Guest guest Posted July 25, 2006 Report Share Posted July 25, 2006 Let me tell you a little story: I have an employee who bless her heart is on her last attempt to pass her Paramedic National Registry exam. It has now been 3 weeks since she took the exam and she has been checking the web site daily with the only thing showing is her test in april prior to her latest in June. Here comes the post master with a letter stating that she has failed her first exam. The document has her name and address but the testing site has xxx across it and does not match the test site she tested at. After talking with several employees at National Registry she finally gets a supervisor on the phone who promptly tells her that the paperwork she received was not hers and that her test had not been graded yet because they could not read her social security number. Keep in mind this is her sixth and last attempt. Its not like they never heard of her before. They knew wher to send her mail. So anyway instead of say to my employee Ok we have a problem here lets get it corrected give me your social security number and we will get right on grading your test, the supervisor informs her that she will now have to send in 20.00 and have her test hand graded and wait an additional 3 weeks. Of course she has only National Registry's word that her social security number could not be read, because we know they don't make mistakes at National Registry. Have you ever had to contact a large utility company about a mistake they made. If you have then you know it is impossible to get anything accomplished. Same, Same National Registry. I guess the poor person who didn't pass on the first attempt whose information was sent to my employee by mistake will have to send in 20.00 also if they can be identified at all. Henry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 This is typical of problems that we had getting the first test set up for candidates. NR stating they never received any paperwork, saying their initial request was filled out incorrectly (but never notified the candidate), etc. National Registry Fact or Fiction Let me tell you a little story: I have an employee who bless her heart is on her last attempt to pass her Paramedic National Registry exam. It has now been 3 weeks since she took the exam and she has been checking the web site daily with the only thing showing is her test in april prior to her latest in June. Here comes the post master with a letter stating that she has failed her first exam. The document has her name and address but the testing site has xxx across it and does not match the test site she tested at. After talking with several employees at National Registry she finally gets a supervisor on the phone who promptly tells her that the paperwork she received was not hers and that her test had not been graded yet because they could not read her social security number. Keep in mind this is her sixth and last attempt. Its not like they never heard of her before. They knew wher to send her mail. So anyway instead of say to my employee Ok we have a problem here lets get it corrected give me your social security number and we will get right on grading your test, the supervisor informs her that she will now have to send in 20.00 and have her test hand graded and wait an additional 3 weeks. Of course she has only National Registry's word that her social security number could not be read, because we know they don't make mistakes at National Registry. Have you ever had to contact a large utility company about a mistake they made. If you have then you know it is impossible to get anything accomplished. Same, Same National Registry. I guess the poor person who didn't pass on the first attempt whose information was sent to my employee by mistake will have to send in 20.00 also if they can be identified at all. Henry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 Henry, et al, My son is in the military as a paramedic. Of course the military version of that is much different than ours. Anyway my point here is that he went through a refresher class in Florida just so he could obtain his civilian NREMTP status, and get this; his school supposedly lost all of his and his entire classes records, or NR lost them to the point, that after 12 months he is still fighting this bureaucratic battle between NR and his boss, the US Military. He has served since 1990. He was in the first Gulf war, Afghanistan, and now again back and forth to Iraq, all the while as a practicing paramedic. NR has major issues that they need to remedy soon, or again, we as a facet of healthcare will have yet another less than professional mark on our profession. If they cannot support our military, we may be in deeper trouble than we thought. Sorry to hear about your student Henry, but thought she should know she is not alone!! Good luck! Steve Mc. _____ From: rachfoote@... Sent: Wednesday, July 26, 2006 8:06 AM To: texasems-l Subject: Re: National Registry Fact or Fiction This is typical of problems that we had getting the first test set up for candidates. NR stating they never received any paperwork, saying their initial request was filled out incorrectly (but never notified the candidate), etc. National Registry Fact or Fiction Let me tell you a little story: I have an employee who bless her heart is on her last attempt to pass her Paramedic National Registry exam. It has now been 3 weeks since she took the exam and she has been checking the web site daily with the only thing showing is her test in april prior to her latest in June. Here comes the post master with a letter stating that she has failed her first exam. The document has her name and address but the testing site has xxx across it and does not match the test site she tested at. After talking with several employees at National Registry she finally gets a supervisor on the phone who promptly tells her that the paperwork she received was not hers and that her test had not been graded yet because they could not read her social security number. Keep in mind this is her sixth and last attempt. Its not like they never heard of her before. They knew wher to send her mail. So anyway instead of say to my employee Ok we have a problem here lets get it corrected give me your social security number and we will get right on grading your test, the supervisor informs her that she will now have to send in 20.00 and have her test hand graded and wait an additional 3 weeks. Of course she has only National Registry's word that her social security number could not be read, because we know they don't make mistakes at National Registry. Have you ever had to contact a large utility company about a mistake they made. If you have then you know it is impossible to get anything accomplished. Same, Same National Registry. I guess the poor person who didn't pass on the first attempt whose information was sent to my employee by mistake will have to send in 20.00 also if they can be identified at all. Henry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 Henry, That Damn test Stinks! Working for you, I know she is in good hands and knows her stuff ! I know many veteran medics- all levels- who would fail that test. So, would that make them a lousy medic? H--L NO! So many are centered around National Registry, My personal opinion--- Texas should not have gone to NR. I know of an instructor who just LOVES NR ! He looks down upon people who do not. Now, the " funny " thing is that when he teaches, the majority of the class can't pass the exam the first time around! That's just my 1.5 cents worth. I'm sure you and I will get responses from our posts, but those are only opinions, too! I'll respect all responses, but will delete the negative ones---- That's my choice Tell her to keep her chin up and good luck! GIT'R DONE! Henry wrote: Let me tell you a little story: I have an employee who bless her heart is on her last attempt to pass her Paramedic National Registry exam. It has now been 3 weeks since she took the exam and she has been checking the web site daily with the only thing showing is her test in april prior to her latest in June. Here comes the post master with a letter stating that she has failed her first exam. The document has her name and address but the testing site has xxx across it and does not match the test site she tested at. After talking with several employees at National Registry she finally gets a supervisor on the phone who promptly tells her that the paperwork she received was not hers and that her test had not been graded yet because they could not read her social security number. Keep in mind this is her sixth and last attempt. Its not like they never heard of her before. They knew wher to send her mail. So anyway instead of say to my employee Ok we have a problem here lets get it corrected give me your social security number and we will get right on grading your test, the supervisor informs her that she will now have to send in 20.00 and have her test hand graded and wait an additional 3 weeks. Of course she has only National Registry's word that her social security number could not be read, because we know they don't make mistakes at National Registry. Have you ever had to contact a large utility company about a mistake they made. If you have then you know it is impossible to get anything accomplished. Same, Same National Registry. I guess the poor person who didn't pass on the first attempt whose information was sent to my employee by mistake will have to send in 20.00 also if they can be identified at all. Henry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 Not all of the problem is NR. We have the capability to help provide education to the military and others in overseas settings as well as in other states to help fill the education gap through online venues and working with instructors in those states to provide the live training portions. The problem centers around clinical and field rotation approvals. Even if you are able as a program to demonstrate that you have one or more designated local persons in the area to oversea the rotations and keep problems down as well as provide a local contact person for both sites and students, the states can't play together well enough to make that happen. Texas DSHS won't approve the situation as such, and each individual state will not acknowledge the Texas approval for the program/course - they say you would have to apply for THEIR state program and course approval - FOR EACH STATE!!! Meanwhile, NR is aware of the problem - including the issues with the military - and they are all for c ooperative efforts between states to provide the training. But the states all want to do their own thing and won't play with the other states. So the issues are deeper than just the first posted issue. Jane --------- National Registry Fact or Fiction Let me tell you a little story: I have an employee who bless her heart is on her last attempt to pass her Paramedic National Registry exam. It has now been 3 weeks since she took the exam and she has been checking the web site daily with the only thing showing is her test in april prior to her latest in June. Here comes the post master with a letter stating that she has failed her first exam. The document has her name and address but the testing site has xxx across it and does not match the test site she tested at. After talking with several employees at National Registry she finally gets a supervisor on the phone who promptly tells her that the paperwork she received was not hers and that her test had not been graded yet because they could not read her social security number. Keep in mind this is her sixth and last attempt. Its not like they never heard of her before. They knew wher to send her mail. So anyway instead of say to my employee Ok we have a problem here lets get it corrected give me your social security number and we will get right on grading your test, the supervisor informs her that she will now have to send in 20.00 and have her test hand graded and wait an additional 3 weeks. Of course she has only National Registry's word that her social security number could not be read, because we know they don't make mistakes at National Registry. Have you ever had to contact a large utility company about a mistake they made. If you have then you know it is impossible to get anything accomplished. Same, Same National Registry. I guess the poor person who didn't pass on the first attempt whose information was sent to my employee by mistake will have to send in 20.00 also if they can be identified at all. Henry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 Henry, Did she take it for the 5th or 6th time? :Lee National Registry Fact or Fiction Let me tell you a little story: I have an employee who bless her heart is on her last attempt to pass her Paramedic National Registry exam. It has now been 3 weeks since she took the exam and she has been checking the web site daily with the only thing showing is her test in april prior to her latest in June. Here comes the post master with a letter stating that she has failed her first exam. The document has her name and address but the testing site has xxx across it and does not match the test site she tested at. After talking with several employees at National Registry she finally gets a supervisor on the phone who promptly tells her that the paperwork she received was not hers and that her test had not been graded yet because they could not read her social security number. Keep in mind this is her sixth and last attempt. Its not like they never heard of her before. They knew wher to send her mail. So anyway instead of say to my employee Ok we have a problem here lets get it corrected give me your social security number and we will get right on grading your test, the supervisor informs her that she will now have to send in 20.00 and have her test hand graded and wait an additional 3 weeks. Of course she has only National Registry's word that her social security number could not be read, because we know they don't make mistakes at National Registry. Have you ever had to contact a large utility company about a mistake they made. If you have then you know it is impossible to get anything accomplished. Same, Same National Registry. I guess the poor person who didn't pass on the first attempt whose information was sent to my employee by mistake will have to send in 20.00 also if they can be identified at all. Henry Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 Yes she is looking for her results from the 6th time. Henry Lee wrote: > Henry, > > Did she take it for the 5th or 6th time? > > :Lee > > National Registry Fact or Fiction > > > > Let me tell you a little story: > > I have an employee who bless her heart is on her last attempt to pass > her Paramedic National Registry exam. It has now been 3 weeks since > she > took the exam and she has been checking the web site daily with the > only > thing showing is her test in april prior to her latest in June. Here > comes the post master with a letter stating that she has failed her > first exam. The document has her name and address but the testing site > > has xxx across it and does not match the test site she tested at. > After > talking with several employees at National Registry she finally gets a > > supervisor on the phone who promptly tells her that the paperwork she > received was not hers and that her test had not been graded yet > because > they could not read her social security number. Keep in mind this is > her > sixth and last attempt. Its not like they never heard of her before. > They knew wher to send her mail. So anyway instead of say to my > employee > Ok we have a problem here lets get it corrected give me your social > security number and we will get right on grading your test, the > supervisor informs her that she will now have to send in 20.00 and > have > her test hand graded and wait an additional 3 weeks. Of course she has > > only National Registry's word that her social security number could > not > be read, because we know they don't make mistakes at National > Registry. > > Have you ever had to contact a large utility company about a mistake > they made. If you have then you know it is impossible to get anything > accomplished. Same, Same National Registry. I guess the poor person > who > didn't pass on the first attempt whose information was sent to my > employee by mistake will have to send in 20.00 also if they can be > identified at all. > > Henry > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2006 Report Share Posted July 26, 2006 If, by 's law, she is not successful this time have her contact me and I will see if I can assist. Lee National Registry Fact or Fiction > > > > Let me tell you a little story: > > I have an employee who bless her heart is on her last attempt to pass > her Paramedic National Registry exam. It has now been 3 weeks since > she > took the exam and she has been checking the web site daily with the > only > thing showing is her test in april prior to her latest in June. Here > comes the post master with a letter stating that she has failed her > first exam. The document has her name and address but the testing site > > has xxx across it and does not match the test site she tested at. > After > talking with several employees at National Registry she finally gets a > > supervisor on the phone who promptly tells her that the paperwork she > received was not hers and that her test had not been graded yet > because > they could not read her social security number. Keep in mind this is > her > sixth and last attempt. Its not like they never heard of her before. > They knew wher to send her mail. So anyway instead of say to my > employee > Ok we have a problem here lets get it corrected give me your social > security number and we will get right on grading your test, the > supervisor informs her that she will now have to send in 20.00 and > have > her test hand graded and wait an additional 3 weeks. Of course she has > > only National Registry's word that her social security number could > not > be read, because we know they don't make mistakes at National > Registry. > > Have you ever had to contact a large utility company about a mistake > they made. If you have then you know it is impossible to get anything > accomplished. Same, Same National Registry. I guess the poor person > who > didn't pass on the first attempt whose information was sent to my > employee by mistake will have to send in 20.00 also if they can be > identified at all. > > Henry > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 You know Henry, it is really strange that one of my employees had a similar experience. After testing for his third time, we waited a month and finally called. We were given three different stories by the folks at National Registry before we finally managed to get his test results: 1.) His test had not been submitted by the test site. I called the folks at the test site and was assured that all tests from that date were put in one big mailer and over-nighted to NR. 2.) After finally getting through to a supervisor at NR, we were then told that they were unable to locate his paperwork, but that it had been logged into their system. Amazingly, within a few hours, the paperwork and test were located, but...... 3.) They now say that his application was not filled out correctly and that they were putting it back in the mail to him.....and instructions were given as to how to properly fill out the application once we received it. We asked if we could fax it back to them and were told absolutely not.....they will only accept applications by mail. A week later, we finally got the application back and guess what? A big stamp on it stated it had been RECEIVED and APPROVED! The item they claimed to be filled out inappropriately........was filled out just as they had instructed us to do! There was no problem with the application......ever! We simply put it into a new envelope and mailed it back to them. Amazingly, within 4 days his results were posted and thank goodness, he passed! I still cannot figure out what the problem was, but the end result was that we had to jump through all these hoops, and for no reason! I still wonder why, if there was a problem with the application, it had the big red stamp on it showing it as approved on the day they initially received it. And....of course, there was never any attempt to notify the candidate of any problem (and no problem ever really existed with his test or with his application)! This was certainly not the first problem we have had, but the others seem to have been a little easier to resolve....but NONE of our problems with NR have ever actually been due to anything the candidate did, but rather an apparent lack of proper processing on the part of the NR folks. Funny enough, regardless of the issues, no one at NR has ever even bothered to apologize for the inconvenience. Neel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 In a message dated 7/27/2006 12:03:15 P.M. Central Daylight Time, brandon.graham@... writes: You're right, Wes. There is little current incentive for improvement given their " monopoly " status. I am hearing the same complaints posted here all over the country. I'm not sure if the monopoly thing is 100% true as I have heard rumblings from NJ that they were moving to " another testing " entity " and away from the NR. The sad part about that is that part of that " rumor " is that the same batch of test writers will be doing the test creation for the " second " entity. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) (Home Phone) (IFW/TFW/FSS Office) (IFW/TFW/FSS Fax) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 Lee, Do you have some form of contact with National Registry. The state of Texas should have someone they can go to in Texas to get valid complaints looked into. National Registry provides a sevice and EMS folks are their customer. Valid complaints are discarded just as invalid complaints are. I think they provide a poor service and in my books should be right up there with utility companies. They know you are locked into their product and can't go anywhere else so they can treat you anyway they want. Henry Lee wrote: > If, by 's law, she is not successful this time have her contact > me and I will see if I can assist. > > Lee > > National Registry Fact or Fiction > > > > > > > > Let me tell you a little story: > > > > I have an employee who bless her heart is on her last attempt to > pass > > her Paramedic National Registry exam. It has now been 3 weeks since > > she > > took the exam and she has been checking the web site daily with the > > only > > thing showing is her test in april prior to her latest in June. Here > > > comes the post master with a letter stating that she has failed her > > first exam. The document has her name and address but the testing > site > > > > has xxx across it and does not match the test site she tested at. > > After > > talking with several employees at National Registry she finally gets > a > > > > supervisor on the phone who promptly tells her that the paperwork > she > > received was not hers and that her test had not been graded yet > > because > > they could not read her social security number. Keep in mind this is > > > her > > sixth and last attempt. Its not like they never heard of her before. > > > They knew wher to send her mail. So anyway instead of say to my > > employee > > Ok we have a problem here lets get it corrected give me your social > > security number and we will get right on grading your test, the > > supervisor informs her that she will now have to send in 20.00 and > > have > > her test hand graded and wait an additional 3 weeks. Of course she > has > > > > only National Registry's word that her social security number could > > not > > be read, because we know they don't make mistakes at National > > Registry. > > > > Have you ever had to contact a large utility company about a mistake > > > they made. If you have then you know it is impossible to get > anything > > accomplished. Same, Same National Registry. I guess the poor person > > who > > didn't pass on the first attempt whose information was sent to my > > employee by mistake will have to send in 20.00 also if they can be > > identified at all. > > > > Henry > > > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 Amen sister Henry medic1233 wrote: > You know Henry, it is really strange that one of my employees had a > similar experience. After testing for his third time, we waited a > month and finally called. We were given three different stories by > the folks at National Registry before we finally managed to get his > test results: > 1.) His test had not been submitted by the test site. > > I called the folks at the test site and was assured that all tests > from that date were put in one big mailer and over-nighted to NR. > > 2.) After finally getting through to a supervisor at NR, we were > then told that they were unable to locate his paperwork, but that it > had been logged into their system. Amazingly, within a few hours, > the paperwork and test were located, but...... > > 3.) They now say that his application was not filled out correctly > and that they were putting it back in the mail to him.....and > instructions were given as to how to properly fill out the > application once we received it. We asked if we could fax it back > to them and were told absolutely not.....they will only accept > applications by mail. > > A week later, we finally got the application back and guess what? > > A big stamp on it stated it had been RECEIVED and APPROVED! > > The item they claimed to be filled out inappropriately........was > filled out just as they had instructed us to do! There was no > problem with the application......ever! We simply put it into a new > envelope and mailed it back to them. > > Amazingly, within 4 days his results were posted and thank goodness, > he passed! > > I still cannot figure out what the problem was, but the end result > was that we had to jump through all these hoops, and for no reason! > I still wonder why, if there was a problem with the application, it > had the big red stamp on it showing it as approved on the day > they initially received it. And....of course, there was never any > attempt to notify the candidate of any problem (and no problem ever > really existed with his test or with his application)! > > This was certainly not the first problem we have had, but the others > seem to have been a little easier to resolve....but NONE of our > problems with NR have ever actually been due to anything the > candidate did, but rather an apparent lack of proper processing on > the part of the NR folks. > > Funny enough, regardless of the issues, no one at NR has ever even > bothered to apologize for the inconvenience. > > Neel > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 What do expect from an organization led by folks who see the USA as only " one of the greatest nations in the world, " rather than THE greatest nation in the world? (http://www.nremt.org/about/article_00034_IoM_Response.asp) Seems to me that they are content with not being the best. Tongue in cheek, National Registry Fact or Fiction >> > >> > >> > >> > Let me tell you a little story: >> > >> > I have an employee who bless her heart is on her last attempt to >> pass >> > her Paramedic National Registry exam. It has now been 3 weeks since >> > she >> > took the exam and she has been checking the web site daily with the >> > only >> > thing showing is her test in april prior to her latest in June. Here >> >> > comes the post master with a letter stating that she has failed her >> > first exam. The document has her name and address but the testing >> site >> > >> > has xxx across it and does not match the test site she tested at. >> > After >> > talking with several employees at National Registry she finally gets >> a >> > >> > supervisor on the phone who promptly tells her that the paperwork >> she >> > received was not hers and that her test had not been graded yet >> > because >> > they could not read her social security number. Keep in mind this is >> >> > her >> > sixth and last attempt. Its not like they never heard of her before. >> >> > They knew wher to send her mail. So anyway instead of say to my >> > employee >> > Ok we have a problem here lets get it corrected give me your social >> > security number and we will get right on grading your test, the >> > supervisor informs her that she will now have to send in 20.00 and >> > have >> > her test hand graded and wait an additional 3 weeks. Of course she >> has >> > >> > only National Registry's word that her social security number could >> > not >> > be read, because we know they don't make mistakes at National >> > Registry. >> > >> > Have you ever had to contact a large utility company about a mistake >> >> > they made. If you have then you know it is impossible to get >> anything >> > accomplished. Same, Same National Registry. I guess the poor person >> > who >> > didn't pass on the first attempt whose information was sent to my >> > employee by mistake will have to send in 20.00 also if they can be >> > identified at all. >> > >> > Henry >> > >> > >> > >> > >> > >> > >> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 I just read the link. Gee, what a surprise, the NREMT sees " national certification " as a solution to most of the issues. I think the only procedure that the NREMT has mastered is the " wallet biopsy. " Remember, the NR exam isn't so much about determining EMS competence as it is about producing a statistically valid exam. That's the goal of almost any standardized test. (I cannot count how many standardized exams I've taken: PSAT, SAT, ACT, AP, GRE, LSAT, MBE, MPRE, and NREMT-B come to mind offhand.) And in response, , why does NR have to be the best? Through the various " professional committee members " that they seem to have on every committee involving EMS, they've hoodwinked most states into giving them a state-issued monopoly on EMS testing. My question is: What sort of contract or agreement does Texas DSHS have with the NREMT and are there any performance measures? Seems that DSHS needs to have (or publicize) a means for EMS personnel in Texas to make DSHS aware of NREMT problems. Of course, with the budget cuts as of late, it at least appears that DSHS has ceded this issue to NREMT. I don't blame the EMS folks at DSHS, but rather those who made the budget priorities. -Wes Ogilvie, MPA, JD, EMT-B (and NREMT-B too LOL) Austin, Texas Re: National Registry Fact or Fiction What do expect from an organization led by folks who see the USA as only " one of the greatest nations in the world, " rather than THE greatest nation in the world? (http://www.nremt.org/about/article_00034_IoM_Response.asp) Seems to me that they are content with not being the best. Tongue in cheek, National Registry Fact or Fiction >> > >> > >> > >> > Let me tell you a little story: >> > >> > I have an employee who bless her heart is on her last attempt to >> pass >> > her Paramedic National Registry exam. It has now been 3 weeks since >> > she >> > took the exam and she has been checking the web site daily with the >> > only >> > thing showing is her test in april prior to her latest in June. Here >> >> > comes the post master with a letter stating that she has failed her >> > first exam. The document has her name and address but the testing >> site >> > >> > has xxx across it and does not match the test site she tested at. >> > After >> > talking with several employees at National Registry she finally gets >> a >> > >> > supervisor on the phone who promptly tells her that the paperwork >> she >> > received was not hers and that her test had not been graded yet >> > because >> > they could not read her social security number. Keep in mind this is >> >> > her >> > sixth and last attempt. Its not like they never heard of her before. >> >> > They knew wher to send her mail. So anyway instead of say to my >> > employee >> > Ok we have a problem here lets get it corrected give me your social >> > security number and we will get right on grading your test, the >> > supervisor informs her that she will now have to send in 20.00 and >> > have >> > her test hand graded and wait an additional 3 weeks. Of course she >> has >> > >> > only National Registry's word that her social security number could >> > not >> > be read, because we know they don't make mistakes at National >> > Registry. >> > >> > Have you ever had to contact a large utility company about a mistake >> >> > they made. If you have then you know it is impossible to get >> anything >> > accomplished. Same, Same National Registry. I guess the poor person >> > who >> > didn't pass on the first attempt whose information was sent to my >> > employee by mistake will have to send in 20.00 also if they can be >> > identified at all. >> > >> > Henry >> > >> > >> > >> > >> > >> > >> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 In a message dated 7/27/2006 2:45:08 P.M. Central Daylight Time, ExLngHrn@... writes: I would really be interested in hear more about New Jersey and what their issues are. I'm sending some e-Mails north to get the skinny on whatever as it's been 3 months since I last visited this. Ultimately the issue as it was in NJ was that fact that 60+% failures out of the box on NR and the like. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) (Home Phone) (IFW/TFW/FSS Office) (IFW/TFW/FSS Fax) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 In a message dated 7/27/2006 1:32:18 P.M. Central Daylight Time, ExLngHrn@... writes: This in itself makes a bit of an argument for an EMS Commission. Know who's the executive director of the licensing entity for doctors? A doctor. And the board is a mix of doctors and members of the public. Same for the State Bar and the dental licensing board, too. A point well said and taken but you can also add that with the ever present belt tightening in Austin (and DC in all likelihood) they use of " regulatory " agencies is an issue since they try to lump everyone in the same certifications basket and that just does not work over time. Saves money at the cost of the public. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) (Home Phone) (IFW/TFW/FSS Office) (IFW/TFW/FSS Fax) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 You're right, Wes. There is little current incentive for improvement given their " monopoly " status. I am hearing the same complaints posted here all over the country. National Registry Fact or Fiction >>> > >>> > >>> > >>> > Let me tell you a little story: >>> > >>> > I have an employee who bless her heart is on her last attempt to >>> pass >>> > her Paramedic National Registry exam. It has now been 3 weeks since >>> > she >>> > took the exam and she has been checking the web site daily with the >>> > only >>> > thing showing is her test in april prior to her latest in June. Here >>> >>> > comes the post master with a letter stating that she has failed her >>> > first exam. The document has her name and address but the testing >>> site >>> > >>> > has xxx across it and does not match the test site she tested at. >>> > After >>> > talking with several employees at National Registry she finally gets >>> a >>> > >>> > supervisor on the phone who promptly tells her that the paperwork >>> she >>> > received was not hers and that her test had not been graded yet >>> > because >>> > they could not read her social security number. Keep in mind this is >>> >>> > her >>> > sixth and last attempt. Its not like they never heard of her before. >>> >>> > They knew wher to send her mail. So anyway instead of say to my >>> > employee >>> > Ok we have a problem here lets get it corrected give me your social >>> > security number and we will get right on grading your test, the >>> > supervisor informs her that she will now have to send in 20.00 and >>> > have >>> > her test hand graded and wait an additional 3 weeks. Of course she >>> has >>> > >>> > only National Registry's word that her social security number could >>> > not >>> > be read, because we know they don't make mistakes at National >>> > Registry. >>> > >>> > Have you ever had to contact a large utility company about a mistake >>> >>> > they made. If you have then you know it is impossible to get >>> anything >>> > accomplished. Same, Same National Registry. I guess the poor person >>> > who >>> > didn't pass on the first attempt whose information was sent to my >>> > employee by mistake will have to send in 20.00 also if they can be >>> > identified at all. >>> > >>> > Henry >>> > >>> > >>> > >>> > >>> > >>> > >>> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 I wasn't directly involved in EMS at the time, but I'd like to know the mechanism by which Texas turned over its EMS certification process to the National Registry. -Wes Re: National Registry Fact or Fiction You're right, Wes. There is little current incentive for improvement given their " monopoly " status. I am hearing the same complaints posted here all over the country. National Registry Fact or Fiction >>> > >>> > >>> > >>> > Let me tell you a little story: >>> > >>> > I have an employee who bless her heart is on her last attempt to >>> pass >>> > her Paramedic National Registry exam. It has now been 3 weeks since >>> > she >>> > took the exam and she has been checking the web site daily with the >>> > only >>> > thing showing is her test in april prior to her latest in June. Here >>> >>> > comes the post master with a letter stating that she has failed her >>> > first exam. The document has her name and address but the testing >>> site >>> > >>> > has xxx across it and does not match the test site she tested at. >>> > After >>> > talking with several employees at National Registry she finally gets >>> a >>> > >>> > supervisor on the phone who promptly tells her that the paperwork >>> she >>> > received was not hers and that her test had not been graded yet >>> > because >>> > they could not read her social security number. Keep in mind this is >>> >>> > her >>> > sixth and last attempt. Its not like they never heard of her before. >>> >>> > They knew wher to send her mail. So anyway instead of say to my >>> > employee >>> > Ok we have a problem here lets get it corrected give me your social >>> > security number and we will get right on grading your test, the >>> > supervisor informs her that she will now have to send in 20.00 and >>> > have >>> > her test hand graded and wait an additional 3 weeks. Of course she >>> has >>> > >>> > only National Registry's word that her social security number could >>> > not >>> > be read, because we know they don't make mistakes at National >>> > Registry. >>> > >>> > Have you ever had to contact a large utility company about a mistake >>> >>> > they made. If you have then you know it is impossible to get >>> anything >>> > accomplished. Same, Same National Registry. I guess the poor person >>> > who >>> > didn't pass on the first attempt whose information was sent to my >>> > employee by mistake will have to send in 20.00 also if they can be >>> > identified at all. >>> > >>> > Henry >>> > >>> > >>> > >>> > >>> > >>> > >>> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 I might suggest starting with the GETAC transcripts. The move was discussed there for months, and NR sent reps to the meetings. Public comment was taken - for and against - and decisions/recommendations were made. That's at least a good place to start - the history extends even before that. The educators would probably have more of the back story. Mike > > I wasn't directly involved in EMS at the time, but I'd like to know the > mechanism by which Texas turned over its EMS certification process to the > National Registry. > > -Wes > > > > Re: National Registry Fact or Fiction > > You're right, Wes. There is little current incentive for improvement given > > their " monopoly " status. I am hearing the same complaints posted here all > over the country. > > National Registry Fact or Fiction > >>> > > >>> > > >>> > > >>> > Let me tell you a little story: > >>> > > >>> > I have an employee who bless her heart is on her last attempt to > >>> pass > >>> > her Paramedic National Registry exam. It has now been 3 weeks since > >>> > she > >>> > took the exam and she has been checking the web site daily with the > >>> > only > >>> > thing showing is her test in april prior to her latest in June. Here > >>> > >>> > comes the post master with a letter stating that she has failed her > >>> > first exam. The document has her name and address but the testing > >>> site > >>> > > >>> > has xxx across it and does not match the test site she tested at. > >>> > After > >>> > talking with several employees at National Registry she finally gets > >>> a > >>> > > >>> > supervisor on the phone who promptly tells her that the paperwork > >>> she > >>> > received was not hers and that her test had not been graded yet > >>> > because > >>> > they could not read her social security number. Keep in mind this is > >>> > >>> > her > >>> > sixth and last attempt. Its not like they never heard of her before. > >>> > >>> > They knew wher to send her mail. So anyway instead of say to my > >>> > employee > >>> > Ok we have a problem here lets get it corrected give me your social > >>> > security number and we will get right on grading your test, the > >>> > supervisor informs her that she will now have to send in 20.00 and > >>> > have > >>> > her test hand graded and wait an additional 3 weeks. Of course she > >>> has > >>> > > >>> > only National Registry's word that her social security number could > >>> > not > >>> > be read, because we know they don't make mistakes at National > >>> > Registry. > >>> > > >>> > Have you ever had to contact a large utility company about a mistake > >>> > >>> > they made. If you have then you know it is impossible to get > >>> anything > >>> > accomplished. Same, Same National Registry. I guess the poor person > >>> > who > >>> > didn't pass on the first attempt whose information was sent to my > >>> > employee by mistake will have to send in 20.00 also if they can be > >>> > identified at all. > >>> > > >>> > Henry > >>> > > >>> > > >>> > > >>> > > >>> > > >>> > > >>> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 Amen Amen Brother Wes Henry National Registry Fact or Fiction >> > >> > >> > >> > Let me tell you a little story: >> > >> > I have an employee who bless her heart is on her last attempt to >> pass >> > her Paramedic National Registry exam. It has now been 3 weeks since >> > she >> > took the exam and she has been checking the web site daily with the >> > only >> > thing showing is her test in april prior to her latest in June. Here >> >> > comes the post master with a letter stating that she has failed her >> > first exam. The document has her name and address but the testing >> site >> > >> > has xxx across it and does not match the test site she tested at. >> > After >> > talking with several employees at National Registry she finally gets >> a >> > >> > supervisor on the phone who promptly tells her that the paperwork >> she >> > received was not hers and that her test had not been graded yet >> > because >> > they could not read her social security number. Keep in mind this is >> >> > her >> > sixth and last attempt. Its not like they never heard of her before. >> >> > They knew wher to send her mail. So anyway instead of say to my >> > employee >> > Ok we have a problem here lets get it corrected give me your social >> > security number and we will get right on grading your test, the >> > supervisor informs her that she will now have to send in 20.00 and >> > have >> > her test hand graded and wait an additional 3 weeks. Of course she >> has >> > >> > only National Registry's word that her social security number could >> > not >> > be read, because we know they don't make mistakes at National >> > Registry. >> > >> > Have you ever had to contact a large utility company about a mistake >> >> > they made. If you have then you know it is impossible to get >> anything >> > accomplished. Same, Same National Registry. I guess the poor person >> > who >> > didn't pass on the first attempt whose information was sent to my >> > employee by mistake will have to send in 20.00 also if they can be >> > identified at all. >> > >> > Henry >> > >> > >> > >> > >> > >> > >> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 Exactly Henry National Registry Fact or Fiction >>> > >>> > >>> > >>> > Let me tell you a little story: >>> > >>> > I have an employee who bless her heart is on her last attempt to >>> pass >>> > her Paramedic National Registry exam. It has now been 3 weeks since >>> > she >>> > took the exam and she has been checking the web site daily with the >>> > only >>> > thing showing is her test in april prior to her latest in June. Here >>> >>> > comes the post master with a letter stating that she has failed her >>> > first exam. The document has her name and address but the testing >>> site >>> > >>> > has xxx across it and does not match the test site she tested at. >>> > After >>> > talking with several employees at National Registry she finally gets >>> a >>> > >>> > supervisor on the phone who promptly tells her that the paperwork >>> she >>> > received was not hers and that her test had not been graded yet >>> > because >>> > they could not read her social security number. Keep in mind this is >>> >>> > her >>> > sixth and last attempt. Its not like they never heard of her before. >>> >>> > They knew wher to send her mail. So anyway instead of say to my >>> > employee >>> > Ok we have a problem here lets get it corrected give me your social >>> > security number and we will get right on grading your test, the >>> > supervisor informs her that she will now have to send in 20.00 and >>> > have >>> > her test hand graded and wait an additional 3 weeks. Of course she >>> has >>> > >>> > only National Registry's word that her social security number could >>> > not >>> > be read, because we know they don't make mistakes at National >>> > Registry. >>> > >>> > Have you ever had to contact a large utility company about a mistake >>> >>> > they made. If you have then you know it is impossible to get >>> anything >>> > accomplished. Same, Same National Registry. I guess the poor person >>> > who >>> > didn't pass on the first attempt whose information was sent to my >>> > employee by mistake will have to send in 20.00 also if they can be >>> > identified at all. >>> > >>> > Henry >>> > >>> > >>> > >>> > >>> > >>> > >>> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 In a message dated 7/27/2006 3:59:47 P.M. Central Daylight Time, ExLngHrn@... writes: Actually Lou, the scary part is that most occupational licensing commissions are supposed to be " revenue neutral " at best for the state. In other words, as scary as it sounds, our certifications issueds by a Texas EMS Commission could end up costing us MORE for the same level of service we're currently getting. I understand that and was more referring to the fact that when TDH went to TSDHS it balled all sorts of stuff in one shop. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) (Home Phone) (IFW/TFW/FSS Office) (IFW/TFW/FSS Fax) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 Ask Kathy Perkins who is now as we speak way up the ladder at DSHS. No real effort by the state has ever been made to administer a Texas test in the last 5-7 years. I think that prior Perkins folks at TDH or DSHS felt that the test was important. Sorry Kathy, you know I say what is on my mind. Maybe you would like to answer Wes's question. We got sold down the river on this one with the excuse that we just couldn't get it done right so lets give it away. Henry National Registry Fact or Fiction >>> > >>> > >>> > >>> > Let me tell you a little story: >>> > >>> > I have an employee who bless her heart is on her last attempt to >>> pass >>> > her Paramedic National Registry exam. It has now been 3 weeks since >>> > she >>> > took the exam and she has been checking the web site daily with the >>> > only >>> > thing showing is her test in april prior to her latest in June. Here >>> >>> > comes the post master with a letter stating that she has failed her >>> > first exam. The document has her name and address but the testing >>> site >>> > >>> > has xxx across it and does not match the test site she tested at. >>> > After >>> > talking with several employees at National Registry she finally gets >>> a >>> > >>> > supervisor on the phone who promptly tells her that the paperwork >>> she >>> > received was not hers and that her test had not been graded yet >>> > because >>> > they could not read her social security number. Keep in mind this is >>> >>> > her >>> > sixth and last attempt. Its not like they never heard of her before. >>> >>> > They knew wher to send her mail. So anyway instead of say to my >>> > employee >>> > Ok we have a problem here lets get it corrected give me your social >>> > security number and we will get right on grading your test, the >>> > supervisor informs her that she will now have to send in 20.00 and >>> > have >>> > her test hand graded and wait an additional 3 weeks. Of course she >>> has >>> > >>> > only National Registry's word that her social security number could >>> > not >>> > be read, because we know they don't make mistakes at National >>> > Registry. >>> > >>> > Have you ever had to contact a large utility company about a mistake >>> >>> > they made. If you have then you know it is impossible to get >>> anything >>> > accomplished. Same, Same National Registry. I guess the poor person >>> > who >>> > didn't pass on the first attempt whose information was sent to my >>> > employee by mistake will have to send in 20.00 also if they can be >>> > identified at all. >>> > >>> > Henry >>> > >>> > >>> > >>> > >>> > >>> > >>> > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 In a message dated 7/27/2006 4:43:57 P.M. Central Daylight Time, paramedicop@... writes: That's at least a good place to start - the history extends even before that. The educators would probably have more of the back story. I'd also be willing to bet that there is a cost issue here. It costs money to develop, maintain and administer a VALID test. NR seems to have sold the world theirs is valid. Louis N. Molino, Sr., CET FF/NREMT-B/FSI/EMSI Freelance Consultant/Trainer/Author/Journalist/Fire Protection Consultant LNMolino@... (Cell Phone) (Home Phone) (IFW/TFW/FSS Office) (IFW/TFW/FSS Fax) " A Texan with a Jersey Attitude " " Great minds discuss ideas; Average minds discuss events; Small minds discuss people " Eleanor Roosevelt - US diplomat & reformer (1884 - 1962) The comments contained in this E-mail are the opinions of the author and the author alone. I in no way ever intend to speak for any person or organization that I am in any way whatsoever involved or associated with unless I specifically state that I am doing so. Further this E-mail is intended only for its stated recipient and may contain private and or confidential materials retransmission is strictly prohibited unless placed in the public domain by the original author. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2006 Report Share Posted July 27, 2006 Brother Henry, the collection plate is in your lap. Give and give generously so that the " Good News " can be spread. Tongue firmly in cheek... Brother Wes Re: National Registry Fact or Fiction Amen Amen Brother Wes Henry National Registry Fact or Fiction >> > >> > >> > >> > Let me tell you a little story: >> > >> > I have an employee who bless her heart is on her last attempt to >> pass >> > her Paramedic National Registry exam. It has now been 3 weeks since >> > she >> > took the exam and she has been checking the web site daily with the >> > only >> > thing showing is her test in april prior to her latest in June. Here >> >> > comes the post master with a letter stating that she has failed her >> > first exam. The document has her name and address but the testing >> site >> > >> > has xxx across it and does not match the test site she tested at. >> > After >> > talking with several employees at National Registry she finally gets >> a >> > >> > supervisor on the phone who promptly tells her that the paperwork >> she >> > received was not hers and that her test had not been graded yet >> > because >> > they could not read her social security number. Keep in mind this is >> >> > her >> > sixth and last attempt. Its not like they never heard of her before. >> >> > They knew wher to send her mail. So anyway instead of say to my >> > employee >> > Ok we have a problem here lets get it corrected give me your social >> > security number and we will get right on grading your test, the >> > supervisor informs her that she will now have to send in 20.00 and >> > have >> > her test hand graded and wait an additional 3 weeks. Of course she >> has >> > >> > only National Registry's word that her social security number could >> > not >> > be read, because we know they don't make mistakes at National >> > Registry. >> > >> > Have you ever had to contact a large utility company about a mistake >> >> > they made. If you have then you know it is impossible to get >> anything >> > accomplished. Same, Same National Registry. I guess the poor person >> > who >> > didn't pass on the first attempt whose information was sent to my >> > employee by mistake will have to send in 20.00 also if they can be >> > identified at all. >> > >> > Henry >> > >> > >> > >> > >> > >> > >> > Quote Link to comment Share on other sites More sharing options...
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