Re: I can't get any help from any orthos I call I am so mad

[Guest guest]

I have broke mine too by tightening them too much. All I did was

took the broken ones to an orthotics shop where markell shoes are

sold. The shop then sent the broken clips to markell and markell

sent new ones free. While I was waiting I just put the gray type of

tape around the brace to hold it together. It worked great. I

believe you can just mail the clips to markell and they will send

new ones also. Good luck,

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they

broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to

call

> shriners and make an appointment with them we don't use any

shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to

drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

[Guest guest]

Hi thean you for your response. I called Markell and they

said I couldn't send those in to get free ones. I had to pay for

them. They wanted 8.00 a piece plus shipping can you believe that!!!

I told them that to he said well tell me how much you want to pay

for them. I honestly didn't want to pay anything but I said half so

I have to pay 8.00 plus shipping. Oh well what can I do. I had to

get them some how.

Thanks again

> I have broke mine too by tightening them too much. All I did was

> took the broken ones to an orthotics shop where markell shoes are

> sold. The shop then sent the broken clips to markell and markell

> sent new ones free. While I was waiting I just put the gray type

of

> tape around the brace to hold it together. It worked great. I

> believe you can just mail the clips to markell and they will send

> new ones also. Good luck,

> >

> > Hi all,

> >

> > Haven't posted in awhile. I am so mad right now. Isabella sees

> > Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> > black clips on her brace came loose and broke while we were

> > tightening them up. We barely put any force on them and they

> broke.

> > I have called every ortho around here just to get a set of black

> > clips and they kept telling me know we can't do that. I called

> > Dr.Dobbs office at childrens and his nurse said no you have to

> call

> > shriners and make an appointment with them we don't use any

> shriners

> > brace. I said its the same DBB as everywhere else well Dr.Dobbs

> uses

> > a new one now that he came up with I am thinking HELLO I am sure

> > they still have the black clips to hold the bar together. I even

> > called Dr.Ponsetti His secretary wasn't there so someone else

> > answered and man she was rude to me. Why are they being like

this

> > just for the black clips on the bar? I honestly don't want to

> drive

> > 2 hours for these clips. Can anyone help me locate some?

> > Thank you

> >

> > Mommy to Isabella bilateral cf

[Guest guest]

,

An alternative would be to go to your local auto parts or hardware

store and purchase automotive hose clamps. They're little metal

rings that can be tightened down to clamp on the bar. We never used

this- but I think some of 's prior posts have stated that this

was actually what was originally used on the bar prior to the

introduction of the black clamps (circa 1999).

Good luck!

> > I have broke mine too by tightening them too much. All I did

was

> > took the broken ones to an orthotics shop where markell shoes

are

> > sold. The shop then sent the broken clips to markell and

markell

> > sent new ones free. While I was waiting I just put the gray

type

> of

> > tape around the brace to hold it together. It worked great. I

> > believe you can just mail the clips to markell and they will

send

> > new ones also. Good luck,

> > >

> > > Hi all,

> > >

> > > Haven't posted in awhile. I am so mad right now. Isabella sees

> > > Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well

the

> > > black clips on her brace came loose and broke while we were

> > > tightening them up. We barely put any force on them and they

> > broke.

> > > I have called every ortho around here just to get a set of

black

> > > clips and they kept telling me know we can't do that. I called

> > > Dr.Dobbs office at childrens and his nurse said no you have to

> > call

> > > shriners and make an appointment with them we don't use any

> > shriners

> > > brace. I said its the same DBB as everywhere else well

Dr.Dobbs

> > uses

> > > a new one now that he came up with I am thinking HELLO I am

sure

> > > they still have the black clips to hold the bar together. I

even

> > > called Dr.Ponsetti His secretary wasn't there so someone else

> > > answered and man she was rude to me. Why are they being like

> this

> > > just for the black clips on the bar? I honestly don't want to

> > drive

> > > 2 hours for these clips. Can anyone help me locate some?

> > > Thank you

> > >

> > > Mommy to Isabella bilateral cf

[Guest guest]

I can't believe that attitude. Those clips are quite easy to

over-tighten. They should change the design or at least supply them

free of charge when they. When we broke one in the early days of using

them, at US orthotics mailed 4 spares free of charge to my

sister in Florida. They took a few days to get to her and in the

meantime we used a bit of tape to keep bar together...

www.clubfoot.co.za

Re: I can't get any help from any orthos I

call I am so mad

Hi thean you for your response. I called Markell and they

said I couldn't send those in to get free ones. I had to pay for

them. They wanted 8.00 a piece plus shipping can you believe that!!!

I told them that to he said well tell me how much you want to pay

for them. I honestly didn't want to pay anything but I said half so

I have to pay 8.00 plus shipping. Oh well what can I do. I had to

get them some how.

Thanks again

> I have broke mine too by tightening them too much. All I did was

> took the broken ones to an orthotics shop where markell shoes are

> sold. The shop then sent the broken clips to markell and markell

> sent new ones free. While I was waiting I just put the gray type

of

> tape around the brace to hold it together. It worked great. I

> believe you can just mail the clips to markell and they will send

> new ones also. Good luck,

> >

> > Hi all,

> >

> > Haven't posted in awhile. I am so mad right now. Isabella sees

> > Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> > black clips on her brace came loose and broke while we were

> > tightening them up. We barely put any force on them and they

> broke.

> > I have called every ortho around here just to get a set of black

> > clips and they kept telling me know we can't do that. I called

> > Dr.Dobbs office at childrens and his nurse said no you have to

> call

> > shriners and make an appointment with them we don't use any

> shriners

> > brace. I said its the same DBB as everywhere else well Dr.Dobbs

> uses

> > a new one now that he came up with I am thinking HELLO I am sure

> > they still have the black clips to hold the bar together. I even

> > called Dr.Ponsetti His secretary wasn't there so someone else

> > answered and man she was rude to me. Why are they being like

this

> > just for the black clips on the bar? I honestly don't want to

> drive

> > 2 hours for these clips. Can anyone help me locate some?

> > Thank you

> >

> > Mommy to Isabella bilateral cf

[Guest guest]

Okay this is whats going on ordered the ones from markell for 8.00

plus shipping and he wouldn't tell me the total because he didn't

know how much it would be in weight. They don't weigh very much.

Dr.Dobbs contacted me as well as a and were very apologetic

and they are sending me 2 free ones in the mail. I guess I should of

waited instead of jumping in and buying them but I was getting at

the end of my rope on what to do. They have never broken on me

before. So I will get 2 free ones and 2 paid ones. At least I have a

spare until we go back in May. Thank you for all the ideas. I will

do the auto thing next time. I didn't eve know about that.

God Bless

> > I have broke mine too by tightening them too much. All I did

was

> > took the broken ones to an orthotics shop where markell shoes

are

> > sold. The shop then sent the broken clips to markell and

markell

> > sent new ones free. While I was waiting I just put the gray

type

> of

> > tape around the brace to hold it together. It worked great. I

> > believe you can just mail the clips to markell and they will

send

> > new ones also. Good luck,

> > >

> > > Hi all,

> > >

> > > Haven't posted in awhile. I am so mad right now. Isabella sees

> > > Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well

the

> > > black clips on her brace came loose and broke while we were

> > > tightening them up. We barely put any force on them and they

> > broke.

> > > I have called every ortho around here just to get a set of

black

> > > clips and they kept telling me know we can't do that. I called

> > > Dr.Dobbs office at childrens and his nurse said no you have to

> > call

> > > shriners and make an appointment with them we don't use any

> > shriners

> > > brace. I said its the same DBB as everywhere else well

Dr.Dobbs

> > uses

> > > a new one now that he came up with I am thinking HELLO I am

sure

> > > they still have the black clips to hold the bar together. I

even

> > > called Dr.Ponsetti His secretary wasn't there so someone else

> > > answered and man she was rude to me. Why are they being like

> this

> > > just for the black clips on the bar? I honestly don't want to

> > drive

> > > 2 hours for these clips. Can anyone help me locate some?

> > > Thank you

> > >

> > > Mommy to Isabella bilateral cf

>

>

>

>

>

>

>

[Guest guest]

Contact Jay Markell. Use the info addy on their website

www.markellshoe.com . I'm sure they sell the fillauer bar and have those

clips. In the meantime, try an automotive hose clamp. I've heard those

work in a pinch.

Can't you call Shriners brace shop and have them send you a set? I know

our Shriners send parts to parents, they offered once to send me something

and I only live 5 miles away.

Kori

At 06:47 AM 2/9/2005, you wrote:

>Hi all,

>

>Haven't posted in awhile. I am so mad right now. Isabella sees

>Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

>black clips on her brace came loose and broke while we were

>tightening them up. We barely put any force on them and they broke.

>I have called every ortho around here just to get a set of black

>clips and they kept telling me know we can't do that. I called

>Dr.Dobbs office at childrens and his nurse said no you have to call

>shriners and make an appointment with them we don't use any shriners

>brace. I said its the same DBB as everywhere else well Dr.Dobbs uses

>a new one now that he came up with I am thinking HELLO I am sure

>they still have the black clips to hold the bar together. I even

>called Dr.Ponsetti His secretary wasn't there so someone else

>answered and man she was rude to me. Why are they being like this

>just for the black clips on the bar? I honestly don't want to drive

>2 hours for these clips. Can anyone help me locate some?

>Thank you

>

>Mommy to Isabella bilateral cf

>

>

>

>

>

>

>

[Guest guest]

I had the same problem. Someone on here told me you could call the

manufacturer to get new clips. Hope that helps. Maybe someone else

knows the number.

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they

broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to

call

> shriners and make an appointment with them we don't use any

shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to

drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

[Guest guest]

Is this the black loop that holds the two pieces of bar so they can slide/adjust

to different lengths? If so, I would think you could repair that yourself with

a drill and a screw. If not, then I am not sure what part you're referring to.

s.

I can't get any help from any orthos I call I am

so mad

Hi all,

Haven't posted in awhile. I am so mad right now. Isabella sees

Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

black clips on her brace came loose and broke while we were

tightening them up. We barely put any force on them and they broke.

I have called every ortho around here just to get a set of black

clips and they kept telling me know we can't do that. I called

Dr.Dobbs office at childrens and his nurse said no you have to call

shriners and make an appointment with them we don't use any shriners

brace. I said its the same DBB as everywhere else well Dr.Dobbs uses

a new one now that he came up with I am thinking HELLO I am sure

they still have the black clips to hold the bar together. I even

called Dr.Ponsetti His secretary wasn't there so someone else

answered and man she was rude to me. Why are they being like this

just for the black clips on the bar? I honestly don't want to drive

2 hours for these clips. Can anyone help me locate some?

Thank you

Mommy to Isabella bilateral cf

[Guest guest]

, we've broken our clamps a bunch of times too! Everytime I go

in to order new shoes, I get the orthotics guy to order me about 4

clamps at that same time - I think I pay something like $20 for the

clamps. Anyway, already mentioned that you can use automotive

hose clamps (from any hardware store)- they work well!

Good luck!

Daiga and Owen, 02/04/03

Unilateral LCF, FAB 14/7

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to call

> shriners and make an appointment with them we don't use any

shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

[Guest guest]

Yes it is the black pieces that you can slide to adjust the bar. I

was going to glue them with welders glue but I can't pull it apart

to get the glue in there. I honestly don't know how to do it with a

drew and screw driver. I have pipe insulation covering them so they

are protected. I mean this is the first set that has broke in her

whole 2 years of life. I did drop an email to Jay Markell and asked

him why they were so expensive to buy from them. I hope he emails me

back.

> Is this the black loop that holds the two pieces of bar so they

can slide/adjust to different lengths? If so, I would think you

could repair that yourself with a drill and a screw. If not, then

I am not sure what part you're referring to.

> s.

>

> I can't get any help from any orthos

I call I am so mad

>

>

>

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they

broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to

call

> shriners and make an appointment with them we don't use any

shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to

drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

>

>

>

>

>

>

>

[Guest guest]

Ours stripped, so I don't know how a screwdriver would have helped.

I've been told by orthotists that they keep a ton of these in stock

because they break so easily, they even gave us a few when we left Iowa,

along with the spanner and other tools!

Re: I can't get any help from any orthos I

call I am so mad

Yes it is the black pieces that you can slide to adjust the bar. I

was going to glue them with welders glue but I can't pull it apart

to get the glue in there. I honestly don't know how to do it with a

drew and screw driver. I have pipe insulation covering them so they

are protected. I mean this is the first set that has broke in her

whole 2 years of life. I did drop an email to Jay Markell and asked

him why they were so expensive to buy from them. I hope he emails me

back.

> Is this the black loop that holds the two pieces of bar so they

can slide/adjust to different lengths? If so, I would think you

could repair that yourself with a drill and a screw. If not, then

I am not sure what part you're referring to.

> s.

>

> I can't get any help from any orthos

I call I am so mad

>

>

>

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they

broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to

call

> shriners and make an appointment with them we don't use any

shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to

drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

>

>

>

>

>

>

>

[Guest guest]

,

I see you received lots of help already, but for the future, I would

recommend just contacting Dr. Dobbs directly. He checks his email all

the time: mattdobbs@...

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to call

> shriners and make an appointment with them we don't use any shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

[Guest guest]

Thank you everyone for all your help. I have contacted Dr.Dobbs by

email. He is a great doctor we have been with him for many years.

Shriners is suppose to send me some black clamps and I also before I

heard back from Dr.Dobbs and a already gave Markell all my

info and they charged my card already so I have those coming as

well. Which I don't mind now because I can always use a spare until

she goes back in May. I appreciate everyone who emails Fillauer we

really need to speak up and get these defective clamps revamped.

Best wishes

> >

> > Hi all,

> >

> > Haven't posted in awhile. I am so mad right now. Isabella sees

> > Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> > black clips on her brace came loose and broke while we were

> > tightening them up. We barely put any force on them and they

broke.

> > I have called every ortho around here just to get a set of black

> > clips and they kept telling me know we can't do that. I called

> > Dr.Dobbs office at childrens and his nurse said no you have to

call

> > shriners and make an appointment with them we don't use any

shriners

> > brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> > a new one now that he came up with I am thinking HELLO I am sure

> > they still have the black clips to hold the bar together. I even

> > called Dr.Ponsetti His secretary wasn't there so someone else

> > answered and man she was rude to me. Why are they being like

this

> > just for the black clips on the bar? I honestly don't want to

drive

> > 2 hours for these clips. Can anyone help me locate some?

> > Thank you

> >

> > Mommy to Isabella bilateral cf

[Guest guest]

I just thought maybe in a pinch you could drill a hole through both bars and

bolt them together at that point. Obviously if you can get the replacement clip

that would be better! LOL!

s.

I can't get any help from any orthos

I call I am so mad

>

>

>

>

> Hi all,

>

> Haven't posted in awhile. I am so mad right now. Isabella sees

> Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well the

> black clips on her brace came loose and broke while we were

> tightening them up. We barely put any force on them and they

broke.

> I have called every ortho around here just to get a set of black

> clips and they kept telling me know we can't do that. I called

> Dr.Dobbs office at childrens and his nurse said no you have to

call

> shriners and make an appointment with them we don't use any

shriners

> brace. I said its the same DBB as everywhere else well Dr.Dobbs

uses

> a new one now that he came up with I am thinking HELLO I am sure

> they still have the black clips to hold the bar together. I even

> called Dr.Ponsetti His secretary wasn't there so someone else

> answered and man she was rude to me. Why are they being like this

> just for the black clips on the bar? I honestly don't want to

drive

> 2 hours for these clips. Can anyone help me locate some?

> Thank you

>

> Mommy to Isabella bilateral cf

>

>

>

>

>

>

>

[Guest guest]

I am glad you got this worked out. Two extra clips will save you some

stress if they ever break again.

Mommy to (12-17-98) and

Christian (1-30-04) LCF - DBB (nights only)

_____

From:

Sent: Wednesday, February 09, 2005 11:17 AM

To: nosurgery4clubfoot

Subject: Re: I can't get any help from any orthos I

call I am so mad

Okay this is whats going on ordered the ones from markell for 8.00

plus shipping and he wouldn't tell me the total because he didn't

know how much it would be in weight. They don't weigh very much.

Dr.Dobbs contacted me as well as a and were very apologetic

and they are sending me 2 free ones in the mail. I guess I should of

waited instead of jumping in and buying them but I was getting at

the end of my rope on what to do. They have never broken on me

before. So I will get 2 free ones and 2 paid ones. At least I have a

spare until we go back in May. Thank you for all the ideas. I will

do the auto thing next time. I didn't eve know about that.

God Bless

> > I have broke mine too by tightening them too much. All I did

was

> > took the broken ones to an orthotics shop where markell shoes

are

> > sold. The shop then sent the broken clips to markell and

markell

> > sent new ones free. While I was waiting I just put the gray

type

> of

> > tape around the brace to hold it together. It worked great. I

> > believe you can just mail the clips to markell and they will

send

> > new ones also. Good luck,

> > >

> > > Hi all,

> > >

> > > Haven't posted in awhile. I am so mad right now. Isabella sees

> > > Dr.Dobbs at shriners in St.Louis we live 2 hours away. Well

the

> > > black clips on her brace came loose and broke while we were

> > > tightening them up. We barely put any force on them and they

> > broke.

> > > I have called every ortho around here just to get a set of

black

> > > clips and they kept telling me know we can't do that. I called

> > > Dr.Dobbs office at childrens and his nurse said no you have to

> > call

> > > shriners and make an appointment with them we don't use any

> > shriners

> > > brace. I said its the same DBB as everywhere else well

Dr.Dobbs

> > uses

> > > a new one now that he came up with I am thinking HELLO I am

sure

> > > they still have the black clips to hold the bar together. I

even

> > > called Dr.Ponsetti His secretary wasn't there so someone else

> > > answered and man she was rude to me. Why are they being like

> this

> > > just for the black clips on the bar? I honestly don't want to

> > drive

> > > 2 hours for these clips. Can anyone help me locate some?

> > > Thank you

> > >

> > > Mommy to Isabella bilateral cf

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