Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 If you look at the provision of EMS across the US you will see a wide range of variation. I do agree, however, that the medical standard of care is a national standard. Just in the metroplex you will find departments that send an engine and an ambulance lights and sirens to EVERY call. (Personally I think it is a waste of resources and a huge amount of risk for low priority calls). You will also find departments which risk stratify their response and send additional resources based on " risk " to the patient. I would not say that there is a standard of care which says that every 75 yo male with chest pain and difficulty breathing should get an engine and an ambulance. Two well trained paramedics should be able to handle this call the majority of the time without any additional assistance. With regard to NFPA 1710 and EMS this document has done the more than any other document to set fire based EMS back 20 years. Many fire chiefs have accepted the EMS recommendations without question. However, if one reads the references on which the recommendations are based they all relate to cardiac arrests. NFPA then generalized them to every other possible type of patient situation. There is no published literature which supports this. If your ambulance crews want to choose what type of calls they would like to have an engine on then it would probably fine as long as this selection is based on data showing possible need. If you are using MPDS it might be all DELTA calls. To go along with this you need to collect data so that you can refine your system such that if on a certain type of call an engine is not needed 95% of the time then maybe you should not send one. Stacey Wyrick, MD EMS Assist/Standard of Care Issues To all: I would like to receive your input regarding EMS Assist calls made by fire departments and other groups. Currently, our department responds an engine with certain types of calls (chest pain, breathing difficulty for example) that were formulated using national standard criteria such as those used by EMD, for example. There is a proposal to change this policy to allow the ambulance crew to decide which calls (other than major calls) they will receive assistance from an engine on. I believe that besides patient care issues and crew safety there is a standard of care issue involved. I do not know of any fire or EMS agency in the Dallas/Fort Worth area that does not receive some type of assistance on EMS calls. For those with a fire background, I believe NFPA 1710 addresses this. I am requesting input from you regarding your current practice at your department or company. If you use a national standard, what did you derive this from? I would like to forward these on to the administrative staff that will be making the final decision. Thank you for your assistance. Lt. Steve Lemming EMS Training Officer Azle Fire Department Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 WASTE OF RESOURCE? I think that you need to do what you feel will BENEFIT your community. No matter what ANYONE states on here, you have an obligation to provide the BEST CARE possible to your taxpayers. Outside of the metroplex [on Co.], about 95% of all EMS calls are dispatched with the EMS unit. About 60-70% of those agencies are paid or well-funded volunteer departments that send and engine company. We do have some EMD certified dispatchers, but do not have a formal method of triaging calls. The one exception is a city that does not send engine crew to nursing home calls, but allow the EMS crew responding to request assistance if needed. It is the RESPONSIBILITY of the responding EMS crew to cancel FRO if they are not needed to provide QUALITY care. It is good to allow us to give you some input, but I would look to those that are in similar situations and apply their mistakes on your way to your success. Not flaming, I would find it hard to take advice from someone that is not in the field SHIFT, after SHIFT, after SHIFT [in today's EMS environment] where ADEQUATE CARE is not acceptable, when people want EXCEPTIONAL care. Good luck, J-B Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 RE: nursing homes, doctor's offices, clinics... The HARSH reality of it is... despite having medical training, these folks are very inexperienced and very ill-trained in emergency medicine. That is what EMS is emergency medicine... we can play on all the symantics that we want, but when it comes down to it... NONE of the nursing homes in our area could handle a serious medical call... or a BASIC fall requiring c-spine precautions. If you can PROPERLY put a nursing home patient in spinal motion restriction [sMR] with only 2 EMTs... you are the man/woman!!! I personally DON'T want to take the time to TEACH someone SMR, when there is an engine around the corner with EMTs/Paramedics that are TRAINED for this. I can honestly say that I didn't get SMR in my CNA class nor the LPN class (prior to leaving for EMT classes). If you are taxing beyond basic fire service, you have an obligation to give the tax payer what they are being charged for. I am not saying that it is appropriate that nursing homes staffs, medical office staff, and/or clinical staffs are not up to the challenge most of the time, but that is the reality. It could be very different in Tyler, but working in more than one service... I have found it is the same all places I have been. What are we to expect from someone that makes about $6-9/hour in some of the most awful conditions? When they are getting paid at our level here, you can BET I will expect alot more. Just a thought, J-B Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 In the post prior... I feel it is the responsiblity of the responding crew to cancel additional resources when not needed. What you describe in your post (Mr. Tate)... sounds like an issue that is OUTSIDE the relm of FROs... I find that to be a COMMUNICATION issue. Despite having FROs on 3 different radio frequencies, we can communicate with all our FROs. And they will tell you, I will cancel them to any scene they are not needed on. Common courtesy because I expected the same when I was a fireman... but I have to admit... I LOVED running medical calls!!! J-B Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 NOW, that is why I miss running calls with Phil! If you get rid of the PSYCHs in your area Phil, I might come back. *lol* Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 Should FRO's be dispatched to Nursing Homes, Doctor's Offices, or other facilities that should have adequate nursing / medical care on site? I don't think MPDS makes provision for these calls. We constantly get sent on calls with EMS and when we arrive the medics ask why we're there, or waive us off before we even get out off the engine. We even get sent to free standing ER's, ICU's, etc for some EMS calls. Should some common sense be used when sending units to these facilities? E. Tate, LP Tyler, Texas --- Stacey Wyrick & lt;jwyrick@... & gt; wrote: & gt; If you look at the provision of EMS across the US & gt; you will see a wide & gt; range of variation. I do agree, however, that the & gt; medical standard of & gt; care is a national standard. Just in the metroplex & gt; you will find & gt; departments that send an engine and an ambulance & gt; lights and sirens to & gt; EVERY call. (Personally I think it is a waste of & gt; resources and a huge & gt; amount of risk for low priority calls). You will & gt; also find departments & gt; which risk stratify their response and send & gt; additional resources based & gt; on & #34;risk & #34; to the patient. & gt; I would not say that there is a standard of care & gt; which says that every & gt; 75 yo male with chest pain and difficulty breathing & gt; should get an engine & gt; and an ambulance. Two well trained paramedics & gt; should be able to handle & gt; this call the majority of the time without any & gt; additional assistance. & gt; & gt; With regard to NFPA 1710 and EMS this document has & gt; done the more than & gt; any other document to set fire based EMS back 20 & gt; years. Many fire & gt; chiefs have accepted the EMS recommendations without & gt; question. However, & gt; if one reads the references on which the & gt; recommendations are based they & gt; all relate to cardiac arrests. NFPA then & gt; generalized them to every & gt; other possible type of patient situation. There is & gt; no published & gt; literature which supports this. & gt; & gt; If your ambulance crews want to choose what type of & gt; calls they would & gt; like to have an engine on then it would probably & gt; fine as long as this & gt; selection is based on data showing possible need. & gt; If you are using MPDS & gt; it might be all DELTA calls. To go along with this & gt; you need to collect & gt; data so that you can refine your system such that if & gt; on a certain type & gt; of call an engine is not needed 95% of the time then & gt; maybe you should & gt; not send one. & gt; & gt; Stacey Wyrick, MD & gt; & gt; & gt; & gt; EMS Assist/Standard of Care & gt; Issues & gt; & gt; To all: & gt; & gt; I would like to receive your input regarding EMS & gt; Assist calls made by & gt; fire & gt; departments and other groups. Currently, our & gt; department responds an & gt; engine & gt; with certain types of calls (chest pain, breathing & gt; difficulty for & gt; example) & gt; that were formulated using national standard & gt; criteria such as those used & gt; by & gt; EMD, for example. & gt; & gt; There is a proposal to change this policy to allow & gt; the ambulance crew to & gt; decide which calls (other than major calls) they & gt; will receive assistance & gt; from an engine on. & gt; & gt; I believe that besides patient care issues and crew & gt; safety there is a & gt; standard of care issue involved. I do not know of & gt; any fire or EMS agency & gt; in & gt; the Dallas/Fort Worth area that does not receive & gt; some type of assistance & gt; on & gt; EMS calls. For those with a fire background, I & gt; believe NFPA 1710 & gt; addresses & gt; this. & gt; & gt; I am requesting input from you regarding your & gt; current practice at your & gt; department or company. If you use a national & gt; standard, what did you & gt; derive & gt; this from? & gt; & gt; I would like to forward these on to the & gt; administrative staff that will & gt; be & gt; making the final decision. & gt; & gt; Thank you for your assistance. & gt; & gt; & gt; Lt. Steve Lemming & gt; EMS Training Officer & gt; Azle Fire Department & gt; & gt; & gt; & gt; & gt; & gt; Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 In most places, the FRO is dispatched because they are generally significantly closer to the patient than the EMS unit, and thus can provide care quicker. Even in places where the EMS unit is collocated with the FD, the dispatcher for one agency may not know where the units for the other agency are located. Also, just becaue an ambulance is " available for call " doesn't mean it's in the station; they may be across their district getting supper, and very few agencies have the technological equipment to know the exact location of their units. Consequently, if one district (sector, region, etc.) gets a BRT (Big Red Truck) because the EMS unit is not statined nearby, the other districts have to get BRTs on their calls, also. This precludes the " they get better service than we do because they get BRTs and we don't " argument. Whether the BRT actually improves the patient's condition is completely irrelevant to the person writing the complaint. Having been an " On-Air Personality " (Dispatcher), I can tell you that many triage decisions are based on ***how*** the caller gives the information, rather than ***what*** the caller says. In other words, all chest pain calls are not the same. Until somebody arrives at the patient's location and is able to provide hands on/eyes on assessment of the patient, I think it will be in the patinet's best interests (and therefore...your legal department's best interests) to err on the side of patient safety and send too much help than not enough. Also, I have learned that quick BLS can decrease the need for ALS in a few minutes, especially now that albuterol, nitro, oral glucose, etc are available at the BLS level. I may be mistaken, and forgive me if I am, but be sure this doesn't involve a " we don't want to run no ambulance driver calls " attitude from the FD and a " they aren't worth diddly when they get there anyway " attitude from the EMS crews. Huge training and attitude issues. Be sure this isn't the reason you're thinking of changing your responses before you jump off the cliff. Does this rambling help you at all? stay safe - pr __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 --- " E. Tate " wrote: > Should FRO's be dispatched to Nursing Homes, > Doctor's > Offices, or other facilities that should have > adequate > nursing / medical care on site? That depends on the nature of the emergency. What if the patient needs ventilation, CPR, restraint, etc.? Are your EMS units staffed to handle ***any*** transport contingency, such as CPR, without FD assistance? Do you think it would be appropriate to take two people from the nursing home, doctor's office, etc., to the hospital to do compressions, ventilations, etc.? I doubt it. That's a big reason the FD needs to go on these calls. You can always cancel them if you don't need them, but it's a long 5 minutes to wait if you need them and they're not there. stay safe - pr __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 Steve, I would SUGGEST that IF you DO not have EMD trained DISPATCHERS that YOU seriously CONSIDER not CHANGING any DISPATCH protocols. THE key TO successfully PREPARING for ANY official INQUIRY (legal action) into YOUR dispatch PROCEDURES is PROTOCOL and consistency. THAT is ONE reason WHY EMD works and WORKS well. IT is a STANDARDIZED set of QUESTIONS that EMD trained DISPATCHERS ask on EVERY call for EMS services. THE response IS then determined BY the ANSWERS to THESE questions AND is RESPONDED to the SAME every time....NO matter WHAT. Then, WHEN (not if) something GOES wrong WITH the PATIENT and questions ARE asked YOU are supported LEGALLY by a NATIONALLY accepted and researched DISPATCH protocol. NOT what somebody thought about CHEST pain or HOW serious IT sounded OVER the PHONE..... For EXAMPLE, I was trained in EMD by NAEMD and worked IN a COMMUNICATIONS center that ANSWERED and DISPATCHED over 150,000 requests for EMS services ANNUALLY. We DID EMD on EACH and EVERY call and ON each and EVERY call THAT was a DELTA, the FD and EMS went emergency and on EACH and EVERY call that WAS an ALPHA, EMS went non-emergency and FD did NOT go. <<<I'll stop the crazy every other word capitalizing....it just seemed to BE the way to answer POSTS on this THREAD>>> For example, any patient with rectal bleeding is a Delta response with all agencies going emergency. Is this needed on all patients that say they are bleeding from the rectum? NO, but it is necessary because of the research and protocols state that patients that are truly bleeding are having a medical emergency and it is worth erring on the side of caution. (Although one night at about 0330 when I sent an FD engine and ambulance to the nursing home for a rectal bleed that turned out to be 2 bloody spots on toilet tissue, I got an angry phone call from an irate non-EMD trained firefighter who wanted to know if I sent ALL rectal bleeds emergency regardless of their severity....I told him that I did with the lone exception that if he had a nose bleed I would consider that a rectal bleed but probably would not send it emergency...for some reason he hung up??!??) Anyway, after all this rambling, if you use protocol, base it upon data and follow it. If you do not, send FD on everything or on nothing....any attempt to guess or estimate what they are needed on will only set you up for potential liability that you really do not need to expose yourself to. Try visiting the NAEMD website (www.naemd.org) and see what they have to say....they are the experts after all. My thoughts, Dudley Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 Phil: You (and all others) have made some very good points. I generally agree with all of the points presented so far. The main problem is that dispatch is not able to ask the right questions to narrow down the call (no EMD). It is timely to see that today the state has released and RFP for a regional or state Emergency Medical Dispatch resource center for those can not provide it currently. I am not sure where this question of changing the response began since we have been providing call specific first response for two years now. Sure, we have some that would rather eat twinkies and play nintendo, but fortunately they are few. Most are aggressive, intelligent people who don't mind running calls. I feel that we have the duty to provide the same level of care 24/7, 365 in all areas of our jurisdiction city/county without fail. It is simply the right thing to do. Even FDNY now first responds on EMS calls, which for many years they didn't. Since we all receive our paychecks from the same place and dress alike, there are few " them vs. us " squabbles. Thanks again for all the great posts and information. Hopefully it will help convince those making the decision of the old agae " If it ain't broke don't fix it " ! Be safe out there and keep the posts coming! Steve Re: EMS Assist/Standard of Care Issues In most places, the FRO is dispatched because they are generally significantly closer to the patient than the EMS unit, and thus can provide care quicker. Even in places where the EMS unit is collocated with the FD, the dispatcher for one agency may not know where the units for the other agency are located. Also, just becaue an ambulance is " available for call " doesn't mean it's in the station; they may be across their district getting supper, and very few agencies have the technological equipment to know the exact location of their units. Consequently, if one district (sector, region, etc.) gets a BRT (Big Red Truck) because the EMS unit is not statined nearby, the other districts have to get BRTs on their calls, also. This precludes the " they get better service than we do because they get BRTs and we don't " argument. Whether the BRT actually improves the patient's condition is completely irrelevant to the person writing the complaint. Having been an " On-Air Personality " (Dispatcher), I can tell you that many triage decisions are based on ***how*** the caller gives the information, rather than ***what*** the caller says. In other words, all chest pain calls are not the same. Until somebody arrives at the patient's location and is able to provide hands on/eyes on assessment of the patient, I think it will be in the patinet's best interests (and therefore...your legal department's best interests) to err on the side of patient safety and send too much help than not enough. Also, I have learned that quick BLS can decrease the need for ALS in a few minutes, especially now that albuterol, nitro, oral glucose, etc are available at the BLS level. I may be mistaken, and forgive me if I am, but be sure this doesn't involve a " we don't want to run no ambulance driver calls " attitude from the FD and a " they aren't worth diddly when they get there anyway " attitude from the EMS crews. Huge training and attitude issues. Be sure this isn't the reason you're thinking of changing your responses before you jump off the cliff. Does this rambling help you at all? stay safe - pr __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 Sorry, I guess I didn't quite get my point across. I'm not talking about calls where FD is needed; I.e. cardiac arrest, difficulty breathing, falls, etc. I am speaking about calls for routine transport calls. We get sent on calls that come across to the engine as some kind of emergency call. Upon our arrivial we find Mr. in his room with C/O no BM X4 days. EMS rolls up 5 minutes later non-emergency and wants to know why we're there on a bowel obstruction. I've worked in dispatch, on the truck, and now on a truck company (Quint) in south Tyler. I believe it's time for the dispatchers to wake up and smell the coffee. Why are we running 5 firefighters and a $500,000+ truck company-hot-across town for bowel obstructions, " I don't feel wells " , and the like? Miscommunication? Failure to follow MPDS? Random sequencing? We've had EMS units sitting at the station with us, and they'll get a call for something serious in our district. So we'll go ahead and roll with them. Suprisingly, we never get dispatched on the call. We even get sent on lifting assistance calls and aren't given any information about the patient's condition. Assumptions are a bad thing, but when you get, " Attention Ladder 2, Assist EMS with lifting assistance, 123 Main, unit responding acknowledge " , we don't run hot. In our truck the difference between hot and cold is minimal, but we've arrived on one occasion and the " lifting assistance " is actually a code. Our county is in the midst of building a new County Wide 911 Dispatch Center. The only exception is the private EMS service here will not be participating. However, we on the streets feel this new center is a very good thing. Other changes are being made like our chief encouraging EMS to get on our channel if needed and give us information. Something we often hear from the crews is that they never know if we are coming or not. Seems easy enough to fix to me, " EMS 350, Be enroute to 123 Main for a difficulty breathing, Fire is also enroute " . Where is the breakdown? I don't know. Hopefully someday we'll get something like " Attention Ladder 2, Assist EMS Unit 350 with lifting assistance, 123 Main, unit responding acknowledge " . Then if there is a questoin we can flip over the the EMS channel and asks them. Time will tell. Now here's something else to lay out there. What about being sent to a free standing " ER " . Both of our local hospitals have these in our district and we get sent to them on calls for things like chest pain with difficulty breathing. Is it just me, or shouldn't an " ER " be able to handle this until EMS arrives? Then there are those times we are dispatched to the main hospital campus for some kind of medical emergency. I understand the " way out in the back 40 " they have a construction worker that's impaled on rebar, but cardiac arrest in a private room? Where is the hospital staff? What about calls to dialysis centers or personal physicians offices? Forgive me, I'm in the middle of my last move for a long time, and had a very bad shift Wednesday where we were sent on 3 to 4 calls that IMHO, we should have never been sent on in the first place. Maybe my shift tomorrow will be better than the last. Stepping down from my soapbox, E. Tate, LP --- CenTexMedic1970@... wrote: > RE: nursing homes, doctor's offices, clinics... > > The HARSH reality of it is... despite having medical > training, these folks > are very inexperienced and very ill-trained in > emergency medicine. That is > what EMS is emergency medicine... we can play on all > the symantics that we > want, but when it comes down to it... NONE of the > nursing homes in our area > could handle a serious medical call... or a BASIC > fall requiring c-spine > precautions. If you can PROPERLY put a nursing home > patient in spinal motion > restriction [sMR] with only 2 EMTs... you are the > man/woman!!! > > I personally DON'T want to take the time to TEACH > someone SMR, when there is > an engine around the corner with EMTs/Paramedics > that are TRAINED for this. I > can honestly say that I didn't get SMR in my CNA > class nor the LPN class > (prior to leaving for EMT classes). If you are > taxing beyond basic fire > service, you have an obligation to give the tax > payer what they are being > charged for. > > I am not saying that it is appropriate that nursing > homes staffs, medical > office staff, and/or clinical staffs are not up to > the challenge most of the > time, but that is the reality. It could be very > different in Tyler, but > working in more than one service... I have found it > is the same all places I > have been. What are we to expect from someone that > makes about $6-9/hour in > some of the most awful conditions? When they are > getting paid at our level > here, you can BET I will expect alot more. > > Just a thought, > J-B > > > [Non-text portions of this message have been > removed] > > ===== " It's been said that a firefighter's first act of bravery is taking the oath to serve. And all of them serve, knowing that one day they may not come home. " - President Bush October 7, 2001 __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 26, 2002 Report Share Posted July 26, 2002 God Bless ALL the help I get on scene....when all the bickering is done...I love hearing the BRT right behind me and the love hearing the white box show up too. I think Phil and Junior have said it all...btw, Waco looked lovely tonight...arggghhh RE: EMS Assist/Standard of Care Issues > > --- " E. Tate " wrote: > > Should FRO's be dispatched to Nursing Homes, > > Doctor's > > Offices, or other facilities that should have > > adequate > > nursing / medical care on site? > > That depends on the nature of the emergency. > What if the patient needs ventilation, CPR, > restraint, etc.? Are your EMS units staffed to > handle ***any*** transport contingency, such as > CPR, without FD assistance? Do you think it > would be appropriate to take two people from the > nursing home, doctor's office, etc., to the > hospital to do compressions, ventilations, etc.? > I doubt it. That's a big reason the FD needs to > go on these calls. You can always cancel them if > you don't need them, but it's a long 5 minutes to > wait if you need them and they're not there. > > stay safe - pr > > __________________________________________________ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2002 Report Share Posted July 27, 2002 asst calls should be used for crowed residences and large patients that require more than two medics or for full arrests or any medical call that needs man power ast.. Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 EMS Assist/Standard of Care Issues To all: I would like to receive your input regarding EMS Assist calls made by fire departments and other groups. Currently, our department responds an engine with certain types of calls (chest pain, breathing difficulty for example) that were formulated using national standard criteria such as those used by EMD, for example. There is a proposal to change this policy to allow the ambulance crew to decide which calls (other than major calls) they will receive assistance from an engine on. I believe that besides patient care issues and crew safety there is a standard of care issue involved. I do not know of any fire or EMS agency in the Dallas/Fort Worth area that does not receive some type of assistance on EMS calls. For those with a fire background, I believe NFPA 1710 addresses this. I am requesting input from you regarding your current practice at your department or company. If you use a national standard, what did you derive this from? I would like to forward these on to the administrative staff that will be making the final decision. Thank you for your assistance. Lt. Steve Lemming EMS Training Officer Azle Fire Department Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2002 Report Share Posted July 27, 2002 THESE ARE ONLY MINIMUM CARE LEVELS NOT A LIMIT IN MY OPINION. Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 Re: EMS Assist/Standard of Care Issues WASTE OF RESOURCE? I think that you need to do what you feel will BENEFIT your community. No matter what ANYONE states on here, you have an obligation to provide the BEST CARE possible to your taxpayers. Outside of the metroplex [on Co.], about 95% of all EMS calls are dispatched with the EMS unit. About 60-70% of those agencies are paid or well-funded volunteer departments that send and engine company. We do have some EMD certified dispatchers, but do not have a formal method of triaging calls. The one exception is a city that does not send engine crew to nursing home calls, but allow the EMS crew responding to request assistance if needed. It is the RESPONSIBILITY of the responding EMS crew to cancel FRO if they are not needed to provide QUALITY care. It is good to allow us to give you some input, but I would look to those that are in similar situations and apply their mistakes on your way to your success. Not flaming, I would find it hard to take advice from someone that is not in the field SHIFT, after SHIFT, after SHIFT [in today's EMS environment] where ADEQUATE CARE is not acceptable, when people want EXCEPTIONAL care. Good luck, J-B Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2002 Report Share Posted July 27, 2002 I agree use some common since thought processes. Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 EMS Assist/Standard of Care & gt; Issues & gt; & gt; To all: & gt; & gt; I would like to receive your input regarding EMS & gt; Assist calls made by & gt; fire & gt; departments and other groups. Currently, our & gt; department responds an & gt; engine & gt; with certain types of calls (chest pain, breathing & gt; difficulty for & gt; example) & gt; that were formulated using national standard & gt; criteria such as those used & gt; by & gt; EMD, for example. & gt; & gt; There is a proposal to change this policy to allow & gt; the ambulance crew to & gt; decide which calls (other than major calls) they & gt; will receive assistance & gt; from an engine on. & gt; & gt; I believe that besides patient care issues and crew & gt; safety there is a & gt; standard of care issue involved. I do not know of & gt; any fire or EMS agency & gt; in & gt; the Dallas/Fort Worth area that does not receive & gt; some type of assistance & gt; on & gt; EMS calls. For those with a fire background, I & gt; believe NFPA 1710 & gt; addresses & gt; this. & gt; & gt; I am requesting input from you regarding your & gt; current practice at your & gt; department or company. If you use a national & gt; standard, what did you & gt; derive & gt; this from? & gt; & gt; I would like to forward these on to the & gt; administrative staff that will & gt; be & gt; making the final decision. & gt; & gt; Thank you for your assistance. & gt; & gt; & gt; Lt. Steve Lemming & gt; EMS Training Officer & gt; Azle Fire Department & gt; & gt; & gt; & gt; & gt; & gt; Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2002 Report Share Posted July 27, 2002 Consider if you are a private service and you abuse fire service ast. you might end up not receiving the ast. services when actually needed. buy a Fire chief who doesn't under stand you needs. Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 Re: EMS Assist/Standard of Care Issues RE: nursing homes, doctor's offices, clinics... The HARSH reality of it is... despite having medical training, these folks are very inexperienced and very ill-trained in emergency medicine. That is what EMS is emergency medicine... we can play on all the symantics that we want, but when it comes down to it... NONE of the nursing homes in our area could handle a serious medical call... or a BASIC fall requiring c-spine precautions. If you can PROPERLY put a nursing home patient in spinal motion restriction [sMR] with only 2 EMTs... you are the man/woman!!! I personally DON'T want to take the time to TEACH someone SMR, when there is an engine around the corner with EMTs/Paramedics that are TRAINED for this. I can honestly say that I didn't get SMR in my CNA class nor the LPN class (prior to leaving for EMT classes). If you are taxing beyond basic fire service, you have an obligation to give the tax payer what they are being charged for. I am not saying that it is appropriate that nursing homes staffs, medical office staff, and/or clinical staffs are not up to the challenge most of the time, but that is the reality. It could be very different in Tyler, but working in more than one service... I have found it is the same all places I have been. What are we to expect from someone that makes about $6-9/hour in some of the most awful conditions? When they are getting paid at our level here, you can BET I will expect alot more. Just a thought, J-B Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2002 Report Share Posted July 27, 2002 ESRF ast. is only done by ems requests in our service area. Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 Re: EMS Assist/Standard of Care Issues In most places, the FRO is dispatched because they are generally significantly closer to the patient than the EMS unit, and thus can provide care quicker. Even in places where the EMS unit is collocated with the FD, the dispatcher for one agency may not know where the units for the other agency are located. Also, just becaue an ambulance is " available for call " doesn't mean it's in the station; they may be across their district getting supper, and very few agencies have the technological equipment to know the exact location of their units. Consequently, if one district (sector, region, etc.) gets a BRT (Big Red Truck) because the EMS unit is not statined nearby, the other districts have to get BRTs on their calls, also. This precludes the " they get better service than we do because they get BRTs and we don't " argument. Whether the BRT actually improves the patient's condition is completely irrelevant to the person writing the complaint. Having been an " On-Air Personality " (Dispatcher), I can tell you that many triage decisions are based on ***how*** the caller gives the information, rather than ***what*** the caller says. In other words, all chest pain calls are not the same. Until somebody arrives at the patient's location and is able to provide hands on/eyes on assessment of the patient, I think it will be in the patinet's best interests (and therefore...your legal department's best interests) to err on the side of patient safety and send too much help than not enough. Also, I have learned that quick BLS can decrease the need for ALS in a few minutes, especially now that albuterol, nitro, oral glucose, etc are available at the BLS level. I may be mistaken, and forgive me if I am, but be sure this doesn't involve a " we don't want to run no ambulance driver calls " attitude from the FD and a " they aren't worth diddly when they get there anyway " attitude from the EMS crews. Huge training and attitude issues. Be sure this isn't the reason you're thinking of changing your responses before you jump off the cliff. Does this rambling help you at all? stay safe - pr __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2002 Report Share Posted July 27, 2002 I understand what you are saying RE: engine companies on routine transfer calls, but there is a whole different dynamic when your dispatch has no formal triage policy. With " medical facilities " excluding hospitals, you will find that some of the information given is not the situation that is found by responders. I understand the liability issue with the engine company going, but if many agencies are ANYTHING like ours, CODE 3 driving is NOT much of a danger [just the potential is there]. Over the past few years, all but 2 of our vehicle " contacts occurred during non-emergency driving. More than anything, for the agency that decides to upgrade the first response services, it gives them the chance to increase the public image. You can always find some medium with EMS transport agency when responses are to medical facilities, but then again, the FRO has to do what is right for their service. J-B Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2002 Report Share Posted July 30, 2002 The sad part is that many none hospital based clinics are not really er's they are clinics and don't have the ability training or equipment that a none ems trained fire fighter has to deal with trauma or cardiac that elects to walk in there door that should have called an ambulance. in our area the major medical care providers that provide clinks as for away as 75 miles from there service area because they have bought and closed the small hospitals that had real er's have requested we don't bring them any patients because they can not handle any thing we routinely transport. So is it possible that the need for an engine co. at a free standing ( clinic ) could need medical support from a eca trained first responder fireman ? Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 Re: EMS Assist/Standard of Care Issues Sorry, I guess I didn't quite get my point across. I'm not talking about calls where FD is needed; I.e. cardiac arrest, difficulty breathing, falls, etc. I am speaking about calls for routine transport calls. We get sent on calls that come across to the engine as some kind of emergency call. Upon our arrivial we find Mr. in his room with C/O no BM X4 days. EMS rolls up 5 minutes later non-emergency and wants to know why we're there on a bowel obstruction. I've worked in dispatch, on the truck, and now on a truck company (Quint) in south Tyler. I believe it's time for the dispatchers to wake up and smell the coffee. Why are we running 5 firefighters and a $500,000+ truck company-hot-across town for bowel obstructions, " I don't feel wells " , and the like? Miscommunication? Failure to follow MPDS? Random sequencing? We've had EMS units sitting at the station with us, and they'll get a call for something serious in our district. So we'll go ahead and roll with them. Suprisingly, we never get dispatched on the call. We even get sent on lifting assistance calls and aren't given any information about the patient's condition. Assumptions are a bad thing, but when you get, " Attention Ladder 2, Assist EMS with lifting assistance, 123 Main, unit responding acknowledge " , we don't run hot. In our truck the difference between hot and cold is minimal, but we've arrived on one occasion and the " lifting assistance " is actually a code. Our county is in the midst of building a new County Wide 911 Dispatch Center. The only exception is the private EMS service here will not be participating. However, we on the streets feel this new center is a very good thing. Other changes are being made like our chief encouraging EMS to get on our channel if needed and give us information. Something we often hear from the crews is that they never know if we are coming or not. Seems easy enough to fix to me, " EMS 350, Be enroute to 123 Main for a difficulty breathing, Fire is also enroute " . Where is the breakdown? I don't know. Hopefully someday we'll get something like " Attention Ladder 2, Assist EMS Unit 350 with lifting assistance, 123 Main, unit responding acknowledge " . Then if there is a questoin we can flip over the the EMS channel and asks them. Time will tell. Now here's something else to lay out there. What about being sent to a free standing " ER " . Both of our local hospitals have these in our district and we get sent to them on calls for things like chest pain with difficulty breathing. Is it just me, or shouldn't an " ER " be able to handle this until EMS arrives? Then there are those times we are dispatched to the main hospital campus for some kind of medical emergency. I understand the " way out in the back 40 " they have a construction worker that's impaled on rebar, but cardiac arrest in a private room? Where is the hospital staff? What about calls to dialysis centers or personal physicians offices? Forgive me, I'm in the middle of my last move for a long time, and had a very bad shift Wednesday where we were sent on 3 to 4 calls that IMHO, we should have never been sent on in the first place. Maybe my shift tomorrow will be better than the last. Stepping down from my soapbox, E. Tate, LP --- CenTexMedic1970@... wrote: > RE: nursing homes, doctor's offices, clinics... > > The HARSH reality of it is... despite having medical > training, these folks > are very inexperienced and very ill-trained in > emergency medicine. That is > what EMS is emergency medicine... we can play on all > the symantics that we > want, but when it comes down to it... NONE of the > nursing homes in our area > could handle a serious medical call... or a BASIC > fall requiring c-spine > precautions. If you can PROPERLY put a nursing home > patient in spinal motion > restriction [sMR] with only 2 EMTs... you are the > man/woman!!! > > I personally DON'T want to take the time to TEACH > someone SMR, when there is > an engine around the corner with EMTs/Paramedics > that are TRAINED for this. I > can honestly say that I didn't get SMR in my CNA > class nor the LPN class > (prior to leaving for EMT classes). If you are > taxing beyond basic fire > service, you have an obligation to give the tax > payer what they are being > charged for. > > I am not saying that it is appropriate that nursing > homes staffs, medical > office staff, and/or clinical staffs are not up to > the challenge most of the > time, but that is the reality. It could be very > different in Tyler, but > working in more than one service... I have found it > is the same all places I > have been. What are we to expect from someone that > makes about $6-9/hour in > some of the most awful conditions? When they are > getting paid at our level > here, you can BET I will expect alot more. > > Just a thought, > J-B > > > [Non-text portions of this message have been > removed] > > ===== " It's been said that a firefighter's first act of bravery is taking the oath to serve. And all of them serve, knowing that one day they may not come home. " - President Bush October 7, 2001 __________________________________________________ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2002 Report Share Posted July 30, 2002 Well said. I remember working several full arrest in the reception room floor of several Dr's offices. Those Drs had no oxygen or cardiac drugs in there emergency room only some suture sets and a sign that said emergency room and of course pain killers and x-ray equipment. Oh yea Rx scripts. and a x-ray techs. who acted as ( the nurse ) receptionist x- ray Tec and nurse ( what happened to RN in private practice with a Dr ) Thank God the AMA is there. Silsbee EMS 114 hwy 96 south Silsbee, Tx 77656 RE: EMS Assist/Standard of Care Issues > > --- " E. Tate " wrote: > > Should FRO's be dispatched to Nursing Homes, > > Doctor's > > Offices, or other facilities that should have > > adequate > > nursing / medical care on site? > > That depends on the nature of the emergency. > What if the patient needs ventilation, CPR, > restraint, etc.? Are your EMS units staffed to > handle ***any*** transport contingency, such as > CPR, without FD assistance? Do you think it > would be appropriate to take two people from the > nursing home, doctor's office, etc., to the > hospital to do compressions, ventilations, etc.? > I doubt it. That's a big reason the FD needs to > go on these calls. You can always cancel them if > you don't need them, but it's a long 5 minutes to > wait if you need them and they're not there. > > stay safe - pr > > __________________________________________________ > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2002 Report Share Posted July 30, 2002 Don't be so hard on the community physicians. We in emergency medicine have basically squeezed them out of emergency practice. Most have not dealt with a cardiac arrest since internship. They are not prepared and most cannot afford to keep resuscitative equipment in their offices (unless they do procedures where the may have to start resuscitation). Most doctors are scared to death by a cardiac arrest and cannot keep up. All should know CPR. Why bring the AMA into it? Only a small fraction of physicians in this country belong to the AMA. Not that long ago a community FP called about a sick patient in his office and asked what I thought he should do. I said call 911. BEB E. Bledsoe, DO, FACEP Midlothian, Texas All outgoing email scanned by Norton Antivirus and guaranteed " virus free " or your money back. RE: EMS Assist/Standard of Care Issues > > > > > > --- " E. Tate " wrote: > > > Should FRO's be dispatched to Nursing Homes, > > > Doctor's > > > Offices, or other facilities that should have > > > adequate > > > nursing / medical care on site? > > > > That depends on the nature of the emergency. > > What if the patient needs ventilation, CPR, > > restraint, etc.? Are your EMS units staffed to > > handle ***any*** transport contingency, such as > > CPR, without FD assistance? Do you think it > > would be appropriate to take two people from the > > nursing home, doctor's office, etc., to the > > hospital to do compressions, ventilations, etc.? > > I doubt it. That's a big reason the FD needs to > > go on these calls. You can always cancel them if > > you don't need them, but it's a long 5 minutes to > > wait if you need them and they're not there. > > > > stay safe - pr > > > > __________________________________________________ > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2002 Report Share Posted July 30, 2002 Interestingly, there's been a discussion on another list about " medical clearance " of psych patients. Many ER docs felt " put out " having to clear them since the Psychiatrists were medical doctors (MD or DO, to be fair!). Basically, the response was the same as 's... They don't focus on medicine as much as psychiatry, so they're not as familiar with the plethora of medical problems that need to be cleared prior to entry into the psychiatric system. Mike > Re: EMS Assist/Standard of Care Issues > > > Don't be so hard on the community physicians. We in > emergency medicine have basically squeezed them out of > emergency practice. Most have not dealt with a cardiac > arrest since internship. They are not prepared and most > cannot afford to keep resuscitative equipment in their > offices (unless they do procedures where the may have to > start resuscitation). Most doctors are scared to death by a > cardiac arrest and cannot keep up. All should know CPR. Why > bring the AMA into it? Only a small fraction of physicians > in this country belong to the AMA. Not that long ago a > community FP called about a sick patient in his office and > asked what I thought he should do. I said call 911. > > BEB Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2002 Report Share Posted July 30, 2002 Psychiatrists--they soil their pants if they see a drop of blood ever in their career. E. Bledsoe, DO, FACEP Midlothian, Texas All outgoing email scanned by Norton Antivirus and guaranteed " virus free " or your money back. Re: EMS Assist/Standard of Care Issues > > > > > > Don't be so hard on the community physicians. We in > > emergency medicine have basically squeezed them out of > > emergency practice. Most have not dealt with a cardiac > > arrest since internship. They are not prepared and most > > cannot afford to keep resuscitative equipment in their > > offices (unless they do procedures where the may have to > > start resuscitation). Most doctors are scared to death by a > > cardiac arrest and cannot keep up. All should know CPR. Why > > bring the AMA into it? Only a small fraction of physicians > > in this country belong to the AMA. Not that long ago a > > community FP called about a sick patient in his office and > > asked what I thought he should do. I said call 911. > > > > BEB > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2002 Report Share Posted July 30, 2002 I had a physician (general surgeon) onetime in my ACLS class who couldn't get it right no matter what I did. On the other hand, I couldn't do an appendectomy or hernia repair with my eyes closed like he could. He was a great surgeon, fast, great hands, and comprehensive knowledge. He also had sense enough to know what he didn't know. GG Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 31, 2002 Report Share Posted July 31, 2002 One of the things that I try to get my students to understand is that sometimes it's o.k. to not know something, but you need to know where to go to get the answer. wegandy@... wrote: > I had a physician (general surgeon) onetime in my ACLS class who couldn't get > it right no matter what I did. On the other hand, I couldn't do an > appendectomy or hernia repair with my eyes closed like he could. He was a > great surgeon, fast, great hands, and comprehensive knowledge. He also had > sense enough to know what he didn't know. > > GG > > > > > Quote Link to comment Share on other sites More sharing options...
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