Guest guest Posted October 29, 2007 Report Share Posted October 29, 2007 What state are you in? I am in CT and we had Cigna and they denied speech coverage...we ended up dropping Cigna and picking up BCBS but were still denied until we got the states healthcare advocate involved and we ended up winning our 2nd level appeal. We also just won our 2nd level appeal regarding OT. If you have the benefit in the policy, contact your states healthcare advocate and states attorney general and get them involved. lauren baron <laurenrbaron@...> wrote: I am fighting with my insurance company for months now. We were denied again after our second appeal. So frustrating!!! I feel it should be covered based on our policy but we keep getting denied, even with a lot of supporting documentation. Just wondering if anyone has won this fight! __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 29, 2007 Report Share Posted October 29, 2007 Good to know! Thanks. I will do that. We are in NJ. wendy mazza <wendybird115@...> wrote: What state are you in? I am in CT and we had Cigna and they denied speech coverage...we ended up dropping Cigna and picking up BCBS but were still denied until we got the states healthcare advocate involved and we ended up winning our 2nd level appeal. We also just won our 2nd level appeal regarding OT. If you have the benefit in the policy, contact your states healthcare advocate and states attorney general and get them involved. lauren baron <laurenrbaron@...> wrote: I am fighting with my insurance company for months now. We were denied again after our second appeal. So frustrating!!! I feel it should be covered based on our policy but we keep getting denied, even with a lot of supporting documentation. Just wondering if anyone has won this fight! __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 30, 2007 Report Share Posted October 30, 2007 I had Cigna a few years back, and we did get coverage for speech. I remember speaking to someone with a medical background (could be a nurse), who said they had to fax my doctor's evaluations and slp's evaluation to Cigna's pediatrician who made the final decision. They did say that typically the answer is no, but they would fax the paperwork. I just made sure I did not speak to the people who answer the phones at Cigna. I spoke to the department that doctor's call for precertifications on operations, etc. In fact, I think I just called that number even though I am not a physician, and just apologized but wanted the correct information. I am from NJ. Carolyn ************************************** See what's new at http://www.aol.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 30, 2007 Report Share Posted October 30, 2007 Interesting! They denied us twice and then offered us a teleconference with a new group of appeals commitee members (including a pediatrician!) who would reconsider the case. My son's SLP was on the call with us and we presented our case. This doctor did not ask a single question and quickly sent out a letter stating speech was not medically necessary. Ugh!!! I'm not giving up though. aigjr@... wrote: I had Cigna a few years back, and we did get coverage for speech. I remember speaking to someone with a medical background (could be a nurse), who said they had to fax my doctor's evaluations and slp's evaluation to Cigna's pediatrician who made the final decision. They did say that typically the answer is no, but they would fax the paperwork. I just made sure I did not speak to the people who answer the phones at Cigna. I spoke to the department that doctor's call for precertifications on operations, etc. In fact, I think I just called that number even though I am not a physician, and just apologized but wanted the correct information. I am from NJ. Carolyn ************************************** See what's new at http://www.aol.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 30, 2007 Report Share Posted October 30, 2007 That is good advice, but from my own dealing with Cigna, I think it is more that they will not permit speech therapy unless it is a condition caused by something the child was born with, and there is documented proof of that. Otherwise, they typically say it is a developmental problem that will work itself out. It is a sad situation. Carolyn ************************************** See what's new at http://www.aol.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 30, 2007 Report Share Posted October 30, 2007 After 10 months of fighting with Cigna (I work in NY and live in NJ) and meeting my out-of-network deductible, Cigna has finally reimbursed me for out-of-network speech therapy for my daughter. I believe the reimbursement was a result of the policy being changed at the request of the firm I work for (not because of me) because from what I've been told by Cigna, as well as other insurance companies, reimbursement for any procedure depends on how the policy is written for the particular firm or company requesting insurance coverage for their employees. Joanne Obara ========== This e-mail (including any attachments) may contain information that is private, confidential, or protected by attorney-client or other privilege. If you received this e-mail in error, please delete it from your system without copying it and notify sender by reply e-mail, so that our records can be corrected. ========== Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 30, 2007 Report Share Posted October 30, 2007 I think that the original poster needs to contact their company's human resources department. It is possible that the speech is being denied because their employer did not purchase a policy that would cover the therapy. So... before appealing again and again....see what the employer paid for. If they didn't cover this service for their employees see if they will give your child an over-ride. My husband's employer gave us one. If your employer didn't pay for such coverage no amount of appeals will help. So turn your attention to appealing to the employer to get them to up your child's coverage. Kris The Knitting Wannabe http://knittingwannabe.typepad.com Sonny & Shear: The I’ve Got Ewe, Babe Yarn Shop http://www.sonnyandshear.com On Oct 30, 2007, at 3:33 PM, Joanne Obara wrote: > After 10 months of fighting with Cigna (I work in NY and live in > NJ) and > meeting my out-of-network deductible, Cigna has finally reimbursed > me for > out-of-network speech therapy for my daughter. I believe the > reimbursement > was a result of the policy being changed at the request of the firm > I work > for (not because of me) because from what I've been told by Cigna, > as well > as other insurance companies, reimbursement for any procedure > depends on > how the policy is written for the particular firm or company > requesting > insurance coverage for their employees. > > Joanne Obara > > ========== > This e-mail (including any attachments) may contain information > that is > private, confidential, or protected by attorney-client or other > privilege. > If you received this e-mail in error, please delete it from your > system > without copying it and notify sender by reply e-mail, so that our > records > can be corrected. > ========== > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 3, 2007 Report Share Posted November 3, 2007 We have CIGNA. We were denied once. Then I submitted the evaluation from the developmental pediatrician which diagnosis dyspraxia and recommended the ST for an oral motor planning disorder (in the fine print of our policy, it said apraxia wasn't covered so I asked the doctor not to use the word " aprxia " ). We've since been covered. Good luck. ------------------------------------------------------------------------ For important statutory and regulatory disclosures and more information about Barclays Capital, please visit our web site at http://www.barcap.com. Internet communications are not secure and therefore the Barclays Group does not accept legal responsibility for the contents of this message. Although the Barclays Group operates anti-virus programmes, it does not accept responsibility for any damage whatsoever that is caused by viruses being passed. Any views or opinions presented are solely those of the author and do not necessarily represent those of the Barclays Group. Replies to this email may be monitored by the Barclays Group for operational or business reasons. Barclays Capital is the investment banking division of Barclays Bank PLC, a company registered in England (number 1026167) with its registered office at 1 Churchill Place, London, E14 5HP. This email may relate to or be sent from other members of the Barclays Group. ------------------------------------------------------------------------ Quote Link to comment Share on other sites More sharing options...
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