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Weekend Hospital Coverage

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Hi all!

I am looking for feedback from other hospital systems on how they staff coverage

for Acute Care patients on the weekends. Some of the questions I'm seeking

input for include...

1. Do you use both outpatient and inpatient Rehab staff to cover weekends? If

so how many weekends a month might they work?

2. If your regular M-F staff work weekends, do they get a day off during the

week to compensate for the weekend or do they get overtime?

3. If they get time off during the week, do you find that it is a patient

dissatisfier for the outpatient rehab patients as their scheduled days may be

disrupted?

4. Do your productivity expectations change for weekend acute care or are they

as high as your regular M-F staff?

Any input is appreciated!

Thank you,

Ferreira

Director of Rehab

Mercy Memorial Hospital System

Michigan

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I am responding from the perspective of a 38 bed inpatient rehab hospital with

4 outpatient facilities.

As an inpatient Rehab facility, we staff Saturdays at 75% of M-F and Sundays 1

PT ( vs 7) on call only (no speech or OT) , using BOTH our inpatient rehab and

outpatient staff. We do have a moderate sized prn pool ( mostly former staff)

who take at least 1 weekend shift per month. The rest is split between inpatient

rehab and outpatient staff. They work on average every 4-6 weeks. When we had

a SNF unit, they also participated in the weekend rotation for covering acute

rehab.

We try not to go into overtime. Our full time staff get a day off in the week

before the weekend they work. The rest of the staff generally get extra pay, or

if we have patient coverage for their caseloads, the option of time off. We have

developed a float pool and prn coverage that help us cover those " scheduled days

off " and vacations.

Since the therapists know their weekend schedule 2-3 months in advance, they

are responsible for letting their patient know they will be off. This is also

true for vacations- it is simply a matter of professionalism in preparing the

patient for handoff to another provider. We have found that by preparing the

patient, talking up the therapist who will cover, that things go smoother. But

there are always patients who do not like to be seen by anyone other than

" their " PT who will grumble and complain. And yes, on outpatient, there are

some that cancel that appointment.

Our outpatient therapists are essential in this process and we greatly

appreciate their help. The other key to this is a well oriented,competent, and

consistent prn pool. If these two groups were not involved in the weekend

coverage, we would be working 3 or 4 weekends a month. Yuck.

Good luck!

Marcy Stalvey, PT, NCS

Therapy Supervisor

Edwin Shaw Rehabilitation Institute

Cuyahoga Falls, OH 44221

>>> " kristinferreira " 3/4/2010 4:27 PM >>>

Hi all!

I am looking for feedback from other hospital systems on how they staff coverage

for Acute Care patients on the weekends. Some of the questions I'm seeking

input for include...

1. Do you use both outpatient and inpatient Rehab staff to cover weekends? If

so how many weekends a month might they work?

2. If your regular M-F staff work weekends, do they get a day off during the

week to compensate for the weekend or do they get overtime?

3. If they get time off during the week, do you find that it is a patient

dissatisfier for the outpatient rehab patients as their scheduled days may be

disrupted?

4. Do your productivity expectations change for weekend acute care or are they

as high as your regular M-F staff?

Any input is appreciated!

Thank you,

Ferreira

Director of Rehab

Mercy Memorial Hospital System

Michigan

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