Guest guest Posted August 27, 2009 Report Share Posted August 27, 2009 Group: Our hospital outpatient Rehab department is dealing with an issue in regards to patients that have MRSA in their past history. I would like to see how other departments handle this. When our front office registers the patient, our registration system pops up a notice of positive for MRSA. This only happens if the patient is already listed in the registration system. We call the patient to inform them of this. The majority of these patients are unaware of this or thought the doctor had taken care of it. They become unhappy with us that we are informing them of this plus unhappy with the MD that they did not inform the patient of this. This results in a patient and referral source satisfaction issue with us. We also inform them of what it takes to have this removed from the system (2 negative tests) and what will be required while in our department. We ask them to wear a mask while they are in the waiting room or gym area and wipe off the equipment immediately following use. If they refuse to wear a mask or will be treated in a booth, we treat them as contact isolation. The booth is then cleaned prior to use by any other patient. Do any other facilities require anything similar to this? If so, how are you handling these issues? If not, are you concerned you could be spreading MRSA? Trevor Huffman P.T., M.S., S.C.S., A.T.,C. Passavant Area Hospital ville, IL 62650 trevor.huffman@... Quote Link to comment Share on other sites More sharing options...
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