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Re: Red mark on his ear

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--- You wrote:

Nope, we are about 30 minutes away. Its just that knowing I am so new, she

should have at least put it on? She just acted bothered about me being

there. Whatever!

--- end of quote ---

That's terrible - I've experienced that before myself. Definitely let them

know next time that you need a little primer on clipping them and putting them

on the hearing aid...

Barbara

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The audi or tech should fit the tube to the mold when they replace the ear

mold. To give it to you wrong is just NOT acceptable. Too long or too short can

cause all kinds of problems, from rubbing against the ear to squealing.

Neither is acceptable or necessary. I mean, after getting new molds you should

not have them squealing again for a completely different reason. How annoying!

The lady who takes care of our son's equipment is an audi but she does not

provide that care for Ian. She handles the care and fitting of his aids and

molds because her group handles the FM system for the school. That's how we

ended up getting to know her -- because the aids and FM system go in for service

together during the summer.

Anyway, we just got new molds for Ian. We didn't just pick them up -- we

made an appointment. Karla always checks out the whole aid and makes adjustments

if needed. She took the old molds off, put the new ones on. In the process

she not only measured and cut the tubing, but she listened to the aids through

the new molds to make sure that there was nothing amiss.

I would expect this kind of service from the local group or from our audi

who is 45 minutes away. It's what I'm paying for when it comes to my son's care

-- and it's what is needed to make sure things are the aids are working the

way he needs.

I'd call and go back and insist that they replace the tubing with ones that

are the appropriate length. The way they should have been done the first time

around.

Best -- Jill

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Was this an audiologist? If the mold is too tight, they should buff it down

to see if they can get a better fit. If it did not fit properly from the

beginning, there is usually 30 days to return it to the company for a

remake.

Even if our tube is too long, our audiologist offers to trim it if we don't

feel comfortable doing so, but that's different than a mold that is leaving

a red mark on the ear. Over time, this could become a blister and get

infected!

Go back and ask for a proper fit from the person who took the impression.!

Good luck -

Red mark on his ear

>

> Ok, I am a little upset.

>

> When I took Ian's ear mold in, the lady that retubed it just gave it back

to

> me and said if it is too long, trim it. I kind of expected her to fit it

to

> his ear. Well now it is making his ear all red. I guess that means its

too

> tight. I am afraid to mess with it too much, to make it worse. Plus the

> tubing seems really flimsy. Not stiff like the other side.

>

> I hate it when people are just less than helpful.

>

> Tawnya

>

>

>

>

> All messages posted to this list are private and confidential. Each post

is the intellectual property of the author and therefore subject to

copyright restrictions.

>

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FYI - the type size, and shape of tubing can affect the acoustic

characteristics of the hearing aid...

:)

Colin

>

>

>Tawyna,

>There are many kinds of tubing and it sounds like she put the wrong kind

>in. From what I understand, the style of tubing is more for fit and

>comfort, not quality or clarity of sound, so it should not be changing

>Ian's hearing.

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I was wondering about that. His first tubing was very firm and fit

perfectly. this tubing is very flimsy. Hmm.

Tawnya

RE: Red mark on his ear

>FYI - the type size, and shape of tubing can affect the acoustic

>characteristics of the hearing aid...

>:)

>Colin

>

>>

>>

>>Tawyna,

>>There are many kinds of tubing and it sounds like she put the wrong kind

>>in. From what I understand, the style of tubing is more for fit and

>>comfort, not quality or clarity of sound, so it should not be changing

>>Ian's hearing.

>

>

>

>

>All messages posted to this list are private and confidential. Each post

is the intellectual property of the author and therefore subject to

copyright restrictions.

>

>

>

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I agree. I called today and requested a call back from the Audi...guess

what? No call back yet.

Tawnya

Re: Red mark on his ear

>The audi or tech should fit the tube to the mold when they replace the ear

>mold. To give it to you wrong is just NOT acceptable. Too long or too short

can

>cause all kinds of problems, from rubbing against the ear to squealing.

>Neither is acceptable or necessary. I mean, after getting new molds you

should

>not have them squealing again for a completely different reason. How

annoying!

>

>The lady who takes care of our son's equipment is an audi but she does not

>provide that care for Ian. She handles the care and fitting of his aids and

>molds because her group handles the FM system for the school. That's how we

>ended up getting to know her -- because the aids and FM system go in for

service

>together during the summer.

>

>Anyway, we just got new molds for Ian. We didn't just pick them up -- we

>made an appointment. Karla always checks out the whole aid and makes

adjustments

>if needed. She took the old molds off, put the new ones on. In the process

>she not only measured and cut the tubing, but she listened to the aids

through

>the new molds to make sure that there was nothing amiss.

>

>I would expect this kind of service from the local group or from our audi

>who is 45 minutes away. It's what I'm paying for when it comes to my son's

care

>-- and it's what is needed to make sure things are the aids are working the

>way he needs.

>

>I'd call and go back and insist that they replace the tubing with ones that

>are the appropriate length. The way they should have been done the first

time

>around.

>

>Best -- Jill

>

>

>

>

>

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Larger tubing diameter increases high frequencies

Smaller tubing diameter moves high frequencies lower and reduces high

frequencies above 3000 Hz

Longer tubing increases low frequencies and mover high frequencies

lower(1500-3000 Hz)

Shorter tubing decreases low frequencies and moves mid/high frequencies

higher.

*Taken from Microsonic Custom Earmold Manual, 2003

Colin

>

>

>I was wondering about that. His first tubing was very firm and fit

>perfectly. this tubing is very flimsy. Hmm.

>

>Tawnya

>-----Original Message-----

>

>

> >FYI - the type size, and shape of tubing can affect the acoustic

> >characteristics of the hearing aid...

> >:)

> >Colin

> >

> >>

> >>

> >>Tawyna,

> >>There are many kinds of tubing and it sounds like she put the wrong kind

> >>in. From what I understand, the style of tubing is more for fit and

> >>comfort, not quality or clarity of sound, so it should not be changing

> >>Ian's hearing.

> >

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**Keep in mind tha these changes in frequency that I described are pretty

small - they are used to shape a hearing aids performance to an individuals

hearing loss as closely as possible - earmold tubing is just one of many

tools used to get as good a fit as possible.**

Colin

>>Larger tubing diameter increases high frequencies

>Smaller tubing diameter moves high frequencies lower and reduces high

>frequencies above 3000 Hz

>Longer tubing increases low frequencies and mover high frequencies

>lower(1500-3000 Hz)

>Shorter tubing decreases low frequencies and moves mid/high frequencies

>higher.

>

>*Taken from Microsonic Custom Earmold Manual, 2003

>

>Colin

>

>

>

>

> >

> >

> >I was wondering about that. His first tubing was very firm and fit

> >perfectly. this tubing is very flimsy. Hmm.

> >

> >Tawnya

> >-----Original Message-----

> >

> >

> > >FYI - the type size, and shape of tubing can affect the acoustic

> > >characteristics of the hearing aid...

> > >:)

> > >Colin

> > >

> > >>

> > >>

> > >>Tawyna,

> > >>There are many kinds of tubing and it sounds like she put the wrong

>kind

> > >>in. From what I understand, the style of tubing is more for fit and

> > >>comfort, not quality or clarity of sound, so it should not be changing

> > >>Ian's hearing.

> > >

>

>

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Thanks Colin. I appreciate it.

Tawnya

Re: Red mark on his ear

>**Keep in mind tha these changes in frequency that I described are pretty

>small - they are used to shape a hearing aids performance to an individuals

>hearing loss as closely as possible - earmold tubing is just one of many

>tools used to get as good a fit as possible.**

>

>

>Colin

>

>>>Larger tubing diameter increases high frequencies

>>Smaller tubing diameter moves high frequencies lower and reduces high

>>frequencies above 3000 Hz

>>Longer tubing increases low frequencies and mover high frequencies

>>lower(1500-3000 Hz)

>>Shorter tubing decreases low frequencies and moves mid/high frequencies

>>higher.

>>

>>*Taken from Microsonic Custom Earmold Manual, 2003

>>

>>Colin

>>

>>

>>

>>

>> >

>> >

>> >I was wondering about that. His first tubing was very firm and fit

>> >perfectly. this tubing is very flimsy. Hmm.

>> >

>> >Tawnya

>> >-----Original Message-----

>> >

>> >

>> > >FYI - the type size, and shape of tubing can affect the acoustic

>> > >characteristics of the hearing aid...

>> > >:)

>> > >Colin

>> > >

>> > >>

>> > >>

>> > >>Tawyna,

>> > >>There are many kinds of tubing and it sounds like she put the wrong

>>kind

>> > >>in. From what I understand, the style of tubing is more for fit and

>> > >>comfort, not quality or clarity of sound, so it should not be

changing

>> > >>Ian's hearing.

>> > >

>>

>>

>

>

>

>

>All messages posted to this list are private and confidential. Each post

is the intellectual property of the author and therefore subject to

copyright restrictions.

>

>

>

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Brad Ingrao is the earmold king - he's an audiologist and his passion is

literally earmolds! We had him speak at our parent group a couple of

years ago - it's amazing the difference good earmolds can make. His

articles are here:

http://www.hear-ri.org/Living_With_Hearing_Loss/Hearing_Aid_Systems_Design/Brad_\

Ingrao_Articles/brad_ingrao_articles_1.html

Brad is also the father of a deaf son. Great guy!

Barbara

--

****************

Barbara Mellert

Manager, Social Science Computing

Kiewit Computing Services

Dartmouth College

13A Silsby Hall, HB 6121

Hanover NH 03755

Telephone: 603/646-2877

URL: http://www.dartmouth.edu/~ssc

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