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Re: Strap Broke

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Jen,

I hope you were able to switch the shoes okay. Here's Jay's address:

markellshoe@...

You can also reach him through the contact info on their website, I

believe. www.markellshoe.com

Sorry you're having so many issues! Hang in there!!!!!!!

See you in Iowa in a few weeks! :)

&

(3-16-00)

>

> Does anybody know how to get ahold of Jay Markell? The strap on

> Olivia's clubfoot shoe broke last night and I don't know what to

> do! I'm going to take it into a shoe repair shop today and see if

> they can rig something up for the next three weeks. We'll be back

> in Iowa then and getting new shoes, but in the meantime, I can't

let

> her wear these with just the laces for three weeks. If it was the

> nonclubfoot, I would probably do that, but she needs the strap on

> the clubfoot. I just had a thought! I wonder if I could switch

out

> the shoes and put that one on the nonclubfoot side just to get us

> through? The buckles will be on the outside then, but I could live

> with that for three weeks. What do you think?

>

> I'm not very optomistic about the shoe repair place. The last time

> we had a problem and I took it in there they refused to work on it

> because it was an orthopedic shoe. I don't know of anybody around

> here that carries these shoes.

>

> Anybody have any other suggestions? I know this topic came up just

> a few days ago. I'm really disappointed in this shoe. Our last

> pair lasted well over a year and were still going strong. She's

> only been in these shoes for six months. As it is, I already have

> duct tape around the bar to hold it for the next three weeks

because

> she snapped off one of the clamps. We only need another three

> weeks!! Why couldn't these things have waited?!?!?! Sheesh!!

>

> Thanks in advance for any suggestions.

>

> Jen & Livie (10-18-01 severe left clubfoot)

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Jen,

I hope you were able to switch the shoes okay. Here's Jay's address:

markellshoe@...

You can also reach him through the contact info on their website, I

believe. www.markellshoe.com

Sorry you're having so many issues! Hang in there!!!!!!!

See you in Iowa in a few weeks! :)

&

(3-16-00)

>

> Does anybody know how to get ahold of Jay Markell? The strap on

> Olivia's clubfoot shoe broke last night and I don't know what to

> do! I'm going to take it into a shoe repair shop today and see if

> they can rig something up for the next three weeks. We'll be back

> in Iowa then and getting new shoes, but in the meantime, I can't

let

> her wear these with just the laces for three weeks. If it was the

> nonclubfoot, I would probably do that, but she needs the strap on

> the clubfoot. I just had a thought! I wonder if I could switch

out

> the shoes and put that one on the nonclubfoot side just to get us

> through? The buckles will be on the outside then, but I could live

> with that for three weeks. What do you think?

>

> I'm not very optomistic about the shoe repair place. The last time

> we had a problem and I took it in there they refused to work on it

> because it was an orthopedic shoe. I don't know of anybody around

> here that carries these shoes.

>

> Anybody have any other suggestions? I know this topic came up just

> a few days ago. I'm really disappointed in this shoe. Our last

> pair lasted well over a year and were still going strong. She's

> only been in these shoes for six months. As it is, I already have

> duct tape around the bar to hold it for the next three weeks

because

> she snapped off one of the clamps. We only need another three

> weeks!! Why couldn't these things have waited?!?!?! Sheesh!!

>

> Thanks in advance for any suggestions.

>

> Jen & Livie (10-18-01 severe left clubfoot)

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Thank you so much for the reply! Fortunately, the shoe repair shop was able to

attach a new strap to her shoe so it's all fixed up now. As I said before, she

will be getting new shoes in three weeks when we are in Iowa. I am going to

keep your contact info handy in case we have this problem again!

Thanks again,

Jen & Livie

Re: Strap Broke

Dear Jen,

Please call my office at or e-mail me at:

info@... and I can arrange to send you a replacement strap

or straps.

Jay Markell

Markell Shoe Co.

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