was removed early due to unexplained > swelling in his toes), a tenotomy, and are 1 1/2 months into the full- > time bracing. His foot looks great and we are pleased with the > results. > > We didn't have much time to research things, but were very fortunate > in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the > only doctor in the area that will treat children with club foot. The > unfortunate part for us is that both the doctor and the orthodist > (also the only one in the area that supplies the brace) are out-of- > network providers as far as our insurance is concerned. The > difference being that they are only paying 60% of their allowable > charges instead of 90% and we have to meet a higher deductible, which > for the medical bills we have so far is a big difference. I applied > for Medicaid, but lately my husband has been working just enough > overtime to not qualify. Financially we qualify for the next program, > CHIP, but they will not help children that are covered under > insurance. I also checked into another state program for children > with special needs and was told that they quit helping people with > insurance a year ago due to funding issues. I have submitted one > appeal to the insurance. I hate to say that it was no big surprise to > receive a letter in the mail today saying that the appeals (for the > doctor and the orthodist) were denied. I figured they would resist > paying and they just said that according to the policy with my > husband's company, they cannot cover out-of-network under anything > but the benefits as stated -- even if there is no provider in our > area. > > I am just feeling very frustrated right now...the insurance is paying > low and we don't qualify for other help because of the > insurance. I was hoping that maybe someone would have some > suggestions to appeal or get the insurance to pay more. It kind of > angers me that they won't even pay 90% of their allowable charges for > out-of-network and leave me with the difference plus my 10%. They are > actually saving money by me going out of network. I am grateful they > are at least covering the 60%, but I guess I don't feel that is fair > where I didn't even have an in-network choice. I talked to an > insurance representative a week and a half ago and he said that he > has only seen once when the insurance did pay in-network benefits for > an out-of-network doctor so I guess I feel like there is possibly > some way to get it done, but I'm not sure what to do to get there. I > can submit another appeal, but not sure what I would submit. > > I would really appreciate any suggestions/experiences/help with this. > > Thanks for listening! > Lorinda > > P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 I wonder, if his foot is good and only needs checkups from now on maybe your future appointments won't cost as much? Driving to Seattle wouldn't save much money, unless you wish to vacate there a few times a year anyway. I think there's docs at Spokane Shriners doing Ponseti now, but that's just something I heard here once. I can't verify it, you'd have to call them. In that case, your only costs would be travel. They provide treatment for free. I'd keep on with the insurance company. If someone has done it, you can too. Especially if this doc is the only one who will even treat CF in your area. It may be a lot of work, but I bet it can be done if you don't let up. I'm pretty sure the squeaky wheel gets oiled with insurance companies. I think they like to deny a few times and then finally let up, if only to get rid of you. Good luck! Kori At 01:02 PM 6/4/2005, you wrote: >I have been reading some of the posts for a few months now and was >hoping that maybe someone would have some help/suggestions for me. > >My son, Tysen, was born on February 18, 2005. We didn't know until he >was born that his left foot is a club foot. Two weeks after he was >born we met with the pediatric orthopaedic recommended by our >pediatrician and his first cast was applied. We have done six weeks >of castings (the first actually was removed early due to unexplained >swelling in his toes), a tenotomy, and are 1 1/2 months into the full- >time bracing. His foot looks great and we are pleased with the >results. > >We didn't have much time to research things, but were very fortunate >in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the >only doctor in the area that will treat children with club foot. The >unfortunate part for us is that both the doctor and the orthodist >(also the only one in the area that supplies the brace) are out-of- >network providers as far as our insurance is concerned. The >difference being that they are only paying 60% of their allowable >charges instead of 90% and we have to meet a higher deductible, which >for the medical bills we have so far is a big difference. I applied >for Medicaid, but lately my husband has been working just enough >overtime to not qualify. Financially we qualify for the next program, >CHIP, but they will not help children that are covered under >insurance. I also checked into another state program for children >with special needs and was told that they quit helping people with >insurance a year ago due to funding issues. I have submitted one >appeal to the insurance. I hate to say that it was no big surprise to >receive a letter in the mail today saying that the appeals (for the >doctor and the orthodist) were denied. I figured they would resist >paying and they just said that according to the policy with my >husband's company, they cannot cover out-of-network under anything >but the benefits as stated -- even if there is no provider in our >area. > >I am just feeling very frustrated right now...the insurance is paying >low and we don't qualify for other help because of the >insurance. I was hoping that maybe someone would have some >suggestions to appeal or get the insurance to pay more. It kind of >angers me that they won't even pay 90% of their allowable charges for >out-of-network and leave me with the difference plus my 10%. They are >actually saving money by me going out of network. I am grateful they >are at least covering the 60%, but I guess I don't feel that is fair >where I didn't even have an in-network choice. I talked to an >insurance representative a week and a half ago and he said that he >has only seen once when the insurance did pay in-network benefits for >an out-of-network doctor so I guess I feel like there is possibly >some way to get it done, but I'm not sure what to do to get there. I >can submit another appeal, but not sure what I would submit. > >I would really appreciate any suggestions/experiences/help with this. > >Thanks for listening! >Lorinda > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 I wonder, if his foot is good and only needs checkups from now on maybe your future appointments won't cost as much? Driving to Seattle wouldn't save much money, unless you wish to vacate there a few times a year anyway. I think there's docs at Spokane Shriners doing Ponseti now, but that's just something I heard here once. I can't verify it, you'd have to call them. In that case, your only costs would be travel. They provide treatment for free. I'd keep on with the insurance company. If someone has done it, you can too. Especially if this doc is the only one who will even treat CF in your area. It may be a lot of work, but I bet it can be done if you don't let up. I'm pretty sure the squeaky wheel gets oiled with insurance companies. I think they like to deny a few times and then finally let up, if only to get rid of you. Good luck! Kori At 01:02 PM 6/4/2005, you wrote: >I have been reading some of the posts for a few months now and was >hoping that maybe someone would have some help/suggestions for me. > >My son, Tysen, was born on February 18, 2005. We didn't know until he >was born that his left foot is a club foot. Two weeks after he was >born we met with the pediatric orthopaedic recommended by our >pediatrician and his first cast was applied. We have done six weeks >of castings (the first actually was removed early due to unexplained >swelling in his toes), a tenotomy, and are 1 1/2 months into the full- >time bracing. His foot looks great and we are pleased with the >results. > >We didn't have much time to research things, but were very fortunate >in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the >only doctor in the area that will treat children with club foot. The >unfortunate part for us is that both the doctor and the orthodist >(also the only one in the area that supplies the brace) are out-of- >network providers as far as our insurance is concerned. The >difference being that they are only paying 60% of their allowable >charges instead of 90% and we have to meet a higher deductible, which >for the medical bills we have so far is a big difference. I applied >for Medicaid, but lately my husband has been working just enough >overtime to not qualify. Financially we qualify for the next program, >CHIP, but they will not help children that are covered under >insurance. I also checked into another state program for children >with special needs and was told that they quit helping people with >insurance a year ago due to funding issues. I have submitted one >appeal to the insurance. I hate to say that it was no big surprise to >receive a letter in the mail today saying that the appeals (for the >doctor and the orthodist) were denied. I figured they would resist >paying and they just said that according to the policy with my >husband's company, they cannot cover out-of-network under anything >but the benefits as stated -- even if there is no provider in our >area. > >I am just feeling very frustrated right now...the insurance is paying >low and we don't qualify for other help because of the >insurance. I was hoping that maybe someone would have some >suggestions to appeal or get the insurance to pay more. It kind of >angers me that they won't even pay 90% of their allowable charges for >out-of-network and leave me with the difference plus my 10%. They are >actually saving money by me going out of network. I am grateful they >are at least covering the 60%, but I guess I don't feel that is fair >where I didn't even have an in-network choice. I talked to an >insurance representative a week and a half ago and he said that he >has only seen once when the insurance did pay in-network benefits for >an out-of-network doctor so I guess I feel like there is possibly >some way to get it done, but I'm not sure what to do to get there. I >can submit another appeal, but not sure what I would submit. > >I would really appreciate any suggestions/experiences/help with this. > >Thanks for listening! >Lorinda > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 Lorinda, I thought of that very thing last night after I sent you that e-mail. Your visits will be less after the first three months- if there are no other problems. We are just a few months in front of you as far as the treatment time line. We don't go back to Dr. Showalter till November. We go to see Tom next month for new shoes and then when ever we need new shoes. Tenny's shoes have lasted four months-fit wise-but he is kind of a runt. Re: Any ideas with insurance?? I wonder, if his foot is good and only needs checkups from now on maybe your future appointments won't cost as much? Driving to Seattle wouldn't save much money, unless you wish to vacate there a few times a year anyway. I think there's docs at Spokane Shriners doing Ponseti now, but that's just something I heard here once. I can't verify it, you'd have to call them. In that case, your only costs would be travel. They provide treatment for free. I'd keep on with the insurance company. If someone has done it, you can too. Especially if this doc is the only one who will even treat CF in your area. It may be a lot of work, but I bet it can be done if you don't let up. I'm pretty sure the squeaky wheel gets oiled with insurance companies. I think they like to deny a few times and then finally let up, if only to get rid of you. Good luck! Kori At 01:02 PM 6/4/2005, you wrote: >I have been reading some of the posts for a few months now and was >hoping that maybe someone would have some help/suggestions for me. > >My son, Tysen, was born on February 18, 2005. We didn't know until he >was born that his left foot is a club foot. Two weeks after he was >born we met with the pediatric orthopaedic recommended by our >pediatrician and his first cast was applied. We have done six weeks >of castings (the first actually was removed early due to unexplained >swelling in his toes), a tenotomy, and are 1 1/2 months into the full- >time bracing. His foot looks great and we are pleased with the >results. > >We didn't have much time to research things, but were very fortunate >in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the >only doctor in the area that will treat children with club foot. The >unfortunate part for us is that both the doctor and the orthodist >(also the only one in the area that supplies the brace) are out-of- >network providers as far as our insurance is concerned. The >difference being that they are only paying 60% of their allowable >charges instead of 90% and we have to meet a higher deductible, which >for the medical bills we have so far is a big difference. I applied >for Medicaid, but lately my husband has been working just enough >overtime to not qualify. Financially we qualify for the next program, >CHIP, but they will not help children that are covered under >insurance. I also checked into another state program for children >with special needs and was told that they quit helping people with >insurance a year ago due to funding issues. I have submitted one >appeal to the insurance. I hate to say that it was no big surprise to >receive a letter in the mail today saying that the appeals (for the >doctor and the orthodist) were denied. I figured they would resist >paying and they just said that according to the policy with my >husband's company, they cannot cover out-of-network under anything >but the benefits as stated -- even if there is no provider in our >area. > >I am just feeling very frustrated right now...the insurance is paying >low and we don't qualify for other help because of the >insurance. I was hoping that maybe someone would have some >suggestions to appeal or get the insurance to pay more. It kind of >angers me that they won't even pay 90% of their allowable charges for >out-of-network and leave me with the difference plus my 10%. They are >actually saving money by me going out of network. I am grateful they >are at least covering the 60%, but I guess I don't feel that is fair >where I didn't even have an in-network choice. I talked to an >insurance representative a week and a half ago and he said that he >has only seen once when the insurance did pay in-network benefits for >an out-of-network doctor so I guess I feel like there is possibly >some way to get it done, but I'm not sure what to do to get there. I >can submit another appeal, but not sure what I would submit. > >I would really appreciate any suggestions/experiences/help with this. > >Thanks for listening! >Lorinda > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 Lorinda, I thought of that very thing last night after I sent you that e-mail. Your visits will be less after the first three months- if there are no other problems. We are just a few months in front of you as far as the treatment time line. We don't go back to Dr. Showalter till November. We go to see Tom next month for new shoes and then when ever we need new shoes. Tenny's shoes have lasted four months-fit wise-but he is kind of a runt. Re: Any ideas with insurance?? I wonder, if his foot is good and only needs checkups from now on maybe your future appointments won't cost as much? Driving to Seattle wouldn't save much money, unless you wish to vacate there a few times a year anyway. I think there's docs at Spokane Shriners doing Ponseti now, but that's just something I heard here once. I can't verify it, you'd have to call them. In that case, your only costs would be travel. They provide treatment for free. I'd keep on with the insurance company. If someone has done it, you can too. Especially if this doc is the only one who will even treat CF in your area. It may be a lot of work, but I bet it can be done if you don't let up. I'm pretty sure the squeaky wheel gets oiled with insurance companies. I think they like to deny a few times and then finally let up, if only to get rid of you. Good luck! Kori At 01:02 PM 6/4/2005, you wrote: >I have been reading some of the posts for a few months now and was >hoping that maybe someone would have some help/suggestions for me. > >My son, Tysen, was born on February 18, 2005. We didn't know until he >was born that his left foot is a club foot. Two weeks after he was >born we met with the pediatric orthopaedic recommended by our >pediatrician and his first cast was applied. We have done six weeks >of castings (the first actually was removed early due to unexplained >swelling in his toes), a tenotomy, and are 1 1/2 months into the full- >time bracing. His foot looks great and we are pleased with the >results. > >We didn't have much time to research things, but were very fortunate >in that the doctor we were referred to is a Ponseti qualified doctor. > From what I have been able to find so far is that he is actually the >only doctor in the area that will treat children with club foot. The >unfortunate part for us is that both the doctor and the orthodist >(also the only one in the area that supplies the brace) are out-of- >network providers as far as our insurance is concerned. The >difference being that they are only paying 60% of their allowable >charges instead of 90% and we have to meet a higher deductible, which >for the medical bills we have so far is a big difference. I applied >for Medicaid, but lately my husband has been working just enough >overtime to not qualify. Financially we qualify for the next program, >CHIP, but they will not help children that are covered under >insurance. I also checked into another state program for children >with special needs and was told that they quit helping people with >insurance a year ago due to funding issues. I have submitted one >appeal to the insurance. I hate to say that it was no big surprise to >receive a letter in the mail today saying that the appeals (for the >doctor and the orthodist) were denied. I figured they would resist >paying and they just said that according to the policy with my >husband's company, they cannot cover out-of-network under anything >but the benefits as stated -- even if there is no provider in our >area. > >I am just feeling very frustrated right now...the insurance is paying >low and we don't qualify for other help because of the >insurance. I was hoping that maybe someone would have some >suggestions to appeal or get the insurance to pay more. It kind of >angers me that they won't even pay 90% of their allowable charges for >out-of-network and leave me with the difference plus my 10%. They are >actually saving money by me going out of network. I am grateful they >are at least covering the 60%, but I guess I don't feel that is fair >where I didn't even have an in-network choice. I talked to an >insurance representative a week and a half ago and he said that he >has only seen once when the insurance did pay in-network benefits for >an out-of-network doctor so I guess I feel like there is possibly >some way to get it done, but I'm not sure what to do to get there. I >can submit another appeal, but not sure what I would submit. > >I would really appreciate any suggestions/experiences/help with this. > >Thanks for listening! >Lorinda > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 Squeeky wheel does get the grease. Do not give up your battle with the insurance company with out putting up a good fight. I would call and send letters daily. Make sure you get your husband's company involved (if insurance is through his work). Have his company's human resources call and write letters on your behalf. Whoever pays the insurance premiums needs to squeek, squeek, squeek. Keep copies of all your letters. Document days, times, and names of everyone you talk to and ask for personal extensions so that you can call people back directly. Hell, call them at home if you can get their last name.You can look up their phone numbers and call their grandparents, aunts and uncles and cousins. I would be spoutin' off to anyone I could get a hold of! The point is to be a thorn in their side. You know you are right and what they are doing is wrong. Insurance co's are great at using stall tactics and will eventually pay if pressured. They are great at collecting premiums, but not at paying. The longer they hold on to money the more intrest they make. I would crawl so far up their ass until they did the right thing. GOOD LUCK in your battle!! I have been in your shoes and won. Do not let them wear you down. SQUEEK ON! Jen mom of Ava 1-18-02 Addie 8-2-04 (Dobbs Brace 23/7) > >I have been reading some of the posts for a few months now and was > >hoping that maybe someone would have some help/suggestions for me. > > > >My son, Tysen, was born on February 18, 2005. We didn't know until he > >was born that his left foot is a club foot. Two weeks after he was > >born we met with the pediatric orthopaedic recommended by our > >pediatrician and his first cast was applied. We have done six weeks > >of castings (the first actually was removed early due to unexplained > >swelling in his toes), a tenotomy, and are 1 1/2 months into the full- > >time bracing. His foot looks great and we are pleased with the > >results. > > > >We didn't have much time to research things, but were very fortunate > >in that the doctor we were referred to is a Ponseti qualified doctor. > > From what I have been able to find so far is that he is actually the > >only doctor in the area that will treat children with club foot. The > >unfortunate part for us is that both the doctor and the orthodist > >(also the only one in the area that supplies the brace) are out- of- > >network providers as far as our insurance is concerned. The > >difference being that they are only paying 60% of their allowable > >charges instead of 90% and we have to meet a higher deductible, which > >for the medical bills we have so far is a big difference. I applied > >for Medicaid, but lately my husband has been working just enough > >overtime to not qualify. Financially we qualify for the next program, > >CHIP, but they will not help children that are covered under > >insurance. I also checked into another state program for children > >with special needs and was told that they quit helping people with > >insurance a year ago due to funding issues. I have submitted one > >appeal to the insurance. I hate to say that it was no big surprise to > >receive a letter in the mail today saying that the appeals (for the > >doctor and the orthodist) were denied. I figured they would resist > >paying and they just said that according to the policy with my > >husband's company, they cannot cover out-of-network under anything > >but the benefits as stated -- even if there is no provider in our > >area. > > > >I am just feeling very frustrated right now...the insurance is paying > >low and we don't qualify for other help because of the > >insurance. I was hoping that maybe someone would have some > >suggestions to appeal or get the insurance to pay more. It kind of > >angers me that they won't even pay 90% of their allowable charges for > >out-of-network and leave me with the difference plus my 10%. They are > >actually saving money by me going out of network. I am grateful they > >are at least covering the 60%, but I guess I don't feel that is fair > >where I didn't even have an in-network choice. I talked to an > >insurance representative a week and a half ago and he said that he > >has only seen once when the insurance did pay in-network benefits for > >an out-of-network doctor so I guess I feel like there is possibly > >some way to get it done, but I'm not sure what to do to get there. I > >can submit another appeal, but not sure what I would submit. > > > >I would really appreciate any suggestions/experiences/help with this. > > > >Thanks for listening! > >Lorinda > > > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 Squeeky wheel does get the grease. Do not give up your battle with the insurance company with out putting up a good fight. I would call and send letters daily. Make sure you get your husband's company involved (if insurance is through his work). Have his company's human resources call and write letters on your behalf. Whoever pays the insurance premiums needs to squeek, squeek, squeek. Keep copies of all your letters. Document days, times, and names of everyone you talk to and ask for personal extensions so that you can call people back directly. Hell, call them at home if you can get their last name.You can look up their phone numbers and call their grandparents, aunts and uncles and cousins. I would be spoutin' off to anyone I could get a hold of! The point is to be a thorn in their side. You know you are right and what they are doing is wrong. Insurance co's are great at using stall tactics and will eventually pay if pressured. They are great at collecting premiums, but not at paying. The longer they hold on to money the more intrest they make. I would crawl so far up their ass until they did the right thing. GOOD LUCK in your battle!! I have been in your shoes and won. Do not let them wear you down. SQUEEK ON! Jen mom of Ava 1-18-02 Addie 8-2-04 (Dobbs Brace 23/7) > >I have been reading some of the posts for a few months now and was > >hoping that maybe someone would have some help/suggestions for me. > > > >My son, Tysen, was born on February 18, 2005. We didn't know until he > >was born that his left foot is a club foot. Two weeks after he was > >born we met with the pediatric orthopaedic recommended by our > >pediatrician and his first cast was applied. We have done six weeks > >of castings (the first actually was removed early due to unexplained > >swelling in his toes), a tenotomy, and are 1 1/2 months into the full- > >time bracing. His foot looks great and we are pleased with the > >results. > > > >We didn't have much time to research things, but were very fortunate > >in that the doctor we were referred to is a Ponseti qualified doctor. > > From what I have been able to find so far is that he is actually the > >only doctor in the area that will treat children with club foot. The > >unfortunate part for us is that both the doctor and the orthodist > >(also the only one in the area that supplies the brace) are out- of- > >network providers as far as our insurance is concerned. The > >difference being that they are only paying 60% of their allowable > >charges instead of 90% and we have to meet a higher deductible, which > >for the medical bills we have so far is a big difference. I applied > >for Medicaid, but lately my husband has been working just enough > >overtime to not qualify. Financially we qualify for the next program, > >CHIP, but they will not help children that are covered under > >insurance. I also checked into another state program for children > >with special needs and was told that they quit helping people with > >insurance a year ago due to funding issues. I have submitted one > >appeal to the insurance. I hate to say that it was no big surprise to > >receive a letter in the mail today saying that the appeals (for the > >doctor and the orthodist) were denied. I figured they would resist > >paying and they just said that according to the policy with my > >husband's company, they cannot cover out-of-network under anything > >but the benefits as stated -- even if there is no provider in our > >area. > > > >I am just feeling very frustrated right now...the insurance is paying > >low and we don't qualify for other help because of the > >insurance. I was hoping that maybe someone would have some > >suggestions to appeal or get the insurance to pay more. It kind of > >angers me that they won't even pay 90% of their allowable charges for > >out-of-network and leave me with the difference plus my 10%. They are > >actually saving money by me going out of network. I am grateful they > >are at least covering the 60%, but I guess I don't feel that is fair > >where I didn't even have an in-network choice. I talked to an > >insurance representative a week and a half ago and he said that he > >has only seen once when the insurance did pay in-network benefits for > >an out-of-network doctor so I guess I feel like there is possibly > >some way to get it done, but I'm not sure what to do to get there. I > >can submit another appeal, but not sure what I would submit. > > > >I would really appreciate any suggestions/experiences/help with this. > > > >Thanks for listening! > >Lorinda > > > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 , If we do decide to seek treatment at Shriners in Salt Lake, I'll definately use your suggestion. I was wondering if they had any doctors that used the Ponseti method. We need to decide what would be best. Hopefully now we will only have the doctor visits and new shoes as his feet grow, but the orthodist isn't in-network either, so it is something to consider. Thanks! Lorinda > > I don't know if it's feasible for you to drive to Salt Lake City, > but the Shriner's will pay 100% for orthotics and treatment... WE > haven't gone there. Gabe's cf are atypical and we go directly to > Ponseti himself, but I understand that there is one doc there who > practices the Ponseti method although he isn't on Ponseti's list. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 , If we do decide to seek treatment at Shriners in Salt Lake, I'll definately use your suggestion. I was wondering if they had any doctors that used the Ponseti method. We need to decide what would be best. Hopefully now we will only have the doctor visits and new shoes as his feet grow, but the orthodist isn't in-network either, so it is something to consider. Thanks! Lorinda > > I don't know if it's feasible for you to drive to Salt Lake City, > but the Shriner's will pay 100% for orthotics and treatment... WE > haven't gone there. Gabe's cf are atypical and we go directly to > Ponseti himself, but I understand that there is one doc there who > practices the Ponseti method although he isn't on Ponseti's list. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 Faith, Thank you so much for the suggestion. Everything happened so fast when he was born and then going into his first cast that we didn't get much time to explore all options. My parents live 2 hours from Spokane, so we thought of going to the Shriners there, but hated to have the family separated for 6 weeks for the castings (it's 8 1/2 hours to my parents so felt it would be better to stay there vs. traveling each week). I also have a sister-in-law that lives in Salt Lake that I could have stayed with each week but she was supposed to be adopting a baby at the time so I didn't want to stress her more by having house guests as she was making that new adjustment. At the time we discussed it very briefly and didn't know if it would work for us since we also have 2 other children. Now I need to get an idea of what else lies in store for us as far as visits and things and still possibly go to Shriners since the orthodist isn't in-network either. Wow, I would love to meet Dr. Ponseti! I am just amazed at what a difference the method has made in Tysen's foot! That's great that he is able to care for your son. Thanks again! Lorinda > I don't know if it's feasible for you to drive to Salt Lake City, but the Shriner's will pay 100% for orthotics and treatment... WE haven't gone there. Gabe's cf are atypical and we go directly to Ponseti himself, but I understand that there is one doc there who practices the Ponseti method although he isn't on Ponseti's list. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 6, 2005 Report Share Posted June 6, 2005 Faith, Thank you so much for the suggestion. Everything happened so fast when he was born and then going into his first cast that we didn't get much time to explore all options. My parents live 2 hours from Spokane, so we thought of going to the Shriners there, but hated to have the family separated for 6 weeks for the castings (it's 8 1/2 hours to my parents so felt it would be better to stay there vs. traveling each week). I also have a sister-in-law that lives in Salt Lake that I could have stayed with each week but she was supposed to be adopting a baby at the time so I didn't want to stress her more by having house guests as she was making that new adjustment. At the time we discussed it very briefly and didn't know if it would work for us since we also have 2 other children. Now I need to get an idea of what else lies in store for us as far as visits and things and still possibly go to Shriners since the orthodist isn't in-network either. Wow, I would love to meet Dr. Ponseti! I am just amazed at what a difference the method has made in Tysen's foot! That's great that he is able to care for your son. Thanks again! Lorinda > I don't know if it's feasible for you to drive to Salt Lake City, but the Shriner's will pay 100% for orthotics and treatment... WE haven't gone there. Gabe's cf are atypical and we go directly to Ponseti himself, but I understand that there is one doc there who practices the Ponseti method although he isn't on Ponseti's list. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 7, 2005 Report Share Posted June 7, 2005 Hi Kori, Ya, I hoping that we won't be facing any replapses or anything. Then the costs should be more manageable. While we'd love to go on vacation to Seattle, I think we'd only be able to make one trip a year. I had considered Spokane (my parents live 2 hours from Spokane) and staying with my parents during the casting period, but noticed they didn't have a Ponseti doc listed plus it didn't really work for our family at the time. I definately plan to keep up with the insurance. I really feel they should pay more where we had no other options in the area for treatment...I really feel it was either leave him a cripple (not an option) or go out of network as far as my insurance is concerned. I've had a few people say that eventually they will pay just to get rid of people, so I'm keeping my fingers crossed hoping that will work. Just wondering what else I can use to appeal or if I can just stress what I've already used...mainly that he is the only doc in the area that will even treat children with club foot. Thanks for responding, there are a lot of great people on here! Lorinda > I wonder, if his foot is good and only needs checkups from now on maybe > your future appointments won't cost as much? Driving to Seattle wouldn't > save much money, unless you wish to vacate there a few times a year > anyway. I think there's docs at Spokane Shriners doing Ponseti now, but > that's just something I heard here once. I can't verify it, you'd have to > call them. In that case, your only costs would be travel. They provide > treatment for free. > > I'd keep on with the insurance company. If someone has done it, you can > too. Especially if this doc is the only one who will even treat CF in your > area. It may be a lot of work, but I bet it can be done if you don't let > up. I'm pretty sure the squeaky wheel gets oiled with insurance > companies. I think they like to deny a few times and then finally let up, > if only to get rid of you. > > Good luck! > > Kori Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 7, 2005 Report Share Posted June 7, 2005 Hi Kori, Ya, I hoping that we won't be facing any replapses or anything. Then the costs should be more manageable. While we'd love to go on vacation to Seattle, I think we'd only be able to make one trip a year. I had considered Spokane (my parents live 2 hours from Spokane) and staying with my parents during the casting period, but noticed they didn't have a Ponseti doc listed plus it didn't really work for our family at the time. I definately plan to keep up with the insurance. I really feel they should pay more where we had no other options in the area for treatment...I really feel it was either leave him a cripple (not an option) or go out of network as far as my insurance is concerned. I've had a few people say that eventually they will pay just to get rid of people, so I'm keeping my fingers crossed hoping that will work. Just wondering what else I can use to appeal or if I can just stress what I've already used...mainly that he is the only doc in the area that will even treat children with club foot. Thanks for responding, there are a lot of great people on here! Lorinda > I wonder, if his foot is good and only needs checkups from now on maybe > your future appointments won't cost as much? Driving to Seattle wouldn't > save much money, unless you wish to vacate there a few times a year > anyway. I think there's docs at Spokane Shriners doing Ponseti now, but > that's just something I heard here once. I can't verify it, you'd have to > call them. In that case, your only costs would be travel. They provide > treatment for free. > > I'd keep on with the insurance company. If someone has done it, you can > too. Especially if this doc is the only one who will even treat CF in your > area. It may be a lot of work, but I bet it can be done if you don't let > up. I'm pretty sure the squeaky wheel gets oiled with insurance > companies. I think they like to deny a few times and then finally let up, > if only to get rid of you. > > Good luck! > > Kori Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 7, 2005 Report Share Posted June 7, 2005 Lorinda, What a headache!!! I hate those darn insurance companies - it seems like it's so hard just to get them to cover the most obviously necessary things some times. I agree with all the previous posters - keep harassing them. There is a Shriner's hospital over in Spokane - have you looked in to going there for treatment? The only other thing I can think of is are you seeing your current doc at a hospital or is he a private practice? Most hospitals have their own financial aid program, separate from medicaid. We get aid through Children's Hospital here, even though we also have other insurance. Good luck - I'm sure it will all work out for you some how! Darby Livi 3.15.04 bi cf > > > > > > At 01:02 PM 6/4/2005, you wrote: > > >I have been reading some of the posts for a few months now and > was > > >hoping that maybe someone would have some help/suggestions for > me. > > > > > >My son, Tysen, was born on February 18, 2005. We didn't know > until he > > >was born that his left foot is a club foot. Two weeks after he > was > > >born we met with the pediatric orthopaedic recommended by our > > >pediatrician and his first cast was applied. We have done six > weeks > > >of castings (the first actually was removed early due to > unexplained > > >swelling in his toes), a tenotomy, and are 1 1/2 months into > the full- > > >time bracing. His foot looks great and we are pleased with the > > >results. > > > > > >We didn't have much time to research things, but were very > fortunate > > >in that the doctor we were referred to is a Ponseti qualified > doctor. > > > From what I have been able to find so far is that he is > actually the > > >only doctor in the area that will treat children with club > foot. The > > >unfortunate part for us is that both the doctor and the > orthodist > > >(also the only one in the area that supplies the brace) are out- > of- > > >network providers as far as our insurance is concerned. The > > >difference being that they are only paying 60% of their > allowable > > >charges instead of 90% and we have to meet a higher deductible, > which > > >for the medical bills we have so far is a big difference. I > applied > > >for Medicaid, but lately my husband has been working just enough > > >overtime to not qualify. Financially we qualify for the next > program, > > >CHIP, but they will not help children that are covered under > > >insurance. I also checked into another state program for > children > > >with special needs and was told that they quit helping people > with > > >insurance a year ago due to funding issues. I have submitted one > > >appeal to the insurance. I hate to say that it was no big > surprise to > > >receive a letter in the mail today saying that the appeals (for > the > > >doctor and the orthodist) were denied. I figured they would > resist > > >paying and they just said that according to the policy with my > > >husband's company, they cannot cover out-of-network under > anything > > >but the benefits as stated -- even if there is no provider in > our > > >area. > > > > > >I am just feeling very frustrated right now...the insurance is > paying > > >low and we don't qualify for other help because of the > > >insurance. I was hoping that maybe someone would have some > > >suggestions to appeal or get the insurance to pay more. It kind > of > > >angers me that they won't even pay 90% of their allowable > charges for > > >out-of-network and leave me with the difference plus my 10%. > They are > > >actually saving money by me going out of network. I am grateful > they > > >are at least covering the 60%, but I guess I don't feel that is > fair > > >where I didn't even have an in-network choice. I talked to an > > >insurance representative a week and a half ago and he said that > he > > >has only seen once when the insurance did pay in-network > benefits for > > >an out-of-network doctor so I guess I feel like there is > possibly > > >some way to get it done, but I'm not sure what to do to get > there. I > > >can submit another appeal, but not sure what I would submit. > > > > > >I would really appreciate any suggestions/experiences/help with > this. > > > > > >Thanks for listening! > > >Lorinda > > > > > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 7, 2005 Report Share Posted June 7, 2005 Lorinda, What a headache!!! I hate those darn insurance companies - it seems like it's so hard just to get them to cover the most obviously necessary things some times. I agree with all the previous posters - keep harassing them. There is a Shriner's hospital over in Spokane - have you looked in to going there for treatment? The only other thing I can think of is are you seeing your current doc at a hospital or is he a private practice? Most hospitals have their own financial aid program, separate from medicaid. We get aid through Children's Hospital here, even though we also have other insurance. Good luck - I'm sure it will all work out for you some how! Darby Livi 3.15.04 bi cf > > > > > > At 01:02 PM 6/4/2005, you wrote: > > >I have been reading some of the posts for a few months now and > was > > >hoping that maybe someone would have some help/suggestions for > me. > > > > > >My son, Tysen, was born on February 18, 2005. We didn't know > until he > > >was born that his left foot is a club foot. Two weeks after he > was > > >born we met with the pediatric orthopaedic recommended by our > > >pediatrician and his first cast was applied. We have done six > weeks > > >of castings (the first actually was removed early due to > unexplained > > >swelling in his toes), a tenotomy, and are 1 1/2 months into > the full- > > >time bracing. His foot looks great and we are pleased with the > > >results. > > > > > >We didn't have much time to research things, but were very > fortunate > > >in that the doctor we were referred to is a Ponseti qualified > doctor. > > > From what I have been able to find so far is that he is > actually the > > >only doctor in the area that will treat children with club > foot. The > > >unfortunate part for us is that both the doctor and the > orthodist > > >(also the only one in the area that supplies the brace) are out- > of- > > >network providers as far as our insurance is concerned. The > > >difference being that they are only paying 60% of their > allowable > > >charges instead of 90% and we have to meet a higher deductible, > which > > >for the medical bills we have so far is a big difference. I > applied > > >for Medicaid, but lately my husband has been working just enough > > >overtime to not qualify. Financially we qualify for the next > program, > > >CHIP, but they will not help children that are covered under > > >insurance. I also checked into another state program for > children > > >with special needs and was told that they quit helping people > with > > >insurance a year ago due to funding issues. I have submitted one > > >appeal to the insurance. I hate to say that it was no big > surprise to > > >receive a letter in the mail today saying that the appeals (for > the > > >doctor and the orthodist) were denied. I figured they would > resist > > >paying and they just said that according to the policy with my > > >husband's company, they cannot cover out-of-network under > anything > > >but the benefits as stated -- even if there is no provider in > our > > >area. > > > > > >I am just feeling very frustrated right now...the insurance is > paying > > >low and we don't qualify for other help because of the > > >insurance. I was hoping that maybe someone would have some > > >suggestions to appeal or get the insurance to pay more. It kind > of > > >angers me that they won't even pay 90% of their allowable > charges for > > >out-of-network and leave me with the difference plus my 10%. > They are > > >actually saving money by me going out of network. I am grateful > they > > >are at least covering the 60%, but I guess I don't feel that is > fair > > >where I didn't even have an in-network choice. I talked to an > > >insurance representative a week and a half ago and he said that > he > > >has only seen once when the insurance did pay in-network > benefits for > > >an out-of-network doctor so I guess I feel like there is > possibly > > >some way to get it done, but I'm not sure what to do to get > there. I > > >can submit another appeal, but not sure what I would submit. > > > > > >I would really appreciate any suggestions/experiences/help with > this. > > > > > >Thanks for listening! > > >Lorinda > > > > > >P.S. Don't know if it makes a difference, but we live in Idaho. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.