Re: [Fwd: Escalation Notification - Your Yahoo! Case Has Been Escalated (KMM161

[Guest guest]

That's great that you got a reply. I've never gotten one. Hopefully they will

work it out.

>

> Just an FYI - this is the FIRST time I've ever actually gotten a reply

> like this one from them despite numerous reports - hopefully they are

> really going to help us with our archive search fiasco. Please continue

> to send in your archive search problem recreation details to the Yahoo

> Group technical support team. Thanks!

>

> --- Escalation Notification - Your Yahoo! Case Has Been Escalated

> (KMM161829157V77320L0KM)

> Date: Wed, 13 Jan 2010 02:09:00 -0800

>

> To:

>

> Hello ,

>

> Thank you for contacting Yahoo! Customer Care. This message is to inform

> you that your Yahoo! Groups inquiry will require additional work before

> we can provide an answer. So please note that we are routing your issue

> to a Technical Support Agent with specialized expertise, and you can

> expect a response from us within the next 24 hours after receiving this

> email.

>

> Sincerely,

> The Yahoo! Customer Care Team

>

> **Please do not respond to this message as no one will receive it.

>