Appointment Reminder Calls

[Guest guest]

We have just instituted automated calling to remind patients, but have

manually called all therapy patients prior to this for the last 2 years.

We have had a few people ask us to stop calling, but the majority thank

us for reminding them of their appointments. As we start the automated

system, all patients will have the ability to " opt out " of being called

by checking a box on our initial intake paperwork. We have cut down on

our no show and cancellation numbers since we insituted daily calls.

Tom Kaluzny PT

Rehabilitation Services Manager

Providence Mount Carmel Hospital

982 E. Columbia

Colville, WA 99114

Work:

Fax:

email: thomas.kaluzny@...