Guest guest Posted July 8, 2005 Report Share Posted July 8, 2005 Quote from letter I received from Access Diabetic Supply who sends me my strips, etc. " Recently, we learned that a Class 1 recall has been issued on OneTouch Ultra and FastTake blood glucose meters from LifeScan. According to the FDA, a Class 1 Recall is " the most serious type of recall and involves situations which there is a reasonable probability that use of the product will cause serious injury or death. " Because we are concerned with your diabetes management, and committed to 100% customer satisfaction - we are offering our cust9mers who use these products a free meter upgrade to a MediSense Optium or an Ascensia Contour. " ml cappie@... wrote: > > Ml I am not sure what you were trying to say about this meter but I did > not receive any letter about anything. Life or death? What do you > mean? > > cappie > Greater Boston Area > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 8, 2005 Report Share Posted July 8, 2005 Could not find anything about it on the LifeScan web site. > > > > Ml I am not sure what you were trying to say about this meter but I did > > not receive any letter about anything. Life or death? What do you > > mean? > > > > cappie > > Greater Boston Area > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 8, 2005 Report Share Posted July 8, 2005 ml wrote: > Quote from letter I received from Access Diabetic Supply who sends me > my strips, etc. > > " Recently, we learned that a Class 1 recall has been issued on > OneTouch Ultra and > FastTake blood glucose meters from LifeScan. According to the FDA, a > Class 1 Recall is > " the most serious type of recall and involves situations which there > is a reasonable > probability that use of the product will cause serious injury or death. " I found the following product notice at the LifeScan web site. I seem to recall receiving a letter from LifeScan about this. THey're calling it URGENT. I'm not sure how life threatening it is, though. I would hope most diabetics could recognize a change in the units the meter was set for, but you never know. http://www.lifescan.com/company/about/press/ultra_uom/ URGENT: MEDICAL DEVICE CORRECTION -- OneTouch® Ultra®, OneTouch® FastTake®, InDuo®, EuroFlash®, SmartScan®, and PocketScan® Meters -- April 12, 2005 If you use, recommend, distribute or sell the OneTouch®Ultra® <http://www.lifescan.com/products/meters/ultra/>, OneTouch® FastTake® <http://www.lifescan.com/products/meters/fasttake/>, InDuo® <http://www.lifescan.com/products/meters/induo/>, EuroFlash®, SmartScan®, or PocketScan® Meter, we want you to be aware of two possible issues regarding these products. 1. These meters are designed to show results in two different units of measure. When setting a meter's date and time, it is possible for the user to accidentally change the unit of measure. Blood glucose results could be misinterpreted if the meter is set to the wrong unit of measure. 2. Very rarely, an event such as dropping a meter while in use can cause a brief power loss. As a result, the meter may unexpectedly change the units of measure and/or the code number. To find out how these issues may affect you, or your patients, it is important to know which unit of measure has been adopted by the country in which you live. Please read one of the notices based on the unit of measure used in your country. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 8, 2005 Report Share Posted July 8, 2005 After seeing someone else post on this issue, I realize that there is a notice on the front page of the LifeScan web site. But it only addresses the OneTouch Ultra Smart, and is dated June 9. I remember getting or hearing something about that also. Actually I think it was NPR that did a story on it. But since I would notice if my meter suddenly switched units from what the USA uses to what the rest of the world uses, I ignored it. > > > Quote from letter I received from Access Diabetic Supply who sends > > me my strips, etc. > > > > > > " Recently, we learned that a Class 1 recall has been issued on > > OneTouch Ultra and > > > FastTake blood glucose meters from LifeScan. According to the FDA, > > a Class 1 Recall is > > > " the most serious type of recall and involves situations which there > > is a reasonable > > > probability that use of the product will cause serious injury or > > death. " > > > > > > Because we are concerned with your diabetes management, and > > committed to 100% customer > > > satisfaction - we are offering our cust9mers who use these products > > a free meter upgrade > > > to a MediSense Optium or an Ascensia Contour. " > > > > > > ml > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 9, 2005 Report Share Posted July 9, 2005 I had that thought too but I take all free meters as you never know if you might like it better or need it down the road. ml Barb Mandel wrote: > > I just received the same letter from Access Diabetic Supply. I think they are trying to get you to use a different meter because they can make more money from cheaper strips. I went to Lifescan and found nothing about any recall. Am going to investigate further. > > Barb in NH > Diabetes caused by Surgery > 7.5 mg Glipizide daily > Low carb diet/not enough exercise > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 9, 2005 Report Share Posted July 9, 2005 My only thought there is that then they will only send the strips for the new meter and not the One Touch Ultra, don't you think? Barb in NH ----- Original Message ----- From: ml I had that thought too but I take all free meters as you never know if you might like it better or need it down the road. ml Barb Mandel wrote: > > I just received the same letter from Access Diabetic Supply. I think they are trying to get you to use a different meter because they can make more money from cheaper strips. I went to Lifescan and found nothing about any recall. Am going to investigate further. > > Barb in NH > Diabetes caused by Surgery > 7.5 mg Glipizide daily > Low carb diet/not enough exercise > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 9, 2005 Report Share Posted July 9, 2005 Uh,no as they ask each time I am due to receive more supplies and I have to confirm whatever. They and the manufacturers too only send 10 strips free with a new meter. So one can test it out. But I am sure their main motivation is to charge the Gov the same amount as the more expensive strips if I change. ml Barb Mandel wrote: > > My only thought there is that then they will only send the strips for the new meter and not the One Touch Ultra, don't you think? > > Barb in NH > ----- Original Message ----- > From: ml > > I had that thought too but I take all free meters as you never know if you might like it > better or need it down the road. > ml > > Barb Mandel wrote: > > > > I just received the same letter from Access Diabetic Supply. I think they are trying to get you to use a different meter because they can make more money from cheaper strips. I went to Lifescan and found nothing about any recall. Am going to investigate further. > > > > Barb in NH > > Diabetes caused by Surgery > > 7.5 mg Glipizide daily > > Low carb diet/not enough exercise > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 9, 2005 Report Share Posted July 9, 2005 Call their 800 number and ask them about the recall. Quote from Access Diabetic Supply's letter and see what response you get. Let us know their response. I'm just a happy FreeStyle user. > I went to Lifescan and found nothing about any recall. Am going to > investigate further. > =+=+=+=+=+=+= Maurer Type II diabetic since 4/87 (diet, exercise, & meds) Insulin dependent Type II since 9/04 (diet, exercise, Lantus, Humalog, & Metformin XR) =+=+=+=+=+=+= Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 9, 2005 Report Share Posted July 9, 2005 I will think about that . I hate phone calls to businesses, LOL!!! I tried all day yesterday by phone and online to activate my tracfone with no completed success. Today I am not up to trying. I did mail the letter back to get one of the options though. ml Maurer wrote: > > Call their 800 number and ask them about the recall. Quote from Access > Diabetic Supply's letter and see what response you get. Let us know > their response. > > I'm just a happy FreeStyle user. > > > > > I went to Lifescan and found nothing about any recall. Am going to > > investigate further. > > > Quote Link to comment Share on other sites More sharing options...
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