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Has anyone heard of YEXT Physical Therapy?

Website search engine, similar to " Super Pages " , but just for physical

therapy.

They want $200/month to be part of their network.

Where does it stop with the marketing?

Just wondering if anyone has used such a thing and is it ever worth it?

Jeschke, DPT

optimalpt@...

Optimal Physical Therapy, LLC

125B E. Tyrane

Lake Mills, WI 53551

phone:

fax:

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Yes I have been contacted. After comparing pricing of a highlighted ad on google

it seemed to be similarly priced but the google ad had much better exposure as

it wasn't buried in Yext's highlighted ad.

Karl PT, OCS

Denver

Sent from my iPhone

Has anyone heard of YEXT Physical Therapy?

Website search engine, similar to " Super Pages " , but just for physical

therapy.

They want $200/month to be part of their network.

Where does it stop with the marketing?

Just wondering if anyone has used such a thing and is it ever worth it?

Jeschke, DPT

optimalpt@...

Optimal Physical Therapy, LLC

125B E. Tyrane

Lake Mills, WI 53551

phone:

fax:

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Share on other sites

Found their page by googling. Hit the 'Mississippi' state on the map and,

imagine my surprise, when I found my clinic on their list!

http://www.yext.com/physicaltherapists/search?zip=39520

I have never heard of them.

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

(Apparently part of the YEXT Network)

Bay St. Louis and Diamondhead, Mississippi

yext physical therapy

Has anyone heard of YEXT Physical Therapy?

Website search engine, similar to " Super Pages " , but just for physical

therapy.

They want $200/month to be part of their network.

Where does it stop with the marketing?

Just wondering if anyone has used such a thing and is it ever worth it?

Jeschke, DPT

optimalpt@...

Optimal Physical Therapy, LLC

125B E. Tyrane

Lake Mills, WI 53551

phone:

fax:

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Share on other sites

I checked the Yext listing, too.

A local chiropractor is listed, but none of the local Physical Therapy clinics

are listed.

Viel, Office Manager

Mt. Eden Physical Therapy Center

19845 Lake Chabot Road, Suite 205

Castro Valley, CA 94546

FAX

www.mtedenpt.com

From: PTManager [mailto:PTManager ] On Behalf Of

acceleratedptbsl@...

Sent: Tuesday, September 14, 2010 12:28 PM

To: PTManager

Subject: Re: yext physical therapy

Found their page by googling. Hit the 'Mississippi' state on the map and,

imagine my surprise, when I found my clinic on their list!

http://www.yext.com/physicaltherapists/search?zip=39520

I have never heard of them.

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

(Apparently part of the YEXT Network)

Bay St. Louis and Diamondhead, Mississippi

yext physical therapy

Has anyone heard of YEXT Physical Therapy?

Website search engine, similar to " Super Pages " , but just for physical

therapy.

They want $200/month to be part of their network.

Where does it stop with the marketing?

Just wondering if anyone has used such a thing and is it ever worth it?

Jeschke, DPT

optimalpt@... <mailto:optimalpt%40gmail.com>

Optimal Physical Therapy, LLC

125B E. Tyrane

Lake Mills, WI 53551

phone:

fax:

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Share on other sites

I checked MANY areas in many states and most were DCs. Doug

Doug Sparks

Advanced Physical Therapy Concepts / APTC

www.aptc.biz<http://www.aptc.biz/>

doug@...

yext physical therapy

Has anyone heard of YEXT Physical Therapy?

Website search engine, similar to " Super Pages " , but just for physical

therapy.

They want $200/month to be part of their network.

Where does it stop with the marketing?

Just wondering if anyone has used such a thing and is it ever worth it?

Jeschke, DPT

optimalpt@...

<mailto:optimalpt%40gmail.com<mailto:optimalpt%40gmail.com>>

Optimal Physical Therapy, LLC

125B E. Tyrane

Lake Mills, WI 53551

phone:

fax:

Link to comment
Share on other sites

For those that find DC's listed in Yext, I would recommend that you turn them

into your state's licensing board for advertising as a physical therapist or as

providing physical therapy if they do not have a licensed physical therapist on

staff. In Texas, it is illegal for them to advertise as providing physical

therapy if they are not registered with the state of Texas as a physical therapy

clinic and have a licensed physical therapist performing their physical therapy.

See © below.

In Texas, Sec. 453.201. LICENSE REQUIRED; USE OF TITLE.

(a) A person may not practice physical therapy or practice as a physical

therapist assistant, unless the person is an individual who holds a license

issued by the board.

(B) A person, including the person's employee or other agent or representative,

may not extend or provide physical therapy services unless the services are

provided by a physical therapist.

© A person is considered to be practicing physical therapy if the person:

(1) performs, offers to perform, or attempts to perform physical therapy; or

(2) publicly professes to be or holds the person out to be a physical therapist

or as providing physical therapy.

(d) Unless the person is a physical therapist, a person, including the person's

employee or other agent or

representative, may not use in connection with the person's name or business

activity:

(1) the words " physical therapy, " " physical therapist " , " physiotherapy, "

" physiotherapist, " " licensed physical

therapist, " " registered physical therapist, " or " physical therapist assistant " ;

(2) the letters " PT, " " PhT, " " LPT, " " RPT, " or " PTA " ; or

(3) any other words, letters, abbreviations, or insignia indicating or implying,

by any means or in any way, that physical therapy is provided or supplied.

(e) A person may not use the title " Physical Therapist " unless the person is a

physical therapist.

(f) A person may not use the title " Physical Therapist Assistant " unless the

person is a physical therapist assistant.

Turn them in and then you at least made them lost the cost of the advertising

that they should not have.

Terry Stegman, PT, MS, BS Eng-Physics

>

> Has anyone heard of YEXT Physical Therapy?

> Website search engine, similar to " Super Pages " , but just for

> physical therapy. They want $200/month to be part of their network.

> Where does it stop with the marketing?

> Just wondering if anyone has used such a thing and is it ever worth

> it?

>

> Jeschke, DPT

> optimalpt@...

> Optimal Physical Therapy, LLC

> 125B E. Tyrane

> Lake Mills, WI 53551

> phone:

begin_of_the_skype_highlighting                  Â\

 Â end_of_the_skype_highlighting

> fax:

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This is also the case in Washington State.

Washington Revised Code RCW 18.74.090: False advertising — Use of name and words

— License required — Prosecutions of violations.

Washington Code All US State Codes

Code Resources

A person who is not licensed with the secretary of health as a physical

therapist under the requirements of this chapter shall not represent him or

herself as being so licensed and shall not use in connection with his or her

name the words or letters " P.T. " , " R.P.T. " , " L.P.T. " , " physical therapy " ,

" physiotherapy " , " physical therapist " or " physiotherapist " , or any other

letters, words, signs, numbers, or insignia indicating or implying that he or

she is a physical therapist. No person may practice physical therapy without

first having a valid license. Nothing in this chapter prohibits any person

licensed in this state under any other act from engaging in the practice for

which he or she is licensed. It shall be the duty of the prosecuting attorney of

each county to prosecute all cases involving a violation of this chapter arising

within his or her county. The attorney general may assist in such prosecution

and shall appear at all hearings when requested to do so by the board.

[1991 c 3 § 181; 1987 c 150 § 48; 1986 c 259 § 125; 1983 c 116 § 18; 1961 c 64 §

8; 1949 c 239 § 9; Rem. Supp. 1949 § 10163-9.]

Linnea Comstock Olympia A

To: PTManager

From: tstegster@...

Date: Sat, 18 Sep 2010 14:28:55 +0000

Subject: Re: yext physical therapy

For those that find DC's listed in Yext, I would recommend that you turn them

into your state's licensing board for advertising as a physical therapist or as

providing physical therapy if they do not have a licensed physical therapist on

staff. In Texas, it is illegal for them to advertise as providing physical

therapy if they are not registered with the state of Texas as a physical therapy

clinic and have a licensed physical therapist performing their physical therapy.

See © below.

In Texas, Sec. 453.201. LICENSE REQUIRED; USE OF TITLE.

(a) A person may not practice physical therapy or practice as a physical

therapist assistant, unless the person is an individual who holds a license

issued by the board.

(B) A person, including the person's employee or other agent or representative,

may not extend or provide physical therapy services unless the services are

provided by a physical therapist.

© A person is considered to be practicing physical therapy if the person:

(1) performs, offers to perform, or attempts to perform physical therapy; or

(2) publicly professes to be or holds the person out to be a physical therapist

or as providing physical therapy.

(d) Unless the person is a physical therapist, a person, including the person's

employee or other agent or

representative, may not use in connection with the person's name or business

activity:

(1) the words " physical therapy, " " physical therapist " , " physiotherapy, "

" physiotherapist, " " licensed physical

therapist, " " registered physical therapist, " or " physical therapist assistant " ;

(2) the letters " PT, " " PhT, " " LPT, " " RPT, " or " PTA " ; or

(3) any other words, letters, abbreviations, or insignia indicating or implying,

by any means or in any way, that physical therapy is provided or supplied.

(e) A person may not use the title " Physical Therapist " unless the person is a

physical therapist.

(f) A person may not use the title " Physical Therapist Assistant " unless the

person is a physical therapist assistant.

Turn them in and then you at least made them lost the cost of the advertising

that they should not have.

Terry Stegman, PT, MS, BS Eng-Physics

>

> Has anyone heard of YEXT Physical Therapy?

> Website search engine, similar to " Super Pages " , but just for

> physical therapy. They want $200/month to be part of their network.

> Where does it stop with the marketing?

> Just wondering if anyone has used such a thing and is it ever worth

> it?

>

> Jeschke, DPT

> optimalpt@...

> Optimal Physical Therapy, LLC

> 125B E. Tyrane

> Lake Mills, WI 53551

> phone: begin_of_the_skype_highlighting             Â

      end_of_the_skype_highlighting

> fax:

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Share on other sites

Well. I'm listed on the Yext website and I didn't pay anything to them. In

fact, I never heard of them until this conversation. Can't blame the chiro if

this company is just 'listing' people.

Aside from that, what is 'Yext Physical Therapy'? Are they a re-pricer? A true

network? What is their business model?

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

Bay St. Louis and Diamondhead, Mississippi

Re: yext physical therapy

For those that find DC's listed in Yext, I would recommend that you turn them

into your state's licensing board for advertising as a physical therapist or as

providing physical therapy if they do not have a licensed physical therapist on

staff. In Texas, it is illegal for them to advertise as providing physical

therapy if they are not registered with the state of Texas as a physical therapy

clinic and have a licensed physical therapist performing their physical therapy.

See © below.

In Texas, Sec. 453.201. LICENSE REQUIRED; USE OF TITLE.

(a) A person may not practice physical therapy or practice as a physical

therapist assistant, unless the person is an individual who holds a license

issued by the board.

(B) A person, including the person's employee or other agent or representative,

may not extend or provide physical therapy services unless the services are

provided by a physical therapist.

© A person is considered to be practicing physical therapy if the person:

(1) performs, offers to perform, or attempts to perform physical therapy; or

(2) publicly professes to be or holds the person out to be a physical therapist

or as providing physical therapy.

(d) Unless the person is a physical therapist, a person, including the person's

employee or other agent or

representative, may not use in connection with the person's name or business

activity:

(1) the words " physical therapy, " " physical therapist " , " physiotherapy, "

" physiotherapist, " " licensed physical

therapist, " " registered physical therapist, " or " physical therapist assistant " ;

(2) the letters " PT, " " PhT, " " LPT, " " RPT, " or " PTA " ; or

(3) any other words, letters, abbreviations, or insignia indicating or implying,

by any means or in any way, that physical therapy is provided or supplied.

(e) A person may not use the title " Physical Therapist " unless the person is a

physical therapist.

(f) A person may not use the title " Physical Therapist Assistant " unless the

person is a physical therapist assistant.

Turn them in and then you at least made them lost the cost of the advertising

that they should not have.

Terry Stegman, PT, MS, BS Eng-Physics

>

> Has anyone heard of YEXT Physical Therapy?

> Website search engine, similar to " Super Pages " , but just for

> physical therapy. They want $200/month to be part of their network.

> Where does it stop with the marketing?

> Just wondering if anyone has used such a thing and is it ever worth

> it?

>

> Jeschke, DPT

> optimalpt@...

> Optimal Physical Therapy, LLC

> 125B E. Tyrane

> Lake Mills, WI 53551

> phone: begin_of_the_skype_highlighting        Â

           end_of_the_skype_highlighting

> fax:

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Share on other sites

I am also listed with Yext and had never heard of them. I am the only PT listed

in our zip code area. All the others are chiropractors, massage therapists and

other body workers. I would be interesting to know how they obtain their

listings. Has anyone contacted them directly to find out how they operate?

Sperry, PT, OCS

Director of Rehabilitation Services

Family Health West

From: acceleratedptbsl@...

Sent: Monday, September 20, 2010 12:36 PM

To: PTManager

Subject: Re: Re: yext physical therapy

Well. I'm listed on the Yext website and I didn't pay anything to them. In fact,

I never heard of them until this conversation. Can't blame the chiro if this

company is just 'listing' people.

Aside from that, what is 'Yext Physical Therapy'? Are they a re-pricer? A true

network? What is their business model?

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

Bay St. Louis and Diamondhead, Mississippi

Re: yext physical therapy

For those that find DC's listed in Yext, I would recommend that you turn them

into your state's licensing board for advertising as a physical therapist or as

providing physical therapy if they do not have a licensed physical therapist on

staff. In Texas, it is illegal for them to advertise as providing physical

therapy if they are not registered with the state of Texas as a physical therapy

clinic and have a licensed physical therapist performing their physical therapy.

See © below.

In Texas, Sec. 453.201. LICENSE REQUIRED; USE OF TITLE.

(a) A person may not practice physical therapy or practice as a physical

therapist assistant, unless the person is an individual who holds a license

issued by the board.

(B) A person, including the person's employee or other agent or representative,

may not extend or provide physical therapy services unless the services are

provided by a physical therapist.

© A person is considered to be practicing physical therapy if the person:

(1) performs, offers to perform, or attempts to perform physical therapy; or

(2) publicly professes to be or holds the person out to be a physical therapist

or as providing physical therapy.

(d) Unless the person is a physical therapist, a person, including the person's

employee or other agent or

representative, may not use in connection with the person's name or business

activity:

(1) the words " physical therapy, " " physical therapist " , " physiotherapy, "

" physiotherapist, " " licensed physical

therapist, " " registered physical therapist, " or " physical therapist assistant " ;

(2) the letters " PT, " " PhT, " " LPT, " " RPT, " or " PTA " ; or

(3) any other words, letters, abbreviations, or insignia indicating or implying,

by any means or in any way, that physical therapy is provided or supplied.

(e) A person may not use the title " Physical Therapist " unless the person is a

physical therapist.

(f) A person may not use the title " Physical Therapist Assistant " unless the

person is a physical therapist assistant.

Turn them in and then you at least made them lost the cost of the advertising

that they should not have.

Terry Stegman, PT, MS, BS Eng-Physics

>

> Has anyone heard of YEXT Physical Therapy?

> Website search engine, similar to " Super Pages " , but just for

> physical therapy. They want $200/month to be part of their network.

> Where does it stop with the marketing?

> Just wondering if anyone has used such a thing and is it ever worth

> it?

>

> Jeschke, DPT

> optimalpt@...

> Optimal Physical Therapy, LLC

> 125B E. Tyrane

> Lake Mills, WI 53551

> phone: begin_of_the_skype_highlighting        Â

           end_of_the_skype_highlighting

> fax:

Link to comment
Share on other sites

Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext) and spoke to a gentleman named Matt.

I let Matt know that there has been a discussion on a national listserve about

yext. Of course, at first he sounded excited... until I let him know that

unfortunately, yext is providing misrepresentation. I let him know that I know

yext is snagging data somehow and putting it within their system. I let him

know I know this because my business is listed within yext within the correct

zip code. The misrepresentation that is occurring is when chiropractors are

listed as physical therapists. He wanted specifics and I shared with him my zip

code and the chiropractor. He said that no one in my zip code was a paying

customer and the information was pulled from public information. He stated that

somewhere, the chiropractor listed " physical therapist. " I completely disagreed

and stated I went to the chiropractor's own website and his website doesn't

state physical therapist or physical therapy. I let him know that doesn't mean

that some other company couldn't have had him listed within physical therapist

and yext pulled inaccurate data from that company listing - meaning a ripple

effect of misrepresentation. Matt questioned whether there was legal issues

with listing a chiropractor in the physical therapist section. I stated that

there is a licensing board and misrepresentation is not acceptable and the

situation should be fixed - it isn't right for consumers. I let him know I was

more than willing to call the licensing board and the attorney general's office

to look into the matter and get with him on the issue. He said he'd look into

the matter and get back with me.

Maybe others who are disliking the listings can also call yext and communicate

about the misrepresentation occurring?

Selena Horner, PT

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Great idea Selena. Many voices will certainly get their attention.

Sent from my iPhone

************************************* Janice Kuperstein, Ph.D, PT

Associate Professor and Chair

Department of Rehabilitation Sciences

210A CTW Building

University of Kentucky

900 S. Limestone St.

Lexington, KY

On Sep 22, 2010, at 7:23 AM, " selenahorner "

> wrote:

Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext) and spoke to a gentleman named Matt.

I let Matt know that there has been a discussion on a national listserve about

yext. Of course, at first he sounded excited... until I let him know that

unfortunately, yext is providing misrepresentation. I let him know that I know

yext is snagging data somehow and putting it within their system. I let him know

I know this because my business is listed within yext within the correct zip

code. The misrepresentation that is occurring is when chiropractors are listed

as physical therapists. He wanted specifics and I shared with him my zip code

and the chiropractor. He said that no one in my zip code was a paying customer

and the information was pulled from public information. He stated that

somewhere, the chiropractor listed " physical therapist. " I completely disagreed

and stated I went to the chiropractor's own website and his website doesn't

state physical therapist or physical therapy. I let him know that doesn't mean

that some other company couldn't have had him listed within physical therapist

and yext pulled inaccurate data from that company listing - meaning a ripple

effect of misrepresentation. Matt questioned whether there was legal issues with

listing a chiropractor in the physical therapist section. I stated that there is

a licensing board and misrepresentation is not acceptable and the situation

should be fixed - it isn't right for consumers. I let him know I was more than

willing to call the licensing board and the attorney general's office to look

into the matter and get with him on the issue. He said he'd look into the matter

and get back with me.

Maybe others who are disliking the listings can also call yext and communicate

about the misrepresentation occurring?

Selena Horner, PT

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I also called yext and spoke with . I relayed the same

information regarding the listings in my zip code. I looked at the listings

under our area and none of them had a PT on staff. The attachment is the

reply I received from yext.

Sperry, PT, OCS

Director of Rehabilitation Services

Family Health West

From: selenahorner

Sent: Tuesday, September 21, 2010 5:23 PM

To: PTManager

Subject: Re: yext physical therapy

Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext) and spoke to a gentleman named Matt.

I let Matt know that there has been a discussion on a national listserve

about yext. Of course, at first he sounded excited... until I let him know

that unfortunately, yext is providing misrepresentation. I let him know that

I know yext is snagging data somehow and putting it within their system. I

let him know I know this because my business is listed within yext within

the correct zip code. The misrepresentation that is occurring is when

chiropractors are listed as physical therapists. He wanted specifics and I

shared with him my zip code and the chiropractor. He said that no one in my

zip code was a paying customer and the information was pulled from public

information. He stated that somewhere, the chiropractor listed " physical

therapist. " I completely disagreed and stated I went to the chiropractor's

own website and his website doesn't state physical therapist or physical

therapy. I let him know that doesn't mean that some other company couldn't

have had him listed within physical therapist and yext pulled inaccurate

data from that company listing - meaning a ripple effect of

misrepresentation. Matt questioned whether there was legal issues with

listing a chiropractor in the physical therapist section. I stated that

there is a licensing board and misrepresentation is not acceptable and the

situation should be fixed - it isn't right for consumers. I let him know I

was more than willing to call the licensing board and the attorney general's

office to look into the matter and get with him on the issue. He said he'd

look into the matter and get back with me.

Maybe others who are disliking the listings can also call yext and

communicate about the misrepresentation occurring?

Selena Horner, PT

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Share on other sites

What I'm wondering, (always the pragmatist), is how in the world do they make

money? There are no ads on their website, so that's not it.

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

Bay St. Louis and Diamondhead, Mississippi

Re: yext physical therapy

Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext) and spoke to a gentleman named Matt.

I let Matt know that there has been a discussion on a national listserve

about yext. Of course, at first he sounded excited... until I let him know

that unfortunately, yext is providing misrepresentation. I let him know that

I know yext is snagging data somehow and putting it within their system. I

let him know I know this because my business is listed within yext within

the correct zip code. The misrepresentation that is occurring is when

chiropractors are listed as physical therapists. He wanted specifics and I

shared with him my zip code and the chiropractor. He said that no one in my

zip code was a paying customer and the information was pulled from public

information. He stated that somewhere, the chiropractor listed " physical

therapist. " I completely disagreed and stated I went to the chiropractor's

own website and his website doesn't state physical therapist or physical

therapy. I let him know that doesn't mean that some other company couldn't

have had him listed within physical therapist and yext pulled inaccurate

data from that company listing - meaning a ripple effect of

misrepresentation. Matt questioned whether there was legal issues with

listing a chiropractor in the physical therapist section. I stated that

there is a licensing board and misrepresentation is not acceptable and the

situation should be fixed - it isn't right for consumers. I let him know I

was more than willing to call the licensing board and the attorney general's

office to look into the matter and get with him on the issue. He said he'd

look into the matter and get back with me.

Maybe others who are disliking the listings can also call yext and

communicate about the misrepresentation occurring?

Selena Horner, PT

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Share on other sites

Or perhaps WE ALL should contact the attorney general and licensing boards of

our own states and provide them with the information for yext and let them clear

up the matter. I would not expect yext to do anything unless they felt they

were being pressured by a legal issue.

Terry Stegman, MS, PT, BS Eng-Phy

>

> Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext

begin_of_the_skype_highlighting              1-800-321-yext   Â\

 Â Â end_of_the_skype_highlighting)

and spoke to a gentleman named Matt.

>

> I let Matt know that there has been a discussion on a national listserve about

yext. Of course, at first he sounded excited... until I let him know that

unfortunately, yext is providing misrepresentation. I let him know that I know

yext is snagging data somehow and putting it within their system. I let him

know I know this because my business is listed within yext within the correct

zip code. The misrepresentation that is occurring is when chiropractors are

listed as physical therapists. He wanted specifics and I shared with him my zip

code and the chiropractor. He said that no one in my zip code was a paying

customer and the information was pulled from public information. He stated that

somewhere, the chiropractor listed " physical therapist. " I completely disagreed

and stated I went to the chiropractor's own website and his website doesn't

state physical therapist or physical therapy. I let him know that doesn't mean

that some other company couldn't have had him listed within physical therapist

and yext pulled inaccurate data from that company listing - meaning a ripple

effect of misrepresentation. Matt questioned whether there was legal issues

with listing a chiropractor in the physical therapist section. I stated that

there is a licensing board and misrepresentation is not acceptable and the

situation should be fixed - it isn't right for consumers. I let him know I was

more than willing to call the licensing board and the attorney general's office

to look into the matter and get with him on the issue. He said he'd look into

the matter and get back with me.

>

> Maybe others who are disliking the listings can also call yext and communicate

about the misrepresentation occurring?

>

> Selena Horner, PT

>

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In talking to one of their agents, it appears they make their money when a

client signs up to have all their info. on the website.

Sperry, PT,OCS

From: acceleratedptbsl@...

Sent: Wednesday, September 22, 2010 4:10 PM

To: PTManager

Subject: Re: Re: yext physical therapy

What I'm wondering, (always the pragmatist), is how in the world do they make

money? There are no ads on their website, so that's not it.

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

Bay St. Louis and Diamondhead, Mississippi

Re: yext physical therapy

Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext) and spoke to a gentleman named Matt.

I let Matt know that there has been a discussion on a national listserve

about yext. Of course, at first he sounded excited... until I let him know

that unfortunately, yext is providing misrepresentation. I let him know that

I know yext is snagging data somehow and putting it within their system. I

let him know I know this because my business is listed within yext within

the correct zip code. The misrepresentation that is occurring is when

chiropractors are listed as physical therapists. He wanted specifics and I

shared with him my zip code and the chiropractor. He said that no one in my

zip code was a paying customer and the information was pulled from public

information. He stated that somewhere, the chiropractor listed " physical

therapist. " I completely disagreed and stated I went to the chiropractor's

own website and his website doesn't state physical therapist or physical

therapy. I let him know that doesn't mean that some other company couldn't

have had him listed within physical therapist and yext pulled inaccurate

data from that company listing - meaning a ripple effect of

misrepresentation. Matt questioned whether there was legal issues with

listing a chiropractor in the physical therapist section. I stated that

there is a licensing board and misrepresentation is not acceptable and the

situation should be fixed - it isn't right for consumers. I let him know I

was more than willing to call the licensing board and the attorney general's

office to look into the matter and get with him on the issue. He said he'd

look into the matter and get back with me.

Maybe others who are disliking the listings can also call yext and

communicate about the misrepresentation occurring?

Selena Horner, PT

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Matt-

Yeah, they contacted us too and tried to get us to sign on. We were wiser than

that and now, in the greater Seattle area only one chiropractor keeps popping up

no matter what area zip code I enter. Everyone looking for a physical therapist

in Seattle is being directed to a chiropractor 30 miles south.

Rene van Doorn, PT, MTC

Highline Therapy Services

Seattle

From: Sperry

Sent: Thursday, September 23, 2010 7:04 AM

To: PTManager

Subject: RE: Re: yext physical therapy

In talking to one of their agents, it appears they make their money when a

client signs up to have all their info. on the website.

Sperry, PT,OCS

From: acceleratedptbsl@...<mailto:acceleratedptbsl%40aol.com>

[mailto:acceleratedptbsl@...<mailto:acceleratedptbsl%40aol.com>]

Sent: Wednesday, September 22, 2010 4:10 PM

To: PTManager <mailto:PTManager%40yahoogroups.com>

Subject: Re: Re: yext physical therapy

What I'm wondering, (always the pragmatist), is how in the world do they make

money? There are no ads on their website, so that's not it.

Matt Capo, PT

Accelerated Physical Therapy and Occupational Health, Inc.

Bay St. Louis and Diamondhead, Mississippi

Re: yext physical therapy

Seeing that there has been quite the discussion around this issue, I just

contacted yext (1-800-321-yext) and spoke to a gentleman named Matt.

I let Matt know that there has been a discussion on a national listserve

about yext. Of course, at first he sounded excited... until I let him know

that unfortunately, yext is providing misrepresentation. I let him know that

I know yext is snagging data somehow and putting it within their system. I

let him know I know this because my business is listed within yext within

the correct zip code. The misrepresentation that is occurring is when

chiropractors are listed as physical therapists. He wanted specifics and I

shared with him my zip code and the chiropractor. He said that no one in my

zip code was a paying customer and the information was pulled from public

information. He stated that somewhere, the chiropractor listed " physical

therapist. " I completely disagreed and stated I went to the chiropractor's

own website and his website doesn't state physical therapist or physical

therapy. I let him know that doesn't mean that some other company couldn't

have had him listed within physical therapist and yext pulled inaccurate

data from that company listing - meaning a ripple effect of

misrepresentation. Matt questioned whether there was legal issues with

listing a chiropractor in the physical therapist section. I stated that

there is a licensing board and misrepresentation is not acceptable and the

situation should be fixed - it isn't right for consumers. I let him know I

was more than willing to call the licensing board and the attorney general's

office to look into the matter and get with him on the issue. He said he'd

look into the matter and get back with me.

Maybe others who are disliking the listings can also call yext and

communicate about the misrepresentation occurring?

Selena Horner, PT

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