Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 Hey Jim, Excellent post. kept me awake all the way through. If enough of us post to our elected reps and senators maybe somebody will reinforce the idea that the bills currently being proposed do NOT cover areas that need to be addressed. A. Towne, PT In a message dated 2/11/2010 2:01:31 P.M. Eastern Standard Time, JHall49629@... writes: All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded program with State matching funds required) 3. Champus/Tricare (Insurance for Military Personnel and their families) 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: _http://www.dol.http://wwhttp://www.dhttp://www.dol.http_ (http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm) In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia1. Doe 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 [Non-text portions of this message have been removed] Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 Jim - Here is a tool you might find helpful to send to your Senator - " If Air Travel Worked Like Healthcare " ( ). The video is based on an article by Rauch in the National Journal. Enjoy, Todd Todd Gifford PT TherapeuticAssociates www.therapeuticassociates.com www.careconnections.com phone | ext 1102 Insurance Reform All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded program with State matching funds required) 3. Champus/Tricare (Insurance for Military Personnel and their families) 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 Jim - Here is a tool you might find helpful to send to your Senator - " If Air Travel Worked Like Healthcare " ( ). The video is based on an article by Rauch in the National Journal. Enjoy, Todd Todd Gifford PT TherapeuticAssociates www.therapeuticassociates.com www.careconnections.com phone | ext 1102 Insurance Reform All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded program with State matching funds required) 3. Champus/Tricare (Insurance for Military Personnel and their families) 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 One more benefit to the consumer of standardizing the policies, and requiring that they be available to access, is that the consumer can now make an informed choice when choosing Insurance Company A vs. Insurance Company B, or plan 'a' vs. plan 'b' within a company. Right now the information is misleading at best, and purposely vague at worst. When we purchase products in stores, an item's makeup whether it be ingredients, chemical, or material is printed for us to see openly. We can compare similar items based on this information and determine comparative pricing between other manufacturers, or other markets. We have the same option with cars, appliances, furniture, etc, but when it comes to our Health Insurance, that information is hidden in clauses subject to interpretation (the insurer's), and created to dissuade us from its use. This is not whether we need National Healthcare, this is about the need to fix the inequity that exists today between the insurance industry, the consumers, and the providers. Right now, as long as the insurance industry can hide behind their unpublished data, guidelines, fee schedules, and their cries that any change will increase the ranks of the uninsured, or raise rates, this will continue to spiral out of control. Transparency is a step in the right direction. Bernice Small, PT Freehold, NJ ________________________________ To: PTManager Sent: Thu, February 11, 2010 1:06:47 PM Subject: Insurance Reform All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded program with State matching funds required) 3. Champus/Tricare (Insurance for Military Personnel and their families) 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: http://www.dol. gov/ebsa/ regs/fedreg/ final/2000029766 .htm In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia ries)? 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 One more benefit to the consumer of standardizing the policies, and requiring that they be available to access, is that the consumer can now make an informed choice when choosing Insurance Company A vs. Insurance Company B, or plan 'a' vs. plan 'b' within a company. Right now the information is misleading at best, and purposely vague at worst. When we purchase products in stores, an item's makeup whether it be ingredients, chemical, or material is printed for us to see openly. We can compare similar items based on this information and determine comparative pricing between other manufacturers, or other markets. We have the same option with cars, appliances, furniture, etc, but when it comes to our Health Insurance, that information is hidden in clauses subject to interpretation (the insurer's), and created to dissuade us from its use. This is not whether we need National Healthcare, this is about the need to fix the inequity that exists today between the insurance industry, the consumers, and the providers. Right now, as long as the insurance industry can hide behind their unpublished data, guidelines, fee schedules, and their cries that any change will increase the ranks of the uninsured, or raise rates, this will continue to spiral out of control. Transparency is a step in the right direction. Bernice Small, PT Freehold, NJ ________________________________ To: PTManager Sent: Thu, February 11, 2010 1:06:47 PM Subject: Insurance Reform All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded program with State matching funds required) 3. Champus/Tricare (Insurance for Military Personnel and their families) 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: http://www.dol. gov/ebsa/ regs/fedreg/ final/2000029766 .htm In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia ries)? 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 A word of advice regarding our legislators. Having had the pleasure of being in DC with the APTA what I can tell you is that you are likely to have a much more meaningful discussion with their health policy advisor or aide. They are typically a staffer, not uncommon to be younger, but typically more well versed depending upon your legislator. Some take special interest in the various areas that are out there such as healthcare VS security. It's impossible for one legislator to know all of the areas they have to deal with. When you contact your legislator ask if they have a health policy advisor or aide and speak with them, ask if the legislator can be present too, but not a necessity. I've been asked specific questions from the health policy advisor about topics such as concurrent therapy, group therapy, for profit VS not-for profit organizations, medical home models and various other general healthcare topics not just specific to therapy. Do your best to keep on your specific area, be prepared to discuss areas that are impacted by PT, and most of all don't guess at an answer to a question they ask. If you don't know, then let them know that and that you can get back with them when you have an answer. Good luck, cm >>> 02/11/10 2:51 PM >>> Hey Jim, Excellent post. kept me awake all the way through. If enough of us post to our elected reps and senators maybe somebody will reinforce the idea that the bills currently being proposed do NOT cover areas that need to be addressed. A. Towne, PT In a message dated 2/11/2010 2:01:31 P.M. Eastern Standard Time, JHall49629@... writes: All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded prog ram with State matching funds required) 3. Champus/Tricare 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: _http://www.dol.http://wwhttp://www.dhttp://www.dol.http_ (http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm) In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia1. Doe 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Wo rk Related Accident from out of state? If so, do I know 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 [Non-text portions of this message have been removed] Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 11, 2010 Report Share Posted February 11, 2010 A word of advice regarding our legislators. Having had the pleasure of being in DC with the APTA what I can tell you is that you are likely to have a much more meaningful discussion with their health policy advisor or aide. They are typically a staffer, not uncommon to be younger, but typically more well versed depending upon your legislator. Some take special interest in the various areas that are out there such as healthcare VS security. It's impossible for one legislator to know all of the areas they have to deal with. When you contact your legislator ask if they have a health policy advisor or aide and speak with them, ask if the legislator can be present too, but not a necessity. I've been asked specific questions from the health policy advisor about topics such as concurrent therapy, group therapy, for profit VS not-for profit organizations, medical home models and various other general healthcare topics not just specific to therapy. Do your best to keep on your specific area, be prepared to discuss areas that are impacted by PT, and most of all don't guess at an answer to a question they ask. If you don't know, then let them know that and that you can get back with them when you have an answer. Good luck, cm >>> 02/11/10 2:51 PM >>> Hey Jim, Excellent post. kept me awake all the way through. If enough of us post to our elected reps and senators maybe somebody will reinforce the idea that the bills currently being proposed do NOT cover areas that need to be addressed. A. Towne, PT In a message dated 2/11/2010 2:01:31 P.M. Eastern Standard Time, JHall49629@... writes: All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded prog ram with State matching funds required) 3. Champus/Tricare 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: _http://www.dol.http://wwhttp://www.dhttp://www.dol.http_ (http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm) In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia1. Doe 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Wo rk Related Accident from out of state? If so, do I know 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 [Non-text portions of this message have been removed] Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 There are so many things wrong with the notion that the federal government should be managing our health care that one doesn't know where to begin. I'll offer this as a start: The entire idea of medical " insurance " is based on an extremely damaging euphemism, namely that " insurance " is what we are even talking about. Insurance, remember, is a money pool used to hedge risk by transferring that risk from one party to a group. That is emphatically NOT what health insurance does. Health " insurance " as currently configured pays for NON-CONTINGENT expenses. In other words, EVERYONE is expected use it, and often. Analogous would be requiring auto insurance to pay for tires and oil changes and broken alternators. (What then, do you think would happen to the cost of automobiles, auto repair, the wages of auto mechanics, and the right of every American to decide when and where to take his car for repair?) Unsurprisingly, providers are happy as pigs at the feed trough with the euphemism of insurance. And why not, when that system so effectively disconnects consumers from the responsibility of valuating the services they use? Providers get to make their living from a system which artificially increases utilization while simultaneously diminishing price inhibition (while patients blithely go along, believing the lie that they are getting something for nothing)! The result is what we have seen over the past 50 years: Medical care cost increases at rates far higher than inflation, large per capita utilization increases, the transfer of service valuation to corporate and government bureaucrats, and worst of all, enormous increases in diseases that are much more lucrative to manage than to prevent. And we want to federalize this mess? That will only cement into place every one of those very, very negative outcomes. Not to mention the possibilities of handing over another 20% of GDP to arguably the worst manager in the history of mankind. If the feds do to medical care what they did to Social Security (broke), the post office (broke), and our monetary system (very broke) (to name just a few of our many immense federal boondoggles) we will likely never find our way back to sanity. Dave Milano, PT, Rehabilitation Director Laurel Health System ________________________________ From: PTManager [mailto:PTManager ] On Behalf Of Craig Sent: Thursday, February 11, 2010 10:12 PM To: PTManager Subject: Re: Insurance Reform A word of advice regarding our legislators. Having had the pleasure of being in DC with the APTA what I can tell you is that you are likely to have a much more meaningful discussion with their health policy advisor or aide. They are typically a staffer, not uncommon to be younger, but typically more well versed depending upon your legislator. Some take special interest in the various areas that are out there such as healthcare VS security. It's impossible for one legislator to know all of the areas they have to deal with. When you contact your legislator ask if they have a health policy advisor or aide and speak with them, ask if the legislator can be present too, but not a necessity. I've been asked specific questions from the health policy advisor about topics such as concurrent therapy, group therapy, for profit VS not-for profit organizations, medical home models and various other general healthcare topics not just specific to therapy. Do your best to keep on your specific area, be prepared to discuss areas that are impacted by PT, and most of all don't guess at an answer to a question they ask. If you don't know, then let them know that and that you can get back with them when you have an answer. Good luck, cm >>> <PATowne@...<mailto:PATowne%40aol.com>> 02/11/10 2:51 PM >>> Hey Jim, Excellent post. kept me awake all the way through. If enough of us post to our elected reps and senators maybe somebody will reinforce the idea that the bills currently being proposed do NOT cover areas that need to be addressed. A. Towne, PT In a message dated 2/11/2010 2:01:31 P.M. Eastern Standard Time, JHall49629@...<mailto:JHall49629%40aol.com> writes: All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player's out of season residence is. If a player's off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then..., you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind... I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded prog ram with State matching funds required) 3. Champus/Tricare 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: _http://www.dol.http://wwhttp://www.dhttp://www.dol.http_<http://www.dol.http:/w\ whttp:/www.dhttp:/www.dol.http_> (http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm) In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia1. Doe 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Wo rk Related Accident from out of state? If so, do I know 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 There are so many things wrong with the notion that the federal government should be managing our health care that one doesn't know where to begin. I'll offer this as a start: The entire idea of medical " insurance " is based on an extremely damaging euphemism, namely that " insurance " is what we are even talking about. Insurance, remember, is a money pool used to hedge risk by transferring that risk from one party to a group. That is emphatically NOT what health insurance does. Health " insurance " as currently configured pays for NON-CONTINGENT expenses. In other words, EVERYONE is expected use it, and often. Analogous would be requiring auto insurance to pay for tires and oil changes and broken alternators. (What then, do you think would happen to the cost of automobiles, auto repair, the wages of auto mechanics, and the right of every American to decide when and where to take his car for repair?) Unsurprisingly, providers are happy as pigs at the feed trough with the euphemism of insurance. And why not, when that system so effectively disconnects consumers from the responsibility of valuating the services they use? Providers get to make their living from a system which artificially increases utilization while simultaneously diminishing price inhibition (while patients blithely go along, believing the lie that they are getting something for nothing)! The result is what we have seen over the past 50 years: Medical care cost increases at rates far higher than inflation, large per capita utilization increases, the transfer of service valuation to corporate and government bureaucrats, and worst of all, enormous increases in diseases that are much more lucrative to manage than to prevent. And we want to federalize this mess? That will only cement into place every one of those very, very negative outcomes. Not to mention the possibilities of handing over another 20% of GDP to arguably the worst manager in the history of mankind. If the feds do to medical care what they did to Social Security (broke), the post office (broke), and our monetary system (very broke) (to name just a few of our many immense federal boondoggles) we will likely never find our way back to sanity. Dave Milano, PT, Rehabilitation Director Laurel Health System ________________________________ From: PTManager [mailto:PTManager ] On Behalf Of Craig Sent: Thursday, February 11, 2010 10:12 PM To: PTManager Subject: Re: Insurance Reform A word of advice regarding our legislators. Having had the pleasure of being in DC with the APTA what I can tell you is that you are likely to have a much more meaningful discussion with their health policy advisor or aide. They are typically a staffer, not uncommon to be younger, but typically more well versed depending upon your legislator. Some take special interest in the various areas that are out there such as healthcare VS security. It's impossible for one legislator to know all of the areas they have to deal with. When you contact your legislator ask if they have a health policy advisor or aide and speak with them, ask if the legislator can be present too, but not a necessity. I've been asked specific questions from the health policy advisor about topics such as concurrent therapy, group therapy, for profit VS not-for profit organizations, medical home models and various other general healthcare topics not just specific to therapy. Do your best to keep on your specific area, be prepared to discuss areas that are impacted by PT, and most of all don't guess at an answer to a question they ask. If you don't know, then let them know that and that you can get back with them when you have an answer. Good luck, cm >>> <PATowne@...<mailto:PATowne%40aol.com>> 02/11/10 2:51 PM >>> Hey Jim, Excellent post. kept me awake all the way through. If enough of us post to our elected reps and senators maybe somebody will reinforce the idea that the bills currently being proposed do NOT cover areas that need to be addressed. A. Towne, PT In a message dated 2/11/2010 2:01:31 P.M. Eastern Standard Time, JHall49629@...<mailto:JHall49629%40aol.com> writes: All With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player's out of season residence is. If a player's off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then..., you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind... I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: 1. Medicare 2. Medicaid (Federally Funded prog ram with State matching funds required) 3. Champus/Tricare 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: _http://www.dol.http://wwhttp://www.dhttp://www.dol.http_<http://www.dol.http:/w\ whttp:/www.dhttp:/www.dol.http_> (http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm) In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficia1. Doe 2. If not, does your insurance company publish or otherwise make their medical policy available to you? 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) Where am I going with all of this? Ask yourself these questions: 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? 2. Am I treating a patient that was injured in a Wo rk Related Accident from out of state? If so, do I know 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. Jim Hall, CPA <///>< General Manager Rehab Management Services, LLC Cedar Rapids, IA 319/892-0142 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 Wow Jim. I like what you have to say. I think you should run for Senate. I hear Chuck Grassley is up in 2011. Despite the difficult CMS/Medicare regulations, they are at least consistent and my staff knows what to do. They educate the public and I can actually speak to someone regarding the interpretation of the regulations. Conversely, we recently have been having trouble with an insurance from Alabama that seems to shift policies like sand at the beach. I would love to see even half of what you support, but I really do not see it happening. Health care corporations have defeated reform again and again. Any corporation resists regulation and they have the capital to fund full time people to lobby for their interests. The rest of us barely have time to become informed and establish an opinion, never mind contacting our reps with our thoughts. The Clinton's plan failed miserably after support turned against them with Harold and Louise. It looks like even the current modest reform is about to go down in flames. Public support turns on a dime like the changes in the wind. I live in Massachusetts, where most people have been satisfied with our version of universal coverage. We even elected the president by a big margin in 2008. A big part of that win was attributed to his plan for health care. My peers were exited at the thought of any change in the current system. Somehow with all the political advertising that bombarded our state last month, we elected a senator with the sole purpose of stopping health care reform. People who I would have thought were well informed told me that they did not want this health care bill to pass, because they didn't want to subsidize the health care of other states, or it was too expensive. Despite both statements having some truth to it, we currently do subsidize other's health care (via the government, or our own insurances). And healthcare costs are expensive and have been rising ahead of inflation. It looks like the outcome may to do nothing, and allow the current situation to get further out of hand. I had believed a well educated state wouldn't be duped by a barrage of negative advertising, but we were. The mantra was said again and again that " the majority of the American public was against the current health care bill (53%) and you should be against it too. " I liked the Kaiser survey that showed that once the public was informed about what the bill contained, 73% of the public supported it http://healthcare.change.org/blog/view/most_people_support_the_health_care_bill_\ once_they_learn_whats_in_it. I agree, our only chance is to contact our reps and let them know how we feel. I will forward your thoughts to our senior senator here. We can all do the same in our own states. Keep your representative's # into your cell phone and use it: http://www.senate.gov/general/contact_information/senators_cfm.cfm It is relatively easy to call on your cell on the way home and let your rep know your opinions. Further, talk about your opinions to the people that you know. I head a lot of people repeating the soundbites from Limbaugh, Bill O'Reilly & our local versions of the same on AM radio shouting shows. Just a short conversation can sway opinion. I wish us all the best of luck for a better health care system. von Lossnitzer, PT Manager of Sports Medicine and Rehabilitation Jaques Hospital Newburyport, Massachusetts > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 Great post Jim, I would like to comment on this portion " For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? " In my opinion, this is wrong, and until we get some federalization or other standardization/transparency as to what an individual patient's insurance contract allows I think it behooves us as a profession to take this power away from the insurance company. We are the professional, we, in consultation with the patient, and directed by our experience and the scientific evidence, should be the ones dictating what it is that we do and how we do it. The marketplace should determine how much we get paid for it. How do we accomplish this? We refuse to contract with insurance companies, we do what we do and we make the patient responsible for the payment. I think it is only when the providers remove themselves from this battle with the insurance agencies that we see the insured begin to revolt and demand better from the companies that they send so much money to. Sincerely, E. s, PT, DPT Orthopedic Clinical Specialist Fellow American Academy of Orthopedic Manual Physical Therapists www.douglasspt.com : > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 Great post Jim, I would like to comment on this portion " For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? " In my opinion, this is wrong, and until we get some federalization or other standardization/transparency as to what an individual patient's insurance contract allows I think it behooves us as a profession to take this power away from the insurance company. We are the professional, we, in consultation with the patient, and directed by our experience and the scientific evidence, should be the ones dictating what it is that we do and how we do it. The marketplace should determine how much we get paid for it. How do we accomplish this? We refuse to contract with insurance companies, we do what we do and we make the patient responsible for the payment. I think it is only when the providers remove themselves from this battle with the insurance agencies that we see the insured begin to revolt and demand better from the companies that they send so much money to. Sincerely, E. s, PT, DPT Orthopedic Clinical Specialist Fellow American Academy of Orthopedic Manual Physical Therapists www.douglasspt.com : > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 Great post Jim, I would like to comment on this portion " For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? " In my opinion, this is wrong, and until we get some federalization or other standardization/transparency as to what an individual patient's insurance contract allows I think it behooves us as a profession to take this power away from the insurance company. We are the professional, we, in consultation with the patient, and directed by our experience and the scientific evidence, should be the ones dictating what it is that we do and how we do it. The marketplace should determine how much we get paid for it. How do we accomplish this? We refuse to contract with insurance companies, we do what we do and we make the patient responsible for the payment. I think it is only when the providers remove themselves from this battle with the insurance agencies that we see the insured begin to revolt and demand better from the companies that they send so much money to. Sincerely, E. s, PT, DPT Orthopedic Clinical Specialist Fellow American Academy of Orthopedic Manual Physical Therapists www.douglasspt.com : > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 V Thank you for your response. Before I add something that happened just yesterday, I want to go back to Mr. Laurel's post and clarify something. Healthcare reform (like Insurance Reform that I am proposing) is a loaded issue. If insurance reform were to start today, I would expect it to take years to decades to get to a final product. Heck, healthcare for all was proposed back in the 60's by Kennedy & others and we still aren't anywhere close to getting there. But my point for Dave is that I am looking to start with a common policy. I am not looking for a Federal Insurance company. I am advocating some standards that everyone could agree upon. I don't expect to ever see 100% of us behind such a policy, but we should be able to agree on certain standards for individuals that have healthcare coverage. The reason I propose this be at the federal level is because we have 50 states, hundreds of insurers in each state and thousands (my guess) of different medical policies. All of these insurers (with the exception of the 4 I listed in my original post) are regulated by state law. And in many instances, state law doesn't have enough regulations aimed at medical policy established by insurance companies. There is very little common ground and enforcement is lax (my opinion). Please keep reading for my medical policy illustration. In the past week or two, I have had an opportunity to file a couple of complaints on my client's behalf to the insurance commissions in their states. In one case, a patient in Tennessee was treated back in the summer of 2008 and my client received payment on about 2/3's of their services. The remainder was initially denied because the services were not authorized. So, in the fall of 2008, the client forwarded the retro authorization from the case manager. A couple of months later we called to check status of claim and a second denial ensued. This one was for medical necessity. Medical records were retrieved, an appeal letter was written and back everything went. A couple more months went by and we contacted the insurance carrier. They didn't have the records, so we sent them again via US Postal return receipt requested. Since September or October, this issue has been buried in medical review. So I wrote a letter of complaint to the insurance commission and attached documentation. Yesterday I finally caught up with the gentlemen handling the complaint for Tennessee Insurance Commission. Since the patient was under a BCBS plan, his first question was, " is the patient covered by BCBS of Tennessee or, is BCBS of Tennessee acting as a TPA-third party administrator? " For those of you that aren't involved in the financial side of healthcare, BCBS falls within State Insurance Regulations, TPA's do not (TPA's administrate insurance plans on behalf of employers that self fund their insurance plans; and are subject to ERISA laws). So I spent another 1/2 hour on the phone working through BCBS of Tennessee's automated response system waiting for an opportunity to speak to a human that could help me. Once I got through, I was able to find out that this patient was indeed covered under a BCBS plan, although her BCBS plan was not a Tennessee plan, it was handled by Empire BCBS of NY. He also told me that on 2/2/10, Empire requested an original copy of our claim (so naturally, a decision is now imminent-sarcasm intended). So I phoned the Tennessee Insurance commission once again to report that it was a BCBS plan, not a TPA. I also informed the Commission's representative that the policy was under Empire BCBS of NY. His next question was whether or not the patient was a resident of Tennessee (she is). Then he wondered why her policy was through an out of state BCBS plan. I explained that her employer probably had corporate offices in the State of NY and therefore, opted for employee coverage through them. At this point he explained that since it was an Empire BCBS plan of NY, the State of Tennessee did not have jurisdiction on this issue. However, since the patient lives in Tennessee, he was gracious enough to state that he would file a complaint on behalf of the patient to the NY State Insurance Commission. Okay, let me get back to my federal policy argument. Could we find some commonality in things and set some federal regulations? How about the following issues: 1. Could we come up with a statute of limitations for filing claims? 2. Could we agree on how quickly an insurance company would have to process and pay a clean claim? 3. Could we agree that all insurance companies should have full disclosure of why a claim is denied on the initial claim filing (the above claim was denied because services went beyond the authorized time limit. Clinic then received retro authorization of services and we refiled the claim. Then claim was denied because it wasn't medically necessary. How about complete disclosure on the first claim)? I could go on, but I think all of us could figure out some common ground and work on this list. Don't think that the federal movement hasn't already started. What do you think HIPAA is all about? And it is still undergoing refinement. NPI numbers were issued to set up standard provider numbers (much like social security numbers and employer identification numbers). And how have insurance companies responded to this? Many are still requiring their old provider numbers in addition to the NPI numbers. Because states haven't mandated their usage. Right now everyone has their own rule book and they are playing by it. I don't know about all of you, but I don't have enough time in the day to read every insurance company's policy and procedure manual. And yes, we could continue to say the patient's need to take responsibility for their own healthcare (and they do). Before you do this, ask yourself whether you know what your insurance healthplan covers for you. I know that there are plenty of people out there that go home at night and read their employer's insurance coverage manual because that is important to them. I believe the rest of us handle our healthcare the same way we handled walking through our first cow pasture (even though I grew up in Iowa, I had to learn the hard way which fields were cow pastures). The first clue that you are walking through a cow pasture is that smell. But you really don't know to watch your step until you've stepped in it for the first time. And I believe the majority of us " step " in our insurance coverage. We don't know what we have until we need it. Then over the years we build up a foundation of understanding and begin watching out for certain things that are important to us. So, how important is it to you to reign in on your time and company expenses? One way to reduce costs would be to drive for a national standard that everyone could easily find and read..., instead of " stepping " in each insurance company's policies. Jim <///>< Re: Insurance Reform Wow Jim. I like what you have to say. I think you should run for Senate. I hear Chuck Grassley is up in 2011. Despite the difficult CMS/Medicare regulations, they are at least consistent and my staff knows what to do. They educate the public and I can actually speak to someone regarding the interpretation of the regulations. Conversely, we recently have been having trouble with an insurance from Alabama that seems to shift policies like sand at the beach. I would love to see even half of what you support, but I really do not see it happening. Health care corporations have defeated reform again and again. Any corporation resists regulation and they have the capital to fund full time people to lobby for their interests. The rest of us barely have time to become informed and establish an opinion, never mind contacting our reps with our thoughts. The Clinton's plan failed miserably after support turned against them with Harold and Louise. It looks like even the current modest reform is about to go down in flames. Public support turns on a dime like the changes in the wind. I live in Massachusetts, where most people have been satisfied with our version of universal coverage. We even elected the president by a big margin in 2008. A big part of that win was attributed to his plan for health care. My peers were exited at the thought of any change in the current system. Somehow with all the political advertising that bombarded our state last month, we elected a senator with the sole purpose of stopping health care reform. People who I would have thought were well informed told me that they did not want this health care bill to pass, because they didn't want to subsidize the health care of other states, or it was too expensive. Despite both statements having some truth to it, we currently do subsidize other's health care (via the government, or our own insurances). And healthcare costs are expensive and have been rising ahead of inflation. It looks like the outcome may to do nothing, and allow the current situation to get further out of hand. I had believed a well educated state wouldn't be duped by a barrage of negative advertising, but we were. The mantra was said again and again that " the majority of the American public was against the current health care bill (53%) and you should be against it too. " I liked the Kaiser survey that showed that once the public was informed about what the bill contained, 73% of the public supported it http://healthcare.change.org/blog/view/most_people_support_the_health_care_bill_\ once_they_learn_whats_in_it. I agree, our only chance is to contact our reps and let them know how we feel. I will forward your thoughts to our senior senator here. We can all do the same in our own states. Keep your representative's # into your cell phone and use it: http://www.senate.gov/general/contact_information/senators_cfm.cfm It is relatively easy to call on your cell on the way home and let your rep know your opinions. Further, talk about your opinions to the people that you know. I head a lot of people repeating the soundbites from Limbaugh, Bill O'Reilly & our local versions of the same on AM radio shouting shows. Just a short conversation can sway opinion. I wish us all the best of luck for a better health care system. von Lossnitzer, PT Manager of Sports Medicine and Rehabilitation Jaques Hospital Newburyport, Massachusetts > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 V Thank you for your response. Before I add something that happened just yesterday, I want to go back to Mr. Laurel's post and clarify something. Healthcare reform (like Insurance Reform that I am proposing) is a loaded issue. If insurance reform were to start today, I would expect it to take years to decades to get to a final product. Heck, healthcare for all was proposed back in the 60's by Kennedy & others and we still aren't anywhere close to getting there. But my point for Dave is that I am looking to start with a common policy. I am not looking for a Federal Insurance company. I am advocating some standards that everyone could agree upon. I don't expect to ever see 100% of us behind such a policy, but we should be able to agree on certain standards for individuals that have healthcare coverage. The reason I propose this be at the federal level is because we have 50 states, hundreds of insurers in each state and thousands (my guess) of different medical policies. All of these insurers (with the exception of the 4 I listed in my original post) are regulated by state law. And in many instances, state law doesn't have enough regulations aimed at medical policy established by insurance companies. There is very little common ground and enforcement is lax (my opinion). Please keep reading for my medical policy illustration. In the past week or two, I have had an opportunity to file a couple of complaints on my client's behalf to the insurance commissions in their states. In one case, a patient in Tennessee was treated back in the summer of 2008 and my client received payment on about 2/3's of their services. The remainder was initially denied because the services were not authorized. So, in the fall of 2008, the client forwarded the retro authorization from the case manager. A couple of months later we called to check status of claim and a second denial ensued. This one was for medical necessity. Medical records were retrieved, an appeal letter was written and back everything went. A couple more months went by and we contacted the insurance carrier. They didn't have the records, so we sent them again via US Postal return receipt requested. Since September or October, this issue has been buried in medical review. So I wrote a letter of complaint to the insurance commission and attached documentation. Yesterday I finally caught up with the gentlemen handling the complaint for Tennessee Insurance Commission. Since the patient was under a BCBS plan, his first question was, " is the patient covered by BCBS of Tennessee or, is BCBS of Tennessee acting as a TPA-third party administrator? " For those of you that aren't involved in the financial side of healthcare, BCBS falls within State Insurance Regulations, TPA's do not (TPA's administrate insurance plans on behalf of employers that self fund their insurance plans; and are subject to ERISA laws). So I spent another 1/2 hour on the phone working through BCBS of Tennessee's automated response system waiting for an opportunity to speak to a human that could help me. Once I got through, I was able to find out that this patient was indeed covered under a BCBS plan, although her BCBS plan was not a Tennessee plan, it was handled by Empire BCBS of NY. He also told me that on 2/2/10, Empire requested an original copy of our claim (so naturally, a decision is now imminent-sarcasm intended). So I phoned the Tennessee Insurance commission once again to report that it was a BCBS plan, not a TPA. I also informed the Commission's representative that the policy was under Empire BCBS of NY. His next question was whether or not the patient was a resident of Tennessee (she is). Then he wondered why her policy was through an out of state BCBS plan. I explained that her employer probably had corporate offices in the State of NY and therefore, opted for employee coverage through them. At this point he explained that since it was an Empire BCBS plan of NY, the State of Tennessee did not have jurisdiction on this issue. However, since the patient lives in Tennessee, he was gracious enough to state that he would file a complaint on behalf of the patient to the NY State Insurance Commission. Okay, let me get back to my federal policy argument. Could we find some commonality in things and set some federal regulations? How about the following issues: 1. Could we come up with a statute of limitations for filing claims? 2. Could we agree on how quickly an insurance company would have to process and pay a clean claim? 3. Could we agree that all insurance companies should have full disclosure of why a claim is denied on the initial claim filing (the above claim was denied because services went beyond the authorized time limit. Clinic then received retro authorization of services and we refiled the claim. Then claim was denied because it wasn't medically necessary. How about complete disclosure on the first claim)? I could go on, but I think all of us could figure out some common ground and work on this list. Don't think that the federal movement hasn't already started. What do you think HIPAA is all about? And it is still undergoing refinement. NPI numbers were issued to set up standard provider numbers (much like social security numbers and employer identification numbers). And how have insurance companies responded to this? Many are still requiring their old provider numbers in addition to the NPI numbers. Because states haven't mandated their usage. Right now everyone has their own rule book and they are playing by it. I don't know about all of you, but I don't have enough time in the day to read every insurance company's policy and procedure manual. And yes, we could continue to say the patient's need to take responsibility for their own healthcare (and they do). Before you do this, ask yourself whether you know what your insurance healthplan covers for you. I know that there are plenty of people out there that go home at night and read their employer's insurance coverage manual because that is important to them. I believe the rest of us handle our healthcare the same way we handled walking through our first cow pasture (even though I grew up in Iowa, I had to learn the hard way which fields were cow pastures). The first clue that you are walking through a cow pasture is that smell. But you really don't know to watch your step until you've stepped in it for the first time. And I believe the majority of us " step " in our insurance coverage. We don't know what we have until we need it. Then over the years we build up a foundation of understanding and begin watching out for certain things that are important to us. So, how important is it to you to reign in on your time and company expenses? One way to reduce costs would be to drive for a national standard that everyone could easily find and read..., instead of " stepping " in each insurance company's policies. Jim <///>< Re: Insurance Reform Wow Jim. I like what you have to say. I think you should run for Senate. I hear Chuck Grassley is up in 2011. Despite the difficult CMS/Medicare regulations, they are at least consistent and my staff knows what to do. They educate the public and I can actually speak to someone regarding the interpretation of the regulations. Conversely, we recently have been having trouble with an insurance from Alabama that seems to shift policies like sand at the beach. I would love to see even half of what you support, but I really do not see it happening. Health care corporations have defeated reform again and again. Any corporation resists regulation and they have the capital to fund full time people to lobby for their interests. The rest of us barely have time to become informed and establish an opinion, never mind contacting our reps with our thoughts. The Clinton's plan failed miserably after support turned against them with Harold and Louise. It looks like even the current modest reform is about to go down in flames. Public support turns on a dime like the changes in the wind. I live in Massachusetts, where most people have been satisfied with our version of universal coverage. We even elected the president by a big margin in 2008. A big part of that win was attributed to his plan for health care. My peers were exited at the thought of any change in the current system. Somehow with all the political advertising that bombarded our state last month, we elected a senator with the sole purpose of stopping health care reform. People who I would have thought were well informed told me that they did not want this health care bill to pass, because they didn't want to subsidize the health care of other states, or it was too expensive. Despite both statements having some truth to it, we currently do subsidize other's health care (via the government, or our own insurances). And healthcare costs are expensive and have been rising ahead of inflation. It looks like the outcome may to do nothing, and allow the current situation to get further out of hand. I had believed a well educated state wouldn't be duped by a barrage of negative advertising, but we were. The mantra was said again and again that " the majority of the American public was against the current health care bill (53%) and you should be against it too. " I liked the Kaiser survey that showed that once the public was informed about what the bill contained, 73% of the public supported it http://healthcare.change.org/blog/view/most_people_support_the_health_care_bill_\ once_they_learn_whats_in_it. I agree, our only chance is to contact our reps and let them know how we feel. I will forward your thoughts to our senior senator here. We can all do the same in our own states. Keep your representative's # into your cell phone and use it: http://www.senate.gov/general/contact_information/senators_cfm.cfm It is relatively easy to call on your cell on the way home and let your rep know your opinions. Further, talk about your opinions to the people that you know. I head a lot of people repeating the soundbites from Limbaugh, Bill O'Reilly & our local versions of the same on AM radio shouting shows. Just a short conversation can sway opinion. I wish us all the best of luck for a better health care system. von Lossnitzer, PT Manager of Sports Medicine and Rehabilitation Jaques Hospital Newburyport, Massachusetts > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 V Thank you for your response. Before I add something that happened just yesterday, I want to go back to Mr. Laurel's post and clarify something. Healthcare reform (like Insurance Reform that I am proposing) is a loaded issue. If insurance reform were to start today, I would expect it to take years to decades to get to a final product. Heck, healthcare for all was proposed back in the 60's by Kennedy & others and we still aren't anywhere close to getting there. But my point for Dave is that I am looking to start with a common policy. I am not looking for a Federal Insurance company. I am advocating some standards that everyone could agree upon. I don't expect to ever see 100% of us behind such a policy, but we should be able to agree on certain standards for individuals that have healthcare coverage. The reason I propose this be at the federal level is because we have 50 states, hundreds of insurers in each state and thousands (my guess) of different medical policies. All of these insurers (with the exception of the 4 I listed in my original post) are regulated by state law. And in many instances, state law doesn't have enough regulations aimed at medical policy established by insurance companies. There is very little common ground and enforcement is lax (my opinion). Please keep reading for my medical policy illustration. In the past week or two, I have had an opportunity to file a couple of complaints on my client's behalf to the insurance commissions in their states. In one case, a patient in Tennessee was treated back in the summer of 2008 and my client received payment on about 2/3's of their services. The remainder was initially denied because the services were not authorized. So, in the fall of 2008, the client forwarded the retro authorization from the case manager. A couple of months later we called to check status of claim and a second denial ensued. This one was for medical necessity. Medical records were retrieved, an appeal letter was written and back everything went. A couple more months went by and we contacted the insurance carrier. They didn't have the records, so we sent them again via US Postal return receipt requested. Since September or October, this issue has been buried in medical review. So I wrote a letter of complaint to the insurance commission and attached documentation. Yesterday I finally caught up with the gentlemen handling the complaint for Tennessee Insurance Commission. Since the patient was under a BCBS plan, his first question was, " is the patient covered by BCBS of Tennessee or, is BCBS of Tennessee acting as a TPA-third party administrator? " For those of you that aren't involved in the financial side of healthcare, BCBS falls within State Insurance Regulations, TPA's do not (TPA's administrate insurance plans on behalf of employers that self fund their insurance plans; and are subject to ERISA laws). So I spent another 1/2 hour on the phone working through BCBS of Tennessee's automated response system waiting for an opportunity to speak to a human that could help me. Once I got through, I was able to find out that this patient was indeed covered under a BCBS plan, although her BCBS plan was not a Tennessee plan, it was handled by Empire BCBS of NY. He also told me that on 2/2/10, Empire requested an original copy of our claim (so naturally, a decision is now imminent-sarcasm intended). So I phoned the Tennessee Insurance commission once again to report that it was a BCBS plan, not a TPA. I also informed the Commission's representative that the policy was under Empire BCBS of NY. His next question was whether or not the patient was a resident of Tennessee (she is). Then he wondered why her policy was through an out of state BCBS plan. I explained that her employer probably had corporate offices in the State of NY and therefore, opted for employee coverage through them. At this point he explained that since it was an Empire BCBS plan of NY, the State of Tennessee did not have jurisdiction on this issue. However, since the patient lives in Tennessee, he was gracious enough to state that he would file a complaint on behalf of the patient to the NY State Insurance Commission. Okay, let me get back to my federal policy argument. Could we find some commonality in things and set some federal regulations? How about the following issues: 1. Could we come up with a statute of limitations for filing claims? 2. Could we agree on how quickly an insurance company would have to process and pay a clean claim? 3. Could we agree that all insurance companies should have full disclosure of why a claim is denied on the initial claim filing (the above claim was denied because services went beyond the authorized time limit. Clinic then received retro authorization of services and we refiled the claim. Then claim was denied because it wasn't medically necessary. How about complete disclosure on the first claim)? I could go on, but I think all of us could figure out some common ground and work on this list. Don't think that the federal movement hasn't already started. What do you think HIPAA is all about? And it is still undergoing refinement. NPI numbers were issued to set up standard provider numbers (much like social security numbers and employer identification numbers). And how have insurance companies responded to this? Many are still requiring their old provider numbers in addition to the NPI numbers. Because states haven't mandated their usage. Right now everyone has their own rule book and they are playing by it. I don't know about all of you, but I don't have enough time in the day to read every insurance company's policy and procedure manual. And yes, we could continue to say the patient's need to take responsibility for their own healthcare (and they do). Before you do this, ask yourself whether you know what your insurance healthplan covers for you. I know that there are plenty of people out there that go home at night and read their employer's insurance coverage manual because that is important to them. I believe the rest of us handle our healthcare the same way we handled walking through our first cow pasture (even though I grew up in Iowa, I had to learn the hard way which fields were cow pastures). The first clue that you are walking through a cow pasture is that smell. But you really don't know to watch your step until you've stepped in it for the first time. And I believe the majority of us " step " in our insurance coverage. We don't know what we have until we need it. Then over the years we build up a foundation of understanding and begin watching out for certain things that are important to us. So, how important is it to you to reign in on your time and company expenses? One way to reduce costs would be to drive for a national standard that everyone could easily find and read..., instead of " stepping " in each insurance company's policies. Jim <///>< Re: Insurance Reform Wow Jim. I like what you have to say. I think you should run for Senate. I hear Chuck Grassley is up in 2011. Despite the difficult CMS/Medicare regulations, they are at least consistent and my staff knows what to do. They educate the public and I can actually speak to someone regarding the interpretation of the regulations. Conversely, we recently have been having trouble with an insurance from Alabama that seems to shift policies like sand at the beach. I would love to see even half of what you support, but I really do not see it happening. Health care corporations have defeated reform again and again. Any corporation resists regulation and they have the capital to fund full time people to lobby for their interests. The rest of us barely have time to become informed and establish an opinion, never mind contacting our reps with our thoughts. The Clinton's plan failed miserably after support turned against them with Harold and Louise. It looks like even the current modest reform is about to go down in flames. Public support turns on a dime like the changes in the wind. I live in Massachusetts, where most people have been satisfied with our version of universal coverage. We even elected the president by a big margin in 2008. A big part of that win was attributed to his plan for health care. My peers were exited at the thought of any change in the current system. Somehow with all the political advertising that bombarded our state last month, we elected a senator with the sole purpose of stopping health care reform. People who I would have thought were well informed told me that they did not want this health care bill to pass, because they didn't want to subsidize the health care of other states, or it was too expensive. Despite both statements having some truth to it, we currently do subsidize other's health care (via the government, or our own insurances). And healthcare costs are expensive and have been rising ahead of inflation. It looks like the outcome may to do nothing, and allow the current situation to get further out of hand. I had believed a well educated state wouldn't be duped by a barrage of negative advertising, but we were. The mantra was said again and again that " the majority of the American public was against the current health care bill (53%) and you should be against it too. " I liked the Kaiser survey that showed that once the public was informed about what the bill contained, 73% of the public supported it http://healthcare.change.org/blog/view/most_people_support_the_health_care_bill_\ once_they_learn_whats_in_it. I agree, our only chance is to contact our reps and let them know how we feel. I will forward your thoughts to our senior senator here. We can all do the same in our own states. Keep your representative's # into your cell phone and use it: http://www.senate.gov/general/contact_information/senators_cfm.cfm It is relatively easy to call on your cell on the way home and let your rep know your opinions. Further, talk about your opinions to the people that you know. I head a lot of people repeating the soundbites from Limbaugh, Bill O'Reilly & our local versions of the same on AM radio shouting shows. Just a short conversation can sway opinion. I wish us all the best of luck for a better health care system. von Lossnitzer, PT Manager of Sports Medicine and Rehabilitation Jaques Hospital Newburyport, Massachusetts > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2010 Report Share Posted February 12, 2010 Jim and others, I am well aware of the inefficiencies, unfairness, and other terrible problems associated with today’s delivery systems. But the thing is, those problems are the direct result of “system†thinking, of attempting to apply centralized controls to what ought to be individual decisions. I do not understand how anyone can in good conscience support another massive central-planner type “solution†especially when we have over and over proven ourselves incapable of managing our plans to the good of all. Jim says “…we should be able to agree on certain standards…†Well, we don’t, and we shouldn’t have to. What is wrong with allowing each individual the right to define his own needs? The right to do that is exactly what government is supposed to protect. Instead, we seem hell-bent to make government do the opposite: decide for everyone what their needs are, based on “certain standards.†The plain reality here is that our systems give power to everyone but the individual. admits as much when he says “We are the professional, we, in consultation with the patient, and directed by our experience and the scientific evidence, should be the ones dictating what it is that we do and how we do it.†I disagree. We should dictate NOTHING. No amount of good intentions, or smarts, or scientific evidence, or power, or “consultation†can give anyone---not a bureaucrat or third-party business representative or provider---the right to dictate anything. We are a nation of individuals. We are supposedly guaranteed to act as much by our Constitution. Yet many feel comfortable with the idea of taking someone else’s money, and then parsing it back him if he uses it according to their plan. Today that means, for example, no naturopathic care, no herbal remedies, no opting out! I want, I deserve, and I am guaranteed, the right to decide for myself how to care for myself. I believe, strongly, that if all the central planners would get out of the way we would have reasonably priced, effective, wide-open options for health care, naturally, because individuals will make it so. Dave Milano, PT, Rehabilitation Director Laurel Health System ________________________________ From: PTManager [mailto:PTManager ] On Behalf Of JHall49629@... Sent: Friday, February 12, 2010 12:56 PM To: PTManager Subject: Re: Re: Insurance Reform V Thank you for your response. Before I add something that happened just yesterday, I want to go back to Mr. Laurel's post and clarify something. Healthcare reform (like Insurance Reform that I am proposing) is a loaded issue. If insurance reform were to start today, I would expect it to take years to decades to get to a final product. Heck, healthcare for all was proposed back in the 60's by Kennedy & others and we still aren't anywhere close to getting there. But my point for Dave is that I am looking to start with a common policy. I am not looking for a Federal Insurance company. I am advocating some standards that everyone could agree upon. I don't expect to ever see 100% of us behind such a policy, but we should be able to agree on certain standards for individuals that have healthcare coverage. The reason I propose this be at the federal level is because we have 50 states, hundreds of insurers in each state and thousands (my guess) of different medical policies. All of these insurers (with the exception of the 4 I listed in my original post) are regulated by state law. And in many instances, state law doesn't have enough regulations aimed at medical policy established by insurance companies. There is very little common ground and enforcement is lax (my opinion). Please keep reading for my medical policy illustration. In the past week or two, I have had an opportunity to file a couple of complaints on my client's behalf to the insurance commissions in their states. In one case, a patient in Tennessee was treated back in the summer of 2008 and my client received payment on about 2/3's of their services. The remainder was initially denied because the services were not authorized. So, in the fall of 2008, the client forwarded the retro authorization from the case manager. A couple of months later we called to check status of claim and a second denial ensued. This one was for medical necessity. Medical records were retrieved, an appeal letter was written and back everything went. A couple more months went by and we contacted the insurance carrier. They didn't have the records, so we sent them again via US Postal return receipt requested. Since September or October, this issue has been buried in medical review. So I wrote a letter of complaint to the insurance commission and attached documentation. Yesterday I finally caught up with the gentlemen handling the complaint for Tennessee Insurance Commission. Since the patient was under a BCBS plan, his first question was, " is the patient covered by BCBS of Tennessee or, is BCBS of Tennessee acting as a TPA-third party administrator? " For those of you that aren't involved in the financial side of healthcare, BCBS falls within State Insurance Regulations, TPA's do not (TPA's administrate insurance plans on behalf of employers that self fund their insurance plans; and are subject to ERISA laws). So I spent another 1/2 hour on the phone working through BCBS of Tennessee's automated response system waiting for an opportunity to speak to a human that could help me. Once I got through, I was able to find out that this patient was indeed covered under a BCBS plan, although her BCBS plan was not a Tennessee plan, it was handled by Empire BCBS of NY. He also told me that on 2/2/10, Empire requested an original copy of our claim (so naturally, a decision is now imminent-sarcasm intended). So I phoned the Tennessee Insurance commission once again to report that it was a BCBS plan, not a TPA. I also informed the Commission's representative that the policy was under Empire BCBS of NY. His next question was whether or not the patient was a resident of Tennessee (she is). Then he wondered why her policy was through an out of state BCBS plan. I explained that her employer probably had corporate offices in the State of NY and therefore, opted for employee coverage through them. At this point he explained that since it was an Empire BCBS plan of NY, the State of Tennessee did not have jurisdiction on this issue. However, since the patient lives in Tennessee, he was gracious enough to state that he would file a complaint on behalf of the patient to the NY State Insurance Commission. Okay, let me get back to my federal policy argument. Could we find some commonality in things and set some federal regulations? How about the following issues: 1. Could we come up with a statute of limitations for filing claims? 2. Could we agree on how quickly an insurance company would have to process and pay a clean claim? 3. Could we agree that all insurance companies should have full disclosure of why a claim is denied on the initial claim filing (the above claim was denied because services went beyond the authorized time limit. Clinic then received retro authorization of services and we refiled the claim. Then claim was denied because it wasn't medically necessary. How about complete disclosure on the first claim)? I could go on, but I think all of us could figure out some common ground and work on this list. Don't think that the federal movement hasn't already started. What do you think HIPAA is all about? And it is still undergoing refinement. NPI numbers were issued to set up standard provider numbers (much like social security numbers and employer identification numbers). And how have insurance companies responded to this? Many are still requiring their old provider numbers in addition to the NPI numbers. Because states haven't mandated their usage. Right now everyone has their own rule book and they are playing by it. I don't know about all of you, but I don't have enough time in the day to read every insurance company's policy and procedure manual. And yes, we could continue to say the patient's need to take responsibility for their own healthcare (and they do). Before you do this, ask yourself whether you know what your insurance healthplan covers for you. I know that there are plenty of people out there that go home at night and read their employer's insurance coverage manual because that is important to them. I believe the rest of us handle our healthcare the same way we handled walking through our first cow pasture (even though I grew up in Iowa, I had to learn the hard way which fields were cow pastures). The first clue that you are walking through a cow pasture is that smell. But you really don't know to watch your step until you've stepped in it for the first time. And I believe the majority of us " step " in our insurance coverage. We don't know what we have until we need it. Then over the years we build up a foundation of understanding and begin watching out for certain things that are important to us. So, how important is it to you to reign in on your time and company expenses? One way to reduce costs would be to drive for a national standard that everyone could easily find and read..., instead of " stepping " in each insurance company's policies. Jim <///>< Re: Insurance Reform Wow Jim. I like what you have to say. I think you should run for Senate. I hear Chuck Grassley is up in 2011. Despite the difficult CMS/Medicare regulations, they are at least consistent and my staff knows what to do. They educate the public and I can actually speak to someone regarding the interpretation of the regulations. Conversely, we recently have been having trouble with an insurance from Alabama that seems to shift policies like sand at the beach. I would love to see even half of what you support, but I really do not see it happening. Health care corporations have defeated reform again and again. Any corporation resists regulation and they have the capital to fund full time people to lobby for their interests. The rest of us barely have time to become informed and establish an opinion, never mind contacting our reps with our thoughts. The Clinton's plan failed miserably after support turned against them with Harold and Louise. It looks like even the current modest reform is about to go down in flames. Public support turns on a dime like the changes in the wind. I live in Massachusetts, where most people have been satisfied with our version of universal coverage. We even elected the president by a big margin in 2008. A big part of that win was attributed to his plan for health care. My peers were exited at the thought of any change in the current system. Somehow with all the political advertising that bombarded our state last month, we elected a senator with the sole purpose of stopping health care reform. People who I would have thought were well informed told me that they did not want this health care bill to pass, because they didn't want to subsidize the health care of other states, or it was too expensive. Despite both statements having some truth to it, we currently do subsidize other's health care (via the government, or our own insurances). And healthcare costs are expensive and have been rising ahead of inflation. It looks like the outcome may to do nothing, and allow the current situation to get further out of hand. I had believed a well educated state wouldn't be duped by a barrage of negative advertising, but we were. The mantra was said again and again that " the majority of the American public was against the current health care bill (53%) and you should be against it too. " I liked the Kaiser survey that showed that once the public was informed about what the bill contained, 73% of the public supported it http://healthcare.change.org/blog/view/most_people_support_the_health_care_bill_\ once_they_learn_whats_in_it. I agree, our only chance is to contact our reps and let them know how we feel. I will forward your thoughts to our senior senator here. We can all do the same in our own states. Keep your representative's # into your cell phone and use it: http://www.senate.gov/general/contact_information/senators_cfm.cfm It is relatively easy to call on your cell on the way home and let your rep know your opinions. Further, talk about your opinions to the people that you know. I head a lot of people repeating the soundbites from Limbaugh, Bill O'Reilly & our local versions of the same on AM radio shouting shows. Just a short conversation can sway opinion. I wish us all the best of luck for a better health care system. von Lossnitzer, PT Manager of Sports Medicine and Rehabilitation Jaques Hospital Newburyport, Massachusetts > > > All > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > 1. Medicare > 2. Medicaid (Federally Funded program with State matching funds required) > 3. Champus/Tricare (Insurance for Military Personnel and their families) > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > Where am I going with all of this? Ask yourself these questions: > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > Jim Hall, CPA <///>< > General Manager > Rehab Management Services, LLC > Cedar Rapids, IA > 319/892-0142 > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 13, 2010 Report Share Posted February 13, 2010 Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 13, 2010 Report Share Posted February 13, 2010 Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 13, 2010 Report Share Posted February 13, 2010 Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 13, 2010 Report Share Posted February 13, 2010 You make a lot of sense Jon Mark. I've heard all sides of this debate and yours is the reality. Chiropractors fought hard to get covered by insurance and now that they are, what is covered is greatly limited. BUT, since insurance now pays for the DC, they have a very difficult time getting anyone to pay cash anymore, because, like PT, they expect insurance to cover it. A similar type of story comes from states that fought to gain direct access only to be cut to the quick to avoid overutilization; few visits allowed and minimal reimbursement. Obviously a different situation but still, sometimes we have to be careful what we wish for. Food for thought. Doug Doug Sparks Advanced Physical Therapy Concepts / APTC www.aptc.biz<http://www.aptc.biz/> doug@... Re: Insurance Reform Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the playerââ,¬â " ¢s out of season residence is. If a playerââ,¬â " ¢s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, thenââ,¬Â¦, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mindââ,¬Â¦ > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol<http://www.dol/>. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm<http://www.dol.gov/ebs\ a/regs/fedreg/final/2000029766.htm>> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 13, 2010 Report Share Posted February 13, 2010 You make a lot of sense Jon Mark. I've heard all sides of this debate and yours is the reality. Chiropractors fought hard to get covered by insurance and now that they are, what is covered is greatly limited. BUT, since insurance now pays for the DC, they have a very difficult time getting anyone to pay cash anymore, because, like PT, they expect insurance to cover it. A similar type of story comes from states that fought to gain direct access only to be cut to the quick to avoid overutilization; few visits allowed and minimal reimbursement. Obviously a different situation but still, sometimes we have to be careful what we wish for. Food for thought. Doug Doug Sparks Advanced Physical Therapy Concepts / APTC www.aptc.biz<http://www.aptc.biz/> doug@... Re: Insurance Reform Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the playerââ,¬â " ¢s out of season residence is. If a playerââ,¬â " ¢s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, thenââ,¬Â¦, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mindââ,¬Â¦ > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol<http://www.dol/>. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm<http://www.dol.gov/ebs\ a/regs/fedreg/final/2000029766.htm>> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 13, 2010 Report Share Posted February 13, 2010 You make a lot of sense Jon Mark. I've heard all sides of this debate and yours is the reality. Chiropractors fought hard to get covered by insurance and now that they are, what is covered is greatly limited. BUT, since insurance now pays for the DC, they have a very difficult time getting anyone to pay cash anymore, because, like PT, they expect insurance to cover it. A similar type of story comes from states that fought to gain direct access only to be cut to the quick to avoid overutilization; few visits allowed and minimal reimbursement. Obviously a different situation but still, sometimes we have to be careful what we wish for. Food for thought. Doug Doug Sparks Advanced Physical Therapy Concepts / APTC www.aptc.biz<http://www.aptc.biz/> doug@... Re: Insurance Reform Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the playerââ,¬â " ¢s out of season residence is. If a playerââ,¬â " ¢s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, thenââ,¬Â¦, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mindââ,¬Â¦ > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol<http://www.dol/>. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm<http://www.dol.gov/ebs\ a/regs/fedreg/final/2000029766.htm>> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 14, 2010 Report Share Posted February 14, 2010 This conversation is now getting down to the nitty-gritty, which is, of course, all about pricing. Pricing is the magic language of commerce that occurs between consumers and producers/providers---the tangible picture of the intangible relationship between what consumers want and what producers/providers are selling. Political forces have caused certain of our economic economic sectors to be insulated from meaningful pricing. Medical care is probably at the top of that list (education and the mortgage market are two other current hot spots). The true cost of medical care has been clouded by mandates, incentives, tax rules, and government and private third-party participants. Each of those forces stand squarely between the patient and the provider, interfering, or completely controlling, that most delicate and important relationship. When we complain that we can't get paid for this or that, we are really complaining that someone other than the patient is acting as the customer. Government bureaucrats, or rule-makers, or corporate lackeys---each represents a false “customer” of sorts, and is therefore determining value in the true customer's stead. It is extremely frustrating for providers to deal with value-determiners who have no personal interest in the transaction, but that is all providers will ever get as long as our payment systems clog the patient/provider communication arteries. The only way to fix the mess is to allow the patient to once again become the customer. Support unencumbered health care savings accounts. Support real, honest, patient/provider communication. Dave Milano, PT, Rehabilitation Director Laurel Health System ________________________________________ From: PTManager [PTManager ] On Behalf Of jonmarkpleasant [jsppleasant@...] Sent: Saturday, February 13, 2010 6:15 PM To: PTManager Subject: Re: Insurance Reform Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 14, 2010 Report Share Posted February 14, 2010 This conversation is now getting down to the nitty-gritty, which is, of course, all about pricing. Pricing is the magic language of commerce that occurs between consumers and producers/providers---the tangible picture of the intangible relationship between what consumers want and what producers/providers are selling. Political forces have caused certain of our economic economic sectors to be insulated from meaningful pricing. Medical care is probably at the top of that list (education and the mortgage market are two other current hot spots). The true cost of medical care has been clouded by mandates, incentives, tax rules, and government and private third-party participants. Each of those forces stand squarely between the patient and the provider, interfering, or completely controlling, that most delicate and important relationship. When we complain that we can't get paid for this or that, we are really complaining that someone other than the patient is acting as the customer. Government bureaucrats, or rule-makers, or corporate lackeys---each represents a false “customer” of sorts, and is therefore determining value in the true customer's stead. It is extremely frustrating for providers to deal with value-determiners who have no personal interest in the transaction, but that is all providers will ever get as long as our payment systems clog the patient/provider communication arteries. The only way to fix the mess is to allow the patient to once again become the customer. Support unencumbered health care savings accounts. Support real, honest, patient/provider communication. Dave Milano, PT, Rehabilitation Director Laurel Health System ________________________________________ From: PTManager [PTManager ] On Behalf Of jonmarkpleasant [jsppleasant@...] Sent: Saturday, February 13, 2010 6:15 PM To: PTManager Subject: Re: Insurance Reform Mr. Howell, Though I agree that we as a profession need to do a much better job of conveying a greater sense of value for our services, I stand by my assessment of a cost conscious consumer. My belief is based on current evidence/trends seen in many clinics. Most Medicare beneficiaries are upset at the cap. Many if not most Medicare patients are concerned that their therapy does not exceed the cap so they won't have to pay out of pocket. The patient with the high $1500.00 deductible tends to request fewer visits and places a greater emphasis on a written home exercise program. Even patients with a $30.00 copay (I've seen as much as $50.00+ per visit) seem to be questioning " the old standard order " for 3x/wk for 4 weeks. These factual examples are why I believe our patients are very cost consciousness. I understand the point that insurance has played a part in limiting the public's perception of value. In addition, I also agree that the public will pay out of pocket IF and only IF the perceived value is there. However, recent evidence seems to indicate that the public does not currently value physical therapy services enough to " pay extra " for them. In short, cost IS an issue. From a PT point of view, the idea of eliminating the difficulties related to a third party payment system and moving towards a personal pay system has merit. However, from a patient's point of view, exchanging their current status quo (insurance coverage) for a personal pay system would probably be a very hard sell. Jon Mark Pleasant, PT Methodist Medical Center > > > > > > > > > All > > > > > > With last week being Super Bowl weekend, imagine referees calling penalties based upon football rules within their given state. Or worse, having to call penalties based upon where the player’s out of season residence is. If a player’s off season residence is California, the referee would have to call penalties based upon California football rules. If the player resided in Tennessee, then…, you get the picture. Can you imagine the nightmare and headache involved in calling a game? With that analogy in mind… > > > > > > I have just spoken with a representative from one of my United States Senator's office about Federalizing Insurance Laws. The conversation was extremely generic, as this representative wasn't in tune with Healthcare Providers and the issues they face. As we spoke, I used acronyms like CMS (Center for Medicare/Medicaid Services), MAC (Medicare Administrative Contractor), rs, Intermediaries, ERISA (Employee Retirement Income Security Act of 1974), etc. When I finished, she was very candid and told me that she wasn't well versed in what I was talking about. She did provide me with a contact that is better positioned to discuss provider reimbursement issues and I have left a message. I have been a proponent of federalizing insurance regulations to " level the playing field " for providers. But I do not think I am doing a good job of educating people why I believe this is important. I wish every single person that reads PTManager would take some time to read this post. For the most part, Insurance Reimbursement dictates whether you get paid and how much. The patient comes in the door for your services, but the patient's insurance company dictates what you have to do, whether you did it right and how much you are going to get paid to treat that patient. Is this right or wrong? I think there are as many opinions on this question as there are readers of PTManager posts. > > > > > > Let me start out by stating that there are 4 Federal Programs establishing laws governing the healthcare of the people that fall under these Federal insurance programs (there may be more, but I don't have time to research). The 4 are as follows: > > > > > > 1. Medicare > > > 2. Medicaid (Federally Funded program with State matching funds required) > > > 3. Champus/Tricare (Insurance for Military Personnel and their families) > > > 4. ERISA (Employee Retirement Income Security Act of 1974) I believe this covers self funded insurance benefit plans. And here is a link if you would like to read up on it: > > > > > > http://www.dol. <http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm> gov/ebsa/regs/fedreg/final/2000029766.htm > > > > > > In addition to the 4 Federal programs, each state has their own set of insurance laws, governing insurance companies that operate within their state boundaries. Each year, our Federal Regulations undergo some modifications. Each year, our state insurance laws undergo modifications. Each year, our Insurance Companies review their Medical Policies and modify them if they chose to. > > > > > > Let me first isolate the Medicare program (but I believe the same statements that I am making for Medicare will probably hold true for the other 3 Federal Programs..., if not, I am sure someone on this listserv will correct me). Medicare has a printed medical policy and a series of printed geographic reimbursements for their services (i.e., the Physician Fee Schedule). Everyone has access to that policy, and if a provider doesn't understand the why of something, can pull up this policy and review it. If they don't like something in that policy, they can protest it, appeal it or accept it and move on/change their treatment methodology. The same holds true for the other 3 federal programs. However, I would expect that not everyone encounters the other 3 programs as much as they do Medicare. > > > > > > Now, if a patient comes through your door and has an insurance other than the ones illustrated above, chances are that you are dealing with an insurance company that falls under your state law's jurisdiction (unless this patient resides out of state or was injured on the job in another state..., in which case that state's laws govern your treatment). All of these insurance companies have established Medical Policies. At this point I would ask all of you reading this the following questions: > > > > > > 1. Does your state law formulate a standard for medical policy (and if they don't, who decides medical policy for insurance companies/beneficiaries)? > > > 2. If not, does your insurance company publish or otherwise make their medical policy available to you? > > > 3. How many medical policies should you have to know in order to provide the appropriate medical treatment for your patient? > > > > > > In the past 2 decades, CMS (Center for Medicare/Medicaid Services) has been undergoing a transformation. In the late 80's, HCFA (HealthCare Financing Administration) had laws on the books that were being interpreted by multiple Medicare rs (Medicare Part B-Outpatient Clinics) and Intermediaries (Medicare Part A-Hospitals) in each state. In each state HCFA had at least one r and Intermediary under contract to administer their regulations and provide oversight of their programs. In some states, HCFA had multiple rs and Intermediaries. Each r and Intermediary was responsible for interpreting those regulations. In recent years we have seen consolidation of rs and Intermediaries into MAC's. While I cannot pretend to understand HCFA/CMS' decision for this consolidation, I suspect it had a basis in reducing cost and providing more consistent interpretation of the regulations. I know the WPS (Wisconsin Physician Services) is now the MAC for at least 8 states (4 of which they handle both Medicare A and . The result of this consolidation has been more consistent interpretation of the Medicare Regulations across both Medicare A and B settings (Hospitals and Outpatient clinics respectively) > > > > > > Where am I going with all of this? Ask yourself these questions: > > > > > > 1. In addition to knowing the 4 Federal Programs Medical Policy, how many other medical policies do I have to know within my state boundary? > > > 2. Am I treating a patient that was injured in a Work Related Accident from out of state? If so, do I know the W/C (work comp) Medical Policy for that state? > > > 3. Are any of my patients covered under an out of state policy? If so, what is their medical policy? > > > 4. ***MOST IMPORTANT*** Should Insurance medical policy coverage be substantially different from one insurance company to the next or, could a federal policy be generated that could govern 90% of what we do? > > > > > > These issues don't always affect the healthcare provider because they hire staff to " handle " these issues. But the support staff can chew up a lot of administrative time digging for answers to these questions. If they don't, Insurance companies can typically tell patients that the provider knew or should have known their policy before treatment started. > > > > > > I believe that if we could establish a single Medical Policy or even limit the numbers of policies, it would save a great deal of healthcare provider time and money (i.e., reduce expenses). Or, maybe an even better option (which employers seem to be embracing more regularly), is to push patients over to a catastrophic policy with a Medical Savings (health savings account) account. That way the insurance companies have less control and the consumer becomes more responsible for their healthcare decisions. > > > > > > If you have made it this far in the post, congratulations for not falling asleep!!! Federalization of insurance laws may not be the answer, but some form of standarization is. And I do not see 50 states binding together to come up with a common set of laws or a common medical policy. > > > > > > Jim Hall, CPA <///>< > > > General Manager > > > Rehab Management Services, LLC > > > Cedar Rapids, IA > > > 319/892-0142 > > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
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