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What's my first step

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Hello everyone! New to this board and hoping for some insight for my

son's plagio. I took my son (3 1/2 months) into the doctor yesterday to

have his head looked at since it was flat and has been ever since birth.

The first thing they told me was that my insurance company won't cover

it if he needed a helmet. They told me he has a moderate case and I was

told to come back in a month and see what his progress is. He was

looking really good since he didn't have any facial distortions. They

advised me of all sorts of ways to reposition him. Any way we can keep

him off his head except for sleeping. I hope all of this works so he

wont need a helmet.

So my question is this: If the result are not favorable and we need to

have a helmet cast for him do we still try to submit our claim to my

insurance company even though they have denied us? Or do we need to get

some sort of letter sent to them. All this is so new..I'm a little lost

and overwhelmed.

Colette

Mom to Zack- 3 months

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