Re: First posting...Aetna PPO insurance denial

[Guest guest]

Hi there

Glad you spotted the fit issue, I didn't think of that. It sounds

like going to the orthotist is a good strategy. I'm sure he'll sleep

soundly once his helmet is fitting well, it should not cause a

bruise at night (perhaps a red mark which fades within the hour is

normal, but not a bruise).

Hannah (mum to Lucia, London, UK)

Cranio grad

> >

> > I have been reading your questions and comments and I want to

say

> that

> > this is a great resource for parents who have children with

> plagio. I

> > have learned a lot from reading your postings. Tracey (I do not

> have

> > her last name) told us about this group and we thank her for it

> since

> > it has provided a lot of information regarding this condition.

> >

> > Our son Alec was diagnosed with Plagio at 4months old, we went

to

> > Fountain Valley Orthotics in orange because they are in our

> insurance

> > (Aetna) network and it would be mostly covered.

> >

> > I have a couple of questions that I would like to ask and

hopefully

> > some of you can help us provide some information.

> >

> > a) Alec received his helmet (StarBand, from Orthomerica) on

Tuesday

> > and tonight will be the first night that he sleeps with it. I

> asked my

> > wife (Lupita) to call our Orthotist to find out if there is

> something

> > we could do to help him sleep better - I was thinking that the

> helmet

> > would position his head " higher " and it could put too much

> pressure on

> > his neck. Does anyone has any advice on this? I am tempted to

put a

> > rolled towel under his neck - but I question that also. Our

> orthotist

> > said that he had never heard of any issues with his patients,

all

> of

> > them sleep without any support. I would like to hear some

opinions

> > from some of you who have already gone through this. Tonight

is the

> > first night and Alec is definitely not the same, he is crying a

> lot.

> >

> > Our insurance is giving us the runaround saying that the

helmet

> is

> > not covered (even though one of their documents shows that as

long

> as

> > we meet one of four conditions they would cover it). I will

add the

> > document for someone who may need it (this weekend) and to see

if

> you

> > can provide some information. I have Aetna PPO.

> >

> > Thank you very much in advance for your feedback.

> >

> > Best regards,

> >

> > Lupita &

> > Irvine, CA

>

>

>

>

>

> For more plagio info