Re: Re: Vent: Uncooperative companies!

[Guest guest]

Ahem. Esther, I think you ARE the lion

(lioness). Leeches are in water right? How about a walk through a New England

Tick infested forest? J

Laurie

lbilyeu@...

From: SillyYaks [mailto:SillyYaks ] On Behalf Of esther_p210

Sent: Tuesday, April 04, 2006

10:24 AM

To: SillyYaks

Subject: Re: Vent:

Uncooperative companies!

>

> I am having a near breakdown moment! I am

very frusterated! I have been

> emailing companies to find out if products

are gluten free and keep

> getting emails back telling me to read the

ingredient list. UGH!!!! If

> I could tell by the ingredient list why would

I waste my time

> contacting them?!? How could I possibly know

if natural and artificial

> flavors/colors contain gluten?! I am so

irritated with hearing " we

> make our products for the majority of our

customers, not those on

> special diets "

>

Tell me the names of these cads! I will refuse to

buy ANY products

from the likes of such. They could make the most

pure non-gluten

decadent luxury in the known Universe. But if they

treat people

rudely, I'll refuse to buy it. And I'll tell all whom

I know to

refuse to buy it.

I have to say that I've never received a rude

response. I've

gotten responses I didn't want to read (like -

" Sorry, our zeppoles

are all made with wheat " ). But I've never

gotten a " go read the

ingredients list " response. What jerks.

Sometimes I've had to wait a while. Sometimes I

think I've been

forgotten about. And sometimes the manufacturer

has had to track

down the source of something (especially with

medicines). But I've

yet to be treated rudely.

Tell me who treated you so badly.

I'm serious.

I'll never buy another product from them again.

Ever.

Even if you're asking something that they get

asked a thousand

times a day, they should just have a stock

response that they

can cut and paste. There's NO excuse for treating

a customer

rudely. None.

Guess they didn't go to Business 101. " The

customer is always

right. "

Esther

[Guest guest]

Could it be the companies being called are companies taht clearly list, and therefore reading the label IS the best option?

From: SillyYaks [mailto:SillyYaks ] On Behalf Of Laurie BilyeuSent: Tuesday, April 04, 2006 10:40 AMTo: SillyYaks Subject: RE: Re: Vent: Uncooperative companies!

Ahem. Esther, I think you ARE the lion (lioness). Leeches are in water right? How about a walk through a New England Tick infested forest? J

Laurie

lbilyeu@...

From: SillyYaks [mailto:SillyYaks ] On Behalf Of esther_p210Sent: Tuesday, April 04, 2006 10:24 AMTo: SillyYaks Subject: Re: Vent: Uncooperative companies!

>> I am having a near breakdown moment! I am very frusterated! I have been > emailing companies to find out if products are gluten free and keep > getting emails back telling me to read the ingredient list. UGH!!!! If > I could tell by the ingredient list why would I waste my time > contacting them?!? How could I possibly know if natural and artificial > flavors/colors contain gluten?! I am so irritated with hearing " we > make our products for the majority of our customers, not those on > special diets" >Tell me the names of these cads! I will refuse to buy ANY productsfrom the likes of such. They could make the most pure non-glutendecadent luxury in the known Universe. But if they treat peoplerudely, I'll refuse to buy it. And I'll tell all whom I know to refuse to buy it. I have to say that I've never received a rude response. I'vegotten responses I didn't want to read (like - "Sorry, our zeppolesare all made with wheat"). But I've never gotten a "go read theingredients list" response. What jerks.Sometimes I've had to wait a while. Sometimes I think I've beenforgotten about. And sometimes the manufacturer has had to trackdown the source of something (especially with medicines). But I'veyet to be treated rudely. Tell me who treated you so badly. I'm serious.I'll never buy another product from them again. Ever.Even if you're asking something that they get asked a thousandtimes a day, they should just have a stock response that theycan cut and paste. There's NO excuse for treating a customerrudely. None.Guess they didn't go to Business 101. "The customer is alwaysright."Esther

[Guest guest]

I stay away from companies like that. I prefer to go to companies that work with me like Kraft and General Mills.

The number of different foods that I eat is probably pretty narrow. But I have a comfort level with that. Why beat my head against the wall for those who don't care? I do however, let those "uncooperative companies" know that I will not use their products and make that known on all of the websites I frequent.

Re: Vent: Uncooperative companies!

>> I am having a near breakdown moment! I am very frusterated! I have been > emailing companies to find out if products are gluten free and keep > getting emails back telling me to read the ingredient list. UGH!!!! If > I could tell by the ingredient list why would I waste my time > contacting them?!? How could I possibly know if natural and artificial > flavors/colors contain gluten?! I am so irritated with hearing " we > make our products for the majority of our customers, not those on > special diets" >Tell me the names of these cads! I will refuse to buy ANY productsfrom the likes of such. They could make the most pure non-glutendecadent luxury in the known Universe. But if they treat peoplerudely, I'll refuse to buy it. And I'll tell all whom I know to refuse to buy it. I have to say that I've never received a rude response. I'vegotten responses I didn't want to read (like - "Sorry, our zeppolesare all made with wheat"). But I've never gotten a "go read theingredients list" response. What jerks.Sometimes I've had to wait a while. Sometimes I think I've beenforgotten about. And sometimes the manufacturer has had to trackdown the source of something (especially with medicines). But I'veyet to be treated rudely. Tell me who treated you so badly. I'm serious.I'll never buy another product from them again. Ever.Even if you're asking something that they get asked a thousandtimes a day, they should just have a stock response that theycan cut and paste. There's NO excuse for treating a customerrudely. None.Guess they didn't go to Business 101. "The customer is alwaysright."Esther

[Guest guest]

Maybe it is just me (or not having the context of the whole conversation) but

I don't find that response rude. It is a CYA which can get exasperating to

deal with over and over but even the GF friendly companies will refer you to

the label first. I like a company that won't try to convince me to use their

product - I find the " don't use " them response refreshing (in a weird sort of

way!?!?). Just another perspective - take it for what it's worth (possibly

nothing).

On Tue, 04 Apr 2006 14:52:23 -0000, cmvslwmjw wrote

> Exact quote from Lawry's " our products are formulated for use by the

> majority of our consumers, and not specifically for those on

> restricted diets " , " Therefore, we suggest reading all ingredient

> labels carefully. If you cannot determine whether or not the product

> contains the ingredient in question, or if you feel uncomfortable

> about the ingredients used in our products, it is our recommendation

> that you do not use them. " - Fine I wont and either will my family

> and friends!! I got almost identical response from Knorr and Brach's

> candy. Colgate was also suprizingly rude.

>

> On a plus note the following companies were very nice even if

> products contained gluten- Kraft, Walgreens, marcus movie theatres,

> vitasoy, s, Durkee,crockery gourmet, crest, and Newman's Own

> If anyone would like these companies gluten free lists just let me

> know.

>

>

> > >

> > > I am having a near breakdown moment! I am very frusterated! I

> have been

> > > emailing companies to find out if products are gluten free and

> keep

> > > getting emails back telling me to read the ingredient list.

> UGH!!!! If

> > > I could tell by the ingredient list why would I waste my time

> > > contacting them?!? How could I possibly know if natural and

> artificial

> > > flavors/colors contain gluten?! I am so irritated with hearing "

> we

> > > make our products for the majority of our customers, not those on

> > > special diets "

> > >

> >

> >

> > Tell me the names of these cads! I will refuse to buy ANY products

> > from the likes of such. They could make the most pure non-gluten

> > decadent luxury in the known Universe. But if they treat people

> > rudely, I'll refuse to buy it. And I'll tell all whom I know to

> > refuse to buy it.

> >

> > I have to say that I've never received a rude response. I've

> > gotten responses I didn't want to read (like - " Sorry, our zeppoles

> > are all made with wheat " ). But I've never gotten a " go read the

> > ingredients list " response. What jerks.

> >

> > Sometimes I've had to wait a while. Sometimes I think I've been

> > forgotten about. And sometimes the manufacturer has had to track

> > down the source of something (especially with medicines). But I've

> > yet to be treated rudely.

> >

> > Tell me who treated you so badly.

> >

> > I'm serious.

> >

> > I'll never buy another product from them again. Ever.

> >

> > Even if you're asking something that they get asked a thousand

> > times a day, they should just have a stock response that they

> > can cut and paste. There's NO excuse for treating a customer

> > rudely. None.

> >

> > Guess they didn't go to Business 101. " The customer is always

> > right. "

> >

> > Esther

> >

>

>

[Guest guest]

> Cover Girl was snotty when I emailed them- " Read the label and consult

> with your doctor " . Gee thanks guys, she has nothing better to do than

> read labels with me. *rolls eyes*

===========

yup, P & G's standard reply is read the label and get your doctor to

write us a letter then we'll investigate the hidden ingredients and

get back to your doctor in 4 weeks.

Guess who doesn't use P & G products any more?

Shez

[Guest guest]

I could never use Cover Girl products.. .would always break out with them. Never could understand it... until this moment. I used them years before I went GF. I do break out when having wheat based products anywhere on my skin. Cover Girl must have had some type of wheat in their make up line. Now I use Ben Nye professional make up, but not around my lips. -- Carol M Heppnerwww.carolheppner.comScrapbooking Techniques: INKING (Sterling/Chapelle) 2006Making Memory Jewelry (Sterling/Chapelle) 2006

[Guest guest]

I am happy to say that we don't use ANY products from these companies that

were rude to you.

I would like the lists for Walgreens, s, and Newman's Own if you

could send it to me.

nn in CA

~Original Message~

Exact quote from Lawry's " our products are formulated for use by the

majority of our consumers, and not specifically for those on

restricted diets " , " Therefore, we suggest reading all ingredient

labels carefully. If you cannot determine whether or not the product

contains the ingredient in question, or if you feel uncomfortable

about the ingredients used in our products, it is our recommendation

that you do not use them. " - Fine I wont and either will my family and

friends!!

I got almost identical response from Knorr and Brach's candy. Colgate

was also suprizingly rude.

On a plus note the following companies were very nice even if

products contained gluten- Kraft, Walgreens, marcus movie theatres,

vitasoy, s, Durkee,crockery gourmet, crest, and Newman's Own

If anyone would like these companies gluten free lists just let me

know.

[Guest guest]

Have you tried Pantene Pro V Full and Thick? That's what I use and no breakouts... even use their conditioner. Now, I can't speak to other shampoos in their line. Pantene is not like it use to be.... or this one isn't.

I know how you feel since it is a very limited source for hair care. I hope more companies will come to understand that those who have allergies are a larger market than they know. They are missing the chance to add to their bottom line.

I strongly suggest that anyone who gets a unkind email from a company... take that email and write to the Chairman of the board or President of that company. Your letter needs to be professional, but let them know why you find the email offensive. Let them know the market they are missing.

Last Christmas, I had a problem with a cashier and other sales people in a chain store. I knew if I wrote to the manager or district manager of that store, it would go no where. So, I googled the corporate info on the chain and found the Chairman of the Board. I wrote my letter giving him the name of the cashier, logged the whole trip and whom I met and how I was treated... and how I felt when being mistreated. Then told him that I felt the problem was store wide and that talking to the manager would not be productive. I also explained that the employees of that store were loosing him sales.

Within a week, his assistant called to tell me how sorry they were and what action they were taking. I also received a note from the district manager along with a 50.00 gift card. They also realized that I wouldn't go back to the store for a few months, but told me they hoped I would give them another chance. I did.. and there were changes in the store, which was nice.

I've always said... if something is wrong... go right to the top.

Carol Heppner

I have a lot of problems with skin/scalp break outs too. I think there must be something else in a lot of products or processed on the same lines or something like that because I have tried MANY MANY products with no avail. I finally found something that's okay in that respect, but it makes my hair feel oily all of the time. I just can't seem to win. Rhiannon

-- Carol M Heppnerwww.carolheppner.comScrapbooking Techniques: INKING (Sterling/Chapelle) 2006Making Memory Jewelry (Sterling/Chapelle) 2006

[Guest guest]

> If we don't have them already on the board, it would probably be very

> helpful to many people if you posted them here.

>

>

>> On a plus note the following companies were very nice even if

>> products contained gluten- Kraft, Walgreens, marcus movie theatres,

>> vitasoy, s, Durkee,crockery gourmet, crest, and Newman's Own

>> If anyone would like these companies gluten free lists just let me

>> know.

>>

>

>

>

>

>

>

>

>

>

[Guest guest]

Now, I'm jealous! I have fine, thin, straight hair! (grin) I've always wanted full, thick hair... sigh...

You know I get that response from a lot of people... and I mean a lot of people.... but I don't that problem. They changed the formula and have a ton of new products. I use to have that problem with the old formula.

I take my own shampoo when I go to get my hair cut... and I get the same reaction from the person who cuts my hair (when she sees the bottle I had her)... but she never sees a build up of product on my hair.

If anyone else knows of other gluten free shampoos... I'd love to hear what you use.

Carol

I have tried Pantene products. I LOATH them because they always leave such a build up in my hair and I have full and thick hair already, so that wouldn't be so good for me. Thank you though for the suggestion. Rhiannon-- Carol M Heppnerwww.carolheppner.comScrapbooking Techniques: INKING (Sterling/Chapelle) 2006

Making Memory Jewelry (Sterling/Chapelle) 2006

[Guest guest]

I contacted s and didn't find them to be very helpful. Do you have a list of products they consider to be GF?

Thanks.

Randy

Re: Re: Vent: Uncooperative companies!

> If we don't have them already on the board, it would probably be very> helpful to many people if you posted them here. > > >> On a plus note the following companies were very nice even if>> products contained gluten- Kraft, Walgreens, marcus movie theatres,>> vitasoy, s, Durkee,crockery gourmet, crest, and Newman's Own>> If anyone would like these companies gluten free lists just let me>> know.>> > > > > > > > > >