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Hi.

I don't have United Healthcare, but I have been denied twice by

my insurance company. I filled out an online form at the Insurance

Commissioner Website for my state about three days ago. Today, I got

a postcard in the mail from them saying that they were investigating

the claim, and that they did not need any additional information from

my unless they ask for some. They said that they would get back with

me as soon as they investigate the claim. They even have lawyers that

they use at no cost to the consumer. They cover ALL insurance companies

that sell insurance in your state. They issue licenses to

the insurance companies, and I'm hoping that they can help me. You

might try contacting them.

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Good luck Beverly! Have a safe and uneventful surgery! Thank you for the

additional information. I am in the process of trying to get approved

through United Healthcare. I am crossing my fingers, but have contingency

plans in the works if they give me any guff! I think the internet is a

wonderful place to meet great surgeons! :-)

fg

At 04:19 AM 03/04/2000 -0000, you wrote:

>

>

>Hello everyone. My name is Beverly and I have been " lurking " the past

>few weeks, but today I got my approvel from United Healthcare. I have

>been reading all the mail everyone posts and it has been helpful.

>Everyone keeps saying to fight the insurance companies and I agree.

>United first denied me a couple of days ago but I got on the phone

>and started callling. Finally found someone who would talk to me and

>explain just what they needed for " medically needed " . Even though I

>am not having the mgb, this site has been very helpful. I'm having

>my surgery done in Florida, Daytona Beach because I need a revision

>and though the internet found a surgeon in Ormond Beach who does this

>kind of surgery. They even have a support group. But back to

>United-they approved me within hours after my doctor's office talked

>to the " patient review " and explain my case in detail. My policy

>does have an exclusion, unless medically needed. So hang in there,

>also dranonymous.com is an excellent site. It's well worth the $7.95

>to download his handbook on insurance companies. Hope this hasn't

>been too long, rambling. Thank to everyone and good luck.

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Hi just thought i would let you know that i was approved and had the surgery

on Dec 13, 1999 and had united health care and they paid everything except

14.00 Dee in Missouri

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  • 3 years later...

Felicia

I also have UHC. Co-workers of mine, all w/BMI over 50, were also denied on

first request. It seems to be routine. You may want to call the member 800

number on the back of your card and ask for Care Coordination. They are the

ones who approve/deny requests. I had a good experience talking to them. They

DO need letters of medical necessity. Im glad I called ahead. I listed all my

co-morbidities (diabetes, hypertension, sleep apnea, high cholesterol, acid

reflux, joint pain from back and knee surgeries, stress incontinence, plantar

fasciatis, varicose veins); listed all the rx meds I hoped the surgery would

eliminate (insulin, glucotrol xl, glucophage, cozaar, lasix, potassium, lipitor,

celebrex, nexium, raniditine) and the hopes of reducing my risk for stroke,

heart attack, blindness, renal failure and other diabetes related disorders;

adding expected resulting benefits (endurance, pain reduction, appearance, self

image, overall better health).

My BMI was only 37 and I was approved in a record 48 hours.

The more you can lay on them, the more you show you want this surgery for health

reasons and not cosmetic reasons. This will also help your surgeon's staff

present a complete case to UHC for you. UHC also wants to see a history of

previous diet attempts. Put on your thinking cap and go way back. Dont omit

anything. I began with 'remember metracal in cans in the late 1960s-early

1970s.' I listed every attempt at weight watchers with approx dates, if only

the approx year. I listed every time I talked a doc into diet pills, every time

I tried to lose weight.

If you or anyone wants to see my attachments, email me off the list and I will

be glad to send them to you. Anything to help.

Now, on the downside, I read an article in the Palm Beach Post 2 weeks ago that

said UHC, Humana, Centra all discontinued coverage for gastric bypass and that

Blue Cross Blue Shield of Florida would discontinue in January 2005, and that

Aetna was the only insurance company still approving coverage. The link in the

paper was only good for 7 days without paying for an archived article, but I

saved it. Again, anyone interested can email me off the list. The reasons were

purely economical. I only hope they dont become liable for risks involved from

not having the surgery.

On a side note, I found and saved a link for future use. It is a compilation of

appeal letters to insurance companies covering everything from the WLS to

plastic surgery. http://mygastricbypass.com/appeals.htm

I hope this helps you or others. Do not give up; but do not go in unprepared.

Be Well

~~Pat~~

252/209/160

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