Guest guest Posted January 5, 2006 Report Share Posted January 5, 2006 My son's DOC band is seperationg in a couple areas. The shell is apart from the foam material. Has anyone else had this problem, and did CT/ or other supplier replaced with new one for free? Lia DOC band 11-15-05 plagio/Tort Paramus, NJ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 5, 2006 Report Share Posted January 5, 2006 My son's DOC band is seperationg in a couple areas. The shell is apart from the foam material. Has anyone else had this problem, and did CT/ or other supplier replaced with new one for free? Lia DOC band 11-15-05 plagio/Tort Paramus, NJ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2006 Report Share Posted January 6, 2006 Lia, We never had that problem. I'd call them today to get it taken care of. How in the world did that happen? Does he play with it a lot? Mom to Dane 4yo and Cece (DOC Grads) > > My son's DOC band is seperationg in a couple areas. The shell is apart from > the foam material. Has anyone else had this problem, and did CT/ or other > supplier replaced with new one for free? > > Lia > DOC band 11-15-05 > plagio/Tort > Paramus, NJ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2006 Report Share Posted January 6, 2006 Lia, We never had that problem. I'd call them today to get it taken care of. How in the world did that happen? Does he play with it a lot? Mom to Dane 4yo and Cece (DOC Grads) > > My son's DOC band is seperationg in a couple areas. The shell is apart from > the foam material. Has anyone else had this problem, and did CT/ or other > supplier replaced with new one for free? > > Lia > DOC band 11-15-05 > plagio/Tort > Paramus, NJ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2006 Report Share Posted January 6, 2006 Lia, Call them immeadiately. CT is very good about making sure everything is top quality and will do whatever is necessary to make sure you are getting the best. CAROLG > > My son's DOC band is seperationg in a couple areas. The shell is apart from > the foam material. Has anyone else had this problem, and did CT/ or other > supplier replaced with new one for free? > > Lia > DOC band 11-15-05 > plagio/Tort > Paramus, NJ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2006 Report Share Posted January 6, 2006 Lia, Call them immeadiately. CT is very good about making sure everything is top quality and will do whatever is necessary to make sure you are getting the best. CAROLG > > My son's DOC band is seperationg in a couple areas. The shell is apart from > the foam material. Has anyone else had this problem, and did CT/ or other > supplier replaced with new one for free? > > Lia > DOC band 11-15-05 > plagio/Tort > Paramus, NJ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2006 Report Share Posted January 6, 2006 Lia, Bella was just banded this week - but they said several times if I had any questions to call immediately. She ended up having a red spot that wouldn't go away and they brought her in right away for an adjustment. You've probably already done so, but I'd go ahead and call - and if it's through CT, the initial payment of $3,000 is supposed to cover everything - I'd imagine this would be covered. April (mom to Bella 6 1/2 months, DOC Band 01/04/06 - polis, MD) - In Plagiocephaly , peszkoneill@a... wrote: > > My son's DOC band is seperationg in a couple areas. The shell is apart from > the foam material. Has anyone else had this problem, and did CT/ or other > supplier replaced with new one for free? > > Lia > DOC band 11-15-05 > plagio/Tort > Paramus, NJ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2006 Report Share Posted January 6, 2006 Lia, Bella was just banded this week - but they said several times if I had any questions to call immediately. She ended up having a red spot that wouldn't go away and they brought her in right away for an adjustment. You've probably already done so, but I'd go ahead and call - and if it's through CT, the initial payment of $3,000 is supposed to cover everything - I'd imagine this would be covered. April (mom to Bella 6 1/2 months, DOC Band 01/04/06 - polis, MD) - In Plagiocephaly , peszkoneill@a... wrote: > > My son's DOC band is seperationg in a couple areas. The shell is apart from > the foam material. Has anyone else had this problem, and did CT/ or other > supplier replaced with new one for free? > > Lia > DOC band 11-15-05 > plagio/Tort > Paramus, NJ > Quote Link to comment Share on other sites More sharing options...
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