RE: md EMAILS & PRIVACY

[Guest guest]

,

My prayers

are with you.

Marla

From: Neurosarcoidosis [mailto:Neurosarcoidosis ] On Behalf Of

Sent: Saturday, July 01, 2006 5:00

PM

To: Neurosarcoidosis

Subject: Re: md

EMAILS & PRIVACY

You guys are killing me with the " pretty

MD " thing.. You can tell she was brought up with a silver

spoon..The thing with emails, the hospital and clinic where I go is

Vanderbilt in Nashville,

they have set up a specific program where you can talk to your doctors,

the office to request appointments, it keeps up with all your appointments,

etc. It wasn't a surprise to me that all the doctors could

read what I had written, and I think she is pretty niave to suggest

that I didn't. Onstar panel is a program, where instead of

having a paper chart, everything is entered on the computer, it keeps your

medications updated, plus allows all of your physicians to keep in touch

with what is going on. I am no privy to that here at home. So I'm not

really sure what she was speaking of when she referenced

that. Other than I have a really good nurse practicioner in the

neurological office and about a week ago I saw her and she found a new heart

murmur, she called my " pretty MD " and she wouldn't see me, she

told her to send me to the ER, which is what happened... Nothing that I

remember was said by me about that.

Then my diabetic doctor sent me to the " pretty

MD's " office this week because my feet and legs were so swollen very

badly, and I was short of breath. They were in the same building, her

nurse came out once again she couldn't see me, I was told to go to the ER

once again if I needed medical care.

When it came down to the nitty gritty of her

nastyness, it was when got my lab done here at my local clinic and

they faxed the results to them, and so I had them fax me a copy as well,

when I found my PVC which is the results that tells you the amount of blood

flowing through your veins Normal is 37-40 something, I wrote my neuro NP,

and asked her for advise, since " pretty MD " wasn't gonna

do anything. Which according to her made her look incompetent, well I hate

that, but that certainly got her ball moving. I totally expect her to

fire me from being her patient on Monday, the only thing I hate about

that is that it will be hard for me to find a new Medical Doctor within that

system when she enters that into the computer.

It worries me, but I may have to line you and

up to open a big can of whoop A^^ as she has me almost to where I can barely

even raise my arms.. I can even tell her my symptoms of anemia, sarcoidosis,

as she takes each symptom as a complaint. I've looked around the

Vanderbilt site and their is a patient advocate I may call her after monday's

visit.. we'll see. Everyone, please keep your fingers crossed and send

up a prayer for me.. I'll fill you all in when I get home..

Hugs to all,

-- Re: md EMAILS &

PRIVACY

Theresa,

My doctor's clinic has a President who is

responsible for the clinic and all of the employees. I think if I were you I

would report the " Pretty MD " to that person in your Doctor's

practice for # 1 the quality of care she has provided and # 2 the

lack of professionalism she has shown you. Also in the clinic where I go they

have the following policy (and it is a good one I think)

Because of privacy issues, we do not engage in email conversations on

personal matters or specific individual situations involving care

Tracie is absolutely right anything written down

like that becomes part of your record. Any quality of care issue not to be in

the record must be addressed outside of the patient care area. If they have a

patient advocate, call her/him or go straight to the top. Do it over the

phone and then in person if necessary but do it in an area outside of the doctor's office

unless it is so small that is not possible.

Do you get surveys or phone calls from the

clinic (??) about how the care was provided? I go to a clinic that has

125 physicians of all specialities. It has over 1200 employees, 12 different

office sites, that includes an outpatient surgery, 3 walk in care clinics,

etc. After each visit to any department you get a survey to complete on how

the care was provided. About every 10 visits you get a phone call asking

you if the visit went well and if anything could have been done to improve

the care you received. There is a website where you can ask a patient advocate

to call you if you have a problem and it lists a phone number wher you

can reach that person. You need to find the energy somehow to locate a

quality medical practice in your area.

I hate to say it but in

this day of managed care it is sometimes hard to find really good care after

you are already sick. If you have a good doctor beforehand they continue to

care for you but if you are trying to find someone to provide good care when

you already have a chronic illness it can be hard. And, this illness is an

expensive one to treat with all the MRI's and other tests they do for us. I

wish you well, I wish I could be there to go with you to the doctor, I kick

some pretty good butt, just ask any of my kids.

Barb J.

tiodaat@...

wrote:

In a message dated 6/30/06 9:05:18

PM Pacific Daylight Time, topdat@... writes:

I really am thinking

hard about filing a formal complaint about her reading email that was not

intended for her.. That's like opening someone elses mail.

tERESA, I'm not saying this is right for her to do

that-- but I think I know how it happens.

When we send emails to our MD's- those become part of our

" computerized " medical records-- and since it's part of your

medical record-- all the MD's in the group can read it.

Your real complaint here is that #1: Pretty MD thinks that sarcoidosis

is not a health issue. #2: Pretty MD thinks that if she handles

ie. your anemia- then she's done with you. #3: She is a graduate

(bottom of the class) MD-

and has yet to realize that all the crap that happens to us is inter-related,

and she's the GP (General Practicioner) and she needs to be replaced.

#4. If her partners are only going to cover her 'emergencies'-- then you need

to find the energy to get the hell out of this group. They are all

idiots.

Tell her if she is offended by your email, that you would love to send a

glowing one- provided she provide you with excellant care.

This problem with the email is not a problem-- and if she makes it one-- it's

her issue. If she was paying attention- she'd at least have you on some

B vitamin regime to get that blood count up. BTW--are you on Folic

Acid?

The drugs we take all deplete our system of FA-- and it is essential to

replace that.

T- with you having Medicare as your Primary coverage, you have many MD's to

choose from. They aren't going to turn down patients that have

Medicare--as 80% of most practices are dependent on the 'retired'--over 65

crowd. Those of us that end up on Medicare (Federal insurance) as

compared to straight Medicaid (State welfare insurance)-- constituent a huge

part of their income. And it pays ok. So don't let the insurance

thing stop you from changing MD's.

This woman has no interest in treating anything other than high cholestrol,

ear aches and being a " mom. " Get out from under her idiocy.

Love ya,

Tracie

Want to be your own boss? Learn how on Yahoo!

Small Business.

[Guest guest]

Hell's bell's, ! This is making me ashamed to have been a part of the medical system. At least I wasn't a doctor. I personally would document every incident of unprofessional behavior from her in a letter to the medical director/CEO/whatever of the Vanderbilt practice, with a copy to the county medical society. She needs to get the message that you don't treat patients, any patients, like crap. Shoot, send a copy to the patient advocate & make sure all those cc's are typed on the bottom of the letter, so she knows she's messed with the wrong Southern Woman. I'd love to see you write "And kiss my grits!" at the end, but that might take away from the total impact. This little snot needs to be shot down before she rises farther up the food chain & can make decisions that affect even more patients.

Ramblin' Rose

Moderator

Reply-To: Neurosarcoidosis To: <Neurosarcoidosis >Subject: Re: md EMAILS & PRIVACYDate: Sat, 1 Jul 2006 18:59:34 -0500 (Central Daylight Time)

You guys are killing me with the "pretty MD" thing.. You can tell she was brought up with a silver spoon..The thing with emails, the hospital and clinic where I go is Vanderbilt in Nashville, they have set up a specific program where you can talk to your doctors, the office to request appointments, it keeps up with all your appointments, etc. It wasn't a surprise to me that all the doctors could read what I had written, and I think she is pretty niave to suggest that I didn't. Onstar panel is a program, where instead of having a paper chart, everything is entered on the computer, it keeps your medications updated, plus allows all of your physicians to keep in touch with what is going on. I am no privy to that here at home. So I'm not really sure what she was speaking of when she referenced that. Other than I have a really good nurse practicioner in the neurological office and about a week ago I saw her and she found a new heart murmur, she called my "pretty MD" and she wouldn't see me, she told her to send me to the ER, which is what happened... Nothing that I remember was said by me about that.

Then my diabetic doctor sent me to the "pretty MD's" office this week because my feet and legs were so swollen very badly, and I was short of breath. They were in the same building, her nurse came out once again she couldn't see me, I was told to go to the ER once again if I needed medical care.

When it came down to the nitty gritty of her nastyness, it was when got my lab done here at my local clinic and they faxed the results to them, and so I had them fax me a copy as well, when I found my PVC which is the results that tells you the amount of blood flowing through your veins Normal is 37-40 something, I wrote my neuro NP, and asked her for advise, since "pretty MD" wasn't gonna do anything. Which according to her made her look incompetent, well I hate that, but that certainly got her ball moving. I totally expect her to fire me from being her patient on Monday, the only thing I hate about that is that it will be hard for me to find a new Medical Doctor within that system when she enters that into the computer.

It worries me, but I may have to line you and up to open a big can of whoop A^^ as she has me almost to where I can barely even raise my arms.. I can even tell her my symptoms of anemia, sarcoidosis, as she takes each symptom as a complaint. I've looked around the Vanderbilt site and their is a patient advocate I may call her after monday's visit.. we'll see. Everyone, please keep your fingers crossed and send up a prayer for me.. I'll fill you all in when I get home..

Hugs to all,

-- Re: md EMAILS & PRIVACY

Theresa,

My doctor's clinic has a President who is responsible for the clinic and all of the employees. I think if I were you I would report the "Pretty MD" to that person in your Doctor's practice for # 1 the quality of care she has provided and # 2 the lack of professionalism she has shown you. Also in the clinic where I go they have the following policy (and it is a good one I think)

Because of privacy issues, we do not engage in email conversations on personal matters or specific individual situations involving care

Tracie is absolutely right anything written down like that becomes part of your record. Any quality of care issue not to be in the record must be addressed outside of the patient care area. If they have a patient advocate, call her/him or go straight to the top. Do it over the phone and then in person if necessary but do it in an area outside of the doctor's office unless it is so small that is not possible.

Do you get surveys or phone calls from the clinic (??) about how the care was provided? I go to a clinic that has 125 physicians of all specialities. It has over 1200 employees, 12 different office sites, that includes an outpatient surgery, 3 walk in care clinics, etc. After each visit to any department you get a survey to complete on how the care was provided. About every 10 visits you get a phone call asking you if the visit went well and if anything could have been done to improve the care you received. There is a website where you can ask a patient advocate to call you if you have a problem and it lists a phone number wher you can reach that person. You need to find the energy somehow to locate a quality medical practice in your area.

I hate to say it but in this day of managed care it is sometimes hard to find really good care after you are already sick. If you have a good doctor beforehand they continue to care for you but if you are trying to find someone to provide good care when you already have a chronic illness it can be hard. And, this illness is an expensive one to treat with all the MRI's and other tests they do for us. I wish you well, I wish I could be there to go with you to the doctor, I kick some pretty good butt, just ask any of my kids.

Barb J.

tiodaat@... wrote:

I really am thinking hard about filing a formal complaint about her reading email that was not intended for her.. That's like opening someone elses mail.tERESA, I'm not saying this is right for her to do that-- but I think I know how it happens.When we send emails to our MD's- those become part of our "computerized" medical records-- and since it's part of your medical record-- all the MD's in the group can read it. Your real complaint here is that #1: Pretty MD thinks that sarcoidosis is not a health issue. #2: Pretty MD thinks that if she handles ie. your anemia- then she's done with you. #3: She is a graduate (bottom of the class) MD- and has yet to realize that all the crap that happens to us is inter-related, and she's the GP (General Practicioner) and she needs to be replaced. #4. If her partners are only going to cover her 'emergencies'-- then you need to find the energy to get the hell out of this group. They are all idiots. Tell her if she is offended by your email, that you would love to send a glowing one- provided she provide you with excellant care. This problem with the email is not a problem-- and if she makes it one-- it's her issue. If she was paying attention- she'd at least have you on some B vitamin regime to get that blood count up. BTW--are you on Folic Acid? The drugs we take all deplete our system of FA-- and it is essential to replace that. T- with you having Medicare as your Primary coverage, you have many MD's to choose from. They aren't going to turn down patients that have Medicare--as 80% of most practices are dependent on the 'retired'--over 65 crowd. Those of us that end up on Medicare (Federal insurance) as compared to straight Medicaid (State welfare insurance)-- constituent a huge part of their income. And it pays ok. So don't let the insurance thing stop you from changing MD's.This woman has no interest in treating anything other than high cholestrol, ear aches and being a "mom." Get out from under her idiocy.Love ya,Tracie

Want to be your own boss? Learn how on Yahoo! Small Business.

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[Guest guest]

Hell's bell's, ! This is making me ashamed to have been a part of the medical system. At least I wasn't a doctor. I personally would document every incident of unprofessional behavior from her in a letter to the medical director/CEO/whatever of the Vanderbilt practice, with a copy to the county medical society. She needs to get the message that you don't treat patients, any patients, like crap. Shoot, send a copy to the patient advocate & make sure all those cc's are typed on the bottom of the letter, so she knows she's messed with the wrong Southern Woman. I'd love to see you write "And kiss my grits!" at the end, but that might take away from the total impact. This little snot needs to be shot down before she rises farther up the food chain & can make decisions that affect even more patients.

Ramblin' Rose

Moderator

Reply-To: Neurosarcoidosis To: <Neurosarcoidosis >Subject: Re: md EMAILS & PRIVACYDate: Sat, 1 Jul 2006 18:59:34 -0500 (Central Daylight Time)

You guys are killing me with the "pretty MD" thing.. You can tell she was brought up with a silver spoon..The thing with emails, the hospital and clinic where I go is Vanderbilt in Nashville, they have set up a specific program where you can talk to your doctors, the office to request appointments, it keeps up with all your appointments, etc. It wasn't a surprise to me that all the doctors could read what I had written, and I think she is pretty niave to suggest that I didn't. Onstar panel is a program, where instead of having a paper chart, everything is entered on the computer, it keeps your medications updated, plus allows all of your physicians to keep in touch with what is going on. I am no privy to that here at home. So I'm not really sure what she was speaking of when she referenced that. Other than I have a really good nurse practicioner in the neurological office and about a week ago I saw her and she found a new heart murmur, she called my "pretty MD" and she wouldn't see me, she told her to send me to the ER, which is what happened... Nothing that I remember was said by me about that.

Then my diabetic doctor sent me to the "pretty MD's" office this week because my feet and legs were so swollen very badly, and I was short of breath. They were in the same building, her nurse came out once again she couldn't see me, I was told to go to the ER once again if I needed medical care.

When it came down to the nitty gritty of her nastyness, it was when got my lab done here at my local clinic and they faxed the results to them, and so I had them fax me a copy as well, when I found my PVC which is the results that tells you the amount of blood flowing through your veins Normal is 37-40 something, I wrote my neuro NP, and asked her for advise, since "pretty MD" wasn't gonna do anything. Which according to her made her look incompetent, well I hate that, but that certainly got her ball moving. I totally expect her to fire me from being her patient on Monday, the only thing I hate about that is that it will be hard for me to find a new Medical Doctor within that system when she enters that into the computer.

It worries me, but I may have to line you and up to open a big can of whoop A^^ as she has me almost to where I can barely even raise my arms.. I can even tell her my symptoms of anemia, sarcoidosis, as she takes each symptom as a complaint. I've looked around the Vanderbilt site and their is a patient advocate I may call her after monday's visit.. we'll see. Everyone, please keep your fingers crossed and send up a prayer for me.. I'll fill you all in when I get home..

Hugs to all,

-- Re: md EMAILS & PRIVACY

Theresa,

My doctor's clinic has a President who is responsible for the clinic and all of the employees. I think if I were you I would report the "Pretty MD" to that person in your Doctor's practice for # 1 the quality of care she has provided and # 2 the lack of professionalism she has shown you. Also in the clinic where I go they have the following policy (and it is a good one I think)

Because of privacy issues, we do not engage in email conversations on personal matters or specific individual situations involving care

Tracie is absolutely right anything written down like that becomes part of your record. Any quality of care issue not to be in the record must be addressed outside of the patient care area. If they have a patient advocate, call her/him or go straight to the top. Do it over the phone and then in person if necessary but do it in an area outside of the doctor's office unless it is so small that is not possible.

Do you get surveys or phone calls from the clinic (??) about how the care was provided? I go to a clinic that has 125 physicians of all specialities. It has over 1200 employees, 12 different office sites, that includes an outpatient surgery, 3 walk in care clinics, etc. After each visit to any department you get a survey to complete on how the care was provided. About every 10 visits you get a phone call asking you if the visit went well and if anything could have been done to improve the care you received. There is a website where you can ask a patient advocate to call you if you have a problem and it lists a phone number wher you can reach that person. You need to find the energy somehow to locate a quality medical practice in your area.

I hate to say it but in this day of managed care it is sometimes hard to find really good care after you are already sick. If you have a good doctor beforehand they continue to care for you but if you are trying to find someone to provide good care when you already have a chronic illness it can be hard. And, this illness is an expensive one to treat with all the MRI's and other tests they do for us. I wish you well, I wish I could be there to go with you to the doctor, I kick some pretty good butt, just ask any of my kids.

Barb J.

tiodaat@... wrote:

I really am thinking hard about filing a formal complaint about her reading email that was not intended for her.. That's like opening someone elses mail.tERESA, I'm not saying this is right for her to do that-- but I think I know how it happens.When we send emails to our MD's- those become part of our "computerized" medical records-- and since it's part of your medical record-- all the MD's in the group can read it. Your real complaint here is that #1: Pretty MD thinks that sarcoidosis is not a health issue. #2: Pretty MD thinks that if she handles ie. your anemia- then she's done with you. #3: She is a graduate (bottom of the class) MD- and has yet to realize that all the crap that happens to us is inter-related, and she's the GP (General Practicioner) and she needs to be replaced. #4. If her partners are only going to cover her 'emergencies'-- then you need to find the energy to get the hell out of this group. They are all idiots. Tell her if she is offended by your email, that you would love to send a glowing one- provided she provide you with excellant care. This problem with the email is not a problem-- and if she makes it one-- it's her issue. If she was paying attention- she'd at least have you on some B vitamin regime to get that blood count up. BTW--are you on Folic Acid? The drugs we take all deplete our system of FA-- and it is essential to replace that. T- with you having Medicare as your Primary coverage, you have many MD's to choose from. They aren't going to turn down patients that have Medicare--as 80% of most practices are dependent on the 'retired'--over 65 crowd. Those of us that end up on Medicare (Federal insurance) as compared to straight Medicaid (State welfare insurance)-- constituent a huge part of their income. And it pays ok. So don't let the insurance thing stop you from changing MD's.This woman has no interest in treating anything other than high cholestrol, ear aches and being a "mom." Get out from under her idiocy.Love ya,Tracie

Want to be your own boss? Learn how on Yahoo! Small Business.

<< Stripes_and_border_lightblu.gif >> Get real time stock quotes - just enter the ticker symbol from MSN Search